Acer Aspire X3300/X5300 Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on this service guide.
Copyright Copyright © 2009 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated.
Disclaimer The information in this guide is subject to change without notice. Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is".
Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives additional information related to the current topic. WARNING Alerts you to any physical risk or system damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Service Guide Coverage This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered in this generic service guide.
Table of Contents System Tour Features System Components Front Panel Rear Panel Internal Components System LED Indicators System Utilities CMOS Setup Utility Entering CMOS setup Navigating Through the Setup Utility Setup Utility Menus BIOS Recovery System Disassembly Disassembly Requirements Pre-disassembly Procedure Main Unit Disassembly Removing the Side Panel Removing the Front Bezel Removing the Heat Sink Fan Assembly Removing the Processor Removing the Optical Drive Removing the Hard Disk Drive Remov
System Configuration CMOS Miscellaneous USB eModule Error Messages SMBIOS eModule Error Messages CPU eModule Error Messages MPS Table (Multi-processor) eModule Error Messages Online Support Information System Block Diagram and Board Layout System Block Diagram Board Layout Mainboard System Jumper FRU (Field Replaceable Unit) List X3300/X5300 Exploded Diagram X3300 FRU List X5300 FRU List Technical Specifications viii 61 62 62 63 63 63 63 64 65 65 66 66 68 69 70 72 82 93
Chapter 1 System Tour Features Below is a brief summary of the computer’s many feature: NOTE: The features listed in this section is for your reference only. The exact configuration of the system depends on the model purchased.
I/O ports Front Five USB 2.
System Components This section is a virtual tour of the system’s interior and exterior components. Front Panel X3300 No. Chapter 1 Icon Component 1 HDD activity indicator 2 Optical drive bay door 3 Drive bay door eject button Press to open drive bay door and access the optical drive. 4 Media card reader 5 USB 2.0 ports 6 Headphone/Speaker-out/line-out jack 7 Front I/O cover 8 Microphone-in jack 9 CF I/II (CompactFlash Type I/II) slot 10 IEEE 1394 port (4-pin) 11 USB 2.
X5300 No. 4 Icon Component 1 Power button/power indicator 2 Optical drive bay door 3 Front I/O cover open/close icon Press beneath the icon (on the cover) to open the front I/O cover. To close the door, flip the cover back into place, then press the cover, beneath the icon. 4 Media card reader 5 USB 2.0 ports 6 Headphone/Speaker-out/line-out jack 7 Front I/O cover 8 Microphone-in jack 9 CF I/II (CompactFlash Type I/II) slot 10 IEEE 1394 port (4-pin) 11 USB 2.
Rear Panel No. Icon Component 1 Expansion slot (Photo shows graphics card and TV tuner card) 2 Line-out jack 3 Microphone/speaker-out/line-in jack 4 S/PDIF port 5 eSATA port 6 USB 2.
Internal Components 6 No.
System LED Indicators This section describes the different system LED indicators. LED indicator Color LED status Description Power Green On The system has AC power and is powered on. Green Blinking The system is in standby mode. — Off System is not powered on. Green On HDD is installed and functioning correctly. Green Blinking Ongoing HDD activity. Green/ Amber Flashing HDD is rebuilding data.
8 Chapter 1
Chapter 2 System Utilities CMOS Setup Utility CMOS setup is a hardware configuration program built into the system ROM, called the complementary metaloxide semiconductor (CMOS) Setup Utility. Since most systems are already properly configured and optimized, there is no need to run this utility. You will need to run this utility under the following conditions.
Entering CMOS setup 1. Turn on the computer and the monitor. If the computer is already turned on, close all open applications, then restart the computer. 2. During POST, press Delete. If you fail to press Delete before POST is completed, you will need to restart the computer. The Setup Main menu will be displayed showing the Setup’s menu bar. Use the left and right arrow keys to move between selections on the menu bar.
Setup Utility Menus CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. ► Product Information ► PC Health Status ► Standard CMOS Features ► Frequency/Voltage Control ► Advanced BIOS Features ► Advanced Chipset Features ► BIOS Security Features Load Default Settings ► Integrated Peripherals Save & Exit Setup ► Power Management Setup Exit Without Saving :Move Enter:Select +/-/:Value F1:General Help F9:Optimized Defaults ESC:Exit F10:Save v02.
Product Information The Product Information menu displays basic information about the system. These entries are for your reference only and are not user-configurable. CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. Product Information Processor Type : AMD Phenom(TM) II X3 720 Processor :2.
Standard CMOS Features CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. Standard CMOS Features System Date System Time ► ► ► ► AHCI AHCI AHCI AHCI Port Port Port Port Help Item [Thu 04/02/2009] [21:26:38] 1 2 3 4 Halt on [Hard Disk] [Not Detected] [Not Detected] [Not Detected] Use [ENTER] , [TAB] or [SHIFT-TAB] to select a field. Use [+] or [-] to configure system Date.
Advanced BIOS Features CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. Advanced BIOS Features Quick Boot Quiet Boot 1st Boot device 2nd Boot device 3rd Boot device 4th Boot device ► Hard Disk Drive Priority ► Optical Disk Drive Priority ► Removable Device Priority ► Network Device Priority Bootup Num-Lock USB Beep Message [Enabled] [Disabled] [Hard Drive] [CD/DVD] [Removable Dev.
Advanced Chipset Features CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. Advanced Chipset Features AMD Cool’n’Quiet AMD-V Memory Hole Remapping Hybrid SLI Primary Video UMA Frame Buffer Size Current UMA Size [Enabled] [Enabled] [Enabled] [Disabled] [Auto] [Auto] [256MB] Help Item Options Enable/disable the generation of ACPI_PPC, _PPS, and _PCT objects.
Integrated Peripherals CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc.
Power Management Setup CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. Power Management Setup ACPI Aware O/S ACPI Suspend mode Power On by RTC Alarm Power On by PCIE Devices Power On by Onboard LAN Wake Up by PS/2 KB/Mouse Wake Up by USB KB/Mouse Restore On AC Power Loss [Yes] [S3 (STR)] [Disabled] [Disabled] [Disabled] [Enabled] [Enabled] [Power Off] :Move Enter:Select +/-/:Value F1:General Help F9:Optimized Defaults Help Item Include ACPI APIC table pointer to RSDT pointer list.
PC Health Status CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. PC Health Status CPU Temperature (PECI Mode) System Temperature CPU Fan Speed CPU Core +1.1V +3.30V +5.00V +12.0V 5VSB VBAT Smart Fan :-128oC/-262oF :-128oC/-262oF :4383 RPM :1.248 V :1.120 V :3.328 V :5.053 V :11.840 V :5.080 V :3.
Frequency/Voltage Control CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. Frequency/Voltage Control Spread Spectrum Help Item [Enabled] Options Disabled Enabled :Move Enter:Select +/-/:Value F1:General Help F9:Optimized Defaults ESC:Exit F10:Save Parameter Description Option Spread Spectrum Enables or disables the reduction of the mainboard’s EMI. Enabled Note: Remember to disable the Spread Spectrum feature if you are overclocking.
BIOS Security Features CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc. BIOS Security Features Help Item Supervisor Password :Not Installed User Password :Not Installed Chang Supervisor Password Change User Password [Press Enter] [Press Enter] Install or Change the password. :Move Enter:Select +/-/:Value F1:General Help F9:Optimized Defaults Parameter ESC:Exit F10:Save Description Supervisor Password Indicates the status of the supervisor password.
Removing a system password 1. Use the up/down arrow keys to select password parameter (Change Supervisor Password or Change User Password) menu then press Enter. 2. Enter the current password then press Enter. 3. Press Enter twice without entering anything in the password fields.
Load Default Settings The Load Default Settings menu allows you to load the default settings for all BIOS setup parameters. Setup defaults are quite demanding in terms of resources consumption. If you are using low-speed memory chips or other kinds of low-performance components and you choose to load these settings, the system might not function properly. CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc.
Save & Exit Setup The Save & Exit Setup menu allows you to save changes made and close the Setup Utility. CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc.
Exit Without Saving The Exit Without Saving menu allows you to discard changes made and close the Setup Utility. CMOS Setup Utility - Copyright (C) 1985-2005, American Megatrends, Inc.
BIOS Recovery AMIBIOS8 supports a "recovery flash" mode, which can be used to flash update a BIOS from the boot block. This is used to update a BIOS image without the need to boot to an operating system. The following is the process that user should follow to flash BIOS ROM. 1. Prepare a Disk on Key (DOK) and keep it ready in hand. (1). Connect the USB storage device to a USB port on your computer. (2). Save the AMIBoot.ROM to the USB storage device. (3).
26 Chapter 2
Chapter 3 System Disassembly This chapter contains step-by-step procedures on how to disassemble the desktop computer for maintenance and troubleshooting. Disassembly Requirements To disassemble the computer, you need the following tools: Wrist grounding strap and conductive mat for preventing electrostatic discharge Flat-blade screwdriver Philips screwdriver Hex screwdriver Plastic flat-blade screwdriver Plastic tweezers NOTE: The screws for the different components vary in size.
Pre-disassembly Procedure Before proceeding with the disassembly procedure, perform the steps listed below: 28 1. Turn off the system and all the peripherals connected to it. 2. Unplug the power cord from the power outlets. 3. Unplug the power cord from the system. 4. Unplug all peripheral cables from the system. 5. Place the system unit on a flat, stable surface.
Main Unit Disassembly MAIN UNIT DISASSEMBLY MAIN UNIT Ax2 SIDE PANEL FRONT BEZEL HEAT SINK FAN ASSEMBLY CPU Bx2 Cx4 Bx2 OPTICAL DRIVE HDD MODULE HDD-ODD BRACKET Ax3, Dx1 HDD POWER SUPPLY MEMORY MODULES Ax1 TV TUNER CARD Ax1 VGA CARD Dx2 Dx1 FRONT I/O BOARD FRONT I/O AND CARD READER BOARD BRACKET Dx2 CARD READER BOARD Dx6 MAINBOARD Screw List Screw Chapter 3 Part No. A #6-32 L5 BZN 86.00J07.B60 B M3xL5 BZN 86.1A324.5R0 C #6-32*3/16 NI 86.5A5B6.012 D #6-32 L6 NI 86.00J44.
Removing the Side Panel 30 1. Perform the pre-disassembly procedure described on page 28. 2. Remove the two screws (A) located on the rear edge of the side panel. Screw (Quantity) Color Torque Part No. #6-32 L5 BZN (2) Black 5.7 to 6.3 kgf-cm 86.00J07.B60 3. Slide the side panel toward the back of the chassis until the tabs on the cover disengage with the slots on the chassis. 4. Lift the side panel away from the system and put it aside for reinstallation later.
Removing the Front Bezel 1. Remove the side panel. Refer to the previous section for instructions. 2. Remove the front bezel. (1). Release the front bezel retention tabs from the chassis interior. (2). Detach the bezel slightly away from the chassis. (3). Disconnect the LED cable from the bezel and remove the bezel. For X5300 model, skip this step.
Removing the Heat Sink Fan Assembly WARNING:The heat sink becomes very hot when the system is on. NEVER touch the heat sink with any metal or with your hands. 32 1. See “Removing the Side Panel” on page 30. 2. See “Removing the Front Bezel” on page 31. 3. Use a long-nosed screwdriver to loosen the four screws on the heat sink, then lift the heat sink fan assembly away from the mainboard. 4.
Removing the Processor IMPORTANT:Before removing a processor from the mainboard, make sure to create a backup file of all important data. WARNING:The processor becomes very hot when the system is on. Allow it to cool off first before handling. 1. See “Removing the Side Panel” on page 30. 2. See “Removing the Front Bezel” on page 31. 3. See “Removing the Heat Sink Fan Assembly” on page 32. 4. Remove the processor. (1). Release the load lever. (2).
Removing the Optical Drive 1. See “Removing the Side Panel” on page 30. 2. See “Removing the Front Bezel” on page 31. 3. See “Removing the Heat Sink Fan Assembly” on page 32. 4. See “Removing the Processor” on page 33. 5. Remove the HDD-ODD bracket. (1). Disconnect the data and power cables from the optical drive. (2). Remove the two screws (B) from the HDD-ODD bracket. 34 Screw (Quantity) Color Torque Part No. 6-32 xL6 (2) Silver 5.7 to 6.3 kgf-cm 86.1A324.
(3). Lift the HDD-ODD bracket and turn it over. (4). Disconnect the data and power cables from the HDD. (5). Remove the HDD-ODD bracket. 6. Place the bracket on a clean, static-free work surface.
7. 8. 36 Remove the two screws (B) from the optical drive. Screw (Quantity) Color Torque Part No. #6-32*3/16 NI (3 Silver 5.7 to 6.3 kgf-cm 86.1A324.5R0 Slide the optical drive out of the drive bay.
Removing the Hard Disk Drive 1. See “Removing the Side Panel” on page 30. 2. See “Removing the Front Bezel” on page 31. 3. See “Removing the Heat Sink Fan Assembly” on page 32. 4. See “Removing the Processor” on page 33. 5. Remove the HDD-ODD bracket. See “Removing the Optical Drive” on page 34. (1). Place the bracket on a clean, static-free work surface. (2). Remove the four screws (C) that secure the HDD module to the HDD-ODD bracket. Screw (Quantity) Color Torque Part No.
Removing the Power Supply 38 1. See “Removing the Side Panel” on page 30. 2. See “Removing the Front Bezel” on page 31. 3. See “Removing the Heat Sink Fan Assembly” on page 32. 4. See “Removing the Processor” on page 33. 5. See “Removing the Optical Drive” on page 34. 6. See “Removing the Hard Disk Drive” on page 37. 7. Disconnect the 4-pin and 24-pin power supply cables from the mainboard. 8. Remove the screw (D) that secures the power supply to the chassis.
9. Remove the three screws (A) that secure the power supply to the rear panel. Screw (Quantity) Color Torque Part No. #6-32 L5 BZN (3) Black 5.7 to 6.3 kgf-cm 86.00J07.B60 10. Lift the power supply module out of the chassis.
Removing the Memory Modules IMPORTANT:Before removing any DIMM from the memory board, make sure to create a backup file of all important data. 1. See “Removing the Side Panel” on page 30. 2. See “Removing the Front Bezel” on page 31. 3. See “Removing the Heat Sink Fan Assembly” on page 32. 4. See “Removing the Processor” on page 33. 5. See “Removing the Optical Drive” on page 34. 6. See “Removing the Hard Disk Drive” on page 37. 7. Remove the memory modules (1).
Removing the TV Tuner Card 1. See “Removing the Side Panel” on page 30. 2. See “Removing the Front Bezel” on page 31. 3. See “Removing the Heat Sink Fan Assembly” on page 32. 4. See “Removing the Processor” on page 33. 5. See “Removing the Optical Drive” on page 34. 6. See “Removing the Hard Disk Drive” on page 37. 7. Remove the screw (A) that secures the card to the chassis. 8. Screw (Quantity) Color Torque Part No. #6-32 L5 BZN (3) Black 5.7 to 6.3 kgf-cm 86.00J07.
Removing the VGA Card 1. See “Removing the Side Panel” on page 30. 2. See “Removing the Front Bezel” on page 31. 3. See “Removing the Heat Sink Fan Assembly” on page 32. 4. See “Removing the Processor” on page 33. 5. See “Removing the Optical Drive” on page 34. 6. See “Removing the Hard Disk Drive” on page 37. 7. Remove the screw (A) that secures the card to the chassis. 8. Screw (Quantity) Color Torque Part No. #6-32 L5 BZN (3) Black 5.7 to 6.3 kgf-cm 86.00J07.
9. Disconnect the VGA card cable from the mainboard.
Removing the Front I/O and Card Reader Boards 1. See “Removing the Side Panel” on page 30. 2. See “Removing the Front Bezel” on page 31. 3. See “Removing the Heat Sink Fan Assembly” on page 32. 4. See “Removing the Processor” on page 33. 5. See “Removing the Optical Drive” on page 34. 6. See “Removing the Hard Disk Drive” on page 37. 7. See “Removing the Memory Modules” on page 40. 8.
(1). Remove the screw (D) that secures the bracket to the chassis. Screw (Quantity) Color Torque Part No. #6-32 L6 BZN (1) Silver 4.75 to 5.2 kgf-cm 86.00J44.C60 (2). Remove the bracket. 11. Remove the card reader board. (1). Remove the two screws (D) that secure the card reader board to the bracket. Screw (Quantity) Color Torque Part No. #6-32 L6 BZN (1) Silver 3.5 to 4.5 kgf-cm 86.00J44.
(2). Pull the card reader board out of the bracket. NOTE: The card has been highlighted with a yellow circle as above image shows. Please detach the card and follow local regulations for disposal. 12. Remove the front I/O board. (1). Remove the two screws (D) that secure the I/O board to the bracket. Screw (Quantity) Color Torque Part No. #6-32 L6 BZN (1) Silver 3.8 to 4.2 kgf-cm 86.00J44.C60 (2). Pull the I/O board out of the bracket.
Removing the Mainboard 1. See “Removing the Side Panel” on page 30. 2. See “Removing the Front Bezel” on page 31. 3. See “Removing the Heat Sink Fan Assembly” on page 32. 4. See “Removing the Processor” on page 33. 5. See “Removing the Optical Drive” on page 34. 6. See “Removing the Hard Disk Drive” on page 37. 7. See “Removing the Memory Modules” on page 40. 8. See “Removing the VGA Card” on page 42. 9. See “Removing the TV Tuner Card” on page 41. 10.
13. Remove the screw (B) on the rear panel. Screw (Quantity) Color Torque Part No. M3xL5 (1) Black 5.7 to 6.3 kgf-cm 86.1A324.5R0 14. Lift the board from the chassis. NOTE: The mainboard has been highlighted with a yellow circle as above image shows. Please detach the mainboard and follow local regulations for disposal.
Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure IMPORTANT:The diagnostic tests described in this chapter are only intended to test Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2.
System Check Procedures Power System Check If the system will power on, skip this section. Refer to System External Inspection. If the system will not power on, do the following: Check if the power cable is properly connected to the system and AC source. Check if the voltage selector switch is set to the correct voltage setting. System External Inspection 1. Inspect the LED indicators on the front panel, which can indicate the malfunction.
Checkpoints A checkpoint is either a byte or word value output to I/O port 80h. The BIOS outputs checkpoints throughout bootblock and Power-On Self Test (POST) to indicate the task the system is currently executing. Checkpoints are very useful in aiding software developers or technicians in debugging problems that occur during the preboot process. Viewing BIOS checkpoints Viewing all checkpoints generated by the BIOS requires a checkpoint card, also referred to as a POST card or POST diagnostic card.
Bootblock Recovery Code Checkpoints The Bootblock recovery code gets control when the BIOS determines that a BIOS recovery needs to occur because the user has forced the update or the BIOS checksum is corrupt. The following table describes the type of checkpoints that may occur during the Bootblock recovery portion of the BIOS. NOTE: Checkpoints may differ between different platforms based on system configuration.
POST Code Checkpoints The POST code checkpoints are the largest set of checkpoints during the BIOS preboot process. The following table describes the type of checkpoints that may occur during the POST portion of the BIOS. NOTE: Please note that checkpoints may differ between different platforms based on system configuration. Checkpoints may change due to vendor requirements, system chipset or option ROMs from add-in PCI devices.
Checkpoint 54 Description 3A Initialize RTC date/time. 3B Test for total memory installed in the system. Also, Check for DEL or ESC keys to limit memory test. Display total memory in the system. 3C Mid POST initialization of chipset registers. 40 Detect different devices (Parallel ports, serial ports, and coprocessor in CPU, ... etc.) successfully installed in the system and update the BDA, EBDA…etc.
DIM Code Checkpoints The Device Initialization Manager (DIM) gets control at various times during BIOS POST to initialize different system busses. The following table describes the main checkpoints where the DIM module is accessed. NOTE: Checkpoints may differ between different platforms based on system configuration. Checkpoints may change due to vendor requirements, system chipset or option ROMs from add-in PCI devices.
Beep Codes Beep codes are used by the BIOS to indicate a serious or fatal error to the end user. Beep codes are used when an error occurs before the system video has been initialized. Beep codes will be generated by the system board speaker, commonly referred to as the PC speaker. AMIBIOS displays the checkpoints in the bottom right corner of the screen during POST. This display method is limited, since it only displays checkpoints that occur after the video card has been activated.
Troubleshooting POST BIOS Beep Codes Number of Beeps Description 1,3 Reseat the memory, or replace with known good modules. 6,7 Fatal error indicating a serious problem with the system. Consult your system manufacturer. Before declaring the motherboard beyond all hope, eliminate the possibility of interference by a malfunctioning add-in card. Remove all expansion cards except the video adapter.
Error Messages The following tables describes the error messages that may appear during POST. Each message is listed with a detailed description of the error. Memory Message Displayed Description Gate20 Error The BIOS is unable to properly control the motherboard’s Gate A20 function, which controls access of memory over 1 MB. This may indicate a problem with the motherboard. Multi-Bit ECC Error This message will only occur on systems using ECC enabled memory modules.
Storage Device Message Displayed Description Primary Master Hard Disk Error The IDE/ATAPI device configured as Primary Master could not be properly initialized by the BIOS. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. Primary Slave Hard Disk Error The IDE/ATAPI device configured as Primary Slave could not be properly initialized by the BIOS.
Message Displayed Description 3rd Slave Drive ATAPI Incompatible The IDE/ATAPI device configured as Slave in the 3rd IDE controller failed an ATAPI compatibility test. This message is typically displayed when the BIOS is trying to detect and configure IDE/ATAPI devices in POST. 4th Master Drive ATAPI Incompatible The IDE/ATAPI device configured as Master in the 4th IDE controller failed an ATAPI compatibility test.
System Configuration Message Displayed Description DMA-1 Error Error initializing primary DMA controller. This is a fatal error, often indication a problem with system hardware. DMA-2 Error Error initializing secondary DMA controller. This is a fatal error, often indication a problem with system hardware. DMA Controller Error POST error while trying to initialize the DMA controller. This is a fatal error, often indication a problem with system hardware. Checking NVRAM..
CMOS Message Displayed Description CMOS Date/Time Not Set The CMOS Date and/or Time are invalid. This error can be resolved by readjusting the system time in AMIBIOS Setup. CMOS Battery Low CMOS Battery is low. This message usually indicates that the CMOS battery needs to be replaced. It could also appear when the user intentionally discharges the CMOS battery. CMOS Settings Wrong CMOS settings are invalid. This error can be resolved by using AMIBIOS Setup.
USB eModule Error Messages Message Displayed Description Warning! Unsupported USB device found and disabled! This message is displayed when a non-bootable USB device is enumerated and disabled by the BIOS. Warning! Port 60h/ 64h emulation is not supported by this USB Host Controller! This message is displayed to indicate that port 60h/64h emulation mode cannot be enabled for this USB host controller. This condition occurs if USB KBC emulation option is set for non-SMI mode.
Online Support Information This section describes online technical support services available to help you repair the desktop computer. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website at http://global.acer.com/ support/index. However some information sources will require a user ID and password. These can be obtained directly from Acer CSD Taiwan.
Chapter 5 System Block Diagram and Board Layout System Block Diagram Chapter 5 65
Board Layout Mainboard 66 No Code Description 1 LEDH1 Power and switch LED cable connector 2 USBF4 Front USB connector 3 USBF3 Front USB connector 4 USBF2 Front USB connector 5 USBF1 Front USB connector 6 PCIEX16 PCI Express x16 slot 7 PCIE1 PCI Express x1 slot 8 AUDIOF1 Front audio connector 9 AUDIOS1 Internal audio jack 10 SPDIF1 SPDIF audio jack 11 PWR1 4-pin ATX power connector 12 U9 Processor socket 13 DIMM1-2 DIMM slot Chapter 5
No Code Description 14 DIMM3-4 DIMM slot 15 PWR2 24-pin ATX power connector 16 SATA4 SATA 4 connector 17 SATA1 SATA 3 connector 18 FIREH1 1394 connector 19 KBMSCONN1 Top: PS2 Mouse port Bottom: PS2 Keyboard port 20 HDMI1 HDMI port 21 VGA1 VGA (D-sub) port 22 USBESATA1 Top: USB ports Bottom: eSATA port 23 USBLAN1 Top: Gigabit LAN port Bottom: USB ports 24 AUDJACK1 Audio 7.
System Jumper 68 Name Location Default Settings Clear CMOS/NVRAM JBIOS1 1-2 2-3 Normal (default) Clear CMOS/NVRAM Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter offers the FRU (Field Replaceable Unit) list in global configuration of the X3300/X5300 desktop computer. Refer to this chapter whenever ordering the parts to repair or for RMA (Return Merchandise Authorization). NOTES: Chapter 6 When ordering FRU parts, check the most up-to-date information available on your regional web or channel. For whatever reasons a part number is changed, it will NOT be noted on the printed Service Guide.
X3300/X5300 Exploded Diagram 70 Chapter 6
No. Chapter 6 Part Name 1 C.
X3300 FRU List Category Part Name Acer Part No. ACCESSORY REMOTE CONTROLLER RECEIVER REMOTE CONTROLER SMK VISTA MCE ICONIZED RC WITH 2 BATTERIES FOR EMEA RT.11300.001 REMOTE CONTROLER SMK VISTA MCE ICONIZED RC WITH 2 BATTERIES FOR US RT.11300.002 REMOTE CONTROLER RC SMK VISTA MCE-TC EDITION WITH 2 BATTERIES RT.11300.003 REMOTE CONTROLER RC SMK VISTA MCE-SC EDITION WITH 2 BATTERIES RT.11300.004 REMOTE CONTROLER PHILIPS RC1534515 WITH 2 BATTERIES FOR EMEA(VISTA MCE ICONIZED) RT.11300.
Category Part Name Acer Part No. VGA CARD PC PARTNER 288-30E99-B01AC HD4350 512MB DDRII 32BITS SAMSUNG DVI HDMI WITH 1LP BKT ROHS VG.APC43.5L2 MODEM CARD LITE-ON D-1156E#A10A LOW-PROFILE PCI-E 56K V.92 FX.10100.003 MODEM CARD 56K PRO-NETS LSI HPE56L6 (LO FX.10100.021 TV TUNER CARD PCIE SINGLE ISDB-T TU.10500.037 TV TUNER CARD YUAN PE988-D PCI TU.10500.042 TV TUNER CARD YUAN PE988-A PC TU.10500.041 VGA SPDIF CABLE D0.DVI01.N02 EXTENDER LED CABLE 50.SC101.001 SATA ODD SATA CABLE 50.SC101.
Category Part Name Acer Part No. UPPER CASE 60.SC101.003 LOWER CASE 60.SC101.004 HDD&ODD COVER BRACKET 33.SC101.002 COMBO MODULE/DVD-ROM DRIVE ODD HLDS BD COMBO SATA HH DL 4X CH10F LF W/BRACK BEZEL SATA KO.00605.001 ODD PIONEER BD COMBO SATA HH DL 4X BDC-203RS W/BRACKET BEZEL SATA KO.0060D.001 ODD BLU-RAY DISC REWRITER SATA HLDS GBW-H20N KU.0060D.001 ODD PLDS DVD-ROM HH 16X DH-16D4S SATA KV.0160D.015 ODD HLDS DVD-ROM HH 16X DH10N SATA KV.0160F.
Category Part Name Acer Part No. HEATSINK CPU HEATSINK AIR COOLER LGA775 TMDC6 NEW SPRIG HI.10800.028 KEYBOARD PS2 104KEY CHICONY KB-07593US2552V US2552V US BLAC KB.PS203.096 KEYBOARD PS2 104KEY CHICONY KB-07593RD2552V TRADITIONAL CHINESE BLACK KB.PS203.097 KEYBOARD PS2 104KEY CHICONY KB-07593RE2552V SIMPLE CHINESE BLACK KB.PS203.098 KEYBOARD PS2 104KEY CHICONY KB-07593U42552V US-I BLACK KB.PS203.099 KEYBOARD KEYBOARD PS2 104KEY CHICONY KB-07593A02552V ARABIC/ENGLISH KB.PS203.
Category 76 Part Name Acer Part No. KEYBOARD PS2 105KEY CHICONY KB-07596TQ2552V TURKISH-Q BLACK KB.PS203.129 KEYBOARD PS2 105KEY CHICONY KB-07596AF2552V ARABIC/FRENCH KB.PS203.130 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-28W TURKISH-Q BLACK VISTA KB.PS20B.008 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-52W ROMANIAN BLACK VISTA KB.PS20B.005 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-41W TURKISH BLACK VISTA KB.PS20B.
Category Part Name Acer Part No. KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-23W CANADIAN BLACK VISTA KB.PS20B.031 KEYBOARD PS2 107KEY LITE-ON SK-9620 SG-30600-40W BRAZILIAN BLACK VISTA KB.PS20B.032 KEYBOARD PS2 104KEY LITE-ON SK-9620 SG-30600-X1W RABIC/ ENGLISH BLACK VISTA KB.PS20B.033 KEYBOARD PS2 104KEY LITE-ON SK-9620 SG-30600-33W THAILAND BLACK VISTA KB.PS20B.034 KEYBOARD PS2 104KEY LITE-ON SK-9620 SG-30600-33W US BLACK VISTA KB.PS20B.
Category 78 Part Name Acer Part No. KEYBOARD USB 104KEY CHICONY KU-07603S32552V RUSSIAN BLACK KB.USB03.087 KEYBOARD USB 105KEY CHIOCNY KU-07606HU2552V HUNGARIANBLACK KB.USB03.088 KEYBOARD USB 104KEY CHICONY KU-07603GR2552V GREEK BLACK KB.USB03.089 KEYBOARD USB 105KEY CHICONY KU-07606DK2552V DANISH BLACK KB.USB03.090 KEYBOARD USB 104KEY CHICONY KU-07603C02552V CZECH BLACK KB.USB03.091 KEYBOARD USB 105KEY CHICONY KU-07606R02552V ROMANIAN BLACK KB.USB03.
Category Part Name Acer Part No. KEYBOARD USB 105 KEY LITE-ON SK-9625 SG-30700-24W BLACK SLOVAK VISTA KB.USB0B.067 KEYBOARD USB 104KS LITE-ON SK-9625 BLACK RUSSIAN KB.USB0B.068 KEYBOARD USB 105 KEY LITE-ON SK-9625 SG-30700-2GW BLACK HUNGARIAN VISTA KB.USB0B.069 KEYBOARD USB 104 KEY LITE-ON SK-9625 SG-30700-X2W BLACK GREEK VISTA KB.USB0B.070 KEYBOARD USB 105KS LITE-ON SK-9625 BLACK DANISH KB.USB0B.071 KEYBOARD USB 104 KEY LITE-ON SK-9625 SG-30700-XCW BLACK CZECH VISTA KB.USB0B.
Category Part Name Acer Part No. KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 105KS BLACK ICELANDIC KB.RF403.080 KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 105KS BLACK NORWEGIAN KB.RF403.081 KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 104KS BLACK HEBREW KB.RF403.082 KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 105KS BLACK POLISH KB.RF403.083 KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 105KS BLACK SLOVENIAN KB.RF403.084 KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 105KS BLACK SLOVAK KB.RF403.
Category Part Name Acer Part No. POWER SUPPLY POWER SUPPLY 220W NON-PFC 115V/230V LITEON PS-5221-06A1ROHS PY.2200B.001 POWER SUPPLY 220W PFC 230V LITEON PE-5221-08AP-ROHS PY.2200B.002 POWER SUPPLY 220W 115VAC/230V DELTA NON-PFC DPS-220UB A PY.22009.002 POWER SUPPLY 220W PFC 230V DELTA DPS-220UB-1 A PY.22009.003 POWER SUPPLY 220W DELTA DPS-220UB PY.22009.005 POWER SUPPLY 220W LITE-ON DPS-220UB PY.2200B.003 SCRW I NO6-32 L5 BZN 86.00J07.B60 SCRW PAN #6-32 L6 NI BOXER WZS 86.00J44.
X5300 FRU List Category Part Name Acer Part No. ACCESSORY REMOTE CONTROLLER RECEIVER REMOTE CONTROLER SMK VISTA MCE ICONIZED RC WITH 2 BATTERIES FOR EMEA RT.11300.001 REMOTE CONTROLER SMK VISTA MCE ICONIZED RC WITH 2 BATTERIES FOR US RT.11300.002 REMOTE CONTROLER RC SMK VISTA MCE-TC EDITION WITH 2 BATTERIES RT.11300.003 REMOTE CONTROLER RC SMK VISTA MCE-SC EDITION WITH 2 BATTERIES RT.11300.004 REMOTE CONTROLER PHILIPS RC1534515 WITH 2 BATTERIES FOR EMEA(VISTA MCE ICONIZED) RT.11300.
Category Part Name Acer Part No. VGA CARD PC PARTNER 288-30E99-B01AC HD4350 512MB DDRII 32BITS SAMSUNG DVI HDMI WITH 1LP BKT ROHS VG.APC43.5L2 MODEM CARD LITE-ON D-1156E#A10A LOW-PROFILE PCI-E 56K V.92 FX.10100.003 MODEM CARD 56K PRO-NETS LSI HPE56L6 (LO FX.10100.021 TV TUNER CARD PCIE SINGLE ISDB-T TU.10500.037 TV TUNER CARD YUAN PE988-D PCI TU.10500.042 TV TUNER CARD YUAN PE988-A PC TU.10500.041 VGA SPDIF CABLE D0.DVI01.N02 EXTENDER LED CABLE 50.SC101.001 SATA ODD SATA CABLE 50.SC101.
Category Part Name Acer Part No. UPPER CASE 60.SC101.003 LOWER CASE HS.13100.100 HDD&ODD COVER BRACKET 33.SC101.002 COMBO MODULE/DVD-ROM DRIVE ODD HLDS BD COMBO SATA HH DL 4X CH10F LF W/BRACK BEZEL SATA KO.00605.001 ODD PIONEER BD COMBO SATA HH DL 4X BDC-203RS W/BRACKET BEZEL SATA KO.0060D.001 ODD BLU-RAY DISC REWRITER SATA HLDS GBW-H20N KU.0060D.001 ODD PLDS DVD-ROM HH 16X DH-16D4S SATA KV.0160D.015 ODD HLDS DVD-ROM HH 16X DH10N SATA KV.0160F.
Category Part Name Acer Part No. HEATSINK CPU HEATSINK AIR COOLER LGA775 TMDC6 NEW SPRIG HI.10800.028 KEYBOARD PS2 104KEY CHICONY KB-07593US2552V US2552V US BLAC KB.PS203.096 KEYBOARD PS2 104KEY CHICONY KB-07593RD2552V TRADITIONAL CHINESE BLACK KB.PS203.097 KEYBOARD PS2 104KEY CHICONY KB-07593RE2552V SIMPLE CHINESE BLACK KB.PS203.098 KEYBOARD PS2 104KEY CHICONY KB-07593U42552V US-I BLACK KB.PS203.099 KEYBOARD KEYBOARD PS2 104KEY CHICONY KB-07593A02552V ARABIC/ENGLISH KB.PS203.
Category 86 Part Name Acer Part No. KEYBOARD PS2 105KEY CHICONY KB-07596TQ2552V TURKISH-Q BLACK KB.PS203.129 KEYBOARD PS2 105KEY CHICONY KB-07596AF2552V ARABIC/FRENCH KB.PS203.130 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-28W TURKISH-Q BLACK VISTA KB.PS20B.008 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-52W ROMANIAN BLACK VISTA KB.PS20B.005 KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-41W TURKISH BLACK VISTA KB.PS20B.
Category Part Name Acer Part No. KEYBOARD PS2 105KEY LITE-ON SK-9620 SG-30600-23W CANADIAN BLACK VISTA KB.PS20B.031 KEYBOARD PS2 107KEY LITE-ON SK-9620 SG-30600-40W BRAZILIAN BLACK VISTA KB.PS20B.032 KEYBOARD PS2 104KEY LITE-ON SK-9620 SG-30600-X1W RABIC/ ENGLISH BLACK VISTA KB.PS20B.033 KEYBOARD PS2 104KEY LITE-ON SK-9620 SG-30600-33W THAILAND BLACK VISTA KB.PS20B.034 KEYBOARD PS2 104KEY LITE-ON SK-9620 SG-30600-33W US BLACK VISTA KB.PS20B.
Category 88 Part Name Acer Part No. KEYBOARD USB 104KEY CHICONY KU-07603S32552V RUSSIAN BLACK KB.USB03.087 KEYBOARD USB 105KEY CHIOCNY KU-07606HU2552V HUNGARIANBLACK KB.USB03.088 KEYBOARD USB 104KEY CHICONY KU-07603GR2552V GREEK BLACK KB.USB03.089 KEYBOARD USB 105KEY CHICONY KU-07606DK2552V DANISH BLACK KB.USB03.090 KEYBOARD USB 104KEY CHICONY KU-07603C02552V CZECH BLACK KB.USB03.091 KEYBOARD USB 105KEY CHICONY KU-07606R02552V ROMANIAN BLACK KB.USB03.
Category Part Name Acer Part No. KEYBOARD USB 105 KEY LITE-ON SK-9625 SG-30700-24W BLACK SLOVAK VISTA KB.USB0B.067 KEYBOARD USB 104KS LITE-ON SK-9625 BLACK RUSSIAN KB.USB0B.068 KEYBOARD USB 105 KEY LITE-ON SK-9625 SG-30700-2GW BLACK HUNGARIAN VISTA KB.USB0B.069 KEYBOARD USB 104 KEY LITE-ON SK-9625 SG-30700-X2W BLACK GREEK VISTA KB.USB0B.070 KEYBOARD USB 105KS LITE-ON SK-9625 BLACK DANISH KB.USB0B.071 KEYBOARD USB 104 KEY LITE-ON SK-9625 SG-30700-XCW BLACK CZECH VISTA KB.USB0B.
Category Part Name Acer Part No. KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 105KS BLACK ICELANDIC KB.RF403.080 KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 105KS BLACK NORWEGIAN KB.RF403.081 KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 104KS BLACK HEBREW KB.RF403.082 KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 105KS BLACK POLISH KB.RF403.083 KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 105KS BLACK SLOVENIAN KB.RF403.084 KEYBOARD CHICONY KG-0766 RF2.4 STANDARD 105KS BLACK SLOVAK KB.RF403.
Category Part Name Acer Part No. POWER SUPPLY POWER SUPPLY 220W NON-PFC 115V/230V LITEON PS-5221-06A1ROHS PY.2200B.001 POWER SUPPLY 220W PFC 230V LITEON PE-5221-08AP-ROHS PY.2200B.002 POWER SUPPLY 220W 115VAC/230V DELTA NON-PFC DPS-220UB A PY.22009.002 POWER SUPPLY 220W PFC 230V DELTA DPS-220UB-1 A PY.22009.003 POWER SUPPLY 220W DELTA DPS-220UB PY.22009.005 POWER SUPPLY 220W LITE-ON DPS-220UB PY.2200B.003 SCRW I NO6-32 L5 BZN 86.00J07.B60 SCRW PAN #6-32 L6 NI BOXER WZS 86.00J44.
92 Chapter 6
Appendix A Technical Specifications This section provides technical specifications for the system. Processor AMD Phenom II X4 Item Specification Model number 805 810 910 925 Stepping C2 C2 C2 C2 Core speed (MHz) 2500 2600 2600 2800 System bus speed (MHz) 4000 Voltages (V) 0.875-1.
System Board Major Chips Item Specification System core logic AMD processor + nVIDIA GeForce 8200 (MCP78PV) Video controller nVIDIA GeForce 8200 (MCP78PV) PCI controller nVIDIA GeForce 8200 (MCP78PV) LAN controller Marvell 88E1116 Intel WG82567V Gigabit NIC Audio controller HD audio codec ALC888S-VC HD codec 7.
Hard Disk Drive Item Specification Vendor WD Seagate HGST Model no. WD1600AAJS-22L7A0 WD3200AAJS-22L7A0 WD6400AAKS-22A7B2 WD10EAVS-00D7B1 ST3160815AS ST3320813AS ST3640623AS HDT721016SLA380 HDT721032SLA380 HDT721064SLA360 Interface SATA II SATA II SATA II Size 3.5-inch 3.5-inch 3.
Audio Interface Item Specification Audio controller HD audio codec ALC888S-VC HD codec 7.1 Connectors Audio 7.
BD Combo Module 97 Item Specification Read Speed BD-ROM (SL/DL)6x / 4.8x CAV BD-R (SL/DL)6x / 4.8x CAV BD-RE (SL/DL)4.8x / 4.8x CAV BDMV (AACS Compliant Disc) 4.
Super Multi Item Specification Vendor HLDS PLDS Sony Model name GH-40F DH-16A6S AD-7203S Drive type Super Multi Super Multi Super Multi Write Speed DVD-R2x, 4x, 6x CLV, 8x ZCLV, 8x, 12x PCAV, 16x CAV DVD-R DL 2x, 4x, 6x CLV, 8x ZCLV DVD-RW1x, 2x, 4x, 6x CLV DVD-RAM 2x, 3x ZCLV, 3x-5x PCAV (Ver.2.2), DVD+R2.4x, 4x, 6x CLV, 8x,12x ZCLV, 8x, 12x PCAV, 16x CAV DVD+R DL2.4x, 4x , 6x CLV, 8x ZCLV DVD+RW2.
Super Multi 99 Item Specification Read Speed DVD-R/RW/ROM(SL/DL) 10x / 8x / 16x / 12x max. DVD-R DL8x max. DVD-RAM (Ver.1.0/2.2) 2x/ 3x-5x PCAV DVD+R/ +RW10x / 8x max. DVD+R DL 8x max. CD-R/RW/ROM 40x / 40x / 40x max. CD-DA (DAE) 40x max. 80 mm CD 10x max. CD-ROM / Finalized DVD: 16x max. CD-R Data /CD-DAE CD: 48x max. /Video CD 4x / 8x CLV, 4x~10x / 6.5x~16x / 10x~24x / 13x~32x / 16x~40x / 20x~48x CAV Finalized CD-RW 4x / 8x CLV, 4x~10x / 6.
DVD-ROM Item Specification Vendor HLDS PLDS Model name DH10N DH-16D4S Drive type DVD-ROM DVD-ROM Write Speed — — Read Speed CD-ROM Max 52x DVD-ROM Max 16x DVD-ROM (single layer) 2x CLV, 4X, 6X, 8X, 10X, 12X, 16X CAV DVD-ROM (dual layer) 2x CLV, 4X, 6X, 8X CAV DVD±R 2x CLV, 4X, 6X, 8X CAV DVD±RW 2x CLV, 4X, 6X, 8X CAV DVD±R DL2x CLV, 4X, 6X CAV CD-ROM, CD-R 4X, 8X CLV, 16X, 24X, 32X, 40X, 48X CAV CD-DAE4X, 8X CLV, 16X, 24X, 32X, 40X, 48X CAV CD-RW 4X, 8X CLV, 16X, 24X, 32X, 40X CAV DVD-RAM 2x
