Service manual
C20
Condential
3-1
Chapter 3
Troubleshooting
Main Procedure
No Symptom
Procedure
1
No Power
• Ensure the Power Adapter and Outlet or battery are connected
securely
• Ensure all connectors are securely connected and aren’t
broken
• Check keypad board
• Check Main Board
2 Auto Shut Down
• Check the Power Adapter and Outlet or battery
• Check Main Board
3 No Image
• Ensure the Signal Cable and Source work well
• Ensure all connectors are securely connected
• Check Main Board
• Check Engine Module
4 No Light On
• Ensure all connectors are securely connected and aren’t
broken
• Check Engine Module
• Check Main Board
5 Line Bar/Line Defect
• Check if the Main Board and the Engine Module are assem-
bled properly
• Check Main Board
• Check Engine Module
6 Image Flicker
• Do “System reset” in Service mode
• Ensure all the signal cables and source work well
• Check Engine Module
• Check Main Board