Aspire E1-572 / E1-570 / E1-532 / E1-530 User’s Manual
© 2013 All Rights Reserved. Aspire E1-572 / E1-570 / E1-532 / E1-530 User’s Manual This revision: 06/2013 AcerCloud frees you to enjoy your digital life anytime, anywhere! This computer comes with AcerCloud pre-installed. AcerCloud is a personal cloud service that allows you to access your files over the Internet and make sure your most important files are always up to date. With your personal cloud, all your connected devices (PC, tablet, phone) can access files on your main Cloud PC.
T ABLE O F CONTENTS Safety and comfort First things first 5 17 Your guides ...................................................... 17 Basic care and tips for using your computer .......................................................... 17 Turning your computer on and off............. 17 Taking care of your computer ................... 18 Taking care of your AC adapter ................ 19 Taking care of your battery pack............... 19 Cleaning and servicing..............................
Special considerations .............................. 69 Securing your computer Using a computer security lock ........................ 71 Using passwords.............................................. 71 Entering passwords .................................. 72 Connecting to a network 73 Built-in network feature .................................... 73 Wireless networks 74 Connecting to the Internet................................ 74 Wireless networks ............................................
S AFETY AND COMFORT SAFETY INSTRUCTIONS Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
- If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating. - Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating.
- Do not increase the volume to block out noisy surroundings. - Decrease the volume if you can't hear people speaking near you. Bundled dummy cards - Note: Information in this section may not apply to your computer. Your computer shipped with plastic dummies installed in the card slots. Dummies protect unused slots from dust, metal objects or other particles. Save the dummies for use when no cards are in the slots. General - Do not use this product near water.
- Your device and its enhancements may contain small parts. Keep them out of the reach of small children. Product servicing Do not attempt to service this product yourself, as opening or removing covers may expose you to dangerous voltage points or other risks. Refer all servicing to qualified service personnel. Unplug this product from the wall outlet and refer servicing to qualified service personnel when: - The power cord or plug is damaged, cut or frayed. - Liquid was spilled into the product.
For safety reasons, and to prolong the lifetime of the battery, charging will not occur at temperatures below 0° C (32° F) or above 40° C (104° F). The full performance of a new battery is achieved only after two or three complete charge and discharge cycles. The battery can be charged and discharged hundreds of times, but it will eventually wear out. When the operation time becomes noticeably shorter than normal, buy a new battery.
RADIO FREQUENCY INTERFERENCE - Warning! For safety reasons, turn off all wireless or radio transmitting devices when using your laptop under the following conditions. These devices may include, but are not limited to: wireless LAN (WLAN), Bluetooth and/or 3G. Remember to follow any special regulations in force in any area, and always switch off your device when its use is prohibited or when it may cause interference or danger. Use the device only in its normal operating positions.
- Always keep the device more than 15.3 centimeters (6 inches) from the pacemaker - Not carry the device near your pacemaker when the device is switched on. If you suspect interference, switch off your device, and move it. Hearing aids. Some digital wireless devices may interfere with some hearing aids. If interference occurs, consult your service provider.
where blasting operations are in progress. Areas with a potentially explosive atmosphere are often, but not always, clearly marked. They include below deck on boats, chemical transfer or storage facilities, vehicles using liquefied petroleum gas (such as propane or butane), and areas where the air contains chemicals or particles such as grain, dust or metal powders. Do not switch the computer on when wireless phone use is prohibited or when it may cause interference or danger.
What is ENERGY STAR? Products that are ENERGY STAR qualified use less energy and prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the U.S. Environmental Protection Agency. Acer is committed to offering products and services worldwide that help customers save money, conserve energy and improve the quality of our environment. The more energy we can save through higher energy efficiency, the more we reduce greenhouse gases and the risks of climate change.
- Coldness or weakness. If you have these symptoms, or any other recurring or persistent discomfort and/or pain related to computer use, consult a physician immediately and inform your company's health and safety department. The following section provides tips for more comfortable computer use. Finding your comfort zone Find your comfort zone by adjusting the viewing angle of the monitor, using a footrest, or raising your sitting height to achieve maximum comfort.
- Keep your display clean. - Keep your head at a higher level than the top edge of the display so your eyes point downward when looking at the middle of the display. - Adjust the display brightness and/or contrast to a comfortable level for enhanced text readability and graphics clarity.
CAUTION FOR OPTICAL DRIVE DEVICE - Note: Information in this section may not apply to your computer. CAUTION: This appliance contains a laser system and is classified as a "CLASS 1 LASER PRODUCT." In case of any trouble with this device, please contact your nearest AUTHORIZED service station. To prevent direct exposure to the laser beam, do not try to open the enclosure. CLASS 1 LASER PRODUCT CAUTION: INVISIBLE LASER RADIATION WHEN OPEN. AVOID EXPOSURE TO BEAM.
F IRST THINGS F I R S T We would like to thank you for making an Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: First off, the Setup Guide helps you get started with setting up your computer. The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual.
If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it into Hibernate by pressing the power button. You can also put the computer in sleep mode by pressing the sleep hotkey + . Note: If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up.
• Never place the computer on uneven surfaces. Taking care of your AC adapter Here are some ways to take care of your AC adapter: • Do not connect the adapter to any other device. • Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from foot traffic. • When unplugging the power cord, do not pull on the cord itself but pull on the plug.
1. Turn off the computer and remove the battery pack. 2. Disconnect the AC adapter. 3. Use a soft, moist cloth. Do not use liquid or aerosol cleaners. If either of the following occurs: • The computer has been dropped or the body has been damaged; • The computer does not operate normally Please refer to "Frequently asked questions" on page 81.
Y OU R A CER N OT E B O OK TOUR After setting up your computer as illustrated in the setup poster, let us show you around your new Acer computer.
Screen view 1 2 3 4 # Icon 5 Item 1 Webcam 2 Screen 3 Microphone 22 - Your Acer notebook tour Description Web camera for video communication. A light next to the webcam indicates that the webcam is active. Displays computer output. Internal microphone for sound recording.
# 4 Icon Item SD card reader Power indicator Battery indicator 5 HDD indicator Communication indicator Description Accepts one Secure Digital (SD or SDHC) card. Note: Push to remove/install the card. Indicates the computer's power status. Indicates the computer's battery status. Charging: The light is amber when the battery is charging. Fully charged: The light is blue when plugged in. Indicates when the hard disk drive is active. Indicates the computer’s wireless connectivity device status.
Keyboard view 1 2 3 4 # Icon Item Description 1 Power button Turns the computer on and off. 2 Keyboard 3 Touchpad 24 - Your Acer notebook tour For entering data into your computer. See "Using the keyboard" on page 30. Touch-sensitive pointing device which functions like a computer mouse.
# Icon Item Description The left and right side of the button Click buttons (left function as left and right selection and right) buttons. 4 Left view 1 # 1 2 3 Icon 2 3 4 5 6 Item Description Connects to a Kensington-compatible Kensington lock slot computer security lock. Wrap the computer security lock cable around an immovable object such as a table or handle of a locked drawer. Insert the lock into the notch and turn the key to secure the lock. Keyless models are also available.
# Icon Item Description Supports high-definition digital video connections. 4 HDMI port 5 USB port Connects to USB devices. 6 Headset/speaker jack Connects to audio devices (e.g., speakers, headphones) or a headset with microphone. Information on USB 3.0 • USB 3.0 compatible ports are blue. • Compatible with USB 3.0 and earlier devices. • For optimal performance, use USB 3.0-certified devices. • Defined by the USB 3.0 specification (SuperSpeed USB).
Right view Note: Depending on configuration, your system may not be equipped with an optical (CD/DVD) drive. 1 # 3 4 5 6 Item Description 1 USB ports Connect to USB devices. 2 Optical drive 3 4 5 6 Icon 2 Internal optical drive; accepts CDs or DVDs. Optical disk access Lights up when the optical drive is indicator active. Optical drive eject Ejects the optical disk from the button drive. Ejects the optical drive tray when the computer is turned off.
Base view 5 1 4 2 3 # 1 2 Icon Item Description Releases the battery for removal. Battery release latch Insert a suitable tool and slide to release. Memory Houses the computer's main memory. compartment Houses the computer's hard disk drive HDD compartment memory.
# 3 4 5 Icon Item Speakers Ventilation and cooling fan Battery bay Description Deliver stereo audio output. Allows the computer to stay cool. Do not cover or obstruct the openings. Houses the computer's battery pack. Note: For models with an AMD processor and a single memory module: If you replace the memory module, the new module must go into the same slot occupied by the module that was removed.
U SING TH E KEYBOARD The keyboard has full-sized keys and a numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description When Caps Lock is on, all alphabetic characters typed Caps Lock are in uppercase. When Num Lock is on, the keypad is in numeric mode. The keys function as a calculator (complete with the Num Lock arithmetic operators +, -, *, and /).
To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Hotkey Icon Function + Airplane mode + Sleep + Display toggle + Display off + Touchpad toggle Description Turns on / off the computer's network devices. (Network devices vary by configuration.) Puts the computer in Sleep mode. Switches display output between the display screen, external monitor (if connected) and both.
Hotkey Icon Function Description + < > Volume up Increases the sound volume. + < > Volume down Decreases the sound volume. + + + + Play/Pause Stop Previous Next Play or pause a selected media file. Stop playing the selected media file. Return to the previous media file. Jump to the next media file. Windows keys The keyboard has two keys that perform Windows-specific functions.
T OUCHPAD Touchpad basics The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. Press the left or right side of the button located beneath the touchpad to perform selection and execution functions. These two areas are similar to the left and right buttons on a mouse. Tapping on the touchpad is the same as clicking the left side of the button.
Touchpad gestures Windows 8 and many applications support touchpad gestures that use one or more fingers. Note: Support for touchpad gestures depends on the active application. These allow you to control applications with a few simple gestures, such as: • Swipe in from edge: Access Windows tools by swiping into the center of the touchpad from the right, top or left. • Swipe in from right edge: Toggle the charms. • Swipe in from top edge: Toggle the app commands.
R ECOVERY If you are having trouble with your computer, and the frequently asked questions (see page 81) do not help, you can 'recover' your computer - i.e. return it to an earlier state. This section describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup.
Note: Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 1. From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. 2. Click Create Factory Default Backup.
opens. Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and safest recovery backup. 3. Plug in the USB drive then click Next.
• Since the recovery backup requires at least 16 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 32 GB or larger. 4. You will be shown the backup progress on the screen. 5. Follow the process until it completes. 6. After creating the recovery backup, you can choose to delete the recovery information on your computer.
7. Unplug the USB drive and label it clearly. Important: Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember.
a USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs. 1. From Start, type 'Recovery' Management in the list of apps. and then click Acer Recovery 2. Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click Next.
• If you are using a USB drive, make sure your USB drive has enough capacity before continuing. • If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs.
3. Click Start to copy files.You will be shown the backup progress on the screen. 4. Follow the process until it completes: • If you are using optical discs, the drive ejects each disc as it completes burning it. Remove the disc from the drive and mark it with a permanent marker. If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. • If you are using a USB drive, unplug the drive and label it clearly.
solved by returning your system to a previous state when everything was working correctly. For instructions, see "Returning to an earlier system snapshot" on page 46. 3. Reset your operating system. If nothing else has solved the problem and you want to reset your system, but keep your user information, see "Returning your system to its factory condition" on page 47. 4. Reset your system to its factory condition.
If you are reinstalling using Windows and the recovery information stored on your computer: • From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. • Click Reinstall Drivers or Applications.
• You should see the Contents section of the Acer Resource Center. • Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinstall. If you are reinstalling from a Drivers and Applications Backup on a DVD or USB drive: 1. Insert the Drivers and Applications Backup into the disc drive or connect it to a free USB port. • If you inserted a DVD wait for Acer Resource Center to start.
2. You should see the Contents section of the Acer Resource Center. 3. Click the install icon for the item you want to install, then follow the onscreen prompts to complete the installation. Repeat this step for each item you want to reinstall. Returning to an earlier system snapshot Microsoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points.
apps. Type 'Windows system restore' in the Search Help box, then press Enter. Returning to a restore point 1. From Start, type 'Control Panel' and then click Control Panel in the list of apps. 2. Click System and Security > Action Center, then click Recovery at the bottom of the window. 3. Click Open System Restore, then Next. 4. Click the latest restore point (at a time when your system worked correctly), click Next, then Finish. 5. A confirmation window appears; click Yes.
Recovering from Windows Start Acer Recovery Management: • From Start, type 'Recovery' Management in the list of apps. and then click Acer Recovery Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC). Restore Factory Settings deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now.
Restore Factory Settings with Acer Recovery Management 1. Click Restore Factory Settings. Caution: 'Restore Factory Settings' will erase all files on your hard drive. 2. The Reset your PC window opens. Images for reference only. 3.
a. Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 4. Click Reset. 5. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. 6.
Customized Restore with Acer Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens. 3. Click Next, then Refresh. 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes.
Recovering from a recovery backup To recover from a recovery backup on a USB drive: 1. Find your recovery backup. 2. If your computer does not have a built-in keyboard, make sure a keyboard is attached to your computer. 3. Plug in the USB drive and turn on your computer. 4. If it is not already enabled, you must enable the F12 Boot Menu: a. Press when starting your computer. b. Use the left or right arrow keys to select the Main menu. c.
7. Select Troubleshoot and then choose the type of recovery to use: a. Click Advanced then System Restore to start Microsoft System Restore: Microsoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points. In most cases of hard-to-resolve software problems, you can return to one of these restore points to get your system running again. b.
Reset your PC from the recovery backup Caution: Reset your PC will erase all files on your hard drive. 1. The Reset your PC window opens. Images for reference only. 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Choose to keep any changes to the hard drive: a. If you have deleted the recovery partition or otherwise changed the partitions on the hard drive and want to keep these changes, select No. b.
drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 6. Click Reset. 7. After the recovery has finished, you can start using your computer by repeating the first-start process. Refresh your PC from the recovery backup 1. The Refresh your PC window opens. 2. Click Next. 3. Select the operating system to recover (normally only one option is available). 4. Click Refresh. 5.
P OWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
Note: If Fast startup is off, your computer will take longer to start from Sleep. Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Open the Desktop. 2. Click Power Options in the Notification area. 3. Select More Power Options. 4. Select Choose what the power buttons do.
5. To access Shutdown Settings, select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
B ATTERY PACK The computer uses a battery pack that gives you long use between charges. Battery pack characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off results in a significantly faster charge time. The battery will come in handy when you travel or during a power failure.
Conditioning a new battery pack Before you use a battery pack for the first time, there is a conditioning process that you should follow: 1. Insert the new battery without turning the computer on. 2. Connect the AC adapter and fully charge the battery. 3. Disconnect the AC adapter. 4. Turn on the computer and operate using battery power. 5. Fully deplete the battery until the battery-low warning appears. 6. Reconnect the AC adapter and fully charge the battery again.
• Using the computer on constant AC power with the battery inserted. If you want to use constant AC power, you are advised to remove the battery pack after it is fully charged. • Not discharging and recharging the battery to its extremes, as described above. • Frequent use; the more you use the battery, the faster it will reach the end of its effective life. A standard computer battery has a life span of about 300 charges.
Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Warning! Connect the AC adapter as soon as possible after the battery-low warning appears. Data may be lost if the battery is allowed to become fully depleted and the computer shuts down.
Situation The AC adapter or a power outlet is unavailable. You have no spare battery pack. Recommended Action 1. Save all necessary files. 2. Close all applications. 3. Turn off the computer. Installing and removing the battery pack Important: Before removing the battery from the unit, connect the AC adapter if you want to continue using your computer. Otherwise, turn off the computer first. To install a battery pack: 1.
T RAVELING W I T H YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2. Remove discs from optical drive(s). 3. Shut down the computer. 4. Close the display cover. 5. Disconnect the cord from the AC adapter. 6. Disconnect the keyboard, pointing device, printer, external monitor and other external devices. 7.
Preparing the computer Before moving the computer, close and latch the display cover to place it in Sleep mode. You can now safely take the computer anywhere you go within the building. To bring the computer out of Sleep mode, open the display; then press and release the power button.
If the meeting room does not have an electrical outlet, reduce the drain on the battery by putting the computer in Sleep mode. Press + or close the display cover whenever you are not actively using the computer. Taking the computer home When you are moving from your office to your home or vice versa.
Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat. • Changes in temperature and humidity can cause condensation.
Traveling with the computer When you are moving within a larger distance, for instance, from your office building to a client's office building or traveling locally. Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area.
Traveling internationally with the computer When you are moving from country to country. Preparing the computer Prepare the computer as you would normally prepare it for traveling. What to bring with you Bring the following items with you: • AC adapter. • Power cords that are appropriate for the country to which you are traveling. • Spare, fully-charged battery packs. • Additional printer driver files if you plan to use another printer.
purchase a power cord that is compatible with the local AC voltage. Do not use converter kits sold for appliances to power the computer. • If you are using the modem, check if the modem and connector are compatible with the telecommunications system of the country you are traveling in.
S ECURING Y O U R COMPUTER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Security features include hardware and software locks — a security notch and passwords. Using a computer security lock The computer comes with a Kensington-compatible security slot for a security lock. Wrap a computer security lock cable around an immovable object such as a table or handle of a locked drawer.
• Password on Boot secures your computer against unauthorized use. Combine the use of this password with password checkpoints on bootup and resume from Hibernation (if available) for maximum security. Important: Do not forget your Supervisor Password! If you forget your password, please get in touch with your dealer or an authorized service center. Entering passwords When a password is set, a password prompt appears in the center of the display screen.
C ONNECTING TO A NETWORK Built-in network feature The built-in network feature allows you to connect your computer to an Ethernet-based network. To use the network feature, connect an Ethernet cable from the Ethernet (RJ-45) port on the chassis of the computer to a network jack or hub on your network.
W IRELESS N E TW ORK S Connecting to the Internet Your computer's wireless connection is turned on by default. Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Otherwise, open Internet Explorer and follow the instructions. Please refer to your ISP or router documentation. Wireless networks A wireless LAN or WLAN is a wireless local area network, which may link two or more computers without using wires.
Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings. Components of a wireless LAN To set up your Wireless network at home you need to have the following: Access point (router) Access points (routers) are two-way transceivers that broadcast data into the surrounding environment. Access points act as a mediator between wired and wireless network.
HDMI HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a set-top box, DVD player, and A/V receiver and a compatible digital audio and/or video monitor, such as a digital television (DTV), over a single cable. Use the HDMI port on your computer to connect with high-end audio and video equipment.
U N I V E R S A L S E R I A L B US (USB) The USB port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources.
P L A Y I N G D V D MOVIES When the DVD drive module is installed in the optical drive bay, you can play DVD movies on your computer. 1. Insert a DVD. 2. The DVD movie will automatically play after a few seconds. Important: When you launch the DVD player for the first time, the program asks you to enter the region code. DVDs are available for 6 regions.
Recovering your hard disk does not reset the number of times the region code has been set.
BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, press during the POST while the computer logo is being displayed.
F REQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up Look at the power indicator: • If it is not lit, no power is being supplied to the computer. Check the following: • If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack.
• The brightness level might be too low. Press + < > (increase) to adjust the brightness level. • The display device might be set to an external monitor. Press the display toggle hotkey + to toggle the display back to the computer. • If the Sleep indicator is lit, the computer is in Sleep mode. Press and release the power button to resume. No audio is heard from the computer Check the following: • The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar.
The printer does not work Check the following: • Make sure that the printer is connected to a power outlet and that it is turned on. • Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer. Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.
Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.
Error messages Corrective action Insert a system (bootable) disk, then press Disk boot failure to reboot. Press (during POST) to enter the BIOS Equipment utility, then press Exit in the BIOS utility to configuration error reboot. Contact your dealer or an authorized service Hard disk 0 error center. Hard disk 0 extended Contact your dealer or an authorized service type error center. Contact your dealer or an authorized service I/O parity error center.
F Tips and hints for using Windows 8 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. Three concepts you might want to keep in mind 1. Start The Start button is no longer available; you can launch apps from the Start screen. 2. Tiles Live tiles are similar to thumbnails of the apps. 3. Charms Charms allow you to perform useful functions, such as sharing content, turning off your PC or changing settings.
How do I jump between apps? Move the cursor to the left-hand edge of the screen to view thumbnails of apps that are currently running. You may also press the Windows key + to open and scroll through the current apps. How do I turn off my computer? Press the Windows key + , click Settings > Power and select the action you'd like to take. Alternatively, from Desktop, click Acer Power Button and select the action you'd like to take.
How do I unlock my computer? Press the any key and click on a user account icon to unlock the computer. If your account has a password set, you will need to enter the password to continue. How do I personalize my computer? You can personalize Start with a different background image or by arranging the tiles to suit your personal needs. To change the background, press the Windows key + and click Settings > Change PC settings > Personalize.
To change the background, press the Windows key + and click Settings > Change PC settings > Personalize. Click Lock screen at the top of the page and select the image and apps you would like to see on the lock screen. So, how do I close an app? Move the cursor to the top of the screen and click and drag the window downwards to close the app. You can close apps from the thumbnails on the left-hand edge of the screen by right-clicking on a thumbnail and selecting Close.
To view the complete list of apps, press the space bar or the Menu key and click All apps. How do I make an app appear on Start? If you're in All apps and you want to make an app appear on Start, you can select the app and right-click on it. Select Pin to Start from the menu that appears at the bottom of the screen. How do I remove a tile from Start? Right-click the tile and click Unpin from Start from the menu that appears at the bottom of the screen.
What is a Microsoft ID (account)? A Microsoft account is an email address and password that you use to sign in to Windows. You can use any email address, but it is best if you choose the one you already use to communicate with friends and sign in to your favorite websites. When you sign in to your PC with a Microsoft account, you'll connect your PC to the people, files, and devices you care about.
How do I check for Windows updates? Press the Windows key + and click Settings > Change PC settings > Windows Updates. Click Check for updates now. Where can I get more information? For more information please visit: • Windows 8 tutorials: www.acer.com/windows8-tutorial • Support FAQs: www.acer.
R EGULATIONS AND SAFETY N OT IC E S FCC STATEMENT This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Caution: Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this computer. NOTICE FOR CANADA This Class B digital apparatus complies with Canadian ICES-003. Remarque à l'intention des utilisateurs canadiens Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.
Declaration of Conformity for EU countries Hereby, Acer, declares that this computer is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Wireless operation channels for different domains N. America 2.412-2.462 GHz Ch01 through Ch11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 France: Restricted wireless frequency bands Some areas of France have a restricted frequency band.
Departments in which the use of the 2400 - 2483.5 MHz band is permitted with an EIRP of less than 100 mW indoors and less than 10 mW outdoors: 01 Ain Orientales 02 Aisne 03 Allier 05 Hautes Alpes 08 Ardennes 09 Ariege 11 Aude 12 Aveyron 16 Charente 24 Dordogne This requirement is likely to change over time, allowing you to use your wireless LAN card in more areas within France. Please check with ART for the latest information (www.art-telecom.fr).
List of national codes This equipment may be operated in the following countries: Country Austria Belgium Cyprus Czech Republic Denmark Estonia Finland France Germany Greece Hungary Ireland Italy Latvia Lithuania Luxembourg CANADA — LOW-POWER LICENSE-EXEMPT RADIO COMMUNICATION DEVICES (RSS-210) Exposure of humans to RF fields (RSS-102) The computer employs low gain integral antennas that do not emit RF field in excess of Health Canada limits for the general population; consult Safety Code 6, obtainable from
This device complies with RSS210 of Industry Canada. This Class B digital apparatus complies with Canadian ICES-003, Issue 4, and RSS-210, No 4 (Dec 2000) and No 5 (Nov 2001). "To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing." Cet appareil numérique de la classe B est conforme à la norme NMB-003, No.
The FCC RF safety requirement The radiated output power of the wireless LAN Mini PCI Card and Bluetooth card is far below the FCC radio frequency exposure limits. Nevertheless, the computer shall be used in such a manner that the potential for human contact during normal operation is minimized as follows: 1. Users are requested to follow the RF safety instructions on wireless option devices that are included in the user's manual of each RF option device.
3. An improper installation or unauthorized use may cause harmful interference to radio communications. Also any tampering of the internal antenna will void the FCC certification and your warranty.
