Technical data

216 Chapter 8 Troubleshooting
Notes on the Supported Browser:
For Windows
®
2003, the strict security level is set by default; therefore, the Web function is
disabled. Change the security setting to enable the browser by following these steps:
1. On the browser (Internet Explorer), click the Tools menu and click the Internet Options.
2. Click the Security tab, and then click Custom Level.
3. Specify Medium or lower for the Custom Setting Reset and click Reset.
Specifying a Medium setting solves the problem. However, if you want to use Windows
®
2003
and leave the security level as High, make the following settings for detailed items of the
Custom Level:
– Enable Active scripting of Scripting.
– Enable Allow META REFRESH of Miscellaneous.
– Enable File download of Downloads.
– Enable Run ActiveX controls and plug-ins of ActiveX controls and plug-ins.
 A new line may be started in a window depending on the setting of the browser. In this
situation, make the character size smaller.
< Method of character size change >
For Internet Explorer: Select a middle or smaller size for the character size in the
display.
For Netscape Navigator
®
: Select the Reduction of Font Size in the Display and keep it
selected until paragraphs are easily readable.
 An empty dialogue box may be displayed during operation in the Maintenance mode. In
this situation, close the window by clicking on the “x” in the upper left corner of the
dialogue box. Restart the browser, then retry from the entry of the URL.
 When a window size is changed while a page is displayed by Netscape
®
, the succeeding
operation in Refresh mode may not be completed normally. In this situation, display the
page again by clicking the Re-Display button.
 When using Netscape
®
:
Memory cache: 1024 k bytes (default) or larger
Disk cache: 7680 k bytes (default) or larger
< Method of cache size setting >
Select the Edition, Setting, Details, and Cache in this order.
Specify sizes of the memory cache and disk cache.
 When obtaining trace information etc. with Netscape
®
, a sub-screen which specifies the
file download destination may not automatically close.
In this situation, press the close button on the upper right corner of the sub-screen to
close the sub-screen after the download is complete.
 When using Netscape Navigator
®
7.x, select Edit-Preference...-Advanced-HTTP
Networking, and set Use HTTP 1.0 in the Direct Connection Options and Proxy
Connection Options. When this setting is omitted, the summary window is not displayed
correctly.