Datasheet

Chapter 4 103
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
4. If the Issue is still not resolved, see “Online Support Information” on page 213.
Symptoms (Verified) Go To
Power On Issue Page 104
No Display Issue Page 105
LCD Failure Page 107
Internal Keyboard Failure Page 107
TouchPad Failure Page 108
Internal Speaker Failure Page 109
Internal Microphone Failure Page 111
Rightside USB Failure Page 113
Wireless Function Failure Page 114
3G Function Failure Page 115
Switch Failure Page 116
Thermal Units Failure Page 117
Power Button Failure Page 117
External Mouse Failure Page 118
Other Functions Failure Page 118
Intermittent Failures Page 119
Undermined Failures Page 119
Chapter 4