TravelMate 4200 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on TravelMate 4200 service guide.
Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Chapter 1 System Specifications Features Below is a brief summary of the computer’s many feature: Platform and memroy T t t T T Intel® Centrino® Duo mobile technology, featuring: Intel® CoreTM Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1.66/1.83/2/2.16GHz, 667 MHz FSB) Intel® 945GM/945PM+ICH7M Integrated Intel® PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.
T Intel® High-Definition audio support T Sound Blaster ProTM and MS Sound compatible T S/PDIF (Sony/Philips Digital Interface) support for digital speakers Communication T Modem: 56K ITU V.92 modem with PTT approval; wake-on ring ready T LAN: gigabit Ethernet; wake-on-LAN ready T T WLAN: integrated Intel® PRO/Wireless 3945ABG network connection (dual-band tri-mode 802.11a/b/g) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology WPAN: integrated Bluetooth® 2.
System Block Diagram This is for UMA models page 47 Clock Generator ICS9LPRS325 Thermal Sensor F75383M Yonah Fan Control page 4 uPGA-478 Package page 14 page 4,5 DVI-D Conn. LCD Conn. H_A#(3..31) CRT & TV-out page 15 page 17 DVI PSB 533/667MHz H_D#(0..63) page 16 Memory BUS(DDRII) L VDS CH7307C SDVO Intel 945PM/GM Dual Channel uFCBGA-1466 1.
Board Layout Top View 4 1 JP1 LCD Connector 10 SW7 Touchpad Down Button 2 SW1 Lid Switch 11 SW2 Touchpad Up Button 3 JP3 MDC Connector 12 SW5 Touchpad Left Button 4 JP2 Power Button Connector 13 SW3 Touchapd Left Button 5 JP6 Media Board Connector 14 JP13 Internal Microphone Connector 6 JP7 Touchpad Board Connector 15 JP12 Internal Speaker Connector 7 JP43 SIM Card Connector 16 JP9 PCMCIA Socket 8 SW4 Touchpad Right Button 17 IR1 FIR Module 9 SW6 Touchpad
Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get.
Jumper Board Layout Switch Board Top View Label SW1 Description Arcade/TV tunver switch SW2 Volume Up switch SW3 Volume Down switch SW4 Play/Pause switch SW5 Stop switch SW6 Forward/Next switch SW7 Backward/Previous switch Media Board Top View Label 6 Description SW1 Power Button SW2 E-mail Button SW3 Internet Button SW4 User Button SW5 E-Power Button Chapter 1
Media Board Bottom View Label Description JP3 USB Connector JP2 USB Connector JP6 RF INe Connector JP5 RF Cable Connector JP4 AV IN Connector JP7 Board to Main Board Connector LS-2923P Power Board Top View Label JP1 Chapter 1 Description SIM Card Connector 7
Jumper Setting Label J3 Description Clear CMOS Jumper Note: J3 locates at bottom side of the main board as the red circle highlighted.
Your Acer Notebook tour After knowing your computer features, let us show you around your new TravelMate computer. TravelMate 4200 front view # Icon Item Description 1 Display screen Also called LCD (liquid-crystal display), displays computer output. 2 Keyboard For entering data into your computer. 3 Touchpad Touch-sensitive pointing device which functions like a computer mouse.
Closed Front View # Item Description # Item Description # Item Description "Easy-launch buttons" on page 18 Left and right speakers deliver stereo audio output. on page 18 "Easy-launch buttons" Speaker 2 Bluetooth® communication button/ indicator Enable/disable Bluetooth function. Indicates the status of Bluetoothcommunications. 3 Wireless communication button/ indicator Enable/disable Wireless function. Indicates the status of wireless LAN communications.
Left View # Icon Item Description 1 Kensington lock slot Connects to a Kensington-compatible computer security lock. 2 Ventilation slots Enables the computer to stay cool, even after prolonged use. 3 Two USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB camera). 4 Modem (RJ-11) port Connects to a phone line. 5 PC Card slot Accepts one Type II PC Card. 6 PC Card slot eject button Ejects the PC Card from the slot. Right View # Icon Item Description 1 Three USB 2.
4 Ethernet (RJ-45) Connects to an Ethernet 10/100/1000based network. Rear Panel # Icon 1 Item Description DC-in jack Connects to an AC adapter. External display (VGA) port Connects to a display device(e.g., external monitor, LCD projector). Battery Powers the computer Base view # Item Description 1 Battery lock Locks the battery in position. 2 Cooling fan Helps keep the computer cool. Note: Do not cover or obstruct the opening of the fan.
4 Memory compartment Houses the computer’s main memory. 5 Battery release latch Release the battery for removal. 6 Battery bay Houses the computer’s battery pack. Indicators The computer has four easy-to-read status indicators on the upper-right above the keyboard, and four on the front panel. TravelMate 4200: The power, battery and wireless communication status indicators are visible even when the LCD display is closed.
Icon Function Description Battery Lights up when the battery is being charged. Power Lights up when the computer is on. NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows green when in AC mode. Easy-Launch Buttons Located above the keyboard are four buttons. These buttons are called easy-launch buttons. They are: mail Web browser, Empowering Key “ “and one user-programmable button. Press “ “ to run the Acer Empowering Technology.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Aspire Series: TravelMate 4200: Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock + When Num Lock is on, the embedded keypad is in numeric mode.
Desired Access Main keyboard keys Num Lock On Hold while typing letters on embedded keypad. Num Lock Off Type the letters in a normal manner. Windows Keys The keyboard has two keys that perform Windows-specific functions. Key Windows key Icon Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + Activates next taskbar button.
Hot Key Icon Function Description Fn-F1 Hot key help Displays help on hot keys. Fn-F2 Acer eSetting Launches the Acer eSettings in Acer eManager. Fn-F3 Acer ePowerManagement Launches the Acer ePowerManagement in Acer eManager. Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both. Fn-F6 Screen blank Turns the display screen backlight off to save power. Press any key to return.
Hot Key Fn-z Icon Function Description Brightness down Decreases the screen brightness Special Key You can locate the Euro symbol and US dollar sign at the upper-center and/or bottom-right of your keyboard. To type: Aspire Series: TravelMate 4200: The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the symbol at the bottom-right of the keyboard, or hold and then press the<5> symbol at the upper-center of the keyboard. The US dollar sign 1.
Acer Empowering Technology Acer’s innovative Empowering Technology makes it easy for you to access frequently used functions and manage your new Acer notebook. It features the following handy utilities: T T T T T T T T Acer eDataSecurity Management protects data with passwords and advanced encryption algorithms. Acer eLock Management limits access to external storage media. Acer ePerformance Management improves system performance by optimizing disk space, memory and registry settings.
easy data encryption/decryption and also supports on-the-fly file encryption for MSN Messager and Microsoft Outlook. There are two passwords that can be used to encrypt/decrypt a file; the supervisor passowrd and the filespecific password. The supervisor passwork is a “master” password that cna decrypt any file on your system; the file-specific password will be used to encrypt files by default, or you cna choose to enter your own filespecific password when encrypting a file.
Acer eLock Management Acer eLock Management is a security utility that allows you to lock up your removable data, optical and floppy drives to ensure that data can’t be stolen while your notebook is unattended. T T T Removable data devices - includes USB disk drives, USB pen drives, USB flash drives, USB MP3 drives, USB memory card readers, IEEE 1394 disk drives and any other removable disk drives that can be mounted as a file system when plugged into the system.
Acer ePerformance Management Acer ePerformance Management is a system optimization tool that boosts the performance of your Acer notebook. It provides you with the following options to enhance overall system performance: T T T 22 Memory optimization - releases unused memory and check usage. Disk optimization - removes unneeded items and files. Speed optimization - improves the usability and performance of your Windows XP system.
Acer eRecovery Management Acer eRecovery Management is a powerful utility that does away with the need for recovery disks provided by the manufacturer. The Acer eRecovery Management utility occupies space in a hidden partition on your system’s HDD. User-created backups are stored on D:\ drive. Acer eRecovery Management provides you with: T T T Password protection. Recovery of applications and drivers. Image/data backup: T T Back up to HDD (set recovery point). T Back up to CD/DVD.
NOTE: If your computer did not come with a Recovery CD or System CD, please use Acer eRecovery Management’s “System backup to optical disk” feature to burn a backup image to CD or DVD. To ensure the best results when recovering your system using a CD or Acer eRecovery Management, detach all peripherals (except the external Acer ODD, if your computer has one), including your Acer ezDock.
Acer eNet Management Acer eNet Management helps you to quickly and easily connect to both wired and wireless networks in a variety of locations. To access this utility, either click on the “Acer eNet Management” icon on your notebook, or start the program from the Start menu. You also have the option to set Acer eNet Management to start automatically when you boot up your PC.
settings(IP and DNS settings, wireless AP details, etc.), as well as default printer settings. Security and safety concerns mean that Acer eNet Management does not store username and password information. Acer ePower Management Acer ePower Management features a straightforward user interface. To launch it, select Acer ePower Management from the Empowering Technology interface, or double-click the Acer ePower Management icon in the task tray. Acer Mode The default setting is “Maximum Performance.
You can also click “Advanced Settings” to: T T T T Set alarms. Re-load factory defaults. Select what actions will be taken when the cover is closed, and set passwords for accessing the system after Hibernation or Standby. View information about Acer ePower Management.
Acer ePresentation Management Acer ePresentation Management lets you select from two of the most common projector resolutions: XGA and SVGA.
Hardware Specifications and Configurations Processor Item Specification CPU type Intel Core Duo processor T2300/T2400/T2500/T2600 (2 MB L2 cache, 1.66/1.83/2/2.16GHz, 667 MHz FSB) Core logic Intel® 945GM/945PM+ICH7-M CPU package µ FCBGA-1466 ® TM CPU core voltage BIOS Item Specification BIOS vendor Phneoix BIOS Version V1.10 BIOS ROM type 512K Flash ROM BIOS ROM size 1MB Flash BIOS BIOS package 32-pin PLCC Supported protocols ACPI 1.0b/2.0/3.0, PCI2.
Memory Combinations Slot 1 Slot 2 Total Memory 0MB 128MB 128MB 0MB 256MB 256MB 0MB 512MB 512MB 0MB 1024MB 1024MB 128MB 128MB 256MB 128MB 256MB 384MB 128MB 512MB 640MB 128MB 1024MB 1152MB 256MB 128MB 384MB 256MB 256MB 512MB 256MB 512MB 768MB 256MB 1024MB 1280MB 512MB 128MB 640MB 512MB 256MB 768MB 512MB 512MB 1024MB 512MB 1024MB 1536MB 1024MB 0MB 1024MB 1024MB 128MB 1152MB 1024MB 256MB 1280MB 1024MB 512MB 1536MB 1024MB 1024MB 2048MB NOTE: Above
Bluetooth Interface Item Specification Data throughput 723 bps (full speed data rate) Protocol Bluetooth 2.0 Interface USB 1.1 Connector type Mini-USB Wireless Module 802.11b/g (optional device) Item Chipset Specification Built-in ICH7-M Data throughput 11~54 Mbps Protocol 802.
Combo Drive Interface Item Specification Vendor & model name DVD/CDRW HLDS GCC-4244N Performance Specification With CD Diskette With DVD Diskette Sustained: Sustained: Max 3.6Mbytes/sec Max 10.8Mbytes/sec Transfer rate (KB/sec) Buffer Memory 2MB Interface Enhanced IDE(ATAPI) compatible Applicable disc format DVD: DVD-ROM, (DVD-5, DVD-9, DVD-10, DVD-18),DVD-R (read, single border), DVD-RW, DVD-RAM (2.6GB, 4.
HD Audio Interface Item Specification Audio onboard or optional Built-in Mono or Stereo Stereo Resolution Wide range (°V80dB ~ +42dB) volume control with 1.5dB resolution of analog to analog mixer gain 16 bit stereo digital to analog converter 16 bit stereo analog to digital converter Compatibility HD Audio Mixed sound source Line-in, CD Voice channel 8/16-bit, mono/stereo Sampling rate All DACs support 44.1k/48k/96k/192kHz sample rate All ADCs support 44.
USB Port Item Specification Number of USB port 3 Location Three on the right side Serial port function control Enable/Disable by BIOS Setup PCMCIA Port Item Specification PCMCIA controller ENE CB714 Supports card type Type-II Number of slots One type-II Access location Left panel Supports ZV (Zoomed Video) port No ZV support Supports 32 bit CardBus Yes System Board Major Chips Item Controller Core logic Intel 945GM?945PM+ICH7-M VGA Built in Intel®945GM for UMA models ® NVIDIA® G
Battery Item Specification Battery Type Li-ion Pack capacity 4000 mAH forSanyo (6cell) 2.0 3920 mAH Sony (6cell) 2.0 3900 mAH Panasonic (6cell) 2.0 4800 mAH Snayo (6cell) 2.4 4800 mAH Sony (6cell) 2.4 4800 mAH Panasonic (6cell)2.4 Sanyo (9cell) 2.4 Number of battery cell 6/9 Package configuration 3 cells in series, 2 series in parallel 3 cells in series, 3 series in parallel Normal voltage 14.8V Charge voltage 16.8+-0.2v LCD 14.
LCD Inverter Item Specification Vendor & model name Darfon/V189-301GP Brightness conditions N/A Input voltage (V) 9~21 Input current (mA) 2.56 (max) Output voltage (V, rms) 780V (2000V for kick off) Output current (mA, rms) 6.5 (max) Output voltage frequency (k Hz) 65K Hz (max) AC Adaptor Item Specification Input rating 90V AC to 264V AC, 47Hz to 63Hz Maximum input AC current 1.7A Inrush current 220A@115VAC Efficiency 82% min.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Navigating the BIOS Utility There are six menu options: Info., Main, System Devices, Security, Boot, and Exit. Follow these instructions: T To choose a menu, use the cursor left/right keys (zx). T To choose a parameter, use the cursor up/down keys ( wy). T To change the value of a parameter, press por q. T A plus sign (+) indicates the item has sub-items. Press e to expand this item. T Press ^ while you are in any of the menu options to go to the Exit menu.
Information PhoenixBIOS Setup Utility Main Information Advanced Security Boot Exit Genunie Intel (R) CPU 1.66GHz CPU Type : CPU Speed : HDD Model Name : HDD Serial Number : ATAPI Model Name : None ATAPI Serial Number : None BIOS Version: VGA BIOS Ver V1.
Main The Main screen displays a summary of your computer hardware information, and also includes basic setup parameters. It allows the user to specify standard IBM PC AT system parameters. PhoenixBIOS Setup Utility Information Advanced Main Security Boot Exit Item Specific Help System Time: [22:03:28] System Date: [12/21/2005] System Memory: 640 KB , , or selects field.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Format/Option System Time Sets the system time. The hours are displayed with 24-hour format. Format: HH:MM:SS (hour:minute:second) System Time System Date Sets the system date. Format MM/DD/YYYY (month/day/ year) System Date System Memory This field reports the memory size of the system.
Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system.
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information Main PhoenixBIOS Setup Utility Security Advanced Boot Exit Item Specific Help Supervisor Password Is : User Password Is : HDD Password Is: Clear Clear Clear Set Supervisor Password Set User Password Set Hdd Password [Enter] [Enter] [Enter] Password on Boot [Disabled] Supervisor Password controls accesses of the whole setup utility.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Option User Password is Shows the setting of the user password. Clear or Set Supervisor Password is Shows the setting of the Supervisor password Clear or Set Set User Password Press Enter to set the user password. When user password is set, this password protects the BIOS Setup Utility from unauthorized access.
1. Use the w and y keys to highlight the Set Supervisor Password parameter and press the e key. The Set Password box appears: 2. Type the current password in the Enter Current Password field and press e. 3. Press e twice without typing anything in the Enter New Password and Confirm New Password fields. The computer then sets the Supervisor Password parameter to “Clear”. 4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility. Changing a Password 1.
If the new password and confirm new password strings do not match, the screen will display the following message.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Advanced Security Exit Boot Item Specific Help Exit Saving Changes Exit System Setup and save your changes to CMOS.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: T New versions of system programs T New features or options T Restore a BIOS when it becomes corrupted. Use the Phlash utility to update the system BIOS flash ROM. NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you use the Phlash utility. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
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Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 52 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module B*4 LCD Bezel G*1 for 15" G*2 for 15.4" LCD Inverter B*2 LCD Assembly LCD Panel G*2 for 15.4" Wireless Antenna Set F*8 (4 on left; 4 on right) LCD Bracket Sets LCD Cable LCD Screw List Item A 54 Description Part Number SCREW M2.5*3(NL) 86.TAVV5.001 B SCREW M2.5*6(NL) 86.TAVV5.002 C SCREW M2.5*10(NL) 86.TAVV5.003 D SCREW M2.5*15(NL) 86.TAVV5.004 E SCREW M2*2.2 86.TAVV5.005 F SCREW M2*3(NL) 86.TAVV5.006 G SCREW M2*4 86.TAVV5.007 H SCREW M3*4(NL) 86.TAVV5.
Removing the Battery Pack 1. Slide the battery latch then remove the battery.
Removing the HDD Module/Memory/System Fan/Thermal Module/ CPU/ODD Module and LCD Module Removing the HDD Module 1. Remove the two screws fastening the HDD door. 2. Detach the HDD door from the notebook. 3. Pull the HDD module outwards to disconnect the HDD module from the main board. 4. Take out the HDD module carefully. Removing the Memory/System Fan/Thermal Module/CPU 56 1. Remove the six screws fastening the thermal door. (M2.5*15(NL) for red circle; M2*3(NL) for yellow circle) 2.
6. Remove the two screws fastening the system fan. 7. Take out the system fan from the main unit. 8. Remove the four screws fastening the thermal module. 9. Then detach the thermal module carefully. 10. Use a flat-headed screwdriver to release the CPU lock (Turn anti-clockwise). 11. Detach the CPU from the CPU socket carefully. 12. Tear off the tape fastening the antenna set. 13. Then remove the antenna protection cover.
14. Remove the screw holding the mini cover. 15. Detach the mini cover from the main unit. Removing the ODD Module 1. First, remove the screw fastening the ODD module as shown. 2. Push the ODD module outwards then remove it. Removing the LCD Module 58 1. Open the LCD module as shown (See the left and the middle picture). 2. Detach the middle cover from the main unit carefully. 3. Remove the screw fastening the keyboard. 4. Then turn over the keyboard as shown.
5. Disconnect the keyboard cable from the main board. 6. Turn over the notebook, remove two screws fastening the LCD module on the bottom. 7. Then turn the notebook to the front side. Take out the antenna then disconnect the LCD cable (See the middle and the right images). 8. Remove four screws fastening the LCD module (M2.5*10(NL) for yellow circles; M2.5*15(NL) for red circles). 9. Then detach the entire LCD module from the main unit carefully.
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Remove two screws fastening the upper case assembly to the lower case assembly. 2. Disconnect the LED board cable from the main board. 3. Disconnect the touchpad cable from the main board. 4. Remove eight screws fastening the upper case assembly and the lower case assembly on the bottom as shown. 5. Detach the upper case assembly carefully. Disassembling the Upper Case Assembly 6.
12. Disconnect the touchpad FFC. 13. Then remove the touchpad FFC from the touchpad. 14. Detach the touchpad from the upper case. Disassembling the Lower Case Assembly 1. Detach the switch board from the main board. 2. Remove the screw fastening the modem board. 3. Disconnect the modem board from the main board then detach the modem board. 4. Detach the modem cable from the lower case. 5. Disconnect the speaker cable from the main board. 6.
7. Remove the screw fastening the main board to the lower case. 8. Pull the lower case outwards as the image shows and detach the main board from the lower case carefully. 9. Take out the microphone from the lower case. 10. Remove the two screws fastening the speaker set. 11. Take out the speaker from the lower case.
Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the screw fastening the LCD inverter. 5. Take out the LCD inverter from the LCD cover, then disconnect the LCD cable from the inverter. 6. Disconnect the LCD power cable on the other side. 7. Remove the two screws fastening the LCD assembly. 8. Take out the LCD assembly from the LCD panel. 9.
12. Remove the four screws holding the LCD left bracket. 13. Remove the LCD left bracket.
Disassembling the External Modules Disassembling the HDD Module 1. Remove two screws hodling the HDD bracket on one side. 2. Remove another two screws fastening the HDD bracket on the other side. 3. Detach the HDD from the HDD bracket. Disassembling the ODD Module 1. Remove the three screws holding the optical bracket. 2. Remove the optical bracket from the optical disk drive.
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Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window.
Check the Power Adapter Unplug the power adapter cable from the computer and measure the output voltage at the plug of the power adapter cable. See the following figure Pin 1: +19 to +20.5V Pin 2: 0V, Ground 1. If the voltage is not correct, replace the power adapter. 2. If the voltage is within the range, do the following: T Replace the System board. T If the problem is not corrected, see “Undetermined Problems” on page 86. T If the voltage is not correct, go to the next step.
Check the Battery Pack To check the battery pack, do the following: From Software: 1. Check out the Power Management in control Panel 2. In Power Meter, confirm that if the parameters shown in the screen for Current Power Source and Total Battery Power Remaining are correct. 3. Repeat the steps 1 and 2, for both battery and adapter. 4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2.
Power-On Self-Test (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 71.. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 71..
Phoenix BIOS Beep Codes Code Beeps 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 12h Restore CPU control wo
Code 46h Beeps 2-1-2-3 48h POST Routine Description Check ROM copyright notice Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h 58h Set key click if enabled 2-2-3-1 Test for unexpected interrupts 59h Initialize POST display service 5Ah Display pro
Code Beeps 8Ch Initialize floppy controller 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h 98h Fixup Multi Processor table 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code Beeps D2h POST Routine Description Unknown interrupt Code Beeps E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
Power-Related Symptoms Symptom / Error Battery can’t be charged Action in Sequence See “Check the Battery Pack” on page 73. Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size.
Power Management-Related Symptoms Symptom / Error Battery fuel gauge in Windows doesn’t go higher than 90%. Action in Sequence Remove battery pack and let it cool for 2 hours. Refresh battery (continue use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 71.): 86 1.
Chapter 5 Jumper and Connector Locations Board Layout Top View 1 JP1 LCD Connector 10 SW7 Touchpad Down Button 2 SW1 Lid Switch 11 SW2 Touchpad Up Button 3 JP3 MDC Connector 12 SW5 Touchpad Left Button 4 JP2 Power Button Connector 13 SW3 Touchapd Left Button 5 JP6 Media Board Connector 14 JP13 Internal Microphone Connector 6 JP7 Touchpad Board Connector 15 JP12 Internal Speaker Connector 7 JP43 SIM Card Connector 16 JP9 PCMCIA Socket 8 SW4 Touchpad Right Button
Bottom View NOTE: This is engineering sample. The image above may not be exactly the same as the real main board you get.
Jumper Board Layout Switch Board Top View Label SW1 Description Arcade/TV tunver switch SW2 Volume Up switch SW3 Volume Down switch SW4 Play/Pause switch SW5 Stop switch SW6 Forward/Next switch SW7 Backward/Previous switch Media Board Top View Label Description SW1 Power Button SW2 E-mail Button SW3 Internet Button SW4 User Button SW5 E-Power Button Chapter 5 89
Media Board Bottom View Label Description JP3 USB Connector JP2 USB Connector JP6 RF INe Connector JP5 RF Cable Connector JP4 AV IN Connector JP7 Board to Main Board Connector LS-2923P Power Board Top View Label JP1 90 Description SIM Card Connector Chapter 5
Jumper Setting Label J3 Description Clear CMOS Jumper Note: J3 locates at bottom side of the main board as the red circle highlighted.
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Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) list in global configurations of Travelmate 4200. Please refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Exploded Diagram The exploded diagram is not available as the service guide released. We will update this chapter as soon as we get the data from our vendor.
Parts CATEGORY PARTNAME DESCRIPTION Acer PN ADAPTER ADAPTER 90W 3PIN DELTA ADP90SB BBAC ADAPTER 90W 3PIN DELTA ADP90SB BBAC AP.09001.003 ADAPTER 90W 3PIN LITEON PA1900-04LR ADAPTER 90W 3PIN LITEON PA1900-04LR AP.09003.006 ADAPTER 90W 3PIN LISHIN SLS0202C19A20LF ADAPTER 90W 3PIN LISHIN SLS0202C19A20LF AP.09006.004 BATTERY LI-ION 6 CELLS 4000MAH SANYO BATTERY LI-ION 6 CELLS 4000MAH SANYO BT.00603.017 BATTERY LI-ION 6 CELLS 4000MAH PANASONIC BATTERY LI-ION 6 CELLS 4000MAH PANASONIC BT.00605.
CATEGORY N/A PARTNAME DESCRIPTION Acer PN RJ-11 CABLE RJ-11 CABLE 50.TAVV5.002 BLUETOOTH CABLE BLUETOOTH CABLE 50.TAVV5.003 LCD WIRESET - 15 IN. LCD WIRESET - 15 IN. 50.TAVV5.004 LCD WIRESET - 15.4 LCD WIRESET - 15.4 50.TAVV5.005 POWER CORD US 3 PIN POWER CORD US 3 PIN 27.TAVV5.001 POWER CORD EU 3 PIN POWER CORD EU 3 PIN 27.TAVV5.002 POWER CORD AUS 3 PIN POWER CORD AUS 3 PIN 27.TAVV5.003 POWER CORD UK 3 PIN POWER CORD UK 3 PIN 27.TAVV5.
CATEGORY PARTNAME DESCRIPTION Acer PN OPTICAL BRACKET OPTICAL BRACKET 33.TAVV5.002 HDD DOOR TM HDD DOOR TM 42.TAVV5.004 HDD BRACKET HDD BRACKET 33.TAVV5.003 DVD/CDRW COMBO BEZEL DVD/CDRW COMBO BEZEL 42.TAVV5.005 DVD DUAL BEZEL DVD DUAL BEZEL 42.TAVV5.006 DVD SUPER MULTI BEZEL HLDS DVD SUPER MULTI BEZEL HLDS 42.TAVV5.010 ASSY LCD MODULE 15 IN. XGA AUO (B150XG02. V4) TM FOR WIRELESS ASSY LCD MODULE 15 IN. XGA AUO (B150XG02. V4) TM FOR WIRELESS N/A ASSY LCD MODULE 15.
CATEGORY PARTNAME DESCRIPTION Acer PN COMMUNICATION MODULE WIRELESS ANTENNA 15 IN. WIRELESS ANTENNA 15 IN. 50.TAVV5.011 WIRELESS ANTENNA 15.4 IN. WIRELESS ANTENNA 15.4 IN. 50.TAVV5.012 LCD RUBBER LCD RUBBER 47.TAVV5.001 LATCH RUBBER LATCH RUBBER 47.TAVV5.006 LCD SCREW PAD LCD SCREW PAD 47.TAVV5.002 CPU INTEL YONAH FSB-667 DUAL CORE 2.16G 2M CPU INTEL YONAH FSB-667 DUAL CORE 2.16G 2M KC.26001.DTP CPU INTEL YONAH FSB-667 DUAL CORE 2.0G 2M CPU INTEL YONAH FSB-667 DUAL CORE 2.0G 2M KC.
CATEGORY PARTNAME DESCRIPTION Acer PN KEYBOARD DARFON CHINESE TM KEYBOARD DARFON CHINESE TM KB.TNT07.001 KEYBOARD DARFON THAILAND TM KEYBOARD DARFON THAILAND TM KB.TNT07.003 KEYBOARD DARFON HEBREW TM KEYBOARD DARFON HEBREW TM KB.TNT07.023 KEYBOARD DARFON KOREA TM KEYBOARD DARFON KOREA TM TBA KEYBOARD DARFON ARABIAN TM KEYBOARD DARFON ARABIAN TM KB.TNT07.018 KEYBOARD DARFON US INTERNATIONAL TM KEYBOARD DARFON US INTERNATIONAL TM KB.TNT07.
CATEGORY PARTNAME DESCRIPTION Acer PN MEMORY 512MB DDR II 533 NANYA NT512T64UHA1FN-37B MEMORY 512MB DDR II 533 NANYA NT512T64UHA1FN-37B KN.51203.023 MEMORY 512MB DDR II 533 INFINEON HYS64T64020HDL-3.7-A MEMORY 512MB DDR II 533 INFINEON HYS64T64020HDL-3.7-A KN.51202.021 MEMORY 512MB DDR II 533 MICRON MT8HTF6464HDY-53EB3 MEMORY 512MB DDR II 533 MICRON MT8HTF6464HDY-53EB3 KN.51204.019 MEMORY 512MB DDR II 533 SAMSUNG M470T6554CZ3-CD500 MEMORY 512MB DDR II 533 SAMSUNG M470T6554CZ3-CD500 KN.5120B.
CATEGORY N/A Chapter 6 PARTNAME DESCRIPTION Acer PN SCREW M2.5*3(NL) SCREW M2.5*3(NL) 86.TAVV5.001 SCREW M2.5*6(NL) SCREW M2.5*6(NL) 86.TAVV5.002 SCREW M2.5*10(NL) SCREW M2.5*10(NL) 86.TAVV5.003 SCREW M2.5*15(NL) SCREW M2.5*15(NL) 86.TAVV5.004 SCREW M2*2.2 SCREW M2*2.2 86.TAVV5.005 SCREW M2*3(NL) SCREW M2*3(NL) 86.TAVV5.006 SCREW M2*4 SCREW M2*4 86.TAVV5.007 SCREW M3*4(NL) SCREW M3*4(NL) 86.TAVV5.008 SCREW D-SUB 4#X40* 1/5-NI (NL) SCREW D-SUB 4#X40* 1/5-NI (NL) 86.TAVV5.
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