43 Follow these steps to install memory: 1 Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack. Then turn the computer over to access its base. 2 Remove the screws from the memory cover (a); then lift up and remove the memory cover (b). 3 Insert the memory module diagonally into the slot (1), then gently press it down (2) until it clicks into place. 4 Replace the memory cover and secure it with the screw.
English 44 2 Customizing my computer Using system utilities Notebook Manager The computer has a built-in system setup program called Notebook Manager. The Windows-based Notebook Manager allows you to set passwords, the startup sequence of the drives, and power management settings. It also shows current hardware configurations. To start the Notebook Manager, press Fn-F2 or follow these steps: 1 Click on Start, All Programs, then Notebook Manager.
45 Launch Manager allows you to set the two launch keys located above the keyboard. See “Launch Keys” on page 21 for the location of the launch key. You can access the Launch Manager by clicking on Start, All Programs, and then Launch Manager to start the application. BIOS Utility The BIOS Utility is a hardware configuration program built into your computer’s BIOS (basic input/output system). Your computer is already properly configured and optimized, and you do not need to run this utility.
English 46 2 Customizing my computer Disk to Disk Recovery Disk to Disk Recovery allows you to restore the hard drive with the original software content that was installed when you purchased your notebook. Follow the steps below to access Disk to Disk Recovery. It is important to back up all data files before you use this option because your drive will be reformatted and all data will be erased.
3 Troubleshooting my computer
This chapter instructs you on how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer by yourself. Contact your dealer or an authorized service center for assistance. Key link: www.acersupport.
49 The following is a list of possible situations that may arise during the use of your computer. Easy answers and solutions are provided for each one. I pressed the power button and opened the display, but the computer does not start or boot-up. Look at the Power indicator: • • If it is not lit, no power is being applied to the computer. Check the following: • If you are running on battery power, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack.
English 50 3 Troubleshooting my computer to fill the computer display. Right-click on your Windows desktop and select Properties to bring up the Display Properties dialog box. Then click on the Settings tab to make sure that the resolution is set to the appropriate resolution. Resolutions lower than the specified resolution are not full-screen on the computer or on an external monitor. No audio is heard from the computer. Check the following: • The volume may be muted.
51 During the POST, press F2 to access the BIOS Utility and verify that the infrared port is enabled. • Make sure both devices are IrDA-compliant. The printer does not work. Check the following: • Make sure that the printer is connected to a power outlet and that it is turned on. • Make sure that the printer cable is connected securely to the computer’s parallel port and the corresponding port on the printer.
English 52 3 Troubleshooting my computer Troubleshooting tips This notebook computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems. If the system reports an error message or an error symptom occurs, see “Error messages” on page 53. If the problem cannot be resolved, contact your dealer. See “Requesting service” on page 54.
53 If you receive an error message, note the message and take the corrective action. The following table lists the error messages in alphabetical order together with the recommended course of action. Error Messages Corrective Action CMOS Battery Bad Contact your dealer or an authorized service center. CMOS Checksum Error Contact your dealer or an authorized service center. Disk Boot Failure Insert a system (bootable) diskette into the floppy drive (A:), then press Enter to reboot.
English 54 3 Troubleshooting my computer Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand. An ITW passport comes with your computer. This passport contains all you need to know about the ITW program. A list of available, authorized service centers is in this handy booklet.
55 Name:________________________________________ Address:______________________________________ ______________________________________________ Telephone number:____________________________ Machine and model type:_______________________ Serial number:_________________________________ Date of purchase:______________________________ English You are required to provide the following information:
English 56 3 Troubleshooting my computer
Appendix A Specifications
This appendix lists the general specifications of your computer.
59 • Intel® Pentium® M Processor with 1024 KB L2 cache Memory • Main memory expandable up to 2 GB • Two DDR DIMM slots • Support 128 MB, 256 MB, 512 MB & 1GB DDR SDRAM modules • 512 KB Flash ROM BIOS Data storage • One high-capacity, Enhanced-IDE hard disk • One 5.
English 60 Appendix A Specifications I/O ports • One type II CardBus PC Card slot • One RJ-45 jack (Ethernet 10/100) • One RJ-11 phone jack (V.92) • One DC-in jack for AC adapter • One VGA port for external monitor • One speaker/headphone-out jack (3.5mm mini jack) • One microphone-in jack • One IEEE 1394 port • Two USB 2.0 ports • One FIR port (IrDA) Weight and dimensions • 1.70 kg (3.7 lbs) with 6-cell battery 1.55 kg (3.
61 • ACPI support • DMI 2.0-compliant • Microsoft Windows operating system Power • • • 6-cell battery • 48.84 Wh Li-ion battery pack • 2.5-hour rapid charge/3.0-hour charge-in-use 4-cell battery • 26.64 Wh Li-ion battery pack • 1.5-hour rapid charge/2.
English 62 Appendix A Specifications
Appendix B Notices
This appendix lists the general notices of your computer.
65 This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
English 66 Appendix B Notices Notice: Canadian users This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations. Remarque à l’intention des utilisateurs canadiens Cet appareil numérique de la classe B respected toutes les exigences du Règlement sur le matériel brouilleur du Canada. Modem notices FCC This equipment complies with Part 68 of the FCC rules.
67 Read these instructions carefully. Save these instructions for future reference. 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near water. 4 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
English 68 Appendix B Notices controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance, indicating a need for service. 12 Replace the battery with the same type as the product's battery we recommend. Use of another battery may present a risk of fire or explosion.
69 The TravelMate 370 series uses the lithium battery, models BTP50T3, BTP-73E1 only. CAUTION Danger of explosion if battery is incorrectly replaced. Replace only with the same or equivalent type recommended by the manufacturer. Dispose of used batteries according to local regulations. Recycle if at all possible. ADVARSEL! Lithiumbatteri - Eksplosionsfare ved fejlagtig håndtering. Udskiftning må kun ske med batteri af samme fabrikat og type. Léver det brugte batteri tilbage til leverandøren.
English 70 Appendix B Notices LCD pixel statement The LCD unit is produced with high-precision manufacturing techniques. Nevertheless, some pixels may occasionally misfire or appear as black or colored dots. This has no effect on the recorded image and does not constitute a malfunction. Macrovision copyright protection notice This product incorporates copyright protection technology that is protected by method claims of certain U.S.
71 • This device complies with RSS 210 of Industry Canada. Europe - EU Declaration of Conformity This device complies with the standards listed below, following the provisions of the EMC Directive 89/336/EEC: • ETSI EN 301 489-1/17 • ETSI EN 300 328-2 • EN 300 328 V1.4.1. USA - Federal Communications Commission (FCC) This device complies with Part 15 of FCC Rules.
English 72 Appendix B Notices limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
73 Index connections network D A AC adapter caring for v AcerMedia drive 24 audio 26 adjusting the volume troubleshooting 50 38 26 B battery pack caring for v BIOS utility 45, 46 brightness hotkeys 18 C caps lock 14 on indicator 13 care AC adapter v battery pack v computer iv CD-ROM ejecting 24 ejecting manually 50 troubleshooting 50 cleaning computer vi computer bringing to meetings 29 caring for iv cleaning vi disconnecting 28 features 3, 10 indicators 12 keyboards 14 moving around 28 performance
74 Index error 53 modem 37 N network 38 Notebook Manager 44 hotkey 17 notice DVD copyright protection num lock 14 on indicator 13 numeric keypad num lock 15 70 O online services 54 options memory upgrade 42 P password 33 types 33 PC Card 40 ejecting 41 inserting 41 ports 37 POST (power-on self-test) 45 printer troubleshooting 51 problems 49 CD-ROM 50 display 49 keyboard 50 printer 51 startup 49 troubleshooting 48 modem notices 66 scroll lock 14 on indicator 13 security keylock 33 passwords 33 servic