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- © 2016. All Rights Reserved. Switch One 10 Covers: SW1-011 This revision: June 2016 Regulatory model number: N16P6 Sign up for an Acer ID and enjoy great benefits Open the Acer Portal app to sign up for an Acer ID or sign in if you already have an Acer ID. There are three great reasons for you to get an Acer ID: • Create your own connected world. • Get the latest updates, offers, and product information. • Register your device for quick, personalized customer support.
Table of contents - 3 TABLE OF CONTENTS First things first 5 Your guides ............................................. 5 Basic care and tips for using your computer.................................................. 6 Turning your computer off........................... 6 Taking care of your computer ..................... 6 Taking care of your AC adapter .................. 7 Cleaning and servicing................................ 7 Your Acer notebook tour 8 Front view .....................................
Getting started...
First things first - 5 FIRST THINGS FIRST We would like to thank you for making this Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: First off, the Setup Guide (or Setup Poster) helps you get started with setting up your computer. The Quick Guide introduces you to the basic features and functions of your new computer.
- First things first • Use the Windows shutdown command: Press the Windows key or select the Windows Start button, select Power > Shut down. • Right-click the Windows Start button > Shut down or sign out > Shut down. If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it to Sleep by doing any of the following: • Press the power button. • Press the sleep hotkey. • Press the Windows key or select the Windows Start button, select Power > Sleep.
First things first - 7 Taking care of your AC adapter Here are some ways to take care of your AC adapter: • Do not connect the adapter to any other device. • Do not step on the power cord or place heavy objects on top of it. Route the power cord and any cables away from where people walk. • When unplugging the power cord, do not pull on the cord itself but pull on the plug.
- Your Acer notebook tour YOUR ACER NOTEBOOK TOUR After setting up your computer as illustrated in the Setup Guide, let us show you around your new Acer computer. Front view 1 2 # Icon Item 1 Webcam 2 Home button Description Web camera for video communication. Press to go directly to the Windows Home screen.
Your Acer notebook tour - 9 Rear view 1 2 # Icon Item 1 Webcam 2 Speakers Description Web camera for video communication. Deliver stereo audio output. Top view 12 3 # 1 Icon 4 Item Power button Description Turns the computer on and off; press again to place the computer in Sleep mode. Press and hold to turn the computer off.
- Your Acer notebook tour # Icon 2 3 +/- 4 Item Description Indicates the computer’s battery status. Charging: The light shows amber Battery indicator when the battery is charging. Fully charged: The light shows blue when in AC mode. Volume control Adjusts the system volume. key Internal microphone for sound Microphone recording. Bottom view 1 2 # 1 2 Icon Item Keyboard connector Keyboard hook slots Description Connects to the keyboard. Fastens to the keyboard.
Your Acer notebook tour - 11 Left/right view 1 2 3 4 5 # 1 2 3 Icon Item MicroSD card slot HDMI micro connector Description DC-in jack Connects to an AC adapter. 4 Micro USB connector 5 Audio jack Insert a microSD card into this slot. Supports high-definition digital video connections. Connects to USB devices. A micro USB to USB adapter is needed to connect to USB devices. When using a USB port, it is recommended to plug in the power adapter. Connects to audio devices.
- Your Acer notebook tour Keyboard front view 1 2 3 # 1 Icon 2 3 Item Description Keyboard hooks Fastens to the computer. For entering data into your computer. Keyboard See "Using the keyboard" on page 15. Touch-sensitive pointing device. The touchpad and selection buttons form a single surface. Press down firmly on the touchpad Touchpad surface to perform a left click. Press down firmly on the lower right corner to perform a right click.
Attaching and detaching the keyboard - 13 ATTACHING A N D D E T A C H I N G TH E KEYBOARD The Acer Smart Hinge makes attaching and detaching the keyboard fast and easy. Attach the computer with the keyboard by aligning the keyboard hooks and the keyboard hook slots to function as a loptop. Ensure the computer clicks into place.
- Attaching and detaching the keyboard Detach the computer from the keyboard by lifting one corner to release it from the keyboard to function as a tablet . You can also attach the computer to the keyboard facing outwards as a display. Ensure the computer clicks into place.
Using the keyboard - 15 USING THE KEYBOARD The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function and special keys. Lock keys and embedded numeric keypad The keyboard has three lock keys which you can toggle on and off. Lock key Description When Caps Lock is on, all alphabetic characters Caps Lock typed are in uppercase. When Num Lock is on, the embedded keypad is in numeric mode.
- Using the keyboard Hotkeys The computer employs hotkeys or key combinations to access most of the computer's controls like screen brightness and volume output. To activate hotkeys, press and hold the key before pressing the other key in the hotkey combination. Hotkey + + + + + + + + + < > + < > Icon Function Description Turns on / off the computer's Airplane mode network devices.
Using the keyboard - 17 Windows keys The keyboard has two keys that perform Windows-specific functions. Key Description Pressed alone it returns to the Start screen or to Windows key return to the last open app. It can also be used with other keys for special functions, please check Windows Help. This key has the same effect as clicking the right Application mouse button; it opens the application's context key menu.
- Using the Precision Touchpad USING THE PRECISION TOUCHPAD The touchpad controls the arrow (or 'cursor') on the screen. As you slide your finger across the touchpad, the cursor will follow this movement. The Precision Touchpad (PTP) is designed to provide a more uniform, smooth, and accurate touchpad experience. Many applications support precision touchpad gestures that use one or more fingers, however, some gestures may not be supported by the specific application or program you are using.
Using the Precision Touchpad - 19 Two-finger pinch Zoom in and out of photos, maps and documents with a simple finger-and-thumb gesture. Three-finger press Lightly tap the touchpad with three fingers to open Cortana (if your computer supports Cortana) or open the Action Center (if your computer does not support Cortana). Three-finger swipe Swipe across the touchpad with three fingers. - Swipe up to open Task View.
- Using the Precision Touchpad 2. Select All settings. 3. Select Devices > Mouse & touchpad. 4. Now you can adjust the settings to suit your personal needs.
Using the Precision Touchpad - 21 the cursor from moving if you accidentally tap the touchpad with your palm while working. Scroll down to see more settings.
- Recovery RECOVERY If you are having trouble with your computer, and the frequently asked questions (see Got a question? on page 51) do not help, you can recover your computer. This section describes the recovery tools available on your computer. Acer provides Acer Care Center, which allows you to reset your PC, refresh your PC, or create a factory default backup. Note Acer Care Center is only available with a pre-installed Windows operating system.
Recovery - 23 2. Select the Backup tab and click Get Started for Create Factory Default Backup to open the Recovery Drive window. 3. Make sure Backup system files to the recovery drive is selected and click Next. 4. Plug in the USB drive and wait for the PC to detect the USB drive then click Next.
- Recovery • Since the recovery backup requires at least 8 GB of storage after formatting, it is recommended to use a USB drive with a capacity of 16 GB or larger. 5. Everything on the drive will be deleted. Click Create to continue. 6. You will be shown the backup progress on the screen. 7. Follow the process until it completes. 8. After creating the recovery backup, you can choose to delete the recovery information on your computer.
Recovery - 25 Backing up your wireless and LAN drivers Back up your wireless and LAN drivers. You can use these backups to install the wireless and LAN drivers if you install another operating system. 1. From Start, select All apps then Acer. Select Acer Recovery Management in the list of Acer apps. 2. Select the Backup tab and click Get started for Backup wireless and LAN drivers. Choose a folder to save your drivers and select OK.
- Recovery 3. Select Keep my files to refresh your PC and reinstall your operating system without removing your personal files. Click Next to continue. Important If you have apps installed on your PC, they will be removed. 4. Resetting the PC will reinstall Windows, change settings back to their factory defaults and remove all preinstalled apps and programs without removing your personal files. Click Reset to continue. 5. You will be shown the reset progress on the screen.
Recovery - 27 2. Select the Restore tab and click Get Started to Choose an option. 3. Select Remove everything to reset your PC back to its factory default. This process will reinstall your operating system and remove all of your personal files, apps, and settings. 4. Select Just remove my files if you are keeping your computer. This will be quicker, but less secure. Files may still be recovered with a file recovery program.
- Recovery your computer. This process will take longer, but will be more secure. Warning Selecting "Remove files and clean the drive" will remove all of your personal files and accounts, along with pre-existing drivers that may affect your Windows installation. 5. Click Reset to continue. 6. You will be shown the reset progress on the screen. The screen will turn off during the reset process. 7. The screen will turn back on when it is installing Windows.
Using a Bluetooth connection - 29 USING A BLUETOOTH CONNECTION Bluetooth is a technology enabling you to transfer data wirelessly over short distances between many different types of devices. Bluetoothenabled devices include computers, cell phones, tablets, wireless headsets, and keyboards. To use Bluetooth, you must ensure the following: 1. Bluetooth is enabled on both devices. 2. Your devices are "paired" (or connected).
- Using a Bluetooth connection 3. Select the device you wish to pair from the list of discovered devices, and select Pair. 4. A code displays on your computer, which should match the code displayed on your device. Select Yes. Then, accept the pairing from your device. Note Some devices using older versions of the Bluetooth technology require both devices to enter a PIN.
Connecting to the Internet - 31 CONNECTING T O TH E INTERNET This chapter includes general information on types of connections, and getting connected to the internet. Some of this information may not apply to your computer. For detailed information, please refer to Network connections on page 64. Your computer’s built-in network features make it easy for you to connect your computer to the internet using a cable or a wireless connection.
- Connecting to the Internet management options to turn your wireless network on/off or control what is shared over the network. To connect to a wireless network, please follow the steps below. 1. Ensure you have a wireless router/access point and current internet connection through the ISP of your choice. Make a note of the wireless network’s name and password (if necessary). If you are trying to connect to a public network (such as at a coffeeshop), make sure you have the wireless network’s name.
Connecting to the Internet - 33 4. Select Network & internet. 5. You will see a list of available wireless networks. Select the one you wish to use.
- Connecting to the Internet 6. Once you select a wireless network, select Connect. 7. If required, enter the network’s password.
Moving and traveling...
- Power management POWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
Power management - 37 5. Select Change settings that are currently unavailable. 6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
- Battery pack BATTERY PACK The computer uses an embedded Lithium battery that gives you long use between charges. Battery characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off significantly reduces charge time. The battery will come in handy when you travel or during a power failure.
Battery pack - 39 Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time. Warning Do not expose battery packs to temperatures below 0° C (32° F) or above 45° C (113° F). Extreme temperatures may adversely affect the battery pack. The battery conditioning process ensures your battery accepts the maximum possible charge.
- Battery pack Checking the battery level The power meter indicates the current battery level. Rest the cursor over the battery/power icon on the taskbar to see the battery's present charge level. Battery-low warning When using battery power pay attention to the power meter. Important Connect the AC adapter as soon as possible after the battery-low warning appears. Data may be lost if the battery is allowed to become fully depleted and the computer shuts down.
Traveling with your computer - 41 TRAVELING WITH YOUR COMPUTER This section gives you tips and hints to consider when moving around or traveling with your computer. Disconnecting from the desktop Follow these steps to disconnect your computer from external accessories: 1. Save any open files. 2. Remove discs from optical drive. 3. Shut down the computer or put it into Sleep or Hibernate mode. 4. Close the display cover. 5. Disconnect the cord from the AC adapter. 6.
- Traveling with your computer When you are ready to use the computer again, open the display and, if necessary, press and release the power button. Note The computer may enter Hibernation or Deep Sleep mode after being in Sleep mode for a period of time. What to bring to meetings If your meeting is relatively short, you probably do not need to bring anything with you other than your computer.
Traveling with your computer - 43 • AC adapter and power cord. • The printed Setup Guide. Special considerations Follow these guidelines to protect your computer while traveling to and from work: • Minimize the effects of temperature changes by keeping the computer with you. • If you need to stop for an extended period of time and cannot carry the computer with you, leave the computer in the trunk of the car to avoid exposing the computer to excessive heat.
- Traveling with your computer Preparing the computer Prepare the computer as if you were taking it home. Make sure that the battery in the computer is charged. Airport security may require you to turn on your computer when carrying it into the gate area.
Traveling with your computer - 45 • Additional printer driver files if you plan to use another printer. • Proof of purchase, in case you need to show it to customs officials. • International Travelers Warranty passport. Special considerations Follow the same special considerations as when traveling with the computer.
Ports and connectors...
HDMI Micro - 47 HDMI MICRO HDMI (High-Definition Multimedia Interface) is a high-quality, digital audio/video interface. HDMI allows you to connect any compatible digital audio/video source, such as your computer, a set-top box, DVD player, and audio/video receiver to any compatible digital audio and/or video monitor, such as a digital television (DTV) with a single cable. The single cable keeps everything neat and tidy while ensuring easy connection and the best audio and visual quality.
- Micro USB M I C R O U SB The USB (Universal Serial Bus) port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. The Micro USB port provides a compact port that is compatible with USB 2.0 devices. Note A Micro USB-to-USB adapter is needed to connect to USB devices that use a full-sized connector. The adapter is only included with some models. If your computer is not supplied with one, you will need to purchase one separately.
Universal Serial Bus (USB) - 49 UNIVERSAL SERIAL BUS (USB) The USB port is a high-speed port which allows you to connect USB peripherals, such as a mouse, an external keyboard, additional storage (external hard disks), or any other compatible device. Note Two USB standards are currently available on Acer computers: USB 2.0 (High-speed USB) and USB 3.0 (SuperSpeed USB). USB 2.0 ports on Acer computers have a black tongue in the port, while USB 3.0 ports have a blue tongue. For best performance, USB 3.
- Memory card reader MEMORY CARD READER Memory cards are used in a wide selection of digital cameras, tablets, MP3 players and mobile phones. Inserting a memory card 1. Align the card so that the connector points towards the port, with the connectors facing down. 2. Carefully slide the card into the port. If you find you need to use any force to insert the card, try reorientating the card slightly. 3. Push the card until it clicks into place.
Got a question? In this section you will find: • • • • • Frequently asked questions Tips for using Windows 10 Troubleshooting information How to protect yourself while online Where to find Acer service center contact information
- Frequently asked questions F R E Q U E N TL Y ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up. Check if power is being supplied to the computer (if your computer has a power indicator, it will be off); if there is no power, check the following: • If you are using on the battery, it may be low and unable to power the computer.
Frequently asked questions - 53 icon in the taskbar. If it is crossed-out, click the icon and deselect the Mute all option. • The volume level may be too low. Check the volume from the volume control (speaker) icon in the taskbar. You can also use the volume control hotkeys to adjust the volume. • If headphones, earphones or external speakers are connected to the headphone jack on the computer, the internal speakers automatically turn off. The keyboard does not respond.
- Frequently asked questions Note To access the BIOS utility, press when you see the Acer logo during boot up. For more information, see Restoring your computer on page 25. Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. An ITW passport came with your computer and contains all you need to know about the ITW program.
F r e qu e nt ly a sk Frequently asked questions - 55 Tips and hints for using Windows 10 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. How do I get to Start? Tap the Start button on the lower left-hand corner of the screen. Where’s the Start button? The Start button will appear in the desktop taskbar. Tapping it will open Start where you can launch apps.
- Frequently asked questions To change the background, tap the Windows Start button and tap Settings > Personalization. From here you can: • Select a background image for the lock screen • Turn the Slide show on or off • Select lock screen apps. How do I set up the lock screen slideshow? 1. Tap the Windows Start button and select Settings > Personalization. 2. Under Background, select Slideshow. 3. Tap Add a folder and open the folder you wish to use (your Pictures folder will open by default).
Frequently asked questions - 57 How do I set the alarm? Your computer can act as an alarm clock. Type ’Alarms’ to search for the Alarms & Clock app. 1. Select an alarm from the list, or select the + in the lower-right corner to create a new alarm. 2. Enter the Alarm name. 3. Set the time by choosing the hour and minute. 4. Select AM or PM. 5. Choose which days the alarm should go off. 6. Select the sound notification. 7. Select the snooze time. 8.
- Frequently asked questions How do I make an app appear on Start? If you're in All apps and you want to make an app appear on Start, tap and hold the app until you see the screen dim. When you release the app, tap Pin to Start from the menu that appears. How do I remove a tile from Start? Tap and hold a tile until you see the screen dim. When you release the tile, tap the Unpin icon to remove the tile from Start.
Frequently asked questions - 59 How do I get one? If you've already installed Windows 10 and didn't sign in with a Microsoft account or you don't have a Microsoft account and want to get one, tap the Windows Start button > Settings > Accounts > Sign in with a Microsoft account, and follow the onscreen instructions. How do I check for Windows updates? Tap the Windows Start button > Settings > Update & recovery > Windows Update. Tap Advanced options to configure the settings.
Fr eq u en tl y as ked qu es t io ns 60 - Frequently asked questions Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance.
Frequently asked questions - 61 Error messages Keyboard error or no keyboard connected Keyboard interface error Memory size mismatch Corrective action Contact your dealer or an authorized service center. Contact your dealer or an authorized service center. Press (during POST) to enter the BIOS utility, then press Exit in the BIOS utility to reboot. If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance.
- Internet and online security INTERNET AND ONLINE SECURITY First steps on the net Protecting your computer It is vital to protect your computer from viruses and attacks over the internet (see Security on page 66). A comprehensive internet security program is offered when you first start your computer. You should activate this protection as soon as possible, certainly before you connect to the internet.
Internet and online security - 63 internet as the connection speed is low and connection time is typically charged per hour. DSL (e.g. ADSL) DSL (Digital Subscriber Line) is an ‘always-on’ connection that runs over the phone line. As DSL and phone do not use the same frequencies, you can use your telephone at the same time you are connected to the internet (this requires a ‘micro-filter’ on each telephone socket to avoid interference).
- Internet and online security Network connections A LAN (Local Area Network) is a group of computers (for example, within an office building or home) that share a common communications line and resources. When you set up a network, you can share files, peripheral devices (such as a printer) and an internet connection. You can set up a LAN using wired technologies (such as Ethernet) or wireless technologies (such as Wi-Fi or Bluetooth).
Internet and online security - 65 services. Read carefully the documentation supplied with your Access point/router for detailed setup instructions. Network cable (RJ45) A network cable (also called RJ45 cable) is used to connect the host computer to the access point (see illustration below); this type of cable may also be used to connect peripheral devices to the access point. Wireless adapter An internal wireless adapter is normally already installed in your computer.
- Internet and online security Surf the Net! To surf the internet, you need a program called an internet browser. Internet Explorer provides an easy and secure web browsing experience. As soon as you have your internet access installed and you are connected, from Start, click the Internet Explorer tile or the icon located on the desktop and take your internet experience to a new level! Acer website To get you started why not visit our website, www.acer.com.
Internet and online security - 67 computer in various ways, using up resources or clogging up a network. Note Acer guarantees that your computer was 100% virus free at the time of purchase and does not cover damages due to viruses. What is spyware? Spyware refers to generally unwanted programs that are downloaded onto your computer while connected to the internet, often without you knowing it.
- Internet and online security would allow it (i.e. a game connecting to a multi-player server or an encyclopaedia making a content update). How to protect your computer Cybercrime prevention can be straight-forward - when armed with a little technical advice and common sense, many attacks can be avoided. In general, online criminals are trying to make their money as quickly and easily as possible.
Internet and online security - 69 The next line of defense many times is your antivirus software, which monitors all online activities such as email messages and web browsing and protects an individual from viruses, worms, Trojan horse and other types of malicious programs. Your antivirus and antispyware software should be configured to update itself, and it should do so every time you connect to the internet.
- Internet and online security of your online accounts, one of the first steps you can take is to change your password. Protect your personal information Exercise caution when sharing personal information such as your name, home address, phone number, and email address online. To take advantage of many online services, you will inevitably have to provide personal information in order to handle billing and shipping of purchased goods.
Internet and online security - 71 www.yourbank.com not http://www.yourbank.com). The "s" stands for secure and should appear when you are in an area requesting you to login or provide other sensitive data. Another sign that you have a secure connection is the small lock icon in the bottom of your web browser (usually the right-hand corner). • Pay attention to privacy policies on web sites and in software.
- Internet and online security Additionally, many banks and services use fraud prevention systems that call out unusual purchasing behavior (i.e. if you live in Texas and all of the sudden start buying refrigerators in Budapest). In order to confirm these out of the ordinary purchases, they might call you and ask you to confirm them. Don't take these calls lightly; this is your hint that something bad may have happened and you should take necessary action.
