Information

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8. If available, you should use the original shipping and packing materials and include a description of the symptoms giving rise to your warranty claims. The Case ID Number must be placed on the
exterior shipping container. If the original packing material is not available you need to provide packaging that will protect the unit during shipment. Acer will not accept any liability for damages
during shipment.
9. You must provide Acer with proof of place and date of purchase. (i.e., you must include a copy of the original sales receipt shipped with the Product).
D. Charges
If you cause Acer to start the repair of a Product otherwise covered under this Limited Warranty and, Acer reasonably determines that the Product is not defective and that the
problem giving rise to your service call was the result of your lacking ability to use the Product, the installation of incompatible software by a party other than Acer, computer
viruses, and the like, Acer will charge you a flat fee of ZAR 570 for any Fetch-Repair & Return or Carry-In service call, and a flat fee of ZAR 800 for any On-Site service call.
2-Year LIMITED WARRANTY REFERENCE TABLE
PRODUCT WARRANTY PERIOD AND TYPE
Notebook
Netbook
Tablet PC
2 Year: Carry-in
(2)
Technical Support
(Hardware only)
2 Year
Software Support 180 days
(1) Fetch-Repair & Return:
Acer will collect the unit from the customer, and after the repair is complete, Acer ships the unit back to the customer.
(2) Carry-in:
Customer brings the unit to an Acer Authorized Service Provider. After the repair is complete, customer picks the unit up.
Please see the Limited Product Warranty in the Acer Customer Services and Warranty Guide for details regarding warranty coverage. For technical support, please call the
corresponding phone number in your Country
Warranty Upgrade Options
To obtain more information about or to order any of the warranty upgrade options please visit Acer WEB-sites or call the corresponding phone number in your Country