Warranty

Rev 0914
PN: 46.AD148.008
22
Centro Nacional de Serviços Acer
Para obter serviços e suporte acesse: www.acer.com.br ou ligue para: 0800 762 2237
CERTIFICATE OF ACER WARRANTY FOR LATIN AMERICA
Warranty Length/Type
1 Year Limited: Carry-In
Hardware Technical Support
1 Year
Software Support
90 Days
Service Website
http://www.acersupport.com
The Acer brand product purchased from Acer or an Authorized Distributor, is covered under a one (1) year Limited
Warranty granted by Acer through its National Service Centers and Authorized Service Centers in each country, against
any defects in manufacture, functionality, materials or workmanship under normal use during the warranty period.
Terms and Conditions of the Acer Warranty
The Warranty of your Acer product consists of one (1) year for labor service and one (1) year for replacement or repair of
parts with the original configuration of the product (Hardware), provided by the Service Center, commencing on the date
of purchase. During the warranty period, Acer will repair or replace defective parts with original parts at no charge to the
customer. All parts replaced under this warranty will become the property of Acer.
General Information
1. Acer Support and Service
Simply call the National Service Center or visit us at www.acersupport.com and our technicians will help diagnose, and if
possible, resolve the problem related to your product. When contacting Acer via telephone, long distance and other
changes may apply, depending on your calling area and your service provider. If resolving the problem is not possible,
you will have to contact the Service Center for repair.
2. Warranty in the Service Center
During the warranty period, the customer must deliver the Acer product to the Acer National Service Center or to any Acer
Authorized Service Center to carry out the repair.
3. Hardware Warranty
The terms of this limited warranty are valid at the Acer National Service Center or at any of the Acer Authorized Service
Centers that Acer may have in the country and it extends only to Acer brand products and parts.
4. Software Warranty
The preinstalled original software has a ninety (90) days warranty period from the date of purchase of the Acer product.
During this period, the software will be reinstalled to its original factory.
In the event of a defective hard drive for Desktops and Notebooks, the hard drive will be replaced and the software will be
reinstalled to its original factory configuration by utilizing the recovery disk (CD) or media provided by the customer.
It is the customer’s responsibility to back up the original software and to provide the recovery disk (CD) when
reinstallation of the software is necessary.
Acer is not responsible, directly or indirectly, for any loss of data under any circumstances.
After the ninety (90) days Software Warranty period, the National Service Center and the ASP will charge for software
reinstallation and product reconfiguration services.
5. Peripheral Accessories
Only peripheral accessories manufactured by Acer or that form a part of an Acer unit are covered under this Limited
Warranty. Peripheral accessories include only the keyboard and mouse.