Acer Altos G710 User’s Guide
Copyright © 2004 Acer Incorporated All Rights Reserved. Acer Altos G710 User’s Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications.
iii Notices FCC notice Class A devices do not have an FCC logo or FCC IDE on the label. Class B devices have an FCC logo or FCC IDE on the label. Once the class of the device is determined, refer to the following corresponding statement. Class A equipment This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules.
iv Notice: Shielded cables All connections to other computing devices must be made using shielded cables to maintain compliance with FCC regulations. Notice: Peripheral devices Only peripherals (input/output devices, terminals, printers, etc.) certified to comply with the Class A or Class B limits may be attached to this equipment. Operation with noncertified peripherals is likely to result in interference to radio and TV reception.
v Important safety instructions Read these instructions carefully. Save these instructions for future reference. 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near water. 4 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
vi d If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. e If the product has been dropped or the cabinet has been damaged f If the product exhibits a distinct change in performance, indicating a need for service.
iii iii iv v 1 System tour 1 Features summary External and internal structure Front bezel Front panel Rear panel Internal components System boards Mainboard layout Jumper settings Backplane layout SAF-TE board layout 2 System setup Setting up the system Preinstallation requirements Connecting peripherals Turning on the system Power-on problems Configuring the system OS Server setup Turning off the system 3 System upgrade Installation precautions ESD precautions Preinstallation instructions Post-install
viii Installing the four-bay hot-plug SATA HDD cage Installing a hard disk into the four-bay hot-plug HDD cage carrier Replacing storage devices Replacing the FDD Replacing the CD-ROM drive Upgrading the CPU Installing the heatsink and CPU Removing the heatsink and CPU Upgrading the system memory Removing a DIMM Installing a DIMM Installing the Altos RAID-enabler (optional) Installing an expansion card Installing a power supply module Replacing the easy-swap system fan Removing an easy-swap system fan Insta
ix To change the Supervisor/User password To remove the User password Exit 5 Troubleshooting Resetting the system Problems following initial system installation First steps checklist Hardware diagnostic testing Verifying proper operation of key system lights Confirming loading of the OS Specific problems and corrective actions Appendix A: System management ASM System requirements System setup ePanel RAID configuration 117 118 119 121 123 124 125 126 126 127 127 133 136 136 137 139 140 Appendix B: Acer
x Setting Index 183 187
1 System tour
The Acer Altos G710 server is a powerful dualprocessor system loaded with a host of new and innovative features. The system offers a new standard for flexible productivity ideal for multimedia processing, intensive graphics applications, general business applications, email, web service, file clustering and print services.
3 Features summary Listed below are the system’s key features: Processor • Single or dual Intel® Xeon™ processor with 800 MHz front system bus • Supports Intel® Hyper-Threading Technology • Supports Intel® Extended Memory 64-bit Technology Memory subsystem • Eight 240-pin DIMM slots • Supports DDR2 400 Registered ECC memory modules Warning! Functionality issues may be encountered if mixed memory types are installed on the same mainboard.
4 1 System tour For instance, if 8 GB of memory is installed (four 2 GB DIMMs), only 4 GB of memory in DIMM 1B and DIMM 1A can be accessed by the system. Memory in DIMM 2B and DIMM 2A is reserved as spare DIMMs. Refer to “Server Management Configuration” on page 103 for more information about configuring the memory spare or mirror parameter in the BIOS Setup utility.
5 RAID on motherboard (optional) • Dual channel Ultra 320 SCSI channels • Supports RAID 0, 1, 5, 10 and 50 • Requires RAID-enabler (iButton) • Requires one 184-pin DDR 400 unbuffered ECC DIMMs for cache memory • Supports 128 MB memory module with iTBBU (Transportable Battery Backup Unit) cache memory • Support 256 MB or 512 MB memory modules (without battery backup) Note: When the ROMB (RAID on motherboard) is enabled, the onboard SCSI controller will provide full hardware RAID functionality.
6 1 System tour I/O ports • Front • Two USB 2.0 ports • Rear • PS/2-compatible keyboard and mouse port • Two USB 2.0 ports • VGA/monitor port • Serial port • Parallel/printer port • Two LAN ports (RJ-45) Operating system and software • Microsoft® Windows® 2000 Server (SP4) • Microsoft® Windows® Server 2003 • Red Hat Enterprise Linux 3.0 • Novell® NetWare® 6.5 • SCO OpenServer™ 5.0.7 • SCO UnixWare® 7.1.
7 External and internal structure Front bezel No. Component 1 LCD display cover (for ePanel module) 1 2 Bezel door 3 Front panel LED indicator 4 Security keylock 1 The ePanel module is not included with your system. To purchase an ePanel module, contact your local Acer representative or order directly from http://www.acer.com/.
8 1 System tour Front panel No. Icon Component Description 1 CD-ROM drive Stop/ Eject button Press this button to open the CD drive tray. 2 CD-ROM drive activity indicator When the LED indicator is lit, there is activity in the CD drive. 3 CD-ROM drive Disk drive for reading CD-ROMs. 4 Volume control Adjusts the volume of the CD drive. 5 CD-ROM drive Headphone/ Earphone port Connects to microphones or earphones.
9 No. Icon Component Description 6 5.25-inch drive bays Two empty 5.25-inch drive bays allow installation of additional devices. 7 Power indicator 1 Indicates AC power is present or system is turned on or off (green). 8 Hard disk activity Indicates the status of the system hard drive. indicator 1 9 System status indicator 1 10 LAN1 activity indicator 1 11 LAN2 activity The indicator lights up green when the system is operating normally.
10 No. 1 System tour Icon Component Description 19 ePanel module cover Remove the cover to install the optional ePanel module. For more information, go to page 76. 20 Power button Press to turn on the system. 21 FDD activity indicator When the indicator is lit, there is activity in the floppy drive. 22 FDD (Floppy disk drive) Disk drive that reads and writes diskettes. 23 FDD Eject button Press this button to remove a diskette from the floppy drive.
11 Front panel LED indicators Below table lists the LED states on the front panel. LED Color Status Description Power Green On Power on Blinking System in ACPI sleep mode. Green On System in normal mode.
12 1 System tour LED Color Status Description LAN1 and 2 Green On Network is established. Blinking • Network activity. • Network is established and running at its supported speed. Off Network link is not established. On Service ID button is pressed. Service ID button Blue Hot-plug HDD LED indicators Below table lists the possible disk drive states.
13 Rear panel No. Component Description Power supply module bay (empty) Allows installation of a hot-swap redundant power supply module. 2 PS/2 mouse port Connects to a PS/2 mouse. 3 PS/2 keyboard port Connects to a PS/2 keyboard. 1 Icon Note: Though the system supports two hot-swap power supply module bays, the system comes bundled with only a single power supply module. You have the option to separately purchase an extra power supply module to provide the system with redundant power source.
14 No. 1 System tour Icon Component Description 4 USB ports Connects to USB devices. 5 Serial port Connects to serial devices. 6 Parallel/printer port Connects to parallel devices. 7 VGA/monitor port Connects to monitors. 8 Gigabit LAN ports (10/100/ 1000 Mbps) Connects to network cables. 9 Service ID indicator Indicates chassis ID status (blue).
15 No. Icon Component Description 17 Main power supply fail indicator Indicates status of the the hotswappable power supply module or any PSU (power supply unit) internal fan fault condition (amber). 18 Main power supply cable connector Connects to the power cable.
16 1 System tour Internal components No. Component No. Component 1 Power supply module 6 Mainboard (550-watts) 1 2 Rear system fan 7 Easy-swap system fans 3 Rear system fan release latch 8 Four-bay hot-plug HDD cage backplane board 4 Air baffle 9 Power distribution board 5 PCI bus slot 1 Though the system supports two hot-swap power supply modules, the system comes bundled with a single 550-watt power supply module only.
17 System boards Mainboard layout The mainboard becomes accessible once you open the system. It should look like the figure shown below. No. Code Description 1 J1 Top: PS/2 mouse port Bottom: PS/2 keyboard port 2 J2 USB 2.
18 1 System tour No.
19 No.
20 1 System tour No.
21 Jumper settings The table below lists the mainboard jumper settings.
22 1 System tour Backplane layout The backplane attached to the four-bay hot-plug HDD cage provides a convenient interface between the SCSI or SATA drives and the mainboard. SCSI backplane layout Front Rear No.
23 SATA backplane layout Rear Front No.
24 1 System tour SAF-TE board layout The SAF-TE board connects to the HDD cage’s backplane. It monitors the backplane’s temperature and voltage condition and the status of the SCSI hard drives. No. Description 1 GEM 318p SAF-TE chipset 2 Configuration switch SAF-TE configuration settings (SW1) The SAF-TE board’s pre-assigned ID is SCSI ID 6. The table below shows the board’s configuration settings.
2 System setup
This chapter gives you instructions on how to set up your system. Procedures on how to connect peripherals are also explained.
27 Setting up the system Preinstallation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency.
28 2 System setup Connecting peripherals Refer to the illustration below for specific connection instructions on the peripherals you want to connect to your system. Note: Consult the operating system manual for information on how to configure the network setup.
29 Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. To power on the system: 1 Open the bezel door. 2 Press the power button.
30 2 System setup The system starts up and displays a welcome message on the monitor and ePanel LCD display (Refer to “Appendix D: ePanel” on page 163 for more information on how to use the ePanel.). After that, a series of power-on self-test (POST) messages appears. The POST messages indicate if the system is running well or not. Note: If the system does not turn on or boot after pressing the power button, go to the next section for the possible causes of the boot failure.
31 Power-on problems If the system does not boot after you have applied power, check the following factors that might have caused the boot failure. • The external power cable may be loosely connected. Check the power cable connection from the power source to the power cable socket on the rear panel. Make sure that the cable is properly connected to the power source and to the power cable socket. • No power comes from the grounded power outlet. Have an electrician check your power outlet.
32 2 System setup Configuring the system OS The Altos G710 comes with Acer EasyBUILDTM that allows you to conveniently install your choice of operating system. To start using EasyBUILD, follow the steps below. 1 Locate the EasyBUILD System CD included in the system package. 2 With your system turned on, gently press the CD-ROM drive Stop/ Eject button. 3 When the disc tray slides open, insert the EasyBUILD System CD with the label or title side of the disc facing upward.
33 Server setup Aside from its tower configuration, the Altos G710 server system can also be mounted in a rack-model position. A rack mount kit is available for customers who want to convert a tower-mounted system to rack-model design. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/. The figure below shows the Altos G710 server in a rack-mount position.
34 2 System setup Turning off the system There are two ways by which you can turn off the server. These include: • To turn off the system from Windows To turn off the server, on the Windows taskbar click on the Start button, point to Shut Down..., select Shut down from the drop-down window then click on OK. You can then turn off all peripherals connected to your server. If you cannot shut down the server, press the power button for at least four seconds.
35 (2) Select Shut Down. The following screen appears. (3) Select Power Off, then press the Navigation key. The Press Power Off button again to confirm host POWER OFF! message appears. (4) Press the Navigation key to shutdown the system. Note: The ePanel module is not included with your system. To purchase an ePanel module, contact your local Acer representative or order directly from http://www.acer.com/.
36 2 System setup
3 System upgrade
This chapter discusses the precautionary measures and installation procedures you need to know when upgrading the system.
39 Installation precautions Before you install any server component, we recommend that you read the following sections. These sections contain important ESD precautions along with preinstallation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage your processor, disk drives, expansion boards, motherboard, memory modules and other components.
40 3 System upgrade Warning! Failure to properly turn off the server before you start installing components may cause serious damage. Do not attempt the procedures described in the following sections unless you are a qualified service technician. Post-installation instructions Observe the following after installing a server component: 1 See to it that all components are installed according to the described step-by-step instructions.
41 Opening the server Caution! Before you proceed, make sure that you have turned off your system and all peripherals connected to it. Read the “Preinstallation instructions” on page 39. You need to open the server before you can install additional components. The bezel and left side panel are removable to allow access to the system’s internal components. Refer to the following sections for instructions.
42 4 3 System upgrade Tilt to the right (3), pull it up (4) then move it away from the chassis. Removing the bezel 1 Loosen the two thumbscrews on the bezel (1). 2 Simultaneously depress the plastic retention tabs to release the latches (2). 3 Pull down the cover to a 45° angle, then gently detach it from the chassis (3).
43 Removing the left-side panel 1 Observe the ESD precautions and pre-installation procedures described on page 39. 2 Remove the bezel door and the bezel. Refer to the preceding sections for detailed instructions. 3 Loosen the three thumbscrews located at the end of the side panel closest to the front panel (1). 4 Slide the side panel slightly forward (2), then tilt it outward (3) and upward (4) before detaching it from the chassis.
44 2 3 System upgrade Pull out the air baffle to remove it from the chassis (3). Caution! After completing the component upgrade/replacement procedures, do not forget to reinstall the air baffle before replacing the chassis panels. Doing otherwise will reduce the system’s cooling efficiency which can adversely affect performance or cause damage due to overheating.
45 Configuring the four-bay hot-plug HDD cage This section explains how to install a four-bay hot-plug HDD cage as well as procedures on how to install a hard disk into the cage’s hard disk carrier. The Altos G710 consists of two HDD bays that accept two four-bay hotplug SCSI or SATA HDD cages. The system comes bundled with only a single four-bay hot-plug SCSI or SATA HDD cage leaving one bay empty.
46 3 System upgrade (2) Locate and attach the following cables clamped on the side of the chassis to their corresponding connectors on the SCSI backplane: Important: If a four-bay hot-plug SCSI HDD cage is already installed in the top HDD bay, you must block the J1 jumper. Set pins 1 and 2 to close. (a) SCSI data cable (b) SCSI HDD power cable (c) SCSI HDD management cable (3) Tighten the four thumbscrews to secure it to the chassis. 4 Observe the post-installation instructions described on page 40.
47 Installing the four-bay hot-plug SATA HDD cage Note: Before installing a SATA HDD cage in your system, make sure you install a SATA RAID controller. The SATA RAID controller must be compatible with your system and OS, and appropriate drivers must also be installed according to the RAID controller manufacturer’s installation instructions. Refer to “Installing an expansion card” on page 69 and for instructions on how to install the RAID controller into the PCI slot.
48 3 System upgrade (3) Attach the system’s power cable to the SATA power cable connector on the backplane (4). (4) Attach the SATA backplane SAF-TE cable to the JP3 connector on the backplane (5), then connect the other end of the cable to the I2C connector on the RAID controller. Refer to the illustration below when installing the SATA backplane, or removing and replacing the cables.
49 Installing a hard disk into the four-bay hot-plug HDD cage carrier Note: You need not remove the four-bay hot-plug HDD cage from the chassis to install a hard disk into its carrier. 1 Press your finger to the drive release lever (1), then pull out the hard disk carrier from the cage (2). 2 Remove the four screws to open the hard disk carrier (1), then remove the hard disk (2). Keep the screws for later use.
50 3 System upgrade 3 Install a hard disk on the hard disk carrier (1), then secure it with the four screws you have removed earlier (2). 4 Insert the hard disk carrier into the cage with the lever still extended. 5 Push the lever back until it clicks into place. Make sure that the drive is properly inserted before closing the lever.
51 Replacing storage devices The system supports one 3.5-inch and three 5.25-inch internal storage devices. The system comes pre-installed with a floppy drive and a CD-ROM drive. The two empty 5.25-inch drive bays allow you to install additional drives such as another CD-ROM drive or a tape drive. These provide the system with additional storage capacity. Replacing the FDD 1 Observe the ESD precautions and pre-installation procedures described on page 39.
52 3 System upgrade 4 Remove the three screws that hold the old drive to the drive carrier (1) then pull it out (2). 5 Install a new FDD to the drive carrier (1), then secure it with the three screws you have removed earlier (2).
53 6 Insert the drive carrier with the newly-installed FDD into the drive bay. 7 Connect the IDE and FDD cables to the new drive. 8 Observe the post-installation instructions described on page 40. Replacing the CD-ROM drive Note: If you are installing a new drive in an empty drive bay, skip steps 2 to 4. 1 Observe the ESD precautions and pre-installation procedures described on page 39. 2 Disconnect the power and IDE cables from the old drive.
54 3 System upgrade 3 Press the release bracket on both sides of the drive carrier (1) before pulling it out from the chassis (2). 4 Remove the eight screws that hold the old drive to the drive carrier then pull it out. 5 Install a new 5.25-inch drive to the drive carrier then secure it with the eight screws you have removed earlier.
55 6 Insert the drive carrier with the newly-installed 5.25-inch drive into the drive bay. 7 Connect the power and IDE cables to the new drive. 8 Observe the post-installation instructions described on page 40.
56 3 System upgrade Upgrading the CPU This section includes instructions for installing and removing a CPU and heatsink assembly. Installing the heatsink and CPU The mainboard supports dual FC-mPGA4 (Flip Chip Micro Pin Grid Array) 604 processor socket for Intel® Xeon™ processors. The system comes bundled with only a single Intel Xeon processor leaving one CPU socket empty. You have the option to purchase an extra CPU for your system.
57 Press down the retainer lever to lock the CPU in place (2). 7 Apply approximately 0.1ml of the thermal grease to the top of the CPU. 8 Align the heatsink on top of the CPU (1). 9 Using the screwdriver, tighten the heatsink’s four screws to secure it to the mainboard (2).
58 3 System upgrade 10 Connect the CPU fan cable to the CPU fan (0 or 1) connector on the mainboard. Refer to “Mainboard layout” on page 17 for the location of the CPU fan connector. 11 Observe the post-installation instructions described on page 40. Removing the heatsink and CPU Important: Before removing a CPU from the mainboard, make sure to create a backup file of all important data. 1 Observe the ESD precautions and pre-installation procedures described on page 39.
59 (2) Pull out the CPU from the socket (2).
60 3 System upgrade Upgrading the system memory This section includes instructions for removing and installing a memory module. Altos G710 supports DDR2 400 Registered ECC memory modules. DDR2 400 memory is a new type of memory module providing better performance using less power, at 1.8 volts, than conventional DDR1 memory. DDR2 400 memory modules have 240-pin DIMM modules and are not backward-compatible with DDR1. The Altos G710 provides eight DDR2 DIMM slots in dual memory channels.
61 The minimum memory configuration is one DIMM, installed in DIMM 1B slot (the slot nearest to the power supply connector). However, for optimum performance and 2-way memory interleave operation, two DIMMs with identical size should be installed. DIMMs on memory channel A are paired with DIMMs on memory channel B to configure 2way memory interleave. Both DIMM 1B and 1A must be populated before any DIMMs are installed. DIMM 2B and DIMM 2A must be populated in pairs.
62 3 System upgrade Altos G710 includes Memory Sparing and Mirroring support. These features prevent a single memory module failure to occur and result in a system crash. Important: Four DIMM population of completely identical devices (two per channel) are required for memory mirroring and sparing functionality (i.e., DIMM 1A, 1B, 2A, and 2B must be identical) . Memory sparing and mirroring configuration cannot be used simultaneously.
63 Total Memory DIMM 1B DIMM 1A DIMM 2B DIMM 2A DIMM 3B DIMM 3A DIMM 4B DIMM 4A 1 GB 1 GB 1 GB 1 GB 1 GB (Spare) 1 GB (Spare) 6 GB 4 GB 2 GB 2 GB 2 GB 2 GB 2 GB (Spare) 2 GB (Spare) 12 GB 8 GB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB (Spare) 512 MB (Spare) 4 GB 3 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB (Spare) 1 GB (Spare) 8 GB 6 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB (Spare) 2 GB (Spare) 16 GB 12 GB Physical Detected Memory by OS Memory Mirroring
64 3 System upgrade Important: Before removing any DIMM from the mainboard, make sure to create a backup file of all important data. 1 Observe the ESD precautions and pre-installation procedures described on page 39. 2 Locate the DDR2 DIMM slots on the mainboard. 3 Press the holding clips on both sides of the socket outward to release the DIMM. 4 Gently pull the DIMM upward to remove it from the socket .
65 Installing a DIMM Caution! When using multiple memory modules it is recommended that you AVOID using modules from different manufacturers or that run at different speeds from each other. 1 Observe the ESD precautions and pre-installation procedures described on page 39. 2 Locate the DDR2 DIMM slots on the mainboard. 3 Open the clips on the socket. 4 Align then insert the DIMM into the socket. 5 Press the holding clips inward to lock the DIMM in place.
66 3 System upgrade Note: The DIMM slot is slotted to ensure proper installation. If you insert a DIMM but it does not fit easily into the socket, you may have inserted it incorrectly. Reverse the orientation of the DIMM and insert it again. 6 Observe the post-installation instructions described on page 40. Reconfiguring the system memory The system automatically detects the amount of memory installed. Run the BIOS setup to view the new value for total system memory and make a note of it.
67 Installing the Altos RAID-enabler (optional) This section explains how to install the Altos RAID-enabler (iButton) and an iTBBU. The iTBBU (Transportable Battery Backup Unit) shown below is for your reference only. You have the option to install either an iTBBU or an unbuffered ECC DDR DIMM into the DIMM slot. Note: The Altos RAID-enabler (iButton) is not included with your system.
68 3 System upgrade (4) Insert the Altos RAID-enabler (iButton) into the socket and ensure that it is seated completely (3). .
69 Installing an expansion card This section explains how to install an expansion card. The onboard expansion slots supports PCI (Peripheral Component Interconnect)/ PCI-X and PCI Express cards. To install an expansion card Note: PCI Express slot is a new type of interface and differs in length than the conventional PCI/PCI-X slots. You should always install the correct type of plug-in expansion cards in the x4 PCI Express slot. Contact your dealer for qualified x4 PCI Express card vendors.
70 9 3 System upgrade Press the PCI slot lock lever on the rear panel of the server (5). Note: If you are installing I/O cards in the x4 PCI Express slot, secure the bracket with a screw before replacing the air baffle. 10 Observe the post-installation instructions described on page 40. Note: When you turn on the system, the BIOS setup automatically detects and assigns resources to the new device (applicable only to Plug-and-Play expansion cards).
71 Installing a power supply module The Altos G710 power subsystem consists of two hot-swap power supply module bays that accept 550-watt hot-swap redundant power supply modules. The system comes bundled with only a single power supply module leaving one power supply module bay empty. You have the option to purchase an extra power supply module to provide your system with a redundant power source.
72 3 System upgrade To install a redundant power supply module 1 Remove the screw securing the cover of the empty power supply module bay, then detach the cover.
73 2 Hold the handle on front of the power supply module and press your thumb on the release latch. Slide the power supply module into the empty bay until you feel resistance. 3 Press the module handle to secure the power supply module to its bay. 4 Verify that the power indicators on both the main power supply and on the newly installed redundant power supply are illuminated (green).
74 3 System upgrade Replacing the easy-swap system fan This section explains how to install an easy-swap system fan. The server accommodates two easy-swap system fans. Removing an easy-swap system fan Caution! To reduce the risk of personal injury, avoid contact with the fan when the blades are still moving. 1 Observe the ESD precautions and pre-installation procedures described on page 39. 2 Grasp the release latch on both sides of the fan (1) then pull it out (2).
75 Installing an easy-swap system fan 1 Observe the ESD precautions and pre-installation procedures described on page 39. 2 Insert the fan in an empty fan bay then press it firmly in place. 3 Observe the post-installation instructions described on page 40.
76 3 System upgrade Installing an ePanel module (optional) An optional ePanel module is available for the Altos G710 server system. Note: ePanel is not included with your system. To purchase an ePanel module, contact your local Acer representative or order directly from http://www.acer.com/. To install an ePanel module to your server: 1 Open the bezel door. Refer to “Opening the bezel door” on page 41 for instructions.
77 4 Remove the bezel. Refer to “Removing the bezel” on page 42 for instructions. 5 Remove the ePanel module cover from the bezel by the following steps: (1) Remove the two screws that hold the module cover to the bezel (1). Set the screws aside. (2) Remove the module cover (2). Set the cover aside. 6 Remove the ePanel module and cables from its protective packaging.
78 9 3 System upgrade Attach the other end of the ePanel power cable to the module’s ePanel power cable connector (7). 10 Align the ePanel module in the ePanel bay (1). Make sure that the module is properly seated. 11 Secure the ePanel with the two screws removed earlier (2). For more information on how to use the ePanel module, see “Appendix D: ePanel” on page 163.
4 BIOS setup
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.
81 BIOS setup BIOS setup is a hardware configuration program built into your system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility.
82 4 BIOS setup Entering BIOS setup Power on the server to start the system POST process. During bootup, press F2 to enter the BIOS setup screen. Note: You must press F2 while the system is booting. This key combination does not work during any other time. There are several tabs on the setup screen corresponding to the six major BIOS menus: • Main • Advanced • Power • Boot • Security • Exit The parameters on the screens shown in this User’s Guide display default system values.
83 • Use the Enter key to display a submenu screen. Note: When a parameter is preceeded by a >, it means that a submenu screen is available. • Press F1 for General Help on using the BIOS setup. • Press F10 to save changes and close the BIOS setup. • Press Esc to close the BIOS setup. In the descriptive table following each of the screen illustrations, settings in boldface are the default and suggested parameter settings.
84 4 BIOS setup Main The Main menu displays basic and important information about the system. These information are necessary for troubleshooting and may be required when asking for technical support. These entries are for your reference only and are not user-configurable. The last two parameters on the screen lets you define the sytem’s time and date settings. The real-time clock keeps the system date and time.
85 Parameter Description SMBIOS Version Version of the SMBIOS. SMBIOS (System Management BIOS) allows you to check your system’s hardware without actually opening it up. Hardware checking is done via software checkpoints during start up. System Time Sets the time following the hour-minute-second format. Valid values for hour, minute, and second are: Hour: 00 to 23 Minute: 00 to 59 Second: 00 to 59 System Date Sets the date following the weekday-month-dayyear format.
86 4 BIOS setup System Information The screen below appears when you select System Information from the Main window. The System Information menu displays basic information about the system. Parameter Description Front Side Bus Speed The front side bus speed is the speed at which the CPU communicates with the mainboard and other parts of the system. CPU Socket1 Indicates a processor is currently installed in the CPU 1 socket.
87 Parameter Description CPU Socket2 Indicates a processor is currently installed in the CPU 2 socket. Refer to “Mainboard layout” on page 17 for the location of the CPU 2 socket. Processor Type Type of processor currently installed in the server. Processor Speed The processor speed is the speed at which a microprocessor executes instructions. Clock speeds are expressed in megahertz (MHz), with 1 MHz being equal to 1 million cycles per second.
88 4 BIOS setup Parameter Description Keyboard (PS2, USB) Indicates the type of keyboad connected to the server. Total Memory The screen below appears when you select Total Memory from the System Information window. The Total Memory menu displays the type and size of DRAM installed in DIMM slots 1A, 1B, 2A,2B, 3A, 3B, 4A, and 4B. The Not Installed setting indicates that there is no DDR2 DRAM installed.
89 Product Information The screen below appears when you select Product Information from the Main window. The Product Information menu displays general data about the system, such as the product name, BIOS version, mainboard ID, serial number, etc. These entries are for reference only and are not user-configurable. Parameter Description System Product Name System’s model name. System Serial No System’s serial number. Baseboard ID System board’s identification number.
90 4 BIOS setup Advanced The Advanced menu contains parameter values that define how the system behaves on startup. Warning! Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. Press Enter to enter the submenu screen of the parameters shown in the screen below.
91 Peripheral Configuration The Super I/O Configuration submenu lets you define the parameter settings for the system’s parallel and serial ports. Parameter Description Option Serial Port 1 (Address/IRQ) Indicates the serial port 1 address and IRQ setting. 3F8/IRQ4 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Disabled Serial Port 2 (Address/IRQ) Indicates the serial port 2 address and IRQ setting. 2F8/IRQ3 3E8/IRQ4 2E8/IRQ3 Disabled Parallel Port Address Indicates the parallel port address.
92 4 BIOS setup Parameter Description Option Sets the operation mode for the parallel port. When set to Normal mode, allows normal speed one-way operation. When Bi-Directional, allows normal speed operation in a two way mode. EPP (Enhanced Parallel Port) allows bi-directional parallel port operation at maximum speed. ECP (Extended Capabilities Port) allows parallel port to operate in bi-directional mode and at a speed higher than the maximum data transfer rate.
93 IDE Configuration The IDE Configuration submenu lets you define the parameter settings related to the hard disk/s. Parameter Description Option IDE Configuration Enables or disables the integrated IDE. P-ATA Mode When this parameter is set to P-ATA mode with the SATA Running Enhanced Mode also enabled, it enables support for PATA IDE mode. This mode can support a maximum of four PATA and two SATA IDE devices.
94 4 BIOS setup Parameter S-ATA Running Enhanced Mode Primary IDE Master Description Option Enables or disables the PATA and SATA device support. Enabled Disabled Specifies the current configuration of the IDE device connected to the master port of the primary IDE channel. Press Enter to access the Primary IDE Master submenu. Primary IDE Slave Specifies the current configuration of the the IDE device connected to the slave port of the primary IDE channel.
95 Primary/Secondary/Third/Fourth IDE Master/Slave These items let you select the IDE hard disk parameters that the system supports. Parameter Description Device Type of IDE device. Vendor Vendor of the selected IDE device. Size Capacity of the selected device.
96 4 BIOS setup Parameter Description Option LBA/Large Mode Selects the hard disk drive translation method. For drivers with more than 504 MB, LBA mode is necessary. Auto Disabled Block Mode Enhances disk performance depending on the hard disk in use. If you set this parameter to Auto, BIOS setup automatically detects if the installed hard disk drive supports the Block Mode function. If supported, it allows data transfer in blocks (multiple sectors) at a rate of 256 bytes per cycle.
97 Floppy Configuration The Floppy Configuration submenu displays the type of floppy drive installed in the server. Parameter Description Option Floppy A Floppy disk drive type 1.44 MB, 3.
98 4 BIOS setup PCI/PnP Configuration The PCI/PnP Configuration submenu lets you specify the settings for the PCI devices. Parameter Description Option Reset Resource Assignment BIOS setup stores the configuration data of Plug and Play devices in NVRAM (Non-volatile Random Access Memory). No Yes When this parameter is set to Yes, current data is deleted and a new set of information is created during the next system bootup. USB Function Enables or disables the USB ports.
99 Boot Settings Configuration The Boot Settings Configuration submenu lets you specify the preferred settings for system bootup. Parameter Description Option Quick Boot Allows the system to boot faster by skipping some POST routine.
100 4 BIOS setup Parameter Description Option Quiet Boot Enables or disables the Quiet Boot function. When set to Enabled, BIOS setup is in graphical mode and displays only an identification logo during POST and while booting. After booting, the screen displays the operating system prompt (such as DOS) or logo (such as Windows 95). If any error occurs while booting, the system automatically switches to text mode.
101 Parameter Description Option Wait for 'F1' if Error When this item is enabled you will be prompted to press F1 when an error is detected during boot up. Enabled Disabled MPS Revision Version of the multiprocessor specifications. 1.4 1.1 Memory Test When enabled, this parameter allows the system to perform a RAM test during the POST routine. When disabled, the system detects only the memory size and bypasses the test routine.
102 4 BIOS setup Onboard Devices Configuration The Onboard Devices Configuration submenu lets you specify settings that are related to the onboard controllers. Parameter Description Option Onboard LAN1 Device Enables or disables the onboard LAN1 controller. Enabled Disabled Onboard LAN2 Device Enables or disables the onboard LAN2 controller. Enabled Onboard SCSI Device Enables or disables the onboard SCSI controller. Enabled Onboard VGA Device Enables or disables the onboard VGA controller.
103 Server Management Configuration The Server Management Configuration submenu lets you specify the appropriate settings for the system’s event handling function. The system event log enables you to record and monitor events that occur in the system (eg., system temperature changes, fan stops, etc.). Parameter Description BMC Firmware Version Version of the BMC (Baseboard Management Controller) firmware. SDR Firmware Version Version of the SDR (Spatial Data Repository) firmware.
104 4 BIOS setup Parameter Description Option NMI Assert Enables or disables the PCI bus parity error support. Enabled Disabled Reset Disabled Memory When this parameter is enabled, only the the system’s healthy memory size is displayed during the POST process. No Yes Memory Mirror/Spare When this item is set to Mirror, only half of the memory capacity will be detected by the system OS.
105 Parameter Description Option PCI (Peripheral Component Interconnect) is a 32-bit bus that supports a 64-bit extension for new processors, such as Pentium processors. It can run at clock speeds of 33 or 66 MHz. When this parameter is enabled, any PCI device error will be recorded in the event log. Enabled Disabled AC Power Lost/Recovery When this parameter is enabled, any instance of AC power lost will be monitored and logged in the event log.
106 4 BIOS setup Remote Access Configuration The Remote Access Configuration submenu lets you define the parameter settings for the system’s serial ports. Parameter Description Option Remote Access Enables or disables remote serial access. Serial Serial Port Number Assigns a serial port to be used for connecting to the console. COM1 COM2 (via BMC) Serial Port Mode Sets the transfer rate for the serial port.
107 Parameter Description Option Post-Boot Support Enables or disables the BIOS console redirection during system boot up. Disabled Enabled Terminal Type Selects the console type. ANSI VT100 VT-UTF8 VT-UTF8 Combination Key Support Enables or disables the VT-UFT8 combination keys for remote station configuration and management. The combination keys for remote station management are listed in the table below.
108 4 BIOS setup Key ANSI Escape Sequence Windows Platform Design Note F11 oz ! F12 oa @ Home [h h End [k k Ins [2 + Del [3 - Page Up [5 ? Page Down [6 / Up Arrow [a w Down Arrow [b x Right Arrow [c d Left Arrow [d a Reset b RrR
109 Power The Power menu allows you to configure the system’s power management feature. Parameter Description Option ACPI-aware OS Indicates whether the system’s OS supports the ACPI standard of power management. Yes When this parameter is enabled, it allows some OS, such as Windows 95/98, to implement APM (Advanced Power Management) functions.
110 4 BIOS setup Parameter Description Option AC Lose Handling Defines the power state to resume to after a system shutdown that is due to an interruption in AC power. When set to Last State, the system will return to the active power state prior to shutdown. Last State Stay Off Stay On When set to Stay Off, the system remains off after power shutdown. When set to Stay On, the system will be turned on from a power failure.
111 Boot The Boot menu allows you to set the drive priority during system bootup. It also displays information about the installed storage devices. Press Enter to enter the submenu screen of the parameters shown in the screen below. Boot Device Priority The Boot Device Priority submenu lets you specify the boot search sequence during the POST process. BIOS setup will display an error message if the drive(s) specified is not bootable.
112 4 BIOS setup Parameter Description 1st Boot Device Sets the device from which the system will first attempt to boot up. 2nd Boot Device Sets the device from which the system will attempt to boot up when the first attempt failed. 3rd Boot Device Sets the device from which the system will attempt to boot up when the first and second attempts failed. 4th Boot Device Sets the device from which the system will attempt to boot up when the first, second and third attempts failed.
113 Hard Disk Drives The Hard Disk Drives submenu lets you specify the devices that will be considered as the primary and secondary hard drives.
114 4 BIOS setup Removable Devices The Removable Devices submenu displays the type of removable devices installed in the system.
115 ATAPI CD-ROM Devices The ATAPI (Advanced Technology Attachment Packet Interface) CD-ROM submenu displays the type of ATAPI CD-ROM installed in the system.
116 4 BIOS setup Security The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Parameter Description Option Supervisor Password Prevents unauthorized access to the BIOS setup utility. Not Installed Installed User Password Secures your system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only when a Supervisor password is set.
117 Parameter Description Change Supervisor Password Press Enter to change the Supervisor password. Password Check When this item is set to Setup, the system will ask for the password every time you run the BIOS Setup utility. Option Setup Always When set to Always, the system will awalys ask for the password every time it boots. Keyboard Lock Mode Enable or disables the keyboard lock mode.
118 4 4 BIOS setup Retype the password to verify the first entry then press Enter again. To remove the User password 1 Use the up/down keys to highlight the Clear User Password parameter then press Enter. 2 Enter the current password then press Enter. 3 Press Enter twice without entering anything in the new and confirm password fields. After doing this, the system automatically sets the User password parameter to Not Installed.
119 Exit The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter Description Save Changes and Exit Saves changes made and close the BIOS setup. Discard Changes and Exit Discards changes made and close the BIOS setup. Discard Changes Discards all changes made in the BIOS setup. Load Optimal Defaults Loads the optimal settings for all BIOS setup parameters.
120 4 BIOS setup
5 Troubleshooting
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.
123 Resetting the system Before going through in-depth troubleshooting, attempt first to perform reset your system using one of the methods below. To do this Press Soft boot reset to clear the system memory and reload the operating system. Ctrl+Alt+Del Cold boot reset. Turn the system power off and then on. This clears system memory, restarts POST, reloads the operating system and halts power to all peripherals.
124 5 Troubleshooting Problems following initial system installation Problems that occur at initial system startup are usually caused by an incorrect installation or configuration. Hardware failure is a less frequent cause. If the problem you are experiencing is with a specific software application, see "There is problem with the application software" on page 130.
125 First steps checklist • AC power available at the wall outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.
126 5 Troubleshooting Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and locating its source. Caution! Turn off devices before disconnecting cables: Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/or the peripheral devices. 1 Turn off the system and all external peripheral devices.
127 Confirming loading of the OS Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see "No Characters Appear on Screen" on page 130. Specific problems and corrective actions The following contains specific problems that may arise during the use of your server. Possible solutions are listed for each problem. Power indicator does not light.
128 5 Troubleshooting • Make sure the FDD and signal cables are properly connected. • Check that relevant switches and jumpers for the FDD are set correctly. • Check that FDD is properly configured. • If you are using the onboard diskette controller, use BIOS setup on page 81 to make sure that onboard “Floppy A” is set to 1.44 MB, 3.5-inch. HDD activity indicator does not light.
129 CD drive cannot read a CD. Do the following: • Make sure you are using the correct type of CD. • Make sure the CD is properly seated in the drive. • Make sure the disc is unscratched. • Make sure all cables are connected to the CD drive. New memory modules installed are not detected. Do the following: • Make sure the memory modules are properly seated on the DIMM slots. • Make sure the memory modules comply with the system requirements.
130 5 Troubleshooting Server hangs when the drivers are loaded. • Change the PCI interrrupt settings. External device connected to a USB connector does not work. Do the following: • Reduce the number of external devices connected to a USB hub. • Refer to the documentation that comes with the device. There is problem with the application software. Do the following: • Verify that the software is properly configured for the system.
131 • Remove all add-in cares and see if the system boots. If successful, add the cards back in one at a time with a reboot between each addition. • Make sure the memory modules comply with the system requirements. • Make sure the memory modules have been populated according to the system requirements. • Remove the memory modules and reseat them. • Make sure the CPU(s) comply with the system requirements. • Make sure the CPU(s) have been populated according to the system requirements.
132 5 Troubleshooting
Appendix A: System management
This appendix shows you how to install the ASM software package and gives information about the software program and utilities bundled with your server.
135 Your Altos G710 server supports the following system management utilities: • ASM (Acer Server Management) This utility allows you to spot errors or potential trouble spots in the network servers through a single management station. For details go to page 137. • ePanel This utility allows you to view the configuration information of the Altos G710. For details go to page 139. • RAID configuration Your system may be bundled with a SCSI RAID configuration utility.
136 Appendix A: System management ASM Acer Server Management is a server management tool. It is specially designed to help spot errors or potential trouble spots in the network servers through a single management station. ASM can send a query to a remote server over the network to request information such as system hardware and software configuration, system resource usage, and system performance. The complete ASM package consists of two major components — the ASM Agent and the ASM Console.
137 System setup Make sure that your system meets the requirements listed above before proceeding. You may also want to change your screen resolution to 800 x 600 or higher for optimum viewing. Installing ASM Agent Follow the steps below: 1 Log in to the managed server using the Administrator account. 2 Insert the EasyBUILD Management CD into the server’s CD-ROM drive. The installation sequence will automatically be displayed. 3 Select the option for ASM installation.
138 Appendix A: System management To launch the program, on the Windows taskbar click on the Start button, point to Programs, select Acer Server Management Suite then click ASM Console.
139 ePanel ePanel lets you see at a glance the Altos G710 configuration information. You can view the server’s system information, system health, system resource utilization, and customize the ePanel based on your personal requirements and preferences. For detailed information on how to use the ePanel utility, see “Appendix D: ePanel” on page 163.
140 Appendix A: System management RAID configuration The SCSI RAID configuration utility allows you to change the default RAID configuration, such as the system volume of your hard disk. Caution! Using the RAID Configuration utility erases all data previously saved in the hard drives. Make sure that you backup important files before starting the configuration process. For detailed information on how to use the SCSI RAID configuration utility, refer to “Appendix C: SCSI RAID configuration” on page 157.
Appendix B: Acer Altos G710 rack installation guide
This appendix shows you how to set up the Altos G710 server in a rack mount configuration.
143 Setting up the system rack Important! Observe the electrostatic discharge (ESD) precautions indicated on page 39 when perfoming the following procedures. Do not attempt the procedures described in the following sections unless you are a qualified technician. Equipment rack precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation.
144 • Appendix B: Acer Altos G710 rack installation guide Elevated operating ambient temperature The maximum operating temperature of the system is 35 °C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35 °C (95°F) maximum ambient temperature. • Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack.
145 System rack installation The Altos G710 server system can also be mounted in a rack-model position. A rack mount kit is available for customers who want to convert a tower-mounted system to rack-model design. To purchase a rack mount kit, contact your local Acer representative or order directly from http://www.acer.com/. The figure below shows the Altos G710 server in a rack-mount position.
146 Appendix B: Acer Altos G710 rack installation guide Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 5U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm).
147 Screw types used The following screws are used in the assembly of the Altos G710 system and bundled rack-mountable components: Screw type and part number Figure Usage #8-32 x 0.25 inch Securing the inner mounting rails to the system Hex head #6-32 0.
148 Appendix B: Acer Altos G710 rack installation guide Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Remove the top panel from the server by following the steps below: (1) Remove the two screws that secure the top panel to the chassis. (2) Slide the top panel slightly backward, then detach it from the chassis.
149 (3) Pull the stands from the server (3). 3 Remove the inner rails from the mounting rails by following the steps below: Note: The rack mount kit contains a bag of screws, two sets of side handles, rack brackets and mounting rails. The side handles are attached to the sides of the server. The rack brackets attach the mounting rails to the server. The mounting rails allow the server to slide in and out of the rackmount for maintenance purposes.
150 Appendix B: Acer Altos G710 rack installation guide (2) Depress the release latch and slip the inner rail out. (3) Do the same thing to the other mounting rail. 4 Attach the inner rails to the server by following the steps below: (1) Align the inner rails to the top and bottom sides of the server. (2) Secure the rails to the server using the ten #8-32 screws (see page 147) from the rack mount kit. Make sure the release latches are at the front of the system.
151 (2) Secure the side handles to the server using the eight hex head #6-32 screws (see page 147) from the rack mount kit. 6 Set the server aside. 7 Install the rack brackets to the rack by following the steps below: (1) Align the rack brackets to the mounting rail until the six screw holes become visible. (2) Secure the rack brackets to the mounting rails using the six M4 x L8 metal screws and nuts (see page 147) from the rack mount kit.
152 Appendix B: Acer Altos G710 rack installation guide (3) Repeat this process to install the other cage nuts in their appropriate locations. 9 Install the mounting rails to the rack by using four M6 x L10 metal screws (see page 147) for each mounting rail.
153 10 Extend the middle sliding piece of each mounting rail forward until you hear a click sound. 11 Install the server into the rack by following the steps below: (1) Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack. (2) Press the release latch on both sides of the server (1). (3) Slide the server into the rack then push the server into the rack until you hear a click sound (2).
154 Appendix B: Acer Altos G710 rack installation guide Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. 12 Attach the cable arm to the system by following the steps below: The optional cable carm allows you to tie-wrap all cables to and from the system. As you slide the system in and out of the rack, the cable arm collapses and extends, keeping the cables untangled and attached to the system.
155 (1) Attach the cable arm to the rear of the system using two M4 x L8 metal screws and nuts (see page 147). (2) Install two cage nuts into the rail to which the cable arm is to be attached. (3) Extend the cable arm enough to attach it to the rail using two M6 x L10 metal screws (see page 147).
156 Appendix B: Acer Altos G710 rack installation guide (4) Insert the power, peripheral and networking cables into their appropriate ports (1). Refer to “Connecting peripherals” on page 28 for detailed instructions. (5) Bundle all cables to the cable arm using the cable clamps (2).
Appendix C: SCSI RAID configuration
This appendix shows you how to create a RAID volume in your SCSI drives.
159 Configuring the SCSI/SCSI RAID HBA This section shows how to create a RAID 1 (mirror) volume. This feature requires the installation or presence of a LSI Logic 53C1030 SCSI controller. Using the SCSI HBA setup utility During bootup, press Ctrl+C to enter the LSI Logic Configuration screen. Loading the HBA default settings 1 In the LSI Logic MPT SCSI setup screen, press F2. 2 Select Global Properties, then select Restore Defaults. 3 Press Esc, then select Save changes then exit this menu.
160 Appendix C: SCSI RAID configuration If you change the settings in the Hot Spare field, the following messages appear: WARNING: Data on drive will be LOST! Press DELETE if data loss OK or any other key to cancel. 6 Press the Delete key to ignore. 7 Press Esc, then select Save changes then exit this menu. 8 To close the utility and reboot the server, follow the steps below: (1) Press Esc, then select Exit the Configuration Utility. The Global properties saved. Hit any key to reboot message appears.
161 Creating a RAID 1 volume 1 After rebooting the server, press Ctrl+M to enter the MegaRAID Configuration screen. The Management menu appears. 2 Select Configuration. The Configuration menu appears. 3 Select New Configuration, then select YES. An array selection window displays the devices connected to the current controller. 4 Use the arrow keys to select a specific drive, then press the spacebar to associate the selected drive with the current array.
162 Appendix C: SCSI RAID configuration 5 When initialization is complete, press any key to continue. 6 Press Esc to return to the Management menu. 7 To exit the utility and reboot the server, follow the steps below: (a) In the Management menu, press Esc. (b) Select YES. (c) Press Ctrl+Alt+Del to reboot the server. 8 Install an Operating System to the RAID array.
Appendix D: ePanel
This appendix gives information on how to use the ePanel utility. ePanel utility allows you to view and configure the server’s system configuration information.
165 Overview ePanel lets you see at a glance the Altos G710 configuration information. You can view the server’s system information, system health, system resource utilization, and customize the ePanel based on your personal requirements and preferences. The configuration program built into the ePanel allows you configure the network settings, view general data about the server and power off or restart the server. Note: ePanel runs only on Microsoft® Windows® 2000 and Windows® Server 2003 platform.
166 Appendix D: ePanel Installing ePanel Before you begin installation, make sure you have a Microsoft Windows 2000 Server (SP4) or Windows Server 2003 OS running on your system. 1 Install the ePanel Device Driver: (1) Insert the EasyBUILD Reource CD into the server’s CD-ROM drive. The EasyBUILD Resource CD window appears. (2) Double-click the ePanel Driver folder. (3) Select a driver compatible with your OS. Click ePanel Driver for Windows Server 2003 or ePanel Driver for Windows 2000. (4) Click Setup.
167 (1) Insert the EasyBUILD Manual CD into the server’s CD-ROM drive. The EasyBUILD Utility & Manual CD window appears. (2) Double-click the Acer ePanel folder. (3) Click Microsoft .NET Framework 1.1, the path to the .Net installer appears. (4) Click Setup. The installation wizard will be initialized.
168 Appendix D: ePanel (5) Follow all onscreen instructions to complete installation. 3 Install ePanel Agent: (1) Insert the EasyBUILD Manual CD into the server’s CD-ROM drive. The EasyBUILD Utility & Manual CD window appears. (2) Double-click the Acer ePanel folder. (3) Select an agent compatible with your OS. Click ePanel Agent for Windows Server 2003 or ePanel Agent for Windows 2000. (4) Click Setup. The installation wizard will be initialized.
169 (3) On the left pane, click the Add/Remove Windows Components option. The Windows Components Wizard window appears. (4) Select the Management and Monitoring Tools check box. (5) Click Details. The Management and Monitoring Tools window appears.
170 Appendix D: ePanel (6) Select the Simple Network Management Protocol check box. (7) Click OK. (8) Click Next. The Completing the Windows Components Wizard window appears. (9) Click Finish. (10) Click Close to exit Add/Remove Programs window. 5 Install ASM Agent: (1) Insert the EasyBUILD Management CD into the server’s CD-ROM drive.
171 (2) Click the Server Box icon from the main menu. The License agreement window appears. (3) Click Accept. The EasyBUILD Management CD window appears.
172 Appendix D: ePanel (4) Double-click the G710 folder, then click ASM Agent for G710. (5) Click Setup. The installation wizard will be initialized. (6) Click Next. You will be requested to enter your name and company.
173 (7) Click Next. You will be prompted to choose a destination directory. (8) Click Next to accept the default location. The Select Features window appears.
174 Appendix D: ePanel (9) Select the feature you want to install, then click Next. The following dialog box appears. (10) Click Yes to allow SNMP packets from any host. The following dialog box appears. (11) Click Yes. The SNMP service needs to be stopped to install/uninstall ASM Agents message appears. (12) Click Yes. The following dialog box appears.
175 (13) Click OK. The InstallShield Wizard Complete window appears. (14) Select the Yes, I want to restart my computer now radio button. (15) Click Finish.
176 Appendix D: ePanel ePanel module The module boasts of a true-color high resolution LCD screen. A configuration program is built into the ePanel board allowing you: • Configure the network settings • View general data about the server such as: • System information, • System health (i.e., temperature, voltage, fan speed, etc.) • System resource utilization (i.e., CPU, memory, HDD, etc.) • Power off and restart the server. Use the module keys to move around the ePanel utility. No.
177 No. Icon Key Function 3 Tab Use this key to switch between functions. 4 Exit Use this key to close a submenu or return to the main menu.
178 Appendix D: ePanel ePanel main menu After powering on the Altos G710, the server starts up and initialize the POST process. After completing the system startup is complete, the ePanel main menu appears. The main menu include the following options: • Info • Monitor • Network • Setting Info The Info menu displays submenus for accessing the server’s system configuration information.
179 • S/W & F/W Ver. The S/W & F/W option lets you view the software and firmware version information for the BIOS, system OS, Agent and ePanel firmware. • Asset Configuration This option displays basic system hardware information. Monitor The Monitor menu displays information about the hardware utilization levels for the processor, memory, and hard disk. It also displays the current status of the system fan, voltage and CPU temperature.
180 • Appendix D: ePanel Memory This option displays the system’s memory information including total size, used and utilization of the system memory. • HDD The HDD option displays system hardware information including volume status, drive capacity, and utilization level. • Fan Speed This option displays the current speed status of the system fans.
181 • Voltage This option displays the voltage levels and status of the monitored voltage. • Temperature This option displays the current temperature level of a specified component. System status monitoring System status is indicated by color-coded icons. The status icon turns green when the component is operating normally. When an error and flaw (i.e., host link failure, network failure, fan failure, etc.) is detected, the status icon turns red.
182 Appendix D: ePanel Network The Network menu displays the system’s current network configuration. • Net & IP Info The Net & IP Info option displays the current network configuration. • Network Setting This option allows you to view or configure the settings for server’s IP, subnet mask, gateway IP and DNS address for either the LAN 1 or LAN2 host.
183 Note: By default, the time interval for setting the server’s DHCP (Dynamic Host Configuration Protocol) option is 60 seconds. When you change network settings of the NIC 1 host, the server will wait for 20 to 60 seconds to get the IP address from the DHCP server. You can then change the network settings of the NIC 2 host after 60 seconds have elapsed. To configure the LAN settings: (1) Press the Navigation key. A screen similar to the one below appears.
184 Appendix D: ePanel orientation from horizontal for full tower to vertical for rackmodel. • Edit Date This option is used to set the date and time format settings. • Password This option allows you to safeguard and protect the server from unathorized use by setting up access passwords. The security password should consist of 1 — 3 numeric characters.
185 • Shut Down This option is used to power off or restart the system. Important: Altos G710 cannot be turned off or restarted from the ePanel LCD display when it is running in Safe Mode. To power off the server, see page 34 for the detailed instruction. To reboot the server: (1) Use the Navigation key to select Reboot. The Press Reboot button again to confirm host REBOOT! message appears. (2) Press the Navigation key again to reboot the system.
186 Appendix D: ePanel
187 Index A Acer Server Management (ASM) system requirements ASM Agent 136 ASM Console 136 system setup 137 install ASM Agent 137 install ASM Console 137 Altos RAID-enabling key 67 installing 67 B BIOS setup 81 Advanced 90 Boot Settings 99 Floppy 97 IDE 93 Onboard Devices 102 PCI/PnP 98 Peripheral 91 Remote Access 106 Boot 111 ATAPI CD-ROM Devices 115 Boot Device Priority 111 Hard Disk Drives 113 Removable Devices 114 entering 82 Exit 119 Main 84 Product Information 89 System Information 86 Total Memory 8
188 MegaRAID utility 160 assign hot spare 161 create RAID 1 161 initialize RAID volume 161 RAID volume initialization 160 SCSI HBA utility 159 load default 160 load default settings 159 SCSI RAID HBA utility 159 create RAID 1 159 rear panel 13 S setting up the system 27 preinstallation requirements 27 specification graphics interface 5 I/O ports 6 management controller 5 media storage 4 memory subsystem 3 networking 5 PCI I/O 5 processor 3 SCSI controller 4 service ID 5 storage devices 51 replacing CD-ROM
