Acer Altos R720 Series User’s Guide
Copyright © 2006 Acer Incorporated All Rights Reserved. Acer Altos R720 Series User’s Guide Changes may be made periodically to the information in this publication without obligation to notify any person of such revision or changes. Such changes will be incorporated in new editions of this manual or supplementary documents and publications.
iii Notices FCC notice Class A equipment This device has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment.
iv Caution! Changes or modifications not expressly approved by the manufacturer could void the user’s authority, which is granted by the Federal Communications Commission, to operate this server. Use conditions This part complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
v Important safety instructions Read these instructions carefully. Save these instructions for future reference. 1 Follow all warnings and instructions marked on the product. 2 Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning. 3 Do not use this product near water. 4 Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product.
vi d If the product does not operate normally when the operating instructions are followed. Adjust only those controls that are covered by the operating instructions since improper adjustment of other controls may result in damage and will often require extensive work by a qualified technician to restore the product to normal condition. e If the product has been dropped or the chassis has been damaged f If the product exhibits a distinct change in performance, indicating a need for service.
iii iii iv v 1 System tour 1 Features summary External and internal structure Front bezel Front panel Rear panel Internal components System boards Mainboard Backplane and mid-plane board System diagnostic LEDs System jumpers 2 System setup Setting up the system Pre-installation requirements Connecting peripherals Turning on the system Power-on problems Configuring the system OS Turning off the system 3 System upgrade Installation precautions ESD precautions Pre-installation instructions Post-installati
viii Removing and installing a slim-line optical drive Installing and removing a FDD Installing a tape drive Installing a sixth HDD Removing and installing a PCI card Removing and installing the PCI riser assembly Removing and installing the PCI riser board Removing and installing a PCI card Replacing a system fan Upgrading the CPU CPU upgrading guidelines Upgrading the system memory Memory module installation guidelines DDR2 module population order Installing and removing a power supply Removing and instal
ix First steps checklist Hardware diagnostic testing Verifying proper operation of key system lights Specific problems and corrective actions Error beep codes BIOS POST error beep codes ARMC/3 module error beep codes Diagnostic POST code LEDs 136 137 137 138 146 146 148 149 Appendix A: Acer Altos R720 rack installation guide 155 Setting up the system rack System rack installation Vertical mounting hole pattern Installing the system into the rack 157 159 160 161 Appendix B: SAS hardware RAID configurat
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1 System tour
The Acer Altos R720 is a 2U rack optimized server that features single or dual-core Intel Xeon processors, fully buffered DIMMs, integrated SAS RAID, standard-based server management, and server-oriented embedded I/O. Remote monitoring and management functions are also included, providing a new level of user tools for server administration. This chapter provides a brief overview of the system hardware, including illustrations with component identification.
3 Features summary Listed below are the system’s key features: Processor • Supports two dual-core Intel® Xeon™ processors 5000 sequence with 2 x 2 MB L2 cache and 1066 MHz or 1333 MHz front side bus speed • Extended Memory 64-bit Technology • Enhanced Intel SpeedStep Technology • Execute Disable Bit Technology Chipset • Intel 5000P Memory Controller Hub (north bridge) • Intel ESB2-E (Enterprise South Bridge) I/O Controller (south bridge) Memory • Quad memory channels • Eight DDR2 FBDIMM (fu
4 1 System tour - 3.5-inch half-height tape drive SAS controller • LSI SAS 1068 3Gb/s SAS controller • Supports integrated SAS RAID • Supports RAID levels 0, 1, 5, 10, and 50 • Requires RAID activation key • Requires DDR2-400 registered ECC DIMM (mini DIMM) for RAID cache • Supports RAID BBU (Battery Backup Unit). Available as an upgrade option. Note: After installing the RAID activation key and RAID cache DIMM, the system BIOS setup allows you to enable the hardware RAID solution.
5 Graphic interface • ATI® ES1000 video controller with 16MB DDR SDRAM Baseboard Management Controller • Integrated BMC • IPMI (Intelligent Platform Management Interface) 2.0 compliant • Supports ARMC/3 (Acer Remote Management Card/3) (optional) Power supply • Supports one to two 750-watts hot-swap (1+1) redundant power supply modules with dual AC line cord System fan • Supports one to six hot-swap redundant system fans I/O ports • • Front • VGA/monitor port • USB 2.
6 1 System tour Operating system and utilities • Operating system options: • Microsoft® Windows® Server 2003, x64 edition • Microsoft Windows Server 2003 • Microsoft Windows 2000 Advanced Server • Red Hat Enterprise Linux 4.0 • Red Hat Enterprise Linux 4.0, EM64T • SUSE® Linux Enterprise Server 9.0 • SUSE Linux Enterprise Server 9.
7 External and internal structure Front bezel The front bezel provides an interface for system management via status LED indicators. The light pipes on the backside of the front bezel allow the system status LEDs to be monitored when the front bezel is closed. A front bezel lock is provided to prevent unauthorized access to hard drives, peripheral devices and the control panel.
8 1 System tour Front panel Item Icon Component Item Icon Component A Slim-line optical drive or FDD bay I HDD activity indicator B Tape drive filler panel J System ID indicator C Tape drive or Sixth hot-plug HDD bay K System ID button D VGA/monitor port L Reset button E LAN2 status indicator M USB 2.
9 Front panel control button functions Below table lists the functions of the front panel control buttons. Item Function NMI button Puts the server in a halt-state for diagnostic purposes. Reset button Press to reset the system. Power button Press to turn the system power on and off. System ID button Press to turn the system ID LED on and off. Hot-plug HDD carrier latch Press to release the carrier lever.
10 1 System tour Front panel LED indicators The illustration below shows the LED indicators available on the control panel and hot-plug HDD. Item A B LED indicator LAN2 status indicator LAN1 status indicator Color Status Description Green, on Link Link between system and network. Green, off Idle Green, blinking Active Network access Green, on Link Link between system and network.
11 Item C D LED indicator Power/ Sleep indicator Status/ fault indicator Color Status Description Green, off Power off System is not powered on. Green, on Power on System has power applied to it. Green, off S4/S5 System is in ACPI S4 or S5 state (power off). Green, blinking S1 System is in ACPI S1 state (sleep mode). Green, on S0 System is in ACPI S0 state (legacy power on). Green, on Ready System booted and ready.
12 Item D 1 System tour LED indicator Status/ fault indicator (cont.) Color Status Description Amber, blinking Noncritical condition • Non-critical temperature, voltage, or fan threshold crossing. • Chassis intrusion • Change in system memory configuration. • Change in CPU configuration. E F G HDD activity indicator System ID indicator Hot-plug HDD activity indicator Green, blinking HDD is active. Green, off No HDD activity. Blue, on System identification is active.
13 Rear panel Item Component Item Component A Low profile PCI expansion slots G Diagnostic POST (power-on self-test) code indicators B Full height PCI expansion slots H USB 2.
14 1 System tour Rear panel LED indicators The illustration below shows the LED indicators located on the rear panel. Item A LED indicator Function/ Status Color Description Hot-swap power supply module status indicator No power Off No AC power to the power supply. AC OK indicator Green, on System has power applied to it. Green, blinking AC power cord is plugged into an active AC power source. Amber • No AC power.
15 Item C D LED indicator Function/ Status Color Description System ID indicator ID Blue, on System identification is active. Blue, off System identification is disabled. Ready Green, on System booted and ready. Degraded Green, blinking CPU or DIMM disabled. Critical condition Amber, on Critical power supply, blower, voltage, or temperature failure. Noncritical condition Amber, blinking • Redundant power supply or blower failure.
16 1 System tour Internal components Item Component Item Component A SAS/SATA backplane board F Mainboard B Air baffles G Memory modules C Power distribution module H CPU air duct D Power supply module I System fans E Riser card assembly J Bridge board
17 System boards Mainboard The mainboard becomes accessible once you open the system. It should look like the figure shown below.
18 1 System tour Item Description Item Description C Diagnostic POST code indicators CC SATA 0 connector D Full height riser slot DD SATA 1 connector E Low profile riser slot EE SATA 2 connector F USB ports FF SATA 3 connector G VGA/Monitor port GG SATA 4 connector H System ID indicator HH SATA 5 connector I System status indicator II Integrated SATA hardware RAID activation key connector J Gigabit LAN1 and LAN 2 ports JJ ARMC/3 module connector K Serial B port KK Sy
19 Item Description U Bridge board connector V IDE optical drive connector W +12 V CPU power connector X AC power connector Y Battery Z Power supply signal connector Item Description * Reserved for remote management of server. This requires installation of an ARMC/3 module.
20 1 System tour Rear view Item Description Item Description A Flex bay power cable connector D Backplane power connector B Flex bay data cable connector E Mid-plane connectors C IDE connector
21 SAS mid-plane board Item Description Item Description A Fan 1 power connector G Integrated SAS hardware RAID BBU (battery backup unit) connector B Fan 2 power connector H Mid-plane power connector C Fan 3 power connector I Fan 6 power connector D Fan 4 power connector J Fan 5 power connector E Integrated SAS hardware RAID activation key connector K Thumbscrew F Bridge board connector
22 1 System tour System diagnostic LEDs Item Description Item Description A Diagnostic POST code indicators* E, F CPU error indicator B System ID indicator G 5-volt standby present indicator C System status indicator D DIMM error indicator * For more information on how to troubleshoot during a system hang, refer to the Diagnostic POST code table on page 149.
23 System jumpers Jumper name Settings Function J1D2 1-2 (default) Password enabled Password clear 2-3 Password disabled/cleared J1D3 1-2 (default) BIOS clear CMOS Clear CMOS 2-3 Forced CMOS clear J3H1 BIOS select 1-2 2-3 (default) Force lower bank Normal operation J1D1 BMC force update mode 1-2 (default) 2-3 BMC force update disabled BMC force update enabled J8A3 1-2 DCD (Data Carrier Detect) to DTR (Data Terminal Ready) signal 3-4 (default) DSR (Data Set Ready) to DTR signal Se
24 1 System tour
2 System setup
This chapter gives you instructions on how to set up the system. Procedures on how to connect peripherals are also explained.
27 Setting up the system Pre-installation requirements Selecting a site Before unpacking and installing the system, select a suitable site for the system for maximum efficiency.
28 2 System setup Connecting peripherals Caution! The server operates on 100-127/200-240 VAC only. Do not connect the system to an incorrect voltage source. Refer to the illustration below for specific connection instructions on the peripherals you want to connect to the system. Note: Consult the operating system manual for information on how to configure the network setup.
29 Turning on the system After making sure that you have properly set up the system and connected all the required cables, you can now power on the system. Note: After plugging in the AC power cord, allow system to warm up for 30 seconds or until the Status/fault LED on the control panel stops blinking before turning on the system. Refer to “Front panel LED indicators” on page 10 for the location of the Status/ fault LED. To power on the system: 1 If the bezel is locked, unlock it.
30 2 System setup If the POST finds any problems, the system will emit a beep code followed by an error message displayed on the monitor.
31 Configuring the system OS The Altos R720 comes with Acer EasyBUILDTM that allows you to conveniently install your choice of operating system. To start using EasyBUILD, follow the steps below. 1 Locate the EasyBUILD DVD included in the system package. 2 With the system turned on, gently press the CD-ROM drive Stop/ Eject button. 3 When the disc tray slides open, insert the EasyBUILD DVD with the label or title side of the disc facing upward.
32 2 System setup Turning off the system There are two ways by which you can turn off the server. These include: • If you are using a Windows OS on your server, you can turn off the server by clicking the Start button, point to Shut Down..., select Shut down from the drop-down window then click on OK. You can then turn off all peripherals connected to your server. If you are using another OS, refer to the OS documentation for instructions on how to shut down the OS.
3 System upgrade
This chapter discusses the precautionary measures and installation procedures you need to know to upgrade the system.
35 Installation precautions Before you install any server component, we recommend that you read the following sections. These sections contain important ESD precautions along with pre-installation and post-installation instructions. ESD precautions Electrostatic discharge (ESD) can damage the processor, disk drives, expansion boards, motherboard, memory modules and other server components.
36 3 System upgrade Warning! Failure to properly turn off the server before you start installing components may cause serious damage. Do not attempt the procedures described in the following sections unless you are a qualified service technician. Post-installation instructions Perform the steps below after installing a server component. 1 See to it that all components are installed according to the described step-by-step instructions.
37 Opening the server Caution! Before you proceed, make sure that you have turned off the system and all peripherals connected to it. Read the “Preinstallation instructions” on page 35. You need to open the server before you can install additional components. The front bezel and top cover are removable to allow access to the system’s internal components. Refer to the following sections for instructions.
38 3 System upgrade Removing and installing the front bezel To remove the front bezel: 1 If the bezel is locked, unlock it. 2 Disconnect any cables attached to the control panel. 3 Grasp the front bezel at the outer edge and pull it straight out.
39 To install the front bezel: 1 Line up the center notch on both ends of the bezel with the center guide on the rack handles. 2 Slide the front bezel onto the chassis until it clicks into place.
40 3 System upgrade Removing and installing the top cover To remove the top cover: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the screw located on the top cover (A). 3 Press and hold the blue release button (B), then slide the cover toward the back of the chassis until the cover disengage with the slots on the chassis (C). 4 Insert your finger in the notch (D), then lift the top cover away from the server and put it aside for reinstallation later.
41 To install the top cover: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Place the top cover on the chassis so that the tabs on the cover align with the slots on the chassis . 3 Slide the top cover toward the front of the chassis until it is fully closed (A). 4 Replace the screw on the top cover (B).
42 3 System upgrade Removing and installing the CPU air duct Caution! Always operate your server with the CPU air duct installed to ensure reliable and continued operation.
43 To install the CPU air duct: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Place the CPU air duct over the two processor sockets. The front edge of the air duct should touch the front fan module and the top of the installed air duct should be flush with the top of the power supply. Caution! Do not pinch or unplug cables that may be near or under the air duct. 3 Observe the post-installation instructions described on page 36.
44 3 System upgrade Removing the CPU air dam To remove the CPU air dam: Important: Do not remove the CPU air dam if only one processor is installed. Do not remove the memory air deflector. If two processors are installed, remove the CPU air dam. If installing fullheight DIMMs, remove the memory air deflector. 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Turn the CPU air duct over (A).
45 Removing and installing the air baffles Caution! Always operate your server with both the air baffles installed to ensure reliable and continued operation. Your server is equipped with two air baffle, one small air baffle attached to the drive cage area and one large air baffle attached between the backplane board and the power supply. You will need to remove the smaller air baffle to perform the following procedures.
46 3 System upgrade To remove the large air baffle: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Note how the cables are routed over and under the air baffle. You will need to re-route these cables later. 3 Disengage the air baffle and pull it out of the chassis. To install the small air baffle: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Engage the air baffle into its chassis slot.
47 To install the large air baffle 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Lower the air baffle into the chassis and snap it into the mainboard standoff. 3 While setting the baffle into place, route the cables beneath it appropriately. 4 Observe the post-installation instructions described on page 36.
48 3 System upgrade Removing and installing storage devices The system supports 3.5-inch and 5.25-inch storage devices. The system comes pre-installed with one hot-plug SAS hard disk drive and an optical drive. An optional floppy drive, tape drive, or sixth hot-plug HDD can also be added to the server. Caution! To maintain proper system cooling, filler panels must be installed if a device is not replaced.
49 4 Pull out the lever and slide the carrier from the chassis (B). 5 Place the HDD carrier on a clean, static-free work surface. 6 If you are replacing a hard disk, remove the four screws that secure the hard disk to the HDD carrier, then remove the disk from the HDD carrier. Keep the screws for later HDD installation. To install a HDD: Note: To puchase a HDD carrier, contact your local Acer representative. 1 Perform steps 1 to 4 listed on the “To remove a HDD” section on page 48.
50 3 System upgrade 6 Install a hard disk on the HDD carrier, then secure it with the four screws (A) that came with the HDD carrier (B). 7 With the lever still extended, slide the HDD carrier all the way into the drive bay (A). Do not push on the lever until it begins to close by itself. 8 When the lever begins to close by itself, push on it to lock the drive assembly into place (B).
51 Removing and installing a slim-line optical drive Note: The slim-line optical drive is not hot-swappable. Before removing or replacing the drive, you must first power down the server, unplug the AC power cord from the system, and turn off all peripherals devices connected to the server. Caution! To maintain proper system cooling, a filler panel must be installed if a device is not installed in the bay.
52 4 3 System upgrade Remove the screw that secures the interposer board to the optical drive tray. A B 5 Pull the interposer board to remove it, then store the board in a protective packaging. A 6 Press downward on the side of the tray (A) and disengage the drive from the two metal tabs on the opposite side of the tray (B). 7 Lift the optical drive out of the tray (C). 8 Store the optical drive tray for future use.
53 9 Install the filler panel into the drive bay. If installing a new optical drive, see succeeding section. To install a slim-line optical drive: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 If necessary, remove the old optical drive. See previous section. 3 If a filler panel is installed, remove it from the drive bay. 4 Remove the new drive from its protective packaging.
54 3 System upgrade 6 Install the new optical drive into the optical drive tray by aligning the two holes on the left edge of the optical device with the two metal tabs in the tray (A). 7 Lower the right side of the device into the tray until it clicks into place (B). 8 Secure the interposer board to the optical drive tray with the scew supplied with the optical drive kit. B A 9 Slide the optical drive tray into the front opening in the server (A).
55 11 For installing an optional USB floppy drive, note the location of the USB connector (C) on the backplane board and refer “To install a FDD in a converted HDD bay” section on page 56 for installation instructions. 12 Observe the post-installation instructions described on page 36.
56 3 System upgrade Installing and removing a FDD You can choose to install a FDD into either the slim-line optical drive bay or the top, left-hand HDD bay, directly beneath the slim-line drive bay. To install a FDD in the optical drive bay: Note: Refer to the FDD documentation for additional installation requirements. 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 If necessary, remove the old FDD.
57 3 Remove the slim-line optical drive. See “To remove a slim-line optical drive” section on page 51. 4 If a drive carrier cover is installed, remove the cover from the drive bay. 5 Place the diskette drive conversion carrier on a clean, static-free work surface. 6 Remove the four screws that secure the rails to the diskette drive conversion carrier kit. 7 Slide the new FDD into the drive carrier, inserting the rear of the drive first, with the underside of the drive facing down.
58 9 3 System upgrade Secure the FDD into the carrier with the two screws that came with your diskette drive conversion kit. 10 Attach the slide rails to the sides of the carrier using the four screws that you removed earlier. 11 Slide the carrier assembly into the upper-left HDD bay into the front opening in the server (A). 12 Plug the data drive cable into the USB connector on the backplane board (B).
59 13 Observe the post-installation instructions described on page 36. To remove the FDD from the optical drive bay: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Disconnect the data cable from the USB connector on the backplane board. 3 Press the blue release lever to unlock the FDD tray and remove the FDD tray assembly from the server. 4 Slide the tray out through the front of the server.
60 6 3 System upgrade Install an empty hot-plug HDD carrier or a filler panel into the HDD bay. If installing a new FDD, see “To install a FDD in a converted HDD bay” section on page 56 for instructions. Caution! The filler panel must be installed to maintain proper system cooling. Installing a tape drive To install a tape drive into the server, make sure you have the following items: • Tape drive kit • 3.
61 3 Remove the empty HDD carrier from the sixth drive bay. See “To remove a HDD” section on page 48. 4 Attach the tape drive to the tape drive carrier (A), then secure the tape drive into the carrier with the four screws (B) that are included in the tape drive carrier kit.
62 3 System upgrade 5 Slide the tape drive assembly into the combined tape drive or sixth drive bay until the carrier clicks into place. 6 Plug the data cable to the rear of the tape drive. 7 Connect the other end of the data cable to the data cable connector on the rear of the backplane board. 8 Plug the power cable to the rear of the device. 9 Connect the other end of the power cable to the power cable connector on the rear of the backplane board.
63 3 Remove the empty HDD carrier from the sixth drive bay. See “ To remove a HDD” section on page 48. 4 Slide the sixth HDD bracket into the backplane board. 5 Align the option sixth HDD board with the matching holes in the backplane board. 6 Carefully move the board down to seat the board in the backplane, then secure it with two screws supplied with the sixth HDD bracket kit.
64 3 System upgrade Note: Make sure the board seats securely into the plastic retainer at the bottom of the opening in the backplane board. 7 Install a hot-plug HDD into the sixth HDD bay. See “To install a HDD” section on page 49 for installation instructions. 8 Observe the post-installation instructions described on page 36.
65 Removing and installing a PCI card Note: The PCI riser assembly includes an intrusion switch that engages the system cover. The intrusion switch is provided to allow server management software to monitor removal of the top cover from the server. Caution! The PCI riser assembly must be installed to maintain proper airflow inside the server. Removing and installing the PCI riser assembly PCI riser boards are installed in a removable PCI riser assembly.
66 3 System upgrade 5 Lift the riser assembly from the chassis (B). 6 Place the riser assembly on a clean, static-free work surface. 7 Add or remove PCI cards. 8 Observe the post-installation instructions described on page 36.
67 To install the PCI riser assembly: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Lower the PCI riser assembly (A), aligning the three hooks on the back edge of the riser assembly with the matching slots on the rear of the chassis (B). 3 Press down on the assembly until the three hooks on the rear of the riser assembly engage the chassis back panel slots. 4 Connect the cables to the installed PCI card.
68 3 System upgrade To remove a PCI riser board 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the CPU air duct. Perform the instructions described in “To remove the CPU air duct” section on page 42. 3 Remove the PCI riser assembly from the server. See “To remove the PCI riser assembly” section on page 65. 4 Remove any installed PCI cards from the riser board. See “To remove a PCI card” section on page 69.
69 3 Remove the PCI riser assembly from the server. See “To remove the PCI riser assembly” section on page 65. 4 While holding the blue release lever in (A), align the holes in the PCI riser board with the retention pins on the riser assembly. 5 Slide the riser board toward the left (B), then release the blue lever to lock the board in place. 6 Observe the post-installation instructions described on page 36.
70 3 System upgrade Note: The install sequence for low profile PCI cards on the opposite side of the riser assembly is the same. 6 Pull up the card to remove it (C), then store the card in an antistatic protective wrapper. 7 Observe the post-installation instructions described on page 36. To install a PCI card Note: When installing PCI-X cards into the full height riser board, the cards must be installed starting with the top slot first, followed by the middle and then the bottom.
71 5 When removing a full height PCI riser board, open the full length PCI card retention clip on the front of the riser assembly by rotating it 90 degrees outward (B). 6 Remove the filler panel (C), if installed. 7 Insert the PCI card into the selected slot (D). Make sure the card is properly seated. 8 Close both retention clips. 9 Observe the post-installation instructions described on page 36.
72 3 System upgrade Replacing a system fan The system fans on the server can be individually replaced or hotswapped in the event of failure. To provide adequate cooling in the chassis, at least 3 fans must be installed to the server. Each fan is equipped with an LED to indicate a fan failure condition. If the system fan LED is on, the fan assembly needs to be replaced. The system fan LED remains off during normal operation. The system ships out with only three system fans installed.
73 3 Grasp the defective fan and lift it up the fan bay. 4 Install the new fan by sliding the new fan into an empty fan socket. 5 Observe the post-installation instructions described on page 36.
74 3 System upgrade Upgrading the CPU The server supports two dual-core Intel Xeon processors 5000 sequence with 2 x 2 MB L2 cache and 1066 MHz or 1333 MHz FSB. CPU upgrading guidelines When installing CPUs the following must be observed: • Use only Acer-qualified CPUs. • Each CPU socket include a CPU and heat sink combination. • When two CPUs are installed, both should have identical revision, core voltage, and speed values. • When only one CPU is installed, it must be installed in CPU 1 socket.
75 4 Loosen the four screws on the heat sink. 5 Lift the heat sink to remove it. 6 Place the heat sink upside down on a flat surface. Note: Wipe off the thermal grease from both the heat sink and processor using an alcohol pad. 7 Pull the CPU socket retainer lever handle down and away from the socket to release it. 8 Lift the load plate. 9 Pull out the CPU from the socket, then store it in an anti-static bag. To install a CPU: 1 Perform steps 1 to 3 of the “To remove a CPU:” section.
76 3 System upgrade 3 Push the socket retainer lever handle down and away from the socket to release it, then pull the lever to a fully open, upright position. 4 Lift the load plate (A) and remove the protective socket cover (B). 5 Remove the CPU from its protective packaging. 6 Position the CPU over the socket (A), making sure the CPU cutouts match the socket notches, then insert the CPU into the socket (B).
77 Upgrading the system memory Altos R720 supports eight DDR2 fully buffered DIMM slots. Each slot supports 512 MB, 1 GB, and 2GB DDR2-533/667 FBDIMM. The maximum memory capacity is 16 GB. Memory module installation guidelines The following rules apply when installing memory modules to the server: • The system must have a minimum of one 512 MB FBDIMMs installed. When installing additional memory, refer to the tables on “DDR2 module population order” on page 78 for proper population order.
78 3 System upgrade DDR2 module population order Branch 0 Channel A DIMM A1 DIMM A2 Branch 1 Channel B DIMM B1 DIMM B2 Channel C DIMM C1 DIMM C2 Channel D DIMM D1 DIMM D2 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 512 MB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2
79 6 Press the holding clips inward to lock the DIMM in place (D). Note: The DIMM slot is slotted to ensure proper installation. If you insert a DIMM but it does not fit easily into the socket, you may have inserted it incorrectly. Reverse the orientation of the DIMM and insert it again. 7 Observe the post-installation instructions described on page 36. To remove DIMMs Before you can install a new DIMM in a socket, first remove any previously installed DIMM from that socket.
80 3 System upgrade Caution! Use extreme care when removing DIMMs. Too much pressure can damage the connector. Apply only enough pressure on the plastic levers to release the DIMM. 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Press the holding clips on both sides of the DIMM slot outward to release the DIMM (A). 3 Gently pull the DIMM upward to remove it from the DIMM slot (B). 4 Observe the post-installation instructions described on page 36.
81 Installing and removing a power supply The server has two hot-swap power supply module bays on the rear panel that accept hot-swap redundant power supply modules. The system ships out with only a single power supply module installed. You have the option to purchase an extra power supply module to provide the system with a redundant power source. A redundant power configuration enables a fully-configured system to continue running even if one power supply module fails.
82 3 System upgrade To install a power supply module 1 If a filler panel is installed, press the release lever (A) and use the finger hole to remove the filler panel out of the bay (B). 2 Insert the power supply module into the power supply bay until it locks into place. 3 Plug the power cord into the DC receptacle on the power supply. 4 Verify that the LED on the power supply are functioning. Refer to the “Rear panel LED indicators” on page 14 for more information.
83 To remove a power supply module Caution! Power supply hot-swap operations should be performed only if a failure occurs in the power supply. 1 If there are more than one power supply modules installed, determine which power supply module has failed. Refer to the “Rear panel LED indicators” on page 14 for more information. 2 Remove the AC power cord from the power supply being replaced. 3 Press the power supply latch to release the power supply module from the chassis (A).
84 3 System upgrade Removing and installing an ARMC/3 module The optional ARMC/3 module provides server management firmware and functionality to the system. To remove an ARMC/3 module: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the CPU air duct. Perform the instructions described in “To remove the CPU air duct” section on page 42. 3 Remove the NIC module. 4 a Pull up the module to remove it from the connector.
85 5 Pull up the module to remove it from the connector (B). 6 Observe the post-installation instructions described on page 36. To install an ARMC/3 module: Note: Prior to installing the ARMC/3 module module, you must remove the server management port cover module cover on the rear of the server. 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the CPU air duct. Perform the instructions described in “To remove the CPU air duct” section on page 42.
86 3 System upgrade 4 Attach the module to the ARMC/3 module connector on the mainboard and snap the standoff into the matching hole on the mainboard (B). 5 Install the NIC module. 6 a Install the three standoffs to the mainboard. b Attach the module to the NIC module connector on the mainboard and matching standoff holes. Observe the post-installation instructions described on page 36.
87 Removing and installing the SAS mid-plane board To remove the SAS mid-plane board: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the air baffles. See “To remove the small air baffle” section on page 45. 3 Make sure all hot-plug HDD carriers are removed from the drive bay. For instructions, see “To remove a HDD” section on page 48. 4 Disconnect all cables attached to the SAS mid-plane board.
88 3 System upgrade To install the SAS mid-plane board 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the air baffles. See “To remove the small air baffle” section on page 48. 3 Position the mid-plane board over the retention clips (A). 4 Slide it forward (B) and insert the mid-plane into the backplane connector (C). 5 Connect the cables to the mid-plane board. 6 Observe the post-installation instructions described on page 36.
89 Removing and installing the SAS/SATA backplane board To remove the SAS/SATA backplane board: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the air baffles. See “To remove the small air baffle” section on page 45. 3 Make sure all hot-plug HDD carriers are removed from the drive bay. For instructions, see “To remove a HDD” section on page 48. 4 Disconnect all cables attached to the backplane board. 5 Remove the SAS mid-plane board.
90 3 System upgrade To install the SAS/SATA backplane board: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the air baffles. See “To remove the small air baffle” section on page 45. 3 Make sure all hot-plug HDD carriers are removed from the drive bay. For instructions, see “To remove a HDD” section on page 48. 4 Hold the backplane board only by the edges. Do not push or pull on any components on the backplane.
91 Configuring the integrated SAS hardware RAID components The system supports hardware RAID through the SAS mid-plane and backplane board. The server platform supports RAID 0, 1, 5, 10, and 50 levels. Functionality for hardware RAID is enabled by using the following components: • RAID activation key • RAID cache There is also an option to install the RAID BBU.
92 3 System upgrade 5 Store the activation key in an anti-static bag. 6 Observe the post-installation instructions described on page 36. To install the RAID activation key: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the RAID activation key from its protective packaging. 3 Align then insert the activation key into the RAID activation key connector on the SAS mid-plane board. 4 Observe the post-installation instructions described on page 36.
93 4 Gently pull the RAID cache upward to remove it from the slot (B). 5 Close the clips. 6 Replace the air baffles and CPU air duct. 7 Observe the post-installation instructions described on page 36. To install the RAID cache: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the air baffles. See “To remove the small air baffle” section on page 45. 3 Locate the RAID cache memory (DDR-2) slot on the SAS mid-plane board.
94 3 System upgrade Removing and installing the RAID BBU To remove the RAID BBU: 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the air baffles. See “Removing and installing the air baffles” section on page 42. 3 Disconnect the battery cable from the SAS mid-plane board (A) and detach it from the chassis (B). 4 Remove the battery holder from the chassis. 5 Open the battery holder (A), then detach the cable inside the battery pack (B).
95 8 Observe the post-installation instructions described on page 36. To install the RAID BBU 1 Observe the ESD precautions and pre-installation instructions described on page 35. 2 Remove the air baffles. See “To remove the small air baffle” section on page 45. 3 Open the battery holder (A), then connect the cable inside the battery pack (B). 4 Secure the battery cable to its chassis holder (A). 5 Attach the cable to the RAID BBU connector on the SAS mid-plane board (B).
96 3 System upgrade 6 Engage the hooks on the back of the battery into the matching chassis tabs, then slide it toward the power supply to lock into place. 7 Connect the power cable between the BBU and the mid-plane board. 8 Replace the air baffles and CPU air duct. 9 Observe the post-installation instructions described on page 36.
4 BIOS setup
This chapter gives information about the system BIOS and discusses how to configure the system by changing the settings of the BIOS parameters.
99 BIOS setup BIOS setup is a hardware configuration program built into the system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is no need to run this utility. The BIOS setup utility stores basic settings for your server.
100 4 BIOS setup Entering BIOS setup Power on the server to start the system POST process. During bootup, press F2 to enter the BIOS setup screen. Note: You must press F2 while the system is booting. This key does not work during any other time. There are several tabs on the setup screen corresponding to the eight primary BIOS menus.
101 • Press F1 for General Help on using the BIOS setup. • Press F9 to load the default configuration. • Press F10 to save changes and close the BIOS setup. • Press Esc to close the BIOS setup. In the descriptive table following each of the screen illustrations, settings in boldface are the default and suggested parameter settings.
102 4 BIOS setup Using the BIOS menus Main The Main menu displays basic and important information about the system. These information are necessary for troubleshooting and may be required when asking for technical support. These entries are for your reference only and are not user-configurable. The System Date and System Time parameters lets you define the sytem’s time and date settings. The real-time clock keeps the system date and time.
103 Parameter Description Processor Specification of the processor currently installed in the server. Total Memory Indicates the size of the system memory. Quiet Boot When Enabled, the BIOS splash screen is displayed during startup. Option Enabled Disabled When Disabled, the diagnostic messages are displayed during startup. POST Error Pause If Enabled, the system will pause if an error is found during POST. System Date Sets the date following the month-day-year format.
104 4 BIOS setup Advanced The Advanced menu contains parameter values that define how the system behaves on startup. Warning! Be cautious in setting parameter values in the Advanced menu as any incorrect value may cause the system to malfunction. Press Enter to enter the submenu screen of the parameters shown in the screen below.
105 Processor The Processor submenu displays CPU settings such as type, actual speed, cache size and other CPU related settings. Parameter Description Option Core Frequency Indicates the processor clock speed. System Bus Frequency Indicates the processor front side bus speed. Hyper Threading Technology Enables or disables the Hyper-Threading Technology function of the processor. Enabled Enhanced Intel SpeedStep Technology When set to Auto, this feature allows the OS to reduce power consumption.
106 4 BIOS setup Parameter Description Option Virtualization Technology Enables or disables the system to run multiple operating systems and applications in different partition. Disabled Enabled Execute Disable Bit When Enabled, the processor disables code execution when a worm attempts to insert a code in the buffer preventing damage and worm propagation. Enabled Disabled When Disabled, the processor forces the Execute Disable Bit feature flag to always return to 0.
107 Processor # Information The screen below appears when you select the Processor #1 or 2 Information menu.
108 4 BIOS setup Memory The Memory submenu displays the total amount of memory installed, the number of memory modules installed, and the current memory configuration. Parameter Description Total Memory Indicates the total amount of onboard memory. The memory size is automatically detected by BIOS during the POST. If you install additional mamory, the system automatically adjusts this parameter to display the new memory size.
109 Parameter Description DIMM information Indicates the DIMM and DIMM slot status. Configure Memory RAS and Performance The screen below appears when you select the Configure Memory RAS and Performance menu. This submenu allows you to view memory configuration details and configure the memory modules in the server.
110 4 BIOS setup Parameter Description Option Thermal Throttling Enables or disables thermal throttling. When disabled, the chipset and BIOS will not perform any electrical throttling on overheated DIMMs. Enabled Disabled AMB Thermal Sensor Controls the operation of the thermal sensors on the advanced memory buffers. When disabled, thermal throttling option will also be disabled.
111 Parameter Description Option Onboard SATA Controller Enables or disables the integrated Serial ATA controller. Enabled Disabled SATA Mode When set to Enhanced, it will enable all SATA connectors as individual connectors. Enhanced Legacy When set to Legacy, it will enable primary and secondary channels on SATA connectors. AHCI Mode Enables or disables access to all six SATA connectors via the AHCI (Advanced Host Controller Interface) Option ROM.
112 4 BIOS setup Mass Storage The Mass Storage submenu displays the status of the mass storage controller. Parameter Description Option SAS Controller Enables or disables the SAS controller. Enabled Disabled SAS Option ROM If enabled, initializes the the embedded SAS device Option ROM. Enabled Configure SAS as SW RAID Enables or disables the Embedded Server RAID Technology on the SAS connectors. Disabled ROMB setup Indicates if integrated RAID is enabled or not.
113 Serial Port The Serial Port submenu lets you define the parameter settings for the system’s serial port. Parameter Description Option Serial A Enable Enables or disables the onboard serial A port. Enabled Disabled Address Set the base I/O address for the serial B port. 2F8 3E8 2E8 3F8 IRQ Set the interrupt request line for the serial B port.
114 4 BIOS setup USB Confguration The USB Configuration submenu allows you specify settings for USB devices. Parameter Description Option USB Controller Enables or disables the USB controller. Enabled If disabled, all the USB controllers will be turned off and inaccessible to the OS. Disabled Legacy USB Support Enables or disables the support for legacy USB devices. Enabled Port 60/64 Emulation Enables or disables the I/O port 60/64h emulation support.
115 Parameter Description Option Storage Emulation When set to Auto, USB mass storage devices with less than 530 MB will be emulated as a floppy and the remaining as hard drives. The Forced FDD option can be used to force a formatted HDD to boot as a FDD. Auto Floppy Sets the transfer rate at Hi Speed (480 Mbps) or Full Speed (12 Mbps). High Speed Low Speed USB 2.
116 4 BIOS setup PCI The PCI submenu lets you specify settings that are related to the onboard controllers. enable or disable the ROM scan of a device installed in the selected PCI slot. It also enables or disables posting of a 16-bit legacy ROM from the plug-in fiber channel card. Parameter Description Option PCI Memory Mapped IO Space This selects the amount of memory that is reserved for PCI address space below 4GB for PCI devices. 2.
117 Parameter Description Option Onboard NIC ROM Enables or disables both channels of the embedded LAN. Note: If disabled, NIC1 and NIC2 cannot be used to boot the system. Enabled Disabled NIC 1 or 2 MAC Address Indicates the media access control of the system’s LAN controller. I/O Acceleration Technology Enables or disables the onboard LAN’s I/O Acceleration Technology.
118 4 BIOS setup System Acoustic and Performance Configuration The System Acoustic and Performance Configuration submenu lets you set the system fan performance option. Parameter Description Option Set Fan Profile Select the Fan Control Profile that will be used to cool the system. Performance Altitude When set to less than 300 m (<= 980 ft), it will provide the best performance option for servers operating at or near sea level.
119 Security The Security menu allows you to safeguard and protect the system from unauthorized use by setting up access passwords. Parameter Description Option Administrator Password Prevents unauthorized access to the BIOS setup utility. Not Installed Installed User Password Secures the system against unauthorized use. Once you set this password, you have to type it whenever you boot the system. User password is available only when an Administrator password is set.
120 4 BIOS setup Parameter Description Option Front Panel Lockout When Enabled, the front panel power and reset buttons will be locked. The power and reset operation must be controlled via system management interface. Disabled Enabled To set a Administrator/User password 1 Use the up/down keys to highlight a password parameter (Set Administrator Password or Set User Password) then press Enter. A password box will appear. 2 Type a password then press Enter.
121 Server Management The Server Management submenu lets you specify the appropriate settings for the system’s event handling function. The system event log enables you to record and monitor events that occur in the system (eg., system temperature changes, fan stops, overtemperature, over-voltage, fan failures, etc.). Parameter Description Option Assert NMI on SERR Enables or disables the PCI bus SERR (system error) support.
122 4 BIOS setup Parameter Description Option Resume on AC Power Loss Defines the mode of operation if a power loss occurs. When set to Stay Off, the system remains off after power shutdown. Stay Off Last State Reset When set to Last State, the system returns to the state it was prior to the AC power loss. When set to Reset, the system will turn on after power is restored. Clear System Event Log Deletes all events in the System Event Log.
123 Console Redirection The Console Redirection submenu lets you enable or disable the console redirection parameters for server management tasks over the serial port.
124 4 BIOS setup System Information The System Information submenu displays basic information about the server unit.
125 Boot Options The Boot Options menu allows you to set the BEV device priority during system bootup. It also displays information about the installed storage devices. Parameter Description BEV Device # Sets the boot order of the Bootstrap Entry Vector Devices. BEV devices are devices which have a bootable Option ROM such as a network card or onboard network controller. Press Enter to access the BEV Device # submenu.
126 4 BIOS setup BEV Device # The BEV Device # submenu lets you specify the preferred settings for system bootup. Parameter Description Option Boot Timeout Sets the automatic boot time-out value. Note: A value ot 65535 will disable the timeout completely. 10 1 Boot Option 1 Sets the device from which the system will first attempt to boot up. Boot Option 2 Sets the device from which the system will attempt to boot up when the first attempt failed.
127 Parameter Description CD-ROM Order Specifies the boot device priority sequence for available CD drives. Floppy Order Specifies the boot device priority sequence for available FDD. BEV Device Order Specifies the boot device priority sequence for available BEV devices.
128 4 BIOS setup Boot Manager The Boot Manager menu lets you set the device priority during system bootup. The server will attempt to boot from the first device on the list. If the first device is not available, it will continue down the list until it reaches an available device. Select a boot option, then press Enter.
129 Error Manager The Error Manager menu lets you view the system POST errors detected by the system.
130 4 BIOS setup Exit The Exit menu displays the various options to quit from the BIOS setup. Highlight any of the exit options then press Enter. Parameter Description Save Changes and Exit Saves changes made and close the BIOS setup. Discard Changes and Exit Discards changes made and close the BIOS setup. Save Changes Saves changes made in the BIOS setup. Discard Changes Discards all changes made in the BIOS setup. Restore Defaults Loads the default settings for all BIOS setup parameters.
131 Parameter Description Restore User Default Values Restores previously saved user default values.
132 4 BIOS setup Upgrading the BIOS The upgrade utility allows you to upgrade the BIOS in the flash memory. To prepare to upgrade the BIOS, you need to record the current BIOS settings and download the BIOS image file to a temporary folder on your hard drive or a USB flash memory device. To record the current BIOS settings: 1 Run BIOS setup. See “Entering BIOS setup” on page 100. 2 Write down the current settings in the BIOS setup utility.
5 Troubleshooting
This chapter provides possible solutions for specific problems. If you cannot correct the problem, contact your local Acer representative or authorized dealer for assistance.
135 Troubleshooting This chapter helps you identify and solve problems that might occur while you are using the system. For any issue, first ensure that you are using the latest firmware and files. Firmware upgrades include updates for BIOS, the BMC, and the hot-swap controller. In addition to the server firmware and files, make sure to update any drivers used for components you have installed in your system, such as video drivers, network drivers and SAS drivers.
136 5 Troubleshooting First steps checklist • AC power available at the wall outlet? • Are the power supplies plugged in? Check the AC cable(s) on the back of the chassis and at the AC source.
137 Hardware diagnostic testing This section provides a more detailed approach to identifying a hardware problem and locating its source. Caution! Before disconnecting any peripheral cables from the system, turn off the system and any external peripheral devices. Failure to do so can cause permanent damage to the system and/ or the peripheral device. 1 Turn off the system and all external peripheral devices. Disconnect each of device from the system, except for the keyboard and the video monitor.
138 5 Troubleshooting Confirming loading of the OS Once the system boots up, the operating system prompt appears on the screen. The prompt varies according to the operating system. If the operating system prompt does not appear, see "No Characters Appear on Screen" on page 143. Specific problems and corrective actions The following contains specific problems that may arise during the use of your server. Possible solutions are listed for each problem. Power indicator does not light.
139 Server boot does not complete POST Do the following: • Make sure the CPU is properly seated. • Check the BIOS release notes to ensure the BIOS installed on the platform supports the stepping and the family of processors currently installed. Server does not recognize all of the processors installed Do the following: • Make sure the CPU is properly seated. • Make sure the CPU complies with the system requirements. • Make sure the CPU is populated according to the system requirements.
140 5 Troubleshooting If you have installed one or more hard drives in the system, do the following: • Make sure the power and signal cables are connected correctly. • If using a sixth HDD, make sure the sixth HDD board is properly installed to the backplane board and HDD is plugged into connectors on the sixth HDD board. Check that the relevant switches and jumpers on the hard drive are set correctly. Refer to drive documentation for more information.
141 Hard drives are not recognized. Do the following: • Make sure the disk controller is not disabled in the BIOS setup. • Make sure the drive is compatible. Bootable CD drive is not detected. Make sure the Boot Options setting in the BIOS setup utility is configured to allow the CD drive to be the first bootable device. New memory modules installed are not detected. Do the following: • Make sure the memory modules are properly seated on the DIMM slots.
142 5 Troubleshooting Problems with the network Network status indicator does not light. Do the following: • Check the cabling and network equipment to make sure that all cables are properly connected. • Reinstall the network drivers. • Try another port or hub on the switch. Diagnostics pass but the connection fails. Make sure the network cable is securely attached. The controller stopped working when an adapter was installed.
143 • Network might be idle. Try accessing the server. Server hangs when the drivers are loaded. Change the PCI interrrupt settings. There is problem with the application software. Do the following: • Verify that the software is properly configured for the system. Refer to the software installation and operation documentation for instructions on setting up and using the software. • Try a different version of the software to see if the problem is with the copy you are using.
144 5 Troubleshooting • Make sure the memory modules comply with the system requirements. • Make sure the memory modules have been populated according to the system requirements. • Remove and reseat the memory modules. • Make sure the CPU comply with the system requirements. • Make sure the CPU is populated according to the system requirements. If you are using a video controller board, do the following: 1 Verify that the video works using the onboard video controller.
145 Check the following: • Is the power indicator lit? If not, see “Power indicator does not light.” on page 138 . • Have any of the fan motors stopped? Use the server management subsystem to check the fan status.
146 5 Troubleshooting Error beep codes BIOS POST error beep codes The following table lists the POST error beep codes. Prior to system video initialization, BIOS uses these beep codes to inform you of error conditions. The beep code occurs only when a critical error occurs or when the BIOS fails to boot to the operating system. Not all error conditions are supported by the BIOS beep codes.
147 Troubleshooting BIOS POST error beep codes The following table lists the possible beep codes thay may occur while using the system and is followed by solutions to the situation. Number of beeps 1, 2, or 3 Troubleshooting action • Make sure the memory modules are properly seated on the DIMM slots. • Make sure the memory modules comply with the system requirements. • Make sure the memory modules have been populated according to the system requirements. 4-7, 9-11 • Indicates a fatal error.
148 5 Troubleshooting ARMC/3 module error beep codes In addition to the beep codes above, additional beep codes are provided if an ARMC/3 module is installed. The management modules provide the following additional beep codes. Beep Code Reason for the beeps and action to take 1 Control panel CMOS clear has been initiated. 1-5-1-1 Processor failure. Reseat or replace the failed processor. 1-5-2-1 No processor is installed or the CPU 1 socket is empty. Reseat or replace the failed processor.
149 Diagnostic POST code LEDs During the system boot process, BIOS executes a number of platform configuration processes, each of which is assigned a specific hex code number. As each configuration routine is started, BIOS will display the given POST code to the diagnostic POST code LEDs found on the rear of the mainboard. To assist in troubleshooting a system hang during the POST process, the diagnostic LEDs can be used to identify the last POST process to be executed.
150 5 Troubleshooting Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber code MSB LSB Description 0x13h OFF OFF G A SMM initialization OFF OFF R G Initializing a chipset component 0x22h OFF OFF A OFF Reading configuration data from memory (SPD on DIMM) 0x23h OFF OFF A G Detecting presence of memory 0x24h OFF G R OFF Programming timing parameters in the memory controller 0x25h OFF G R G Configuring memory parameters in the memory controller 0x26h OFF G A OFF
151 Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber code MSB LSB Description ATA / ATAPI / SATA 0x5Ah G R G R Resetting PATA / SATA bus and all devices 0x5Bh G R G A Reserved for ATA 0x5Ch G A OFF R Resetting SMBUS 0x5Dh G A OFF A Reserved for SMBUS SMBUS Local Console 0x70h OFF R R R Resetting the video controller 0x71h OFF R R A Disabling the video controller 0x72h OFF R A R Enabling the video controller Remote Console 0x78h G R R R Resetting th
152 5 Troubleshooting Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber code MSB LSB Description 0x9Bh A OFF G A Enabling the mouse 0xB0h R OFF R R Resetting fixed media device 0xB1h R OFF R A Disabling fixed media device 0xB2h R OFF A R Detecting presence of a fixed media device (IDE hard drive detection, etc.
153 Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber code MSB LSB Description 0xDB A R G A Trying boot device selection 0xDC A A OFF R Trying boot device selection 0xDE A A G R Trying boot device selection 0xDF A A G A Trying boot device selection Pre-EFI Initialization (PEI) Core 0xE0h R R R OFF Started dispatching early initialization modules (PEIM) 0xE2h R R A OFF Initial memory found, configured, and installed correctly 0xE1h R R R G Reserved for init
154 5 Troubleshooting Diagnostic LED Decoder Checkpoint G=Green, R=Red, A=Amber code MSB LSB Description 0xF8h A R R R Operating system has requested EFI to close boot services (Exit Boot Services has been called) 0xF9h A R R A Operating system has switched to virtual address mode (Set Virtual Address Map has been called) 0xFAh A R A R Operating system has requested the system to reset (Reset System has been called) Pre-EFI Initialization Module (PEIM)/Recovery 0x30h OFF OFF R R C
Appendix A: Acer Altos R720 rack installation guide
This appendix shows you how to set up the Altos R720 server in a rack mount configuration.
157 Setting up the system rack Important! Observe the electrostatic discharge (ESD) precautions indicated on page 35 when perfoming the following procedures. Do not attempt the procedures described in the following sections unless you are a qualified technician. Equipment rack precautions Follow the rack manufacturer's safety and installation instructions for proper rack installation.
158 • Appendix A: Acer Altos R720 rack installation guide Elevated operating ambient temperature The maximum operating temperature of the system is 35 °C (95°F). Careful consideration should be given to installing the system in an environment compatible with the 35 °C (95°F) maximum ambient temperature. • Reduced airflow The amount of airflow required for the safe operation of the equipment should not be compromised when installing the system in a rack.
159 System rack installation The Altos R720 server system should be mounted into a rack. A toolless rack rail and CMA (cable management arm) kit is available for installing system to a rack cabinet. The figure below shows the Altos R720 server in a rack-mount position.
160 Appendix A: Acer Altos R720 rack installation guide Vertical mounting hole pattern The four vertical rails of the system rack contain mounting holes arranged in a manner shown in the figure below: The system occupies 2U in the rack. Count the U positions and hole numbers from the bottom up. The distance from the center of two holes with closer spacing to the center of the next pair is equivalent to 1U. Note: The unit of measurement used in this guide is "U" (1U = 1.75 inches or 44.45 mm).
161 Installing the system into the rack Caution! To minimize the chances of injuries, make sure that two or more people help in installing the server. To install the system into a four-post rack 1 Remove the inner rails from the mounting rails. (1) Extend the inner rail from the mounting rail until the rail release latch clicks. (2) Depress the release latch (A) and slip the inner rail out (B).
162 Appendix A: Acer Altos R720 rack installation guide (3) Do the same thing to the other mounting rail. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. 2 Attach the inner rails to both sides of the server. Align the screw holes of the inner rail to the server screws (A), then slide rails to the left until the rails lock into place with an audible click (B).
163 3 Install the mounting rails to the rack posts. (1) Determine the vertical position in the rack. Refer to “Vertical mounting hole pattern” on page 160 for more information. (2) Align and insert the mounting rails into the rack posts’ mounting holes (A). (3) Make certain the proper mounting holes on rack post are selected. (4) Use two metal screws supplied with the kit to secure the front and rear mounting rail to the rack (B). (5) Do the same thing to the other mounting rail.
164 Appendix A: Acer Altos R720 rack installation guide (6) Fully extend the mounting rails on the rack.
165 4 Install the server into the rack. Caution! To avoid personal injury, care should be taken when pressing the inner rail release latches and sliding the component into the rack. (1) Carefully align the inner rails attached to the server with the fully extended mounting rails on the rack. (2) Press the release latch on both sides of the server (A). (3) Insert the inner rails into the mounting rails, then push the server into the rack until you hear a click sound (B).
166 5 Appendix A: Acer Altos R720 rack installation guide Attach the CMA (cable management arm) to the rear of the server. The CMA allows you to tie-wrap all cables to and from the system. As you slide the system in and out of the rack, the CMA collapses and extends, keeping the cables untangled and attached to the system. (1) Insert the smaller CMA extension into the rear of the left inner rail (A1). (2) Insert the larger CMA extension into the rear of left mounting rail (A2).
167 (6) Connect the power, peripheral and networking cables into their appropriate ports. Refer to “Connecting peripherals” on page 28 for detailed instructions. (7) Route all cables through the cable clips.
168 Appendix A: Acer Altos R720 rack installation guide
Appendix B: SAS hardware RAID configuration
This appendix shows you how to create a RAID volume with integrated SAS hardware RAID.
171 Configuring the integrated SAS hardware RAID This section briefly shows how to create RAID with integrated SAS hardware RAID. Starting integrated SAS hardware RAID configuration utility To start Integrated SAS hardware RAID Configuration Utility, press CTRL+G when you see the RAID BIOS during POST. After POST finished, the Adapter Selection page will show on the screen. Click Start to launch the configuration menu.
172 9 Appendix B: SAS hardware RAID configuration Click Yes to initialize the new logical drives. The logical drives will be listed. 10 Click Home to go back to the configuration menu. 11 Now you can reboot the system and install the Operating System. Select Exit and click Yes. 12 Press to reboot the system. Assigning a hot spare disk 1 Launch the Configuration menu. 2 Select a free disk marked as Ready and listed under Physical Drives. 3 Select Make Hotspare and click Go.
173 Index removing 43 D DIMM module installation guidelines DIMMs installing 78 removing 79 A air baffles installing removing ARMC/3 module installing removing 42, 45 45 77 F 85 84 B BIOS menus Advanced 104 ATA Controller 110 Mass Storage 112 Memory 108 Configure Memory RAS and Performance 109 PCI 116 Processor 105 Processor Information 107 Serial Port 113 System Acoustic and Performance Configuration 118 USB Configuration 114 Boot Manager 128 Boot Options 125 BEV Device # 126 Devices LAN 118 E
174 removing 52 large air baffle installing removing 47 46 SAS hardware RAID utility assign hot spare 172 create RAID Volume 171 using SAS hardware RAID utility L 171 M memory 81 reconfiguring 80 N NIC module installing removing 86 84 O opening the system 37 installing the front bezel 39 installing the top cover 41 removing the front bezel 38 removing the top cover 40 optical drive installing 53 removing 51 P PCI card installing 70 removing 69 PCI riser assembly installing 67 removing 65 PCI ris
175 OS 6 PCI I/O 4 power supply 5 processor 3 SAS mid-plane board 4 serial ATA port 4 system fan 5 system boards 17 backplane 19 SAS backplane board 19 mainboard 17 mid-plane board SAS mid-plane board 21 system diagnostic LEDs 22 system fan replacing 72 system features 3 system jumpers 23 system memory reconfiguring 80 system tour 1 system upgrade 33 ESD precautions 35 installation precautions 35 post-installation instructions 36 preinstallation instructions 35 T tape drive installing 60 top cover installi
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