User manual
Table Of Contents
- Setting up
- Using your phone
- Managing contacts
- Making calls
- Text and multimedia messages
- Going online
- Using the Camera
- Advanced settings
- Accessories and tips
- Managing your SIM cards
- Appendix
- Warnings and precautions
- Specifications
- End User License Agreement
Appendix - 53
APPENDIX
FAQ and troubleshooting
This section lists frequently asked questions that may arise during the 
use of your phone, and gives easy answers and solutions to these 
questions.
Audio
Question Suggestions
Why is there no 
sound
 coming from 
the device?
If the headset is plugged into the device, the 
sp
eaker is automatically shut off. Disconnect 
the headset.
Check that the device volume setting is not 
muted.
Check that the volume control is not at its 
lo
west setting.
Multimedia files
Question Suggestions
Why can’t I view my 
p
icture files?
You may be trying to view an
image that is not supported. See 
Connectivity on page 61.
Why can’t I view my 
vide
o files?
You may be trying to view a video that is not 
supported. See Connectivity on page 61.
Why can’t I play my 
music
 files?
You may be trying to play a file that is not 
supported. See Connectivity on page 61.










