User manual

Table Of Contents
Appendix - 55
APPENDIX
FAQ and troubleshooting
This section lists frequently asked questions that may arise during the
use of your phone, and gives easy answers and solutions to these
questions.
Audio
Question Suggestions
Why is there no
sound
coming from
the device?
If the headset is plugged into the device, the
sp
eaker is automatically shut off. Disconnect
the headset.
Check that the device volume setting is not
muted.
Check that the volume control is not at its
lo
west setting.
Multimedia files
Question Suggestions
Why can’t I view my
p
icture files?
You may be trying to view an
image that is not supported. See SIM support
on page 63.
Why can’t I view my
vide
o files?
You may be trying to view a video that is not
supported. See SIM support on page 63.
Why can’t I play my
music
files?
You may be trying to play a file that is not
supported. See SIM support on page 63.