User manual
Table Of Contents
- Setting up
- Using your phone
- Managing contacts
- Making calls
- Text and multimedia messages
- Going online
- Using the camera and video recorder
- Advanced settings
- Accessories and tips
- Managing your SIM cards
- Appendix
- Warnings and precautions
- Specifications
- End User License Agreement
56 - Appendix
Google Play Store
Question Suggestions
Why can’t I connect to
the Play S
tore?
System information and performance
Question Suggestions
How do I check the
OS version o
f my
device?
Tap Settings > About phone to check the OS
version (Build number) and other hardware
and software information.
Power
Question Suggestions
I can’t turn on the
device.
The battery power may be depleted. Recharge
the device. See Charging the battery on
page 7 for more information.
RAM / ROM
Question Suggestions
How do I check the
RAM an
d ROM
memory status?
To check the ROM status, tap Settings >
S
torage & USB.
1. First check that you have a Wi-Fi or data
conne
ction (some Wi-Fi "hotspots" require
you to log in before accessing the internet)
and then try again.
2. If you still cannot connect, try adjusting your
date/time settings. Open Settings > Date &
time and turn Automatic date & time off.
3. Manually adjust the time and then try to
reconnect to the Play Store.