TravelMate 210 Service Guide Service guide files and updates are available on the AIPG/CSD web; for more information, please refer to http://csd.acer.com.tw PART NO.: 49.40R03.001 DOC. NO.
Copyright Copyright © 1999 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: Screen messages Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. IV 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
Table of Contents Chapter 1 System Specifications 1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1 System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3 Board Layout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4 Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Table of Contents Removing the Hinge Cap . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Removing the Middle Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Removing the Launch Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55 Removing the Cable Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56 Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Chapter 1 System Specifications Features This computer was designed with the user in mind.
Human-centric Design and Ergonomics ! All-in-one design (CD-ROM, floppy disk drive, hard disk drive) ! Sleek, smooth and stylish design ! Full-sized keyboard ! Ergonomically centred touchpad pointing device Expansion ! One Type III or one Type II CardBus PC card (formerly PCMCIA) slot with ZV (zoomed video) support ! Upgradeable memory and hard disk ! 12.1”, 13.3” or 14.
System Block Diagram CLK GEN. ICS9248-157 Mobile PIII SDRAMCLK BUFFER Celeron ICS-9112-17 HOST BUS LCD DIMM*2 MEMBUS N/B CRT PCI BUS Primary EIDE HDD S/B LINE IN VR ACLink AC'97Codec CS4299 or ALC200 MODEM Daughter Card INT. SPKR XDBUS DEBUG MIC Floppy Chapter 1 CARDBUS OZ6912 Secondary EIDE CDROM INT. SPKR OP AMP TPA0202 USB*2 Printer Serial BIOS ROM MX29F004 TOUCHPAD KBC M38867 INT.
Board Layout Top View 9 8 7 6 4 5 3 2 1 10 11 23 12 22 13 21 20 19 18 14 15 16 17 1 DC-in Port 13 PCMCIA Socket Connector 2 PS/2 Keyboard and Mouse Port 14 Diskette Drive Connector 3 Serial Port 15 PCMCIA (PC card)Controller (OZ6812) 4 Parallel Port 16 HDD Connector 5 Launch Key Connector 17 BIOS ROM 6 USB Port 1 18 Touch Pad Cable Connector 7 USB Port 2 19 Switch 8 External Display Port 20 Keyboard Cable Connector 9 Modem Port 21 RTC battery 10 LED & Inverter Connector 22
Bottom View 1 North Bridge (ALi M1632M) 6 Modem Connector 2 Power Push Switch 7 Battery Connector 3 Audio Connector 8 South Bridge (ALi M1535) 4 DIMM 2 Socket 9 Modem Card Cable Connector 5 DIMM 1 Socket Chapter 1 5
Panel Ports allow you to connect peripheral devices to your computer as you would with a desktop PC. Front Panel # 6 Item Description 1 Display screen Also called LCD (Liquid Crystal Display), displays computer output. 2 Touchpad Touch-sensitive pointing device which functions like a computer mouse. 3 Floppy activity indicator LED(light-emitting diodes) that turn on and off when the floppy is active. 4 Floppy drive Internal diskette drive, accepts 3.
Left Panel # Icon Item/ Port Connects to... 1 Security keylock Kensington-compatible key-based computer security lock. 2 PCMCIA (PC card) Port Connects to one Type II or one Type III 16-bit PC card or 32-bit CardBus PC Card. 3 Eject button Eject PC cards from the card slots. 4 Power switch Turns on the computer power. 5 Speaker/ headphone-out jack Connects to audio line-out devices (e.g., speakers, headphones) 6 Line-in jack Accepts audio line-in devices (e.g.
Right Panel # Icon Item/ Port Connects to... 1 Video capture kit slot Accepts the video capture kit option on the right side of the computer. 2 Battery bay Houses the computer’s battery pack. 3 AcerMedia drive Houses removable media drive modules. 4 LED indicator Lights up when the AcerMedia drive is active. 5 Eject button Ejects the compact disc from the drive. 6 Emergency eject slot Ejects the compact discs when the computer is turned off.
# Icon Port Connects to... 3 Parallel port Connects to a parallel device (e.g., parallel printer) 4 USB port (two) Connects to any Universal Serial Bus devices(e.g., USB mouse, USB camera). 5 External display port Connects to a display device (e.g., external monitor, LCD projector) and displays up to 64K colors at 1280x1024 6 Modem jack Connects to the phone line Bottom Panel # Item Description 1 Memory compartment Houses the computer’s main memory.
Indicators The computer has six easy-to-read status icons on the right of the display screen . The Power and Standby status icons are visible even when you close the display cover so you can see the status of the computer while the cover is closed. # Icon Function Description 1 Power Lights when the computer is on. 2 Sleep Lights when the computer enters Standby mode and blinks when it enters into or resumes from hebernation mode.
Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Special keys Lock keys The keyboard has three lock keys which you can toggle on and off. Lock key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num Lock (Fn-F11) When Num Lock is on, the embedded keypad is in numeric mode. The keys function as a calculator (complete with the arithmetic operators ), -, *, and /).
Desired access Num lock on Num lock off Number keys on embedded keypad Type numbers in a normal manner. Cursor-control keys on embedded keypad Hold Shift while using cursor-control keys. Hold Fn while using cursor-control keys. Main keyboard keys Hold Fn while typing letters on embedded keypad. Type the letters in a normal manner.
Hot Keys The computer employs hot keys or key combinations to access most of the computer’s controls like screen contrast and brightness, volume output and the BIOS Utility. To activate hot keys, press and hold the Fn key before pressing the other key in the hot key combination. Hot Key Icon Function Description Fn-F1 Hotkey help Displays a list of the hotkeys and their functions. Fn-F2 Setup Accesses the notebook configuration utility.
Launch Keys Located at the top of the keyboard are four buttons. These buttons are called launch keys. They are designated as key 1, key 2, key 3 and key 4. By default, key 1 is used to launch the internet browser and key 2 is used to launch the e-mail application. Keys 3 and 4 starts the Launch Manager application. All four keys can be set by the user. To set the launch keys, run the Acer Launch Manager.
Touchpad The built-in touchpad is a PS/2-compatible pointing device that senses movement on its surface. This means that the cursor responds as you move your finger on the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. NOTE: When using an external USB or serial mouse, you can press Fn-F7 to disable the touchpad. If you are using an external PS/2 mouse, the touchpad is automatically disabled.
Function Left Button Right Button Center Button Tap Execute Click twice quickly Tap twice (at the same speed as doubleclicking a mouse button) Select Click once Tap once Drag Click and hold, then use finger to drag the cursor on the touchpad Tap twice (at the same speed as doubleclicking a mouse button) then hold finger to the touchpad on the second tap and drag the cursor Access context menu Scroll Click once Click and hold the up/ down buttons NOTE: Keep your fingers dry and clean when usi
Hardware Specifications and Configurations System Board Major Chips Item System core logic Controller ALI M1632M with DRAM/Cache controller Super I/O controller ALI M1535 Audio controller Cirrus Logic CS4299 or Realtek ALC200 Audio Codec 97 Video controller Trident VGA integrated by north bridge ( 8MB viseo RAM shared from system memory) Hard disk drive controller Embedded in M1535 Keyboard controller M38867 RTC BQ3285LF Processor Item Specification CPU type Intel Celeron 700-900 MHz proces
System Memory Item Specification Supports DIMM type SDRAM Supports DIMM Speed 100 MHz Supports DIMM voltage 3.3 V Supports DIMM package 144-pin so-DIMM Memory module combinations You can install memory modules in any combinations as long as they match the above specifications .
Floppy Disk Drive Interface Item Specification Vendor & model name MCI JU-226A252FC Floppy Disk Specifications Media recognition 2DD ( 720KB ) 2HD (1.2 MB, 3 mode ) 2HD (1.44MB ) Sectors/track 9 15 18 Tracks 80 80 80 Data transfer rate (Kbit/s) 1 MB 1.
CD-ROM Interface Items Specification Vendor & Model Name MKE CR-177-B/D TEAC CD-224E-B26 CAV Mode: Read Sustained: Performance Specification Transfer rate 775~1800 blocks/sec Mode 1: 1545~3600 KB/sec Programmed I/O: 1550~3600 kBytes/sec Mode 2: 16.7 MB/sec Max. (Mode 0~4) Multi-word DMA: 1768~4106kBytes/sec 16.7 MB/sec Max. (Mode 0~2) Ultra DMA: 33.3MB/sec Max. Access time (typ.
DVD-ROM Interface Item Interface Specification IDE Applicable disc format DVD: DVD-5, DVD-9, DVD-10, DVD-R (3.95G) CD: CD-Audio, CD-ROM (mode 1 and mode 2), CD-ROM XA (mode 2, form 1 and form 2), CD-I (mode 2, form 1 and form 2), CD-I Ready, CD-I Bridge, CD-WO, CD-RW, Photo CD, Video CD, Enhanced Music CD, CD-TEXT Loading mechanism Soft eject (with emergency eject hole) Power Requirement Input Voltage +5V[DC]+/-5% (*1) Average of Data read over the whole area from 00 min. 02 sec. 00 block to 59 min.
Video Interface Item Specification Maximum resolution (CRT) 1024x768 (32 bit colors) 1280x1024 (24 bit colors) 1600x1200 (16 bit colors) Video Memory Item Specification Fixed or upgradeable Fixed, share the system memory Video memory size 8MB Video Resolutions Mode Resolution Refresh Rate CRT Only LCD/CRT Simultaneous 640x480x256 90 60 640x480x64K 90 60 640x480x16M 90 60 800x600x256 75 60 800x600x64K 75 60 1024x768x256 60 60 Parallel Port Item Specification Parallel port con
USB Port Item Specification USB Compliancy Level 1.0 OHCI USB 1.
DC-DC/Charger Converter Item Specification Battery-low 2 level (V) 9V, typical Battery-low 3 level (V) 8V Protection Charger protection DC/DC converter protection Over Current Protection OCP (Over Current Protection, A) OVP (Over Voltage Protection, V) UVP (Under Voltage Protection, V) DC-AC LCD Inverter Item Vendor & model name Specification Ambit Input voltage (V) 8 ~ 21V Input current (mA) 1A (max.
AC Adapter Item Vendor & model name Specification Delta ADP-60DB Input Requirements Maximum input current (A, @90Vac, full load) 1.5 A @ 115Vac Nominal frequency (Hz) 50-60 1.0 A @ 230Vac Frequency variation range (Hz) 47-63 Input voltage range (Vrms) 90-270 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 115Vac and 230Vac respectively.
Power Management Power Saving Mode Phenomenon ! The buzzer beeps ! The Sleep indicator lights up ! All power shuts off Display Standby Mode Keyboard, built-in touchpad, and an external PS/2 pointing device are idle for a specified period. ! The display shuts off Hard Disk Standby Mode Hard disk is idle within a specified period of time. ! Hard disk drive is in standby mode. (spindle turned-off) Standby Mode Enter Standby Mode when 1.
Mechanical Specification Item Specification Dimensions 310(W) x 261(D) x 36.6(H)mm Weight 6.4 lbs for 12.
I/O Address Map I/O Address Function 3E8-3EF COM3 3F8-3FF COM1 or LT Win modem (optional) 480-48F, 4D6 DMA controller-1 4D0-4D1, CF8-CFF PCI configuration register IRQ Assignment Map Interrupt Channel Function NMI System errors IRQ0 System timer IRQ1 Keyboard IRQ2 Programmable interrupt controller IRQ3 Reserved IRQ4 COM1 IRQ5 Reserved IRQ6 Floppy IRQ7 LPT1 IRQ8 Real time clock IRQ9 SCI IRQ10 Audio/Modem IRQ11 USB/VGA/Cardbus IRQ12 PS2 pointing device IRQ13 Numeric da
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises. To activate the BIOS Utility, press F2 during POST (while the TravelMate logo is being displayed).
System Information The System Information screen displays a summary of your computer hardware information.
Basic System Settings The Basic System Settings screen allows you to set the system date and time. Basic System Settings Date ----------------------------------Time ----------------------------------- Page 1/1 [Sat Dec 09, 2000] [20:39:33] ↑↓ = Move highlight bar, ←→ = Change setting, F1 = Help The following table describes the parameters in this screen. Parameter Description Format Date Sets the system date. DDD MMM DD, YYYY (day-of-the-week month day, year) Time Sets the system time.
Startup Configuration The Startup Configuration screen contains parameter values that define how your computer behaves on system startup. Startup Configuration Boot Display ------------------------------------Screen Expansion ----------------------------Hotkey Beep -----------------------------------Fast Boot ----------------------------------------CPU Power Management Mode---------- [Both] [Enabled] [Enabled ] [Enabled ] [ Auto ] Boot Drive Sequence: 1st. -------------------------------------------2nd.
Setting the Boot Drive Sequence The Boot Drive Sequence section lists boot priorities (1st, 2nd and 3rd ) for bootable drives in your computer. For example, the default value (1st:Floppy Disk, 2nd:CD-ROM and 3rd:Hard Disk) tells the computer to first search for a bootable floppy disk in the floppy drive. If it finds one present, it boots up from that floppy disk. If not, the computer continues to search for a bootable CD-ROM in the CD-ROM drive.
System Security The System Security screen contains parameters that help safeguard and protect your computer from unauthorized use. The following table describes the parameters in this screen. Settings in boldface are the default and suggested parameter settings. Parameter Description Options Setup Password When set, this password protects the computer and the BIOS Utility from unauthorized entry. See the following section for instructions on how to set a password.
Three password types protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data: ! Setup Password prevents unauthorized entry to the BIOS Utility. Once set, you must key-in this password to gain access to the BIOS Utility. ! Power-On Password secures your computer against unauthorized use. Combine the use of this password with password checkpoints on boot-up and resume from hibernation for maximum security.
Load Default Settings If you want to restore all parameter settings to their default values, select this menu item and press Enter. The following dialog box displays. If you would like to load default settings for all parameters, use the cursor left/right (→← →←) →← keys to select Yes; then press Enter. Choose No if otherwise.
BIOS Flash Utility The BIOS flash memory update is required for the following conditions: ! New versions of system programs ! New features or options Use the AFlash utility to update the system BIOS flash ROM. NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use AFlash. NOTE: This program contains a readme.txt file. This readme.txt file will introduce on how to use AFlash utility.
System Utility Diskette This utility diskette is for the Acer TravelMate 210 notebook machine. It provides the following functions: 1. Panel ID Utility 2. Thermal & Fan Utility 3. Mother Board Data Utility To use this diskette, first boot from this diskette, then a “Microsoft Windows ME Startup Menu” prompt you to choose the testing item. Follow the instructions on screen to proceed. NOTE: This program contains a readme.txt file. This readme.txt file will introduce each test utility and its functions.
3. Write MBD serial number There are two sub-functions: 4. a. Create and write a new UUID - this function is used when the original UUID is lost or damaged. b. Write UUID by user keyin - this function is used when the original UUID is kept. User may use “Read Mother Board Data” function first to keep the UUID. Write MBD serial number - this function will write MBD serial number by user keyin.
System Diagnostic Diskette IMPORTANT: 1The diagnostics program here that we used is called PQA (Product Quality Assurance) and is provided by Acer Headquarters. You can utilize it as a basic diagnostic tool. To get this program, either download it from http://csd.acer.com.tw or find it in the TravelMate 210 service CD kit. To better fit local service requirements, your regional office MAY have other diagnostic program.
c. The test program will show the account of connected/ disconnected, if every steps was doing right, the screen will show “PASS”, otherwise show “FAIL”. Running PQA Diagnostics Program PQA Vx_x Result Diag SysInfo Option xx-xx-xx Exit Press →← to move around the main menu. Press Enter to enable the selected option. The main options are Diag, Result, SysInfo, Option and Exit. The Diag option lets you select testing items and times.
PQA PQA Diag Diag Vx_x Vx_x Result Result Diag Diag ONE One MULTI Multi FULL QUICK SysInfo SysInfo xx-xx-xx xx-xx-xx Option Option Exit Exit TEST TEST TEST TEST TEST TEST TEST COUNT VALUE (1...9999) 1 Specify the desired number of tests and press Enter. After you specify the number of tests to perform, the screen shows a list of test items (see below).
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: ! Wrist grounding strap and conductive mat for preventing electrostatic discharge ! Flat-bladed screw driver ! Phillips screw driver ! Tweezers ! Flat-bladed screw driver or plastic stick NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 44 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
MAIN UNIT D*4 TOUCH PAD FRAME CPU HEATSINK G*1 TOUCH PAD SCROLL BUTTON B*1 FDD MODULE D*8 UPPER CASE FAN B*2 RTC BETTERY FDD DRIVE H*1 TOUCH PAD BOARD CHARGER PLATE FDD DRIVE FPC CABLE AUDIO BOARD FDD DRIVE BEZEL B*3 Panel MAIN BOARD B*4 MODEM CABLE PCMCIA PLATE I*6 I/O BRACKET D*2 PCMCIA SOCKET 46 Chapter 3
Screw List Item Part No. Description A 86.9A353.6R0 M2.5*6 B 86.4A322.4R0 M2*4L C 86.5A524.4R0 M3*4L D 86.1A322.120 M2.0*12 E 86.9A552.3R0 2ML3 F 86.9A322.4R0 M2.0*4 G 86.9A553.4R0 M2.5*4L H 86.4A522.5R0 M2*5 I 34.00015.221 SCR. HEX NUT W / WASHER&NYLOK#4 J 86.00A19.
Removing the Battery Pack 1. To remove the battery pack, push the battery release button inward then slide the battery pack out from the machine. Removing the Battery Cover 1. 48 To remove the battery cover, press the cover side outward carefully then remove the cover.
Removing the CD-ROM Drive Module 1. To remove the CD-ROM drive module, push the release button outward. 2. Slide it out from the machine. Disassembling the CD-ROM Drive Module 1. To disassemble the CD-ROM drive module, first remove four screws as shown. 2. Remove the CD-ROM drive module from the CD-ROM drive chassis.
3. 50 Remove the two screws from the CD-ROM board then remove the CDROM board from the drive.
Removing the Hard Disk Drive Module 1. To remove the hard disk drive, first remove the hard disk drive cover screw, then remove the cover. 2. Remove the hard disk drive module out from the machine carefully. Disassembling the Hard Disk Drive Module 1. To disassemble the hard disk drive module, first remove the two screws from the hard disk drive bracket. 2. Remove the gasket from the hard disk drive module.
52 3. Bend both sides of the hard disk drive then remove the hard disk drive from the hard disk drive bracket. 4. Disconnect the hard disk drive connector from the hard disk drive.
Removing the Extended Memory 1. To remove the Extended memory from the machine, first remove the screw from the memory cover 2. Push the memory cover leftward to lift the cover off, then remove the memory cover. 3. Push out the latches on both sides of the socket and pull the memory module out from the socket.
Removing the Modem Board 54 1. To remove the modem board, first remove the screw from the modem cover. 2. Remove the modem cover from the machine. 3. Remove two screws from the modem board as shown, then remove the modem board from the main unit carefully by using a plastic bladed screw driver. 4. Disconnect the modem cable from the modem board, then remove the modem board.
Disassembling the LCD Removing the Hinge Cap 1. To remove the hinge caps, push the hinge caps outward then slide the hinge caps out from the main unit. Removing the Middle Cover 1. See “Removing the Hinge Cap” on page 55 2. To remove the middle cover, push the middle cover rightward and lift the middle cover away. Removing the Launch Board 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. Disconnect the launch board cable from the launch board.
4. Remove the two screws from the launch board then remove the launch board from the middle cover. Removing the Cable Cover 1. See “Removing the Hinge Cap” on page 55 2. To remove the cable cover, push the cable cover backward then pull the cover off gently. Removing the Keyboard 56 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. To remove the keyboard, first pull out and upward to expose the keyboard.
4. Disconnect the keyboard cable from the main board carefully, then remove the keyboard from the main board. Removing the 12.1” TFT LCD Module 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. Remove the two screws from the rear of the unit and the two from the base of the unit 6.
7. Disconnect the inverter cable from the main board and then remove the LCD module from the main unit. 8. Disconnect the the launch board cable from the main board and remove it. Removing the LCD Bezel 58 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6.
8. Snap off the bezel carefully, and then remove the LCD bezel from the LCD module. Removing the Speaker 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. See “Removing the LCD Bezel” on page 58 7. To remove the speaker, first remove the two screws from the speaker. 8. Detach the speaker from the LCD panel. 9.
Removing the Inverter Board 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. See “Removing the LCD Bezel” on page 58 7. To remove the inverter board, first remove two screws from the inverter board. 8. Disconnect the microphone cable and LCD cable from the inverter board then remove the inverter board. 9.
7. To remove the LCD, first remove two screws from the LCD, then remove the LCD from the LCD panel. Removing the Microphone 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. See “Removing the LCD Bezel” on page 58 7. See “Removing the LCD” on page 60 8. Remove the microphone. Removing the LCD Brackets 1.
Removing the LCD FPC Cable 62 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. See “Removing the LCD Bezel” on page 58 7. Remove the ESD tape then remove the LCD FPC cable from the LCD.
Disassembling the Upper Case Removing the Floppy Disk Drive Module 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. To remove the floppy disk drive module, first remove the screw from the upper case. 7.
7. To disassemble the floppy disk drive module, first disconnect the floppy disk drive FPC cable from the drive. 8. Detach the bezel from the drive carefully. 9. Remove the two screws from the floppy disk drive bracket and remove the bracket from the drive. Removing the CPU Heatsink 64 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.
7. Pull the CPU heatsink backward then rightward from the main unit. Removing the RTC Battery 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. See “Removing the CPU Heatsink” on page 64 7. Use flat-bladed screwdriver to remove the RTC battery gently. Removing the Touch Pad Cable 1.
66 6. Remove the touch pad frame from the upper case carefully. 7. Remove the touchpad scroll from the upper case. 8. Remove the touch pad board then disconnect the touch pad cable from the touch pad board. 9. Remove the touch pad cable form the upper case carefully.
Removing the Upper Case 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. See “Removing the CPU Heatsink” on page 64 7. To remove the upper case, first remove eight screws from the base of the unit as shown. 8. Pull the upper case from the unit gently.
Disassembling the Lower Case Removing the Charger Plate 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. See “Removing the CPU Heatsink” on page 64 7. See “Removing the Upper Case” on page 67 8.
9. Remove the screw from the Fan, then remove the fan from the panel. Removing the Main Board 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. See “Removing the CPU Heatsink” on page 64 7. See “Removing the Upper Case” on page 67 8. See “Removing the Charger Plate” on page 68 9.
12. Detach the audio board from the main board. Removing the Modem Cable 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. See “Removing the CPU Heatsink” on page 64 7. See “Removing the Upper Case” on page 67 8. See “Removing the Charger Plate” on page 68 9. See “Removing the Fan” on page 68 10.
Removing the PCMCIA Slot 1. See “Removing the Hinge Cap” on page 55 2. See “Removing the Middle Cover” on page 55 3. See “Removing the Keyboard” on page 56 4. See “Removing the Cable Cover” on page 56 5. See “Removing the 12.1” TFT LCD Module” on page 57 6. See “Removing the CPU Heatsink” on page 64 7. See “Removing the Upper Case” on page 67 8. See “Removing the Charger Plate” on page 68 9. See “Removing the Fan” on page 68 10. See “Removing the Main Board” on page 69 11.
72 Chapter 3
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation. 3.
System Check Procedures Diskette Drive Check Do the following to isolate the problem to a controller, driver, cable or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the PQA program. 2. Go to the diagnostic Diskette Drive in the test items. 3.
The following auxiliary input devices are supported by this computer: ! Numeric keypad ! External keyboard If any of these devices do not work, reconnect the cable connector and repeat the failing operation. Memory Check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the PQA program (please refer to “Running PQA Diagnostics Program”). 2. Go to the diagnostic memory in the test items. 3.
Check the Battery Pack To check the battery pack, do the following: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1(ground) and 7(+). See the following figure 7 3. 6 5 4 3 2 1 If the voltage is still less than 8.0 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Index of Error Message The symptom-to-FRU index lists the symptoms and errors and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Error Messages List Error Messages Memory size found by POST differed from CMOS Action in Sequence Run “Load Default Settings” in BIOS Setup Utility. DIMM System board Diskette drive A error Check that the drive is defined with the proper diskette type in BIOS Setup Utility. Diskette Drive Check. Incorrect Drive A type - run SETUP Check that the drive is defined with the proper diskette type in BIOS Setup Utility System cache error - Cache disabled System board Diskette Drive Check.
No-Beep Symptoms Symptom / Error No beep, power-on indicator turns on and LCD is blank. Action in Sequence Power source (battery pack and power adapter). Power System Check. Reconnect the LCD connectors Hard disk drive LCD inverter ID LCD cable Inverter LCD System board No beep, power-on indicator turns on and LCD is blank. But you can see POST on an external CRT. Reconnect the LCD connectors.
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. Keyboard (if contrast and brightness function key doesn't work). LCD inverter ID LCD cable LCD inverter LCD System board Unreadable LCD screen Reconnect the LCD connectors.
Power-Related Symptoms Symptom / Error Battery can’t be charged Action in Sequence Power System Check Battery pack System board PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Action in Sequence Memory count (size) appears different from actual size.
Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby mode after opening the LCD. Action in Sequence Standby Mode LCD cover switch System board Battery fuel gauge in Windows doesn’t go higher than 90%. Remove battery pack and let it cool for 2 hours. Refresh battery (continue to use battery until power off, then charge battery). Battery pack System board System hangs intermittently. Set Thermal Sensor Threshold. Reconnect hard disk/CD-ROM drives.
Modem-Related Symptoms Symptom / Error Internal modem does not work correctly. Action in Sequence System Diagnostics Diskette Modem phone jack Modem board System board NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 85.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 84 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. 1. Power-off the computer. 2.
Index of PQA Diagnostic Error Code, Message Error Message 86 Action in Sequence Hardware Error See “System Diagnostic Diskette” on page 40 BIOS Update Program Error Turn off the power and restart the system. System Error Make sure this AFlash BIOS diskette for this model. Without AC adapter make sure to connect AC adapter Battery Low make sure to install a highly charged battery, and reboot system.
Index of PQA Diagnostic Error Code, Message Error Code Message Action in Sequence 16XXX Backup battery error Backup battery 01XXX CPU or main board error Reload BIOS default setting.
88 Chapter 4
Chapter 5 Jumper and Connector Locations Top View CN2 CN3 CN7 CN6 CN10 CN4 CN5 CN1 JK1 CN8 CN9 CN11 CN12 CN13 CN14 CN15 CN16 CN17 PCB No.
SW-4/5 SW-4 SW-5 Acer OFF OFF Hitachi ON OFF OEM2 OFF ON OEM3 ON ON SW-6: Check Password SW-6 = ON, Enable SW-6 = OFF, Disable SW-7: Boot Block Boot SW-7 = OFF, Disable SW-7 = On, Enable 90 Chapter 5
Bottom View CN19 DM1 CN20 CN23 CN21 CN22 DM2 CN19 Modem Card Cable Connector CN23 Audio Connector CN20 Power Push Switch DM1 DIMM 1 Socket(Reverse) CN21 Battery Connector DM2 DIMM 2 Socket CN22 Modem Connector Chapter 5 91
92 Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 210. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
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Picture No. Partname Description Part No. Memory NS MEMORY SDIMM 64M WINBOND SDIMM 64MB W9864CBSA75A V0.175 72.09864.C0E MEMORY SDIMM 64M NEC SODIMM 64MB W17064AHNC8602A 72.17064.G0N MEMORY SDIMM 64M PSC SODIMM 64M P464S3D24U1-11 PC10 72.46424.00N MEMORY SDIMM 128M NEC SODIMM 128MB W17128AHNC8602A 72.17128.D0N MEMORY SDIMM 128M WINBOND SDIMM 128M W9812CBSA-75 V0.175 72.09812.C0E 4 LCD SCREW CSN SCRW SILICON 050 6*3H 800 47.49A02.001 7 LCD SCREW SCREW M2.5*4L NI 86.9A553.
Picture 96 No. Partname Description Part No. NS SPEAKER SPEAKER13.3& 12.1 60.40G12.013 NS LCD BEZEL LCD BEZEL ASSY(12.1") 60.40G11.006 NS LCD PANEL ASSY LCD PANEL(HIT12.1")F2M 60.40R07.001 NS MICROPHONE CABLE MIC CABLE 50.40G06.011 NS LCD SCREW CSN SCRW SILICON 050 6* 47.49A02.001 11 LCD SCREW SCREW M2.5*4L NI 86.9A553.4R0 NS AUDIO GASKET GASKET AUDIO BD 5*5*20 42.00097.181 3-2 LCD RUBER SCREW RUBER SCREW DOWM FL2 47.40G02.001 NS LCD 13.
Picture Chapter 6 No. Partname Description Part No. NS INVERTER INVERTER T62I172.00 REV 19.21030.C71 NS LCD BEZEL LCD BEZEL ASSY(13.3") 60.40G11.015 NS SPEAKER SPEAKER13.3& 12.1 60.40G12.013 NS LCD PANEL ASSY LCD PANEL(13.3"ADT)F2M 60.40R08.001 11 LCD SCREW SCREW M2.5*4L NI 86.9A553.4R0 NS LCD SCREW BINDING SCREW BINDING BL-ZN M2*4L 86.4A322.4R0 NS LCD RUBER SCREW RUBER SCREW DOWN FL2 47.40G02.001 NS LCD 14.1"TFT XGA ADT/ L141X1-1 LCD 14.1"TFT XGA ADT/ L141X1-1 56.0741H.
Picture No. Partname Description Part No. NS LCD CABLE C.A LCD(14.1"ADT&UNI)FL2. 5 50.41H01.003 NS LED/INVERTER CABLE CABLE ASSY LED & INV(14.1")FL2 50.41H02.003 NS INVERTER INVERTER T62I172.00 REV.60 FAL 19.21030.C71 NS LCD BEZEL LCD BEZEL ASSY(14.1") 60.41H03.005 NS LCD PANEL ASSY LCD PANEL(ADT14.1")F2M 60.40R09.001 NS FDD SCREW SCREW BINDING BL-ZN M2*4L 86.4A322.4R0 NS FDD 1.44M MCI/ JU226A252FC FDD 1.44SLIM MCI/ JU226A252FC(H 56.01041.671 NS FDD CABLE FDD CABLE 50.
Picture No. Partname Description Part No. HDD/ Hard Disk Drive NS HDD CONECTOR CONN CTR ML 22P HH98227-A2(HDD 20.80056.022 NS HDD SCREW SCREW M3*4L W/F NI 86.5A524.4R0 NS HDD 5G IBM/DJSA-205 HDD 5G IBM/DJSA-205 H31831 56.02017.022 NS HDD BRACKET HDD ASSY(9.5MM)BRACKET FALCON2 60.40G09.003 NS CD-ROM/DVD-ROM SCREW SCREW WAFER NYLOK NI 2ML3 86.9A552.3R0 NS CD-ROM 24X TEAC/ CD224EB26 CD ROM 24XSL A03 TEA/CD224EB26 56.10061.212 NS CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD 55.40G04.
Picture No. Partname Description Part No. NS CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD 55.40G04.011 NS CD-ROM/DVD-ROM SCREW 86.00A19.120 NS ASSEMBLY CD-ROM PLATE CD/DVD-ROM ASSY 60.40G13.003 NS CD-ROM 24X MKE/CR-177BAA CD ROM 24X MKE/CR177-BAA 730 56.10289.001 NS CD-ROM/DVD-ROM SCREW SCREW WAFER NYLOK NI 2ML3 86.9A552.3R0 NS CD-ROM/DVD-ROM BOARD FALCON-2 CD-ROM BD 55.40G04.011 NS CD-ROM/DVD-ROM SCREW 86.00A19.
Picture No. Partname Description Part No. Heatsink 2 HEATSINK 370 CPU HEATSINK FALCON2 34.40G01.001 NS FAN 5V FAN 5V 45*45*10 AB4505MB-GD3(B 23.10041.011 NS KEYBOARD US KB US NSK-84X21 91.63X07.041 KEYBOARD US NKS-84X01 US 91.63X07.001 NS TOUCHPAD MULTI-SWITCH SYNAPTIC TOUCHPAD MULTISWITCH SYNAPTIC 56.1740C.001 NS TOUCH PAD FRAME TOUCH PAD FRAME FALCON2 41.40G01.001 NS TOUCH PAD BUTTON TOUCH PAD BUTTON FALCON2 42.40G09.
Picture No. Partname Description Part No. NS TOUCH PAD FPC CABLE CABLE ASSY TOUCHPAD FPC FALCON 50.40G02.004 NS LAUNCH CABLE C.A LAUNCH FALCON2 50.40G05.001 NS MAINBOARD/TM210 TM210T CEL-650 MB 55.40R01.001 NS LAUNCH BOARD FALCON2 LAUNCH BOARD 55.40G03.001 NS MODEM BOARD MODEM MDC AMBIT/ U98M005.01 54.09011.301 NS AUDIO BOARD TM210 AUDIO BD (F2M) 55.40R02.
Picture No. Partname Description Part No. ADAPTER 60W 90-264V 3P ADT 60W 90-264V ADP60DB BB 3P 25.10064.111 ADAPTER 3P ADT 3P PA-1600-02AE W/ACER LOG 25.10068.091 BATERY PACK BTP-33A1 ASSY BTY PACK BTP33A1 FAL2 60.40G01.001 NS I/O BRACKET ASSY IO BRACKET FALCON 2 60.40G14.001 14 MODEM COVER MODEM COVER ASSY 60.40G06.001 NS ASSEMBLY HINGE CAP ASSY HINGE CAP FALCON 2M 6K.40RXX.XXX NS BATTERY DOOR BATTERY DOOR FALCON2 42.40G01.
Picture No. Partname Description Part No. NS UPPER CASE UPPER CASE ASSEMBLY 60.40G03.008 NS DIMM COVER DIMM COVER ASSY 60.40G05.002 NS LOWER CASE L-CASE ASSY FALCON2 60.40G04.001 NS NAME PLATE TM210 PLATE NAME TM210(FOR 210T) 40.40R02.001 22 SCREW M2.5X6 SCREW M2.5X6 86.9A353.6R0 20 SCREW M2.0*12 SCREW M2.0*12 STEEL B 86.1A322.120 NS SCREW BINDING BL-ZN M2*4L SCREW BINDING BL-ZN M2*4L 86.4A322.
Appendix A Model Definition and Configuration Model Number Definitions Model Number LCD CPU Memory HDD CD/DVD Battery 210T 12.1” TFT Celeron-700 64MB 10GB 24x CD-ROM NiMH 210TE 13.3” TFT Celeron-700 64/128MB 10GB 24x CD-ROM NiMH 210TEV 13.3” TFT Celeron-700 64/128MB 10GB 8x DVD NiMH 210TER(Rev.) 13.3” TFT Celeron-700 64/128MB 10GB 4/4/20x CD-RW NiMH 210TXR(Rev.) 14.1” TFT Celeron-700 64/128MB 10GB 4/4/20x CD-RW NiMH 211T 12.
106 Appendix A
Appendix B Test Compatible Components This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system functions are tested under Windows Me US ACPI and Windows Me JP ACPI environment. Refer to the following lists for components, adapter cards, and peripherals which have passed these tests. Regarding configuration, combination and test procedures, please refer to the TravelMate 210 Compatibility Test Report released by the Acer Mobile System Testing Department.
Microsoft Windows ME US/JP ACPI Environment Test Item Processor Specifications Celeron 650MHz, 128k Celeron 700MHz, 128k Memory NEC 64MB Winbond 64MB NEC 128MB Winbond 128MB LCD 12.1” SVGA TFT (Hitachi) 13.3” XGA TFT (ADT) 14.1” XGA TFT (ADT) 14.
Appendix C Online Support Information This section describes online technical support services available to help you repair your Acer Systems. If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. However some information sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
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Index A Controllers 17 Core logic 17 AC Adapter 25 CPU AFLASH Utility 37 core voltage 17 I/O voltage 17 package 17 type 17 Audio 17, 21 B Battery 23 D battery pack DC-AC LCD Inverter 24 charging indicator 10 DC-DC/Charger 23 BIOS 17 Design 2 package 17 ROM size 17 ROM type 17 vendor 17 Version 17 DIMM 17 Combinations 18 package 18 Speed 18 voltage 18 BIOS Setup Utility 29 BIOS Supports protocol 17 Disassembly Flowchart 45 BIOS Utility 29–36 Display 2 Basic System Settings 31 Load Default
hotkey 13 Hot Keys 13 Notebook Manager hotkey 13 num lock I on indicator 10 I/O Address Map 27 Index of Error Message 77 O No-Beep Symptoms 78 Index of Symptom-to-FRU Error Message 80 Indicator 80 Keyboard 82 LCD 80 Memory 81 Modem 83 PCMCIA 81 Peripheral 82 Power 80 Power Management 81 Speaker 81 Touchpad 82 Online Support Information 109 P Panel 5 Bottom 9 Rear 8 right 8 Parallel Port 22 parallel port setting in BIOS Utility 33 Password Setting Hard Disk Password 35 Power-On Password 35 Setup Passw
System Utility Diskette 38 USB 23 utility T BIOS 29–36 Temperature 26 Test Compatible Components 107 V Video 21, 22 Touchpad 15 Resolutions 22 touchpad Video controller 17 hotkey 13 Touchpad Check 76 Troubleshooting 73 W Windows 98 SE/98 JP SE ACPI Environment Test 108 U Undetermined Problems 85 Index 113
114 Index
