Acer TravelMate 3300 Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.
Revision History Please refer to the table below for the updates made on TravelMate 3300 service guide. Date 2005/12/15 II Chapter Chapter 1 Updates Add “WFM” to BIOS support protocols on page 23.
Copyright Copyright © 2005 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without the prior written permission of Acer Incorporated. Disclaimer The information in this guide is subject to change without notice.
Conventions The following conventions are used in this manual: IV SCREEN MESSAGES Denotes actual messages that appear on screen. NOTE Gives bits and pieces of additional information related to the current topic. WARNING Alerts you to any damage that might result from doing or not doing specific actions. CAUTION Gives precautionary measures to avoid possible hardware or software problems. IMPORTANT Reminds you to do specific actions relevant to the accomplishment of procedures.
Preface Before using this information and the product it supports, please read the following general information. 1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION decided for Acer's "global" product offering. To better fit local market requirements and enhance product competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g. add-on card, modem, or extra memory capability).
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Chapter 1 System Specifications Features This computer was designed with the user in mind. Here are just a few of its many features: Performance T T Intel® 915GM PCI Express chipset Intel® Pentium® M processor 740/750/760/770/780 (2MB L2 cache, 1.60/1.73/1.86/2/2.13/2.26 GHz, 533 MHz FSB) T Intel® Celeron® M processor 360/370/380 (1MB L2 cache, 1.40/1.50/1.60 GHz, 400 MHz FSB) T CPU Package is uFPGA 478 Package T Integrated Intel® PRO/Wireless 2200BG network connection (dual-mode 802.
T WLAN (optional): T T T Integrated Intel® PRO/Wireless 2200BG network connection (dual-band 802.11b/g) Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wireless technology, or Integrated Acer InviLinkTM 802.11b/g Wi-Fi CERTIFIEDTM solution, supporting Acer SignalUpTM wirelss technology WPAN (optional): Integrated Bluetooth® I/O Ports T Three USB 2.
Mainboard Layout Top View 1 Fan Connector (FAN1) 6 5-in-1 Card Reader Slot (CARD1) 2 LCD Cable Connector (LCD1) 7 RTC Battery Connector (RTC1) 3 IEEE 1394 Connector (SKT1) 8 Bluetooth Module Connector (BT1) 4 USB Port (SKT2) 9 Touchpad FFC Connector (TPAD1) 5 PC Card Slot (PCH1 or U22) 10 Keyboard Connector (KB1) Chapter 1 3
Bottom View 4 1 Giga LAN Port (JK1) 10 Main Board to IO Board Connector (IOB1) 2 Power Jack (DCIN1) 11 HDD Connector (HDD1) 3 VGA Port (CRT1) 12 DIMM Slot (DM2) 4 ezDock Port (DOCK1) 13 DIMM Slot (DM1) 5 IO Controller-PC 87392 (U27) 14 South Bridge-Intel ICH6-M (U44) 6 Wireless LAN Card Slot (WIN1) 15 Switch (SW8) 7 Keyboard Controller (U32) 16 Cardbus/1394/Card Reader Controller-UltraMedia PCI 7411 (U52) 8 LAN Controller-BROADCOM BCM5788M (U31) 17 North Bridge (U34) 9 Bat
IO Board Layout Top View 1 Microphone Connector (INTMIC1) 7 Microphone-in Port (MIC1) 2 Cover Switch Cable Connector (LID1) 8 Line-in Port (LINT1) 3 Audio Codec-Realtek ALC655 (U1) 9 USB Port (USB1) 4 IO Board to Main Board Connector (BTB1) 10 USB Port (USB2) 5 Speaker Set Connector (SPKR1) 11 FIR (U6) 6 Line-out Port (LOUT1) 12 RJ11 Modem Jack (JK1) Chapter 1 5
Bottom View 1 6 Modem Board Connector (MDC 1) 2 MDC Cable Connector (RING1) Chapter 1
System Block Diagram CLK GEN. CRT Dothan Mobile CPU 533MHz CLE-1.5G / Dothan2.13G (CPU on board,no socket ) 4, 5 HOST BUS Alviso-GM 6,7,8,9,10 100MHz KI.91501.017 DMI I/F ICH6-M Ver. : B2, KI.80101.
Outlook View A general introduction of ports allow you to connect peripheral devices, as you would with a desktop PC. Front View # 8 Item Description 1 Display screen Also called Liquid-Crystal Display (LCD), displaying computer output. 2 Microphone Internal microphone for sound recording.
# "Launch keys" on page 10 Item Description "Launch keys" on page 10 Closed front view "Launch keys" on page 10 # 1 # # Icon Icon Icon Item Item Description Description Item Speakers 2 Description Left and right speakers deliver stereo audio output. Battery indicator # Icon Item Lights up when the battery is being charged. Description 3 Power indicator Lights up when the computer is on. 4 Latch Locks and releases the lid.
Note: # # Icon Item # Icon Item Description Item Description Description 1 Kensington lock slot Connects to a Kensington-compatible 2 Modem (RJ-11) port Connects to a phone line. 3 Infrared port Interfaces with infrared devices (e.g., infrared printer and IR-aware computer). 4 # Icon Item Description Two USB 2.0 ports Connect to USB 2.0 devices (e.g., USB mouse, USB camera). 5 Line-in jack Accepts audio line-in devices (e.g., audio CD player, stereo walkman).
# # # Icon Item Icon Item Icon 1 # 2 # Icon Icon 3 Description Description Item Description Note: PC Card slot eject button Ejects the PC Card from the slot. PC Card slot Connects to one Type II CardBus PC Card. Item Description Item USB 2.0 ports Description Note: Connect to Universal Serial Bus (USB) 2.0 devices (e.g., USB mouse, USB camera). Note: 4 IEEE 1394 port (6-pin) Connects to IEEE 1394 devices.
Bottom View # Item Description 1 Battery bay Houses the computer’s battery pack. 2 Battery lock Locks the battery in position. 3 Cooling fan Helps keep the computer cool. 4 Mini PCI card bay Houses the computer’s Mimi PCI card. 5 Memory and hard disk bay Houses the computer’s main memory and hard disk (secured with screws). 6 Battery release latch Release the battery for removal. Note: Do not cover or obstruct the opening of the fan.
Indicators # Item Description The computer has three easy-to-read status indicators on the left side of the keyboard, and four on the front panel. # Item # Item Description "Launch keys" on page 10 Description "Launch keys" on page 10 "Launch keys" on page 10 The power, battery and wireless communiction status indicators are visible even when the LCd display is closed. Icon # Icon # # Icon Icon Item Description Caps Lock activity Lights when Caps Lock is activated.
Easy-launch buttons Located at the upper-right, above the keyboard are four buttons. These buttons are called easy-launch buttons. The are: mail, Web Browser, Empowering Key < > and one user-programmable button. Press < > to run the Acer Empowering Technology. The mail and Web browser buttons are pre-set to email and Internet programs, but can be reset by users.
Touchpad The build-in touchpad is pointing device that senses movement on its surface. This means the cursor responds as you move your finger across the surface of the touchpad. The central location on the palmrest provides optimum comfort and support. Touchpad Basics Use the touchpad as follows: T Move your finger across the touchpad (2) to move the cursor. T Press the left (1) and right (4) buttons located on the edge of the touchpad to do selection and execution functions.
Function Drag Access context menu Scroll 16 Left button (1) Right button (4) Main touchpad (2) Center button (3) Tap twice (at the same speed as double-clicking a mouse button); rest your finger on the touchpad on the second tap and drag the cursor. Click and hold, then use finger on the touchpad to drag the cursor. Click one. Click and hold to move up/down/left/ right.
Using the Keyboard The keyboard has full-sized keys and an embedded keypad, separate cursor keys, two Windows keys and twelve function keys. Lock Keys and embedded mumeric keypad The keyboard has three lock keys which you can toggle on and off. Lock Key Description Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase. Num lock + When Num Lock is on, the embedded keypad is in numeric mode.
Key Icon Windows key Description Pressed alone, this key has the same effect as clicking on the Windows Start button; it launches the Start menu. It can also be used with other keys to provide a variety of function: + Activates next taskbar button. + Opens the My Computer window + Opens Help and Support. + Opens the Find: All Files dialog box. + Opens the Run dialog box. + Minimizes all windows. + action.
Hot Key Icon Function Description Fn-F4 Sleep Puts the computer in Sleep mode. Fn-F5 Display toggle Switches display output between the display screen, external monitor (if connected) and both. Fn-F6 Screen blank Turns the display screen backlight off to save power. Press any key to return. Fn-F7 Touchpad toggle Turns the internal touchpad on and off. Fn-F8 Speaker toggle Turns the speakers on and off. Fn-w Volume up Increases the speaker volume.
The Euro symbol 1. Open a text editor or word processor. 2. Either directly press the < > symbol at the bottom-right of the keyboard, or hold and then press the<5> symbol at the upper-center of the keyboard. The US dollar sign 1. Open a text editor or word processor. 2. Either directly press the < > key at the bottom-right of the keyboard, or hold and then press the <4> key at the upper-center of the keyboard. NOTE: This function varies by the operating system version.
Using System Utilities Acer eManager Innovative Acer eManagement software is designed for easy access to frequently used functions. At the press of Acer Empowering Key, the Acer eManager user interface appears, featuring four main settings -- Acer eSetting, Acer ePresentation, Acer ePowerManagement and Acer eRecovery.
Launch Manager Launch Manager allows you to set the two launch keys located above the keyboard. You can access the Launch Manager by clicking on Start, All Programs,Start and then Launch Manager to start Allapplication.
Hardware Specifications and Configurations Processor Item CPU type Specification ® Pentium® M processor 740/750/760/770/780 (2MB L2 cache, 1.73/ Intel 1.87/2.0/2.13/2.26 GHz, 533 MHz FSB) Intel® Celeron® M processor 360/370/380 (1MB L2 cache, 1.4/1.5/1.6 GHz, 400 MHz FSB) CPU package CPU on board no socket CPU core voltage Depend on DVI CPU I/O voltage 1.
System Memory Item Specification Memory size 256MB/512MB/1GB DIMM socket number 2 Supports maximum memory size per slot 1024 MB Supports maximum memory size 2GB Supports DIMM type DDRII SDRAM standard Supports DIMM Speed 400/533 MHz Supports DIMM voltage 1.8V Memory module combinations You can install memory modules in any combinations as long as they match the above specifications. .
Item Specification Resolution 20 bit stereo Digital to analog converter 18 bit stereo Analog to Ditial converter Compatibility Microsoft PC99/2100, AC97 2.3 & WHQL/WLP2.
Battery Item Specification Number of battery cell 9-cell 6-cell LCD 14.1” WXGA Item Specification Vendor & model name CMO: QDI Hydis N141I1-L07 (non glare) QD14TL0102 HT141WX1-100 N141I1-L05 (glare) N141C1-L02 (WXGA+) Screen Diagonal (mm) 358.14 358.14 358.14 Active Area (mm) 303.36x189.6 303.7x189.8 303.36x189.6 1280x800 1280x800 0.237x0.237 0.237x0.237 R.G.B. Vertical Stripe R.G.B. Vertical Stripe 303.48x189.
AC Adapter Item Vendor & model name Specification LITEON PA-1650-02WR (3pin, 65W) LISHIN SLS0335A19A54LF (3pin, 65W) Input Requirements Maximum input current (A, @100Vac, full load) 1.8A max@3.5A/100Vac and 240 Vac Nominal frequency (Hz) 47 - 63 Frequency variation range (Hz) 47 - 63 Nominal voltages (Vrms) 90 - 264 Inrush current The maximum inrush current will be less than 50A and 100A when the adapter is connected to 100Vac(60Hz) and 240Vac(50Hz) respectively.
Power Management ACPI Mode Power Management Sleeping State (S4) Also called Hibernate state. System saves all system states and data onto the disk prior to power off the whole system. Dimensions and Weight Item Details Deminsions 330(W) x 240(D) x 23/31.3(H) mm (12.9 x 9.45 x 10.91/1.23 inches) Weight 1.9Kg (4.
Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/ Output System). Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4 Troubleshooting when problem arises.
Information PhoenixBIOS Setup Utility Main Information Security Boot Exit Intel (R) Pentium (R) M processor 2.0GHz CPU Type : 2000MHz CPU Speed : IDE1 Model Name : ST9100825A - (PM) IDE1 Serial Number : None None IDE2 Model Name : IDE2 Serial Number : None System BIOS Ver: V0.08 1232 VGA BIOS Ver 01.
Parameter Description Asset Tag Number This item will show the Asset Tag number of the system. Product Name This field will show product name. Manufacturer Name This field will show manufacturer name. UUID This will be visible only when there is an internal LAN device present.
Main PhoenixBIOS Setup Utility Information Main Security Boot Exit Item Specific Help System Time: [11:47:44] System Date: [10/07/2005] System Memory: 640 KB , , or selects field.
Parameter Description F12 Boot Menu When this is selected, users can modify device boot priority by pressing F12 key during POST. When this is not selected, device boot priority will not be adjustable during POST.
Advanced The Advanced screen contains parameters involving your hardware devices. It also provides advanced settings of the system. PhoenixBIOS Setup Utility Info.
Description Option Infrared Port Configure serial port B using options: [Disabled]: No configuration [Enabled]: User configuration [Auto]: BIOS or OS chooses configuration (OS Controlled) Displayedd when controlled by OS Disabled Enabled Auto Parallel port Configure serial port B using options: [Disabled]: No configuration [Enabled]: User configuration [Auto]: BIOS or OS chooses configuration (OS Controlled) Displayedd when controlled by OS Disabled Enabled Auto Mode Set the mode for the parallel p
Security The Security screen contains parameters that help safeguard and protect your computer from unauthorized use. Information PhoenixBIOS Setup Utility Security Boot Main Exit Item Specific Help User Password is : Supervisor Password is : Clear Clear Set User Password Set Supervisor Password [Enter] [Enter] Primary HardDisk Security [Disabled] Password on Boot [Disabled] F1 Help Esc Exit ↑ ↓ ←→ Supervisor Password controls accesses of the whole setup utility.
Parameter Description Option Set HDD Password When shown as [Locked], the hard drive password currently can not be changed or disabled. To change or disable it, turn off the system and enter Setup immediately after turning it back on. Press [Enter] to input change, or disable hard drive password. Enter Password on boot Defines whether a password is required or not while the events defined in this group happened.
User can now type password in field “Enter New Password”, and re-enter password in field “Confirm New Password” for verification. If the verification is OK: The password setting is complete after user presses enter. Setup Notice Changes have been saved.
Boot This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices includes the distette drive in module bay, the onboard hard disk drive and the CD-ROM in module bay and onboard LAN device.
Exit The Exit screen contains parameters that help safeguard and protect your computer from unauthorized use. PhoenixBIOS Setup Utility Information Main Security Boot Exit Item Specific Help Exit Saving Changes Exit System Setup and save your changes to CMOS.
Chapter 3 Machine Disassembly and Replacement This chapter contains step-by-step procedures on how to disassemble the notebook computer for maintenance and troubleshooting. To disassemble the computer, you need the following tools: T Wrist grounding strap and conductive mat for preventing electrostatic discharge T Small Philips screw driver T Philips screwdriver T Plastic flat head screw driver Tweezers NOTE: The screws for the different components vary in size.
General Information Before You Begin Before proceeding with the disassembly procedure, make sure that you do the following: 42 1. Turn off the power to the system and all peripherals. 2. Unplug the AC adapter and all power and signal cables from the system. 3. Remove the battery pack.
Disassembly Procedure Flowchart The flowchart on the succeeding page gives you a graphic representation on the entire disassembly sequence and instructs you on the components that need to be removed during servicing. For example, if you want to remove the system board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
LCD Module LCD Bezel LCD Inverter LCD Assembly 2 hinges Wireless Antenna Set V*2 LCD Brackets W*2 R*2 S*2 T*2 U*2 X*8 LCD Cable LCD Screw List Item 44 Description SCREW M2.0X3.0-I-NINYLOK 86.A03V7.012 SCREW I2.5*3MBNIH(M2.5L3) 86.T25V7.012 SCREW M2.5*4L-BZNNYLOK 86.A03V7.006 SCREW M2.0X5-I-NINYLOK 86.T23V7.006 SCREW MM25060IL69 86.A08V7.004 SCREW M2.0*5I(NI)(NYLOK) 86.T23V7.010 SCREW M2.0X2.5-I-NINYLOK 86.A03V7.007 SCREW I2*3M-NIHY (M2L3) 86.T25V7.008 SCREW M1.7*3.
Removing the Battery Pack 1. Release the battery lock. 2. Slide the battery latch as shown then remove the battery pack.
Removing the Wireless LAN Card/the memory and the HDD Module and the LCD Module Removing the Wireless LAN Card 1. Remove the screw fastening the mini PCI cover. 2. Detach teh mini PCI cover. 3. Disconnect the main and the auxiliary wireless antenna. 4. Pop out the wireless LAN card then remove it. Removing the Memory and the HDD Module 46 1. Remove the five screws that secure the HDD cover. 2. Detach the HDD cover from the main unit. 3. Pop up the memory then remove it. 4.
. Removing the LCD Module 1. Open the notebook as shown. 2. Detach the middle cover from the main unit. 3. Remove the two screws that secure the keyboard. 4. Turn over the keyboard as shown. 5. Disconnect the keyboard cable then remove the keyboard. 6. Tear off the tape fastening the wireless antenna, then pull out the antenna from the main unit. 7. Disconnect the LCD cable from the main board. 8.
10. Then remove two screws fastening the LCD module. 11. Detach the LCD module from the main unit carefully.
Disassembling the Main Unit Separate the Main Unit Into the Upper and the Lower Case Assembly 1. Disconnect the touchpad FFC from the main board. 2. Disconnect the system fan cable from the main board. 3. Remove one screw fastening the upper and the lower case assembly as shwon. 4. Remove 15 screws fastening the upper and the lower case assembly on the bottom. 5. Then detach the upper case assembly from the lower case assembly carefully. Disassembling the Lower Case Assembly 1.
5. Disconnect the microphone cablem from the IO board then detach the microphone. 6. Disconnect the Lid switch cable from the IO board as shown. 7. Remove the four screws fastening the mian board to the lower case. 8. Remove two screws fastening the IO board and one screw holding the modem board. 9. Detach the IO board from the lower case (The IO board is with modem board). 10. Remove the three screws fastening the system fan. 11. Remove the system fan from the lower case. 12.
18. Disconnect the modem board from the IO board. 19. Disconnect the modem board cable from the modem board. Disassembling the Upper Case Assembly 1. Disconnect the touchpad FFC from the touchpad then remove it. 2. Remove the five screws fastening the touchpad plate. 3. Detach the scroll key rubber from the touchpad plate. 4. Remove the touchpad plate. 5. Then detach the touchpad from the upper case.
Disassembling the LCD Module 1. Remove the four screw caps as shown. 2. Remove the four screws holding the LCD bezel. 3. Then detach the LCD bezel from the LCD module. 4. Remove the two screws fastening the inverter. 5. Take the inverter out of the LCD panel then disconnect the LCD cable. 6. Disconeect the LCD inverter cable on the other side then remove the inverter. 7. Remove two screws fastening the LCD to the LCD panel. 8. Detach the LCD from the LCD panel. 9.
13. Remove the four screws fastening the LCD right bracket. 14. Detach the LCD right bracket from the LCD. 15. Remove the four screws fastening the LCD left bracket. 16. Detach the LCD left bracket from the LCD. 17. Tear off the tape fastening the LCD cable then disconnect the LCD cable.
Disassembling the External Modules Disassembling the HDD Module 54 1. Detach the HDD sponge. 2. Turn over the HDD module. 3. Tear off the HDD module copper (shielding). 4. Then detach the HDD from the HDD copper (shielding) as shown.
Chapter 4 Troubleshooting Use the following procedure as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. Obtain the failing symptoms in as much detail as possible. 2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.
System Check Procedures External Diskette Drive Check Do the following to isolate the problem to a controller, driver, or diskette. A write-enabled, diagnostic diskette is required. NOTE: Make sure that the diskette does not have more than one label attached to it. Multiple labels can cause damage to the drive or cause the drive to fail. Do the following to select the test device. 1. Boot from the diagnostics diskette and start the diagnostics program. 2.
Memory check Memory errors might stop system operations, show error messages on the screen, or hang the system. 1. Boot from the diagnostics diskette and start the doagmpstotics program (please refer to main board. 2. Go to the diagnostic memory in the test items. 3. Press F2 in the test items. 4. Follow the instructions in the message window. NOTE: Make sure that the DIMM is fully installed into the connector. A loose connection can cause an error.
4. This helps you identify first the problem is on recharging or discharging. From Hardware: 1. Power off the computer. 2. Remove the battery pack and measure the voltage between battery terminals 1(+) and 6(ground). See the following figure 3. If the voltage is still less than 7.5 Vdc after recharging, replace the battery. To check the battery charge operation, use a discharged battery pack or a battery pack that has less than 50% of the total power remaining when installed in the computer.
Power-on Self-Test Error Messages The POST error message index lists the error message and their possible causes. The most likely cause is listed first. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the computer. Do not replace a non-defective FRU. This index can also help you determine the next possible FRU to be replaced when servicing a computer.
Index of Error Messages Error Code List Error Codes 006 Error Messages Equipment Configuration Error Causes: 1. CPU BIOS Update Code Mismatch 2. IDE Primary Channel Master Drive Error (THe causes will be shown before “Equipment Configuration Error”) 010 Memory Error at xxxx:xxxx:xxxxh (R:xxxxh, W:xxxxh) 070 Real Time Clock Error 071 CMOS Battery Bad 072 CMOS Checksum Error 110 System disabled. Incorrect password is specified.
Error Message List Error Messages Real time clock error FRU/Action in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. System board Previous boot incomplete - Default configuration used Run “Load Default Settings” in BIOS Setup Utility. RTC battery System board Memory size found by POST differed from CMOS Run “Load Default Settings” in BIOS Setup Utility.
Error Message List No beep Error Messages No beep, power-on indicator turns off and LCD is blank. FRU/Action in Sequence Power source (battery pack and power adapter). See “Power System Check” on page 65. Ensure every connector is connected tightly and correctly. Reconnect the DIMM. LED board. System board. No beep, power-on indicator turns on and LCD is blank. Power source (battery pack and power adapter). See “Power System Check” on page 65.
Phoenix BIOS Beep Codes Code Beeps POST Routine Description 02h Verify Real Mode 03h Disable Non-Maskable Interrupt (NMI) 04h Get CPU type 06h Initialize system hardware 08h Initialize chipset with initial POST values 09h Set IN POST flag 0Ah Initialize CPU registers 0Bh Enable CPU cache 0Ch Initialize caches to initial POST values 0Eh Initialize I/O component 0Fh Initialize the local bus IDE 10h Initialize Power Management 11h Load alternate registers with initial POST values 1
Code POST Routine Description 48h Check video configuration against CMOS 49h Initialize PCI bus and devices 4Ah Initialize all video adapters in system 4Bh QuietBoot start (optional) 4Ch Shadow video BIOS ROM 4Eh Display BIOS copyright notice 50h Display CPU type and speed 51h Initialize EISA board 52h Test keyboard 54h Set key click if enabled 58h 59h 64 Beeps 2-2-3-1 Test for unexpected interrupts Initialize POST display service 5Ah Display prompt “Press F2 to enter SETUP” 5Bh
Code Beeps POST Routine Description 8Fh Determine number of ATA drives (optional) 90h Initialize hard-disk controllers 91h Initialize local-bus hard-disk controllers 92h Jump to UserPatch2 93h Build MPTABLE for multi-processor boards 95h Install CD ROM for boot 96h Clear huge ES segment register 97h Fixup Multi Processor table 98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure.
Code POST Routine Description E0h Initialize the chipset E1h Initialize the bridge E2h Initialize the CPU E3h Initialize the system timer E4h Initialize system I/O E5h Check force recovery boot E6h Checksum BIOS ROM E7h Go to BIOS E8h Set Huge Segment E9h Initialize Multi Processor EAh Initialize OEM special code EBh Initialize PIC and DMA ECh Initialize Memory type EDh Initialize Memory size EEh Shadow Boot Block EFh System memory test F0h Initialize interrupt vectors F1
Index of Symptom-to-FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work Action in Sequence LCD is too dark Enter BIOS Utility to execute “Load Setup Default Settings”, then reboot system. LCD brightness cannot be adjusted Reconnect the LCD connectors. LCD contrast cannot be adjusted Keyboard (if contrast and brightness function key doesn't work).
PCMCIA-Related Symptoms Symptom / Error System cannot detect the PC Card (PCMCIA) Action in Sequence PCMCIA slot assembly System board PCMCIA slot pin is damaged. PCMCIA slot assembly Memory-Related Symptoms Symptom / Error Memory count (size) appears different from actual size. Action in Sequence Enter BIOS Setup Utility to execute “Load Default Settings, then reboot system. DIMM System board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound comes from the computer.
Power Management-Related Symptoms Symptom / Error System hangs intermittently. Action in Sequence Reconnect hard disk/CD-ROM drives. Hard disk connection board System board Peripheral-Related Symptoms Symptom / Error Action in Sequence System configuration does not match the installed devices. Enter BIOS Setup Utility to execute “Load Default Settings”, then reboot system. External display does not work correctly.
Intermittent Problems Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement should be considered only when a recurring problem exists. When analyzing an intermittent problem, do the following: 70 1. Run the advanced diagnostic test for the system board in loop mode at least 10 times. 2. If no error is detected, do not replace any FRU. 3.
Undetermined Problems The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative. Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU). NOTE: Verify that all attached devices are supported by the computer. NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 65): 1.
72 Chapter 4
Chapter 5 Jumper and Connector Locations Mainboard Layout Top View 1 FAN1 Fan Connector 6 CARD1 5-in-1 Card Reader Slot 2 LCD1 LCD Cable Connector 7 RTC1 RTC Battery Connector 3 SKT1 IEEE 1394 Connector 8 BT1 Bluetooth Module Connector 4 SKT2 USB Port 9 TPAD1 Touchpad FFC Connector 5 U22 or PCH1? ?) PC Card Slot 10 KB1 Keyboard Connector Chapter 5 73
Bottom View 74 1 JK1 Giga LAN Port 10 IOB1 2 DCIN1 Power Jack 11 HDD1 Main Board to IO Board Connector HDD Connector 3 CRT1 VGA Port 12 DM2 DIMM Slot 4 DOCK 1 ezDock Port 13 DM1 DIMM Slot 5 U27 IO Controller-PC 87392 14 U44 South Bridge-Intel ICH6-M 6 WIN1 Wireless LAN Card Slot 15 SW8 Switch 7 U32 Keyboard Controller 16 U52 Cardbus/1394/Card Reader ControllerUltraMedia PCI 7411 8 U31 LAN Controller-BROADCOM BCM5788M 17 U34 North Bridge 9 BAT1 Battery Conne
IO Board Layout Top View 1 INTMIC1 Microphone Connector 7 MIC1 2 LID1 Cover Switch Cable Connector 8 LINT1 Line-in Port 3 U1 Audio Codec-Realtek ALC655 9 USB1 USB Port 4 BTB1 IO Board to Main Board Connector 10 USB2 USB Port 5 SPKR1 Speaker Set Connector 11 U6 FIR 6 LOUT1 Line-out Port 12 JK1 RJ11 Modem Jack Chapter 5 Microphone-in Port 75
Bottom View 1 76 MDC1 Modem Board Connector 2 RING1 MDC Cable Connector Chapter 5
Switch Settings Please see the bottom view of the main board layout for switch location. The image bleow is switch enlarged image.
78 Chapter 5
Chapter 6 FRU (Field Replaceable Unit) List This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of TravelMate 3300. Refer to this chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization). Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service Guide.
Exploded Diagram Image Part Name Description Acer P/N ADAPTER ADAPTER 65W LITEON PA-165002WR ADT 65W LITEON PA1650-02WR AP.06503.011 ADAPTER 65W LISHIN SLS0335A19A54LF ADT 65W LISHIN SLS0335A19A54LF AP.06506.003 BATTERY PACK LI+ 6CELL 2.4MAH SONY BTY PACK LI+ 6C 2.4AH SONY BT.00604.
Image Part Name Description Acer P/N BATTERY PACK LI+ 6CELL 2.4MAH SANYO BTY PACK LI+ 6C 2.4AH SANYO BT.00603.012 BATTERY PACK LI+ 9CELL 2.4MAH SANYO BTY PACK LI+ 9C 2.4AH SANYO BT.00903.004 MODEM BOARD FOXCONN T60M845.01 MODEM MDC1.5 (AC97) T60M845.01 54.A56V1.001 TOUCHPAD BOARD SYNAPTIC TM51-389 TOUCHPAD SYNAPTICS TM51-389 56.TB1V1.001 WIRELESS LAN BOARD 802.11BG INTEL WLAN 802.11BG INTEL867074 LF KI.CAX01.013 BLUETOOTH BOARD FOXCONN BCM2045 BT MODULE FOXCONN BCM2045 54.A74V1.
Image Part Name Description Acer P/N MODEM CABLE CABLE MODEM US W/ RECYCLE 50.TB1V1.002 TOUCHPAD CABLE C.A. T/P FFC JH MYNA2 50.TB1V1.003 POWER CODE 5A 250V 3P UK BK CODE 5A 250V 3P UK BK 27.03118.001 POWER CORD 2.5A 125V USA CORD USA/W CNS 2.5A 125V 8121- 27.01518.781 BLYETOOTH CABLE B/T CABLE HT MYNA-2 50.TB1V1.010 PCMCIA DUMMY CARD CARD-BUS DUMMY CARD 42.TB1V1.003 SD MEMORY DUMMY CARD SD DUMMY CARD MYNA2 42.TB1V1.004 UPPER-CASE ASSY 60.TB1V1.
Image Part Name Description Acer P/N TOUCHPAD PLATE ASSY T/P PLATE MYNA2 33.TB1V1.001 LOWER CASE ASSY L-CASE FOR CARD BUS MYNA2 60.TB1V1.001 SPEAKER LEFT/ RIGHT SPEAKER MYNA-2 23.TB1V1.001 MICROPHONE MICROPHONE MYNA2 23.TB1V1.002 COVER SWITCH CABLE C.A. COVER SWITCH MYNA2 50.TB1V1.001 FRONT COVER ASSY FRONT COVER MYNA2 60.TB1V1.004 MIDDLE COVER ASSY MIDDLE COVER MYNA2 60.TB1V1.
Image Part Name Description Acer P/N HDD COVER ASSY HDD COVER MYNA2 42.TB1V1.001 MINI PCI COVER ASSY MINIPCI COVER MYNA-2 42.TB1V1.002 COMBO 24X PANASONIC UJDA770 COMBO 24X PAC/ UJDA770 MYNA EXT KO.02406.014 COMBO 24X LITEON SOSC-2483K COMBO LIT/SOSC2483K LF EXT KO.02409.014 WIRELESS ANTENNA LEFT/RIGHT ANTENNA CABLE MYNA2 25.TB1V1.001 DVD-RW DRIVE 8X LITEON SOSW-833S DUAL DUAL 8X LTN/SOSW833S MYNA EXT KU.00804.
Image Part Name Description Acer P/N DVD-RW DRIVE 8X PANASONIC UJ-840B DUAL DUAL PAN/UJ-840B LF 8X DVD KU.00807.030 FAN FAN FORCECON MORAR 23.A74V1.001 HDD MODULE 40G HDD MODULE 40G TBD HDD MYLAR W/ CUPPER ASSY HDD CHASSIS MYNA-2 33.TB1V1.002 HDD 40G HITACHI HTS421240H9AT00 HDD 40GB HGST HTS421240H9AT00 KH.04007.013 HDD 40G TOSHIBA MK4025GAS HDD 40GB TOSHIBA MK4025GAS KH.04004.005 HDD 40G SEAGATE ST9402113A HDD 40GB SEAGATE ST9402113A KH.04001.
Image Part Name Description Acer P/N HDD MYLAR W/ CUPPER ASSY HDD CHASSIS MYNA-2 33.TB1V1.002 HDD 100G HITACHI HTS421210H9AT00 HDD 100GB HGST HTS421210H9AT00 KH.10007.002 HDD 100G TOSHIBA MK1031GAS HDD 100GB TOSHIBA MK1031GAS KH.10004.001 HDD 100GB SEAGATE ST9100825A HDD 100GB SEAGATE ST9100825A KH.10001.003 KEYBOARD 88KEY DARFON NSK-AEN1D US-INT KB DARFON NSKAEN1D US-INT 88K KB.TB107.001 KEYBOARD DARFON NSK-AEN02 CHINESE 88 KB DARFON NSKAEN02 CHINESE 88 KB.TB107.
Image Part Name Description Acer P/N TM3300 KEYBOARD DANISH TM3300 KEYBOARD DANISH KB.TB107.019 TM3300 KEYBOARD TURKISH TM3300 KEYBOARD TURKISH KB.TB107.020 TM3300 KEYBOARD TURKISH F TYPE TM3300 KEYBOARD TURKISH F TYPE KB.TB107.021 TM3300 KEYBOARD CANADIAN FRENCH TM3300 KEYBOARD CANADIAN FRENCH KB.TB107.022 TM3300 KEYBOARD JAPANESE TM3300 KEYBOARD JAPANESE KB.TB107.023 TM3300 KEYBOARD GREEK TM3300 KEYBOARD GREEK KB.TB107.024 TM3300 KEYBOARD HEBREW TM3300 KEYBOARD HEBREW KB.TB107.
Image 88 Part Name Description Acer P/N LCD BRACKET LEFT BRKT LCD 14.1" L MYNA2 33.TB1V1.004 LCD BEZEL 14.1" ASSY LCD 14.1" BEZEL MYNA-2 60.TB1V1.005 LCD PANEL 14.1" ASSY LCD 14.1" PANEL MYNA-2 60.TB1V1.006 HINGE PACK LEFT/ RIGHT HINGE PACK LEFT/ RIGHT 6K.TB1V1.001 LCD 14.1" WXGA N141I1-L05 GLARE 400G LCD 14" WXGA N141I1-L05 LK.1410D.006 LCD 14.1" WXGA QDI QD14TL02-04 400G LCD 14" WXGA QD14TL02-04 LK.14109.006 LCD MODULE 14.1" WXGA GLARE 420G LCD 14.1" WXGA N141C1-L02 6M.TB1V1.
Image Part Name Description Acer P/N LCD BEZEL 14.1" ASSY LCD 14.1" BEZEL MYNA-2 60.TB1V1.005 LCD PANEL 14.1" ASSY LCD 14.1" PANEL MYNA-2 60.TB1V1.006 HINGE PACK LEFT/ RIGHT HINGE PACK LEFT/ RIGHT 6K.TB1V1.001 LCD 14.1" WXGA N141C1-L02 GLARE 420G LCD 14.1" WXGA N141C1-L02 LK.1410D.008 LCD MODULE 14.1" WXGA NONE GLARE 400G ASSY QDI 14.1" WXGA (N-GLAR 6M.TB1V1.003 INVERTER BOARD DARFON INVERTER 17" ROHS VK.21189.401 19.TB1V1.001 LCD CABLE 14.1 " WXGA CABLE 14.1" WXGA HT MYNA2 50.TB1V1.
Image Part Name Description Acer P/N LCD 14.1" WXGA QDI QD14TL01-02 NONE GLARE 420G LCD 14.1" WXGA QD14TL01-02 LK.14109.005 LCD 14.1" WXGA QDI QD14TL01-03 NONE GLARE 420G LCD 14" WXGA QDIQD14TL01-03 LK.14109.004 MAINBOARD MYNA 2 1.4G 1.73MHZ(CPU ON BOARD) W/CPU HEATSINK & PCMCIA SLOT & RTC BATTERY MB PM740 MYNA2 W/ O DIMM LB.TB101.008 MAINBOARD MYNA 2 2.13GMHZ(CPU ON BOARD) W/CPU HEATSINK & PCMCIA SLOT & RTC BATTERY MYNA2 MB DOT-2.13G 05216SB DIP LB.TB101.014 MAINBOARD MYNA 2 2.
Image Part Name Description Acer P/N SDIMM SAMSUNG M470T3354CZ3-CD5 Samsung M470T3354CZ3-CD5 KN.2560B.016 SDIMM 512M NANYA NT512T64UH8A1FN37B SODIMM512M NT512T64UH8A1FN37B KN.51203.023 SDIMM 512M SAMSUNG M470T6554CZ3-CD5 SODIMM 512M M470T6554CZ3-CD5 KN.5120B.015 SDIMM 512M HYNIX HYMP564S64P6-C4 SODIMM 512M HYMP564S64P6-C4 KN.5120G.005 LCD SCREW RUBBER RUB LCD RUBBER CUSHION BOLSENA 47.A46V1.002 Note: See the upper two rubber cushion. LCD SCREW RUBBER RUBBER SCREW 47.TB1V1.
Image 92 Part Name Description Acer P/N SCREW SCW HEX NYL I#R-40/ O#4-40 L5.9 34.4C210.001 SCREW SCREW MACH WAFER M2*L4 NI 86.T39V1.002 SCREW SCREW M2*L9 NYLOK 86.00D38.520 SCREW SCRW WH MS+CBZ M2.5+L4 BLACK 86.9A323.4R0 SCREW SCREW M2.5-6 86.9A323.6R0 SCREW SCREW M2*3 NYLON 1JMCPC-420325 86.9A352.3R0 SCREW SCREW M2.5*4L(NYLOCK)BLA CK ZN 86.9A353.4R0 SCREW SCREW M2.5X6 86.9A353.6R0 SCREW SRW M2.5*8L B/ZN NYLOK 700 86.9A353.8R0 SCREW SCREW M2-3 86.9A522.