Iconia W3 User’s Manual - 1
© 2013. All Rights Reserved. Iconia W3 User’s Manual Model: W3 This revision: 2 July 2013 AcerCloud frees you to enjoy your digital life anytime, anywhere! This computer comes with AcerCloud pre-installed. AcerCloud is a personal cloud service that allows you to access your files over the Internet and make sure your most important files are always up to date. With your personal cloud, all your connected devices (PC, tablet, phone) can access files on your main Cloud PC.
T ABLE O F CONTENTS Safety and comfort 5 Battery pack 34 Battery pack characteristics............................. First things first 15 Charging the battery................................. Your guides ...................................................... 15 Optimizing battery life............................... Basic care and tips for using your Checking the battery level........................ computer .......................................................... 15 Battery-low warning.................
Troubleshooting tips.................................. 51 Error messages......................................... 51 condition................................................... 63 Recovering from Windows ....................... 64 Recovery 53 Recovering your system Creating a recovery backup ............................. Creating a drivers and applications backup ..... Recovering your system................................... Reinstalling drivers and applications.........
S AFETY AND COMFORT SAFETY INSTRUCTIONS Read these instructions carefully. Keep this document for future reference. Follow all warnings and instructions marked on the product. Turning the product off before cleaning Unplug this product from the wall outlet before cleaning. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
- If an extension cord is used with this product, make sure that the total ampere rating of the equipment plugged into the extension cord does not exceed the extension cord ampere rating. Also, make sure that the total rating of all products plugged into the wall outlet does not exceed the fuse rating. - Do not overload a power outlet, strip or receptacle by plugging in too many devices. The overall system load must not exceed 80% of the branch circuit rating.
- Do not increase the volume to block out noisy surroundings. - Decrease the volume if you can't hear people speaking near you. General - Do not use this product near water. - Do not place this product on an unstable cart, stand or table. If the product falls, it could be seriously damaged. - Slots and openings are provided for ventilation to ensure reliable operation of the product and to protect it from overheating. These openings must not be blocked or covered.
Unplug this product from the wall outlet and refer servicing to qualified service personnel when: - The power cord or plug is damaged, cut or frayed. - Liquid was spilled into the product. - The product was exposed to rain or water. - The product has been dropped or the case has been damaged. - The product exhibits a distinct change in performance, indicating a need for service. - The product does not operate normally after following the operating instructions.
Never use any charger or battery that is damaged. The capacity and lifetime of the battery will be reduced if the battery is left in hot or cold places, such as in a closed car in summer or winter. Always try to keep the battery between 15°C and 25°C (59°F and 77°F). A device with a hot or cold battery may not work temporarily, even when the battery is fully charged. Battery performance is especially limited in temperatures well below freezing. Do not dispose of batteries in a fire as they may explode.
materials may be attracted to the device, and persons with hearing aids should not hold the device to the ear with the hearing aid. Do not place credit cards or other magnetic storage media near the device, because information stored on them may be erased. MEDICAL DEVICES Operation of any radio transmitting equipment, including wireless phones, may interfere with the functionality of inadequately protected medical devices.
equipment in your vehicle is mounted and operating properly. Do not store or carry flammable liquids, gases, or explosive materials in the same compartment as the device, its parts, or enhancements. For vehicles equipped with an air bag, remember that air bags inflate with great force. Do not place objects, including installed or portable wireless equipment in the area over the air bag or in the air bag deployment area.
DISPOSAL INSTRUCTIONS Do not throw this electronic device into the trash when discarding. To minimize pollution and ensure utmost protection of the global environment, please recycle. For more information on the Waste from Electrical and Electronics Equipment (WEEE) regulations, visit www.acer-group.com/public/ Sustainability/sustainability01.htm TIPS AND INFORMATION FOR COMFORTABLE USE Computer users may complain of eyestrain and headaches after prolonged use.
- Stand up and walk around regularly to remove the strain on your leg muscles. - Take short rests to relax your neck and shoulders. - Avoid tensing your muscles or shrugging your shoulders. - Install the external display, keyboard and mouse properly and within comfortable reach. - If you view your monitor more than your documents, place the display at the center of your desk to minimize neck strain.
using a glare-reduction filter, using a display visor, such as a piece of cardboard extended from the display's top front edge. - Avoid adjusting your display to an awkward viewing angle. - Avoid looking at bright light sources for extended periods of time. Developing good work habits The following work habits make computer use more relaxing and productive: - Take short breaks regularly and often. - Perform some stretching exercises. - Breathe fresh air as often as possible.
F IRST THINGS F I R S T We would like to thank you for making an Acer notebook your choice for meeting your mobile computing needs. Your guides To help you use your Acer notebook, we have designed a set of guides: First off, the setup poster helps you get started with setting up your computer. The Quick Guide introduces you to the basic features and functions of your new computer. For more on how your computer can help you to be more productive, please refer to the User’s Manual.
If you need to power down the computer for a short while, but don’t want to completely shut it down, you can put it into Hibernate by pressing the power button. Note: If you cannot power off the computer normally, press and hold the power button for more than four seconds to shut down the computer. If you turn off the computer and want to turn it on again, wait at least two seconds before powering up. Taking care of your computer Your computer will serve you well if you take care of it.
Taking care of your AC adapter Here are some ways to take care of your AC adapter: • Do not connect the adapter to any other device. • Do not step on the power cord or place heavy objects on top of it. Carefully route the power cord and any cables away from foot traffic. • When unplugging the power cord, do not pull on the cord itself but pull on the plug. • The total ampere ratings of the equipment plugged in should not exceed the ampere rating of the cord if you are using an extension cord.
Y OU R A CER T ABL ET PC TOUR After setting up your computer as illustrated in the setup poster, let us show you around your new Acer computer. You can enter information into you new computer with the touchscreen. Tablet PC The following images will show you views of your tablet computer. Top view 1 No. 1 2 3 2 Item Volume key Volume key MicroSD card slot 3 Description Press to increase volume. Press to decrease volume. Insert a microSD card into this slot.
Bottom view Front view 2 1 3 No. Item 1 Light sensor 2 Camera indicator light 4 Description Detects ambient light and automatically adjusts screen brightness. Not available on all models. Lights up when camera is active. Not available on all models.
No. Item Integrated 3 webcam 4 Windows key Description 2-megapixel camera for video communication. Press once to open the Start menu. Note: Display orientation may be fixed when apps designed for a specific orientation are running. These include games and other full-screen apps. When making video calls, you should always hold the tablet in landscape orientation.
Back view 1 2 No. Item 1 Camera 2 Camera indicator light Description 2-megapixel camera for taking high-resolution images. Lights up when camera is active. Not available on all models.
Left/right views 1 2 3 4 5 6 4 No. Item 1 Power button 2 Micro USB connector 22 - Your Acer tablet PC tour Description Press to turn the tablet on; press again to place the tablet in Sleep mode. Press and hold to turn the tablet off. Connects to USB devices. A Micro USB to USB adapter is needed to connect to USB devices. When using a USB port, it is recommended to plug in the power adapter.
No. Item 3 4 5 6 Description Supports high-definition digital video Micro HDMI port connections. Speakers Delivers stereo audio output. DC-in Connects to an AC adapter. Connects to audio devices Headset/speaker (e.g., speakers, headphones) or a headset with jack microphone.
M ICRO USB The USB (Universal Serial Bus) port is a high-speed serial bus which allows you to connect USB peripherals without taking up system resources. The Micro USB port provides a compact port that is fully compatible with USB 2.0 devices. Note: A Micro USB to USB adapter is needed to connect to USB devices that use a full-sized connector. Note: A Micro USB to USB adapter is only included with certain models.
H D M I M ICRO HDMI (High-Definition Multimedia Interface) is an industry-supported, uncompressed, all-digital audio/video interface. HDMI provides an interface between any compatible digital audio/video source, such as a set-top box, DVD player, and A/V receiver and a compatible digital audio and/or video monitor, such as a digital television (DTV), over a single cable. Use the HDMI Micro port on your computer to connect with high-end audio and video equipment.
U S I N G T H E VIRTUAL K E Y B O A R D Microsoft Windows provides a convenient virtual keyboard for entering data. There are several ways to display the keyboard: Tap inside any text field to display the Windows virtual keyboard.
From Desktop, tap the Keyboard icon in the system tray to display the keyboard. Tap the "x" in the keyboard’s top-right corner to close the keyboard.
W IRELESS N E TW ORK S Connecting to the Internet Your computer's wireless connection is turned on by default. Windows will detect and display a list of available networks during setup. Select your network and enter the password if required. Otherwise, open Internet Explorer and follow the instructions. Please refer to your ISP or router documentation. Wireless networks A wireless LAN or WLAN is a wireless local area network, which may link two or more computers without using wires.
Installation speed and simplicity Installing a wireless LAN system can be fast and easy and eliminates the need to pull cables through walls and ceilings. Components of a wireless LAN To set up your Wireless network at home you need to have the following: Access point (router) Access points (routers) are two-way transceivers that broadcast data into the surrounding environment. Access points act as a mediator between wired and wireless network.
S CREEN OR IENTATION AND G- SENSOR Your computer has a built-in accelerometer that detects the tablet’s orientation and automatically rotates the screen to suit the orientation. You can lock the screen orientation by using the lock switch. The orientation may also be locked at other times, including: • When the tablet is attached to the cradle. • With an HDMI cable is plugged in. • When programs designed for a specific orientation are running.
P OWER MANAGEMENT This computer has a built-in power management unit that monitors system activity. System activity refers to any activity involving one or more of the following devices: keyboard, mouse, hard disk, peripherals connected to the computer, and video memory. If no activity is detected for a period of time, the computer stops some or all of these devices in order to conserve energy.
Your computer will also not start if it receives an instruction to start over a network (Wake on LAN). 1. Open the Desktop. 2. Click Power Options in the Notification area. 3. Select More Power Options. 4. Select Choose what the power buttons do. 5. To access Shutdown Settings, select Change settings that are currently unavailable.
6. Scroll down and disable Turn on fast startup. 7. Select Save changes.
B ATTERY PACK The computer uses an embedded battery pack that gives you long use between charges. Battery pack characteristics The battery is recharged whenever you connect the computer to the AC adapter. Your computer supports charge-in-use, enabling you to recharge the battery while you continue to operate the computer. However, recharging with the computer turned off results in a significantly faster charge time.
1. Connect the AC adapter and fully charge the battery. 2. Disconnect the AC adapter. 3. Turn on the computer and operate using battery power. 4. Fully deplete the battery until the battery-low warning appears. 5. Reconnect the AC adapter and fully charge the battery again. Follow these steps again until the battery has been charged and discharged three times. Use this conditioning process for all new batteries, or if a battery hasn't been used for a long time.
• Frequent use; the more you use the battery, the faster it will reach the end of its effective life. A standard computer battery has a life span of about 300 charges. Optimizing battery life Optimizing battery life helps you get the most out of battery operation, prolonging the charge/recharge cycle and improving recharging efficiency. You are advised to follow the suggestions set out below: • Use AC power whenever possible, reserving battery for mobile use.
Warning! Connect the AC adapter as soon as possible after the battery-low warning appears. Data may be lost if the battery is allowed to become fully depleted and the computer shuts down. When the battery-low warning appears, the recommended course of action depends on your situation: Situation Recommended Action 1. Plug the AC adapter into the computer, and then connect to the main power supply. The AC adapter 2. Save all necessary files. and a power outlet 3. Resume work. are available.
S ECURING Y O U R COMPUTER Your computer is a valuable investment that you need to take care of. Learn how to protect and take care of your computer. Using passwords Passwords protect your computer from unauthorized access. Setting these passwords creates several different levels of protection for your computer and data: • Supervisor Password prevents unauthorized entry into the BIOS utility. Once set, you must enter this password to gain access to the BIOS utility. See "BIOS utility" on page 49.
Entering passwords When a password is set, a password prompt appears in the center of the display screen. • When the Supervisor Password is set, a prompt appears when you enter the BIOS utility. • Type the Supervisor Password and press to access the BIOS utility. If you enter the password incorrectly, a warning message appears. Try again and press . • When the User Password is set and the password on boot parameter is enabled, a prompt appears at boot-up.
F REQUENTLY ASKED QUESTIONS The following is a list of possible situations that may arise during the use of your computer. Easy solutions are provided for each one. I turned on the power, but the computer does not start or boot up Look at the power indicator: • If it is not lit, no power is being supplied to the computer. Check the following: • If you are using on the battery, it may be low and unable to power the computer. Connect the AC adapter to recharge the battery pack.
• The brightness level might be too low. Press + < > (increase) to adjust the brightness level. • The display device might be set to an external monitor. Press the display toggle hotkey + to toggle the display back to the computer. • If the Sleep indicator is lit, the computer is in Sleep mode. Press and release the power button to resume. No audio is heard from the computer Check the following: • The volume may be muted. In Windows, look at the volume control (speaker) icon on the taskbar.
The printer does not work Check the following: • Make sure that the printer is connected to a power outlet and that it is turned on. • Make sure that the printer cable is connected securely to a USB port and the corresponding port on the printer. Requesting service International Travelers Warranty (ITW) Your computer is backed by an International Travelers Warranty (ITW) that gives you security and peace of mind when traveling. Our worldwide network of service centers are there to give you a helping hand.
Before you call Please have the following information available when you call Acer for online service, and please be at your computer when you call. With your support, we can reduce the amount of time a call takes and help solve your problems efficiently. If there are error messages or beeps reported by your computer, write them down as they appear on the screen (or the number and sequence in the case of beeps).
Tips and hints for using Windows 8 We know this is a new operating system that will take some getting used to, so we've created a few pointers to help you get started. Three concepts you might want to keep in mind 1. Start The Start button is no longer available; you can launch apps from the Start screen. 2. Tiles Live tiles are similar to thumbnails of the apps. 3. Charms Charms allow you to perform useful functions, such as sharing content, turning off your PC or changing settings.
How do I jump between apps? Swipe the left-hand edge of the screen inwards to cycle through apps that are currently running. How do I turn off my computer? Swipe the right-hand edge of the screen inwards, tap Settings > Power and select the action you'd like to take. Alternatively, from Desktop, tap Acer Power Button and select the action you'd like to take. Why is there a new interface? The new interface for Windows 8 is designed to work well with touch input.
Tap and hold the preview icon to see the characters you've entered to ensure the password is correct. How do I personalize my computer? You can personalize Start with a different background image or by arranging the tiles to suit your personal needs. To change the background, swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Personalize. Tap Start screen at the top of the page and select a color and image.
So, how do I close an app? Swipe the window downwards from the top to the bottom of the screen. Can I change the screen resolution? Swipe the right-hand edge of the screen inwards and tap Search, tap the text box to open the onscreen keyboard and start typing 'Control Panel' to display the results; tap Control Panel > Adjust screen resolution. I want to use Windows in the way that I'm used to - give me my desktop back! From Start tap the Desktop tile to see a traditional desktop.
How do I make an app appear on Start? If you're in All apps and you want to make an app appear on Start, tap and drag the app downwards and release it. Tap Pin to Start from the menu that appears at the bottom of the screen. How do I remove a tile from Start? Tap and drag the app downwards and release it. Tap Unpin from Start from the menu that appears at the bottom of the screen.
What is a Microsoft ID (account)? A Microsoft account is an email address and password that you use to sign in to Windows. You can use any email address, but it is best if you choose the one you already use to communicate with friends and sign in to your favorite websites. When you sign in to your PC with a Microsoft account, you'll connect your PC to the people, files, and devices you care about.
How do I check for Windows updates? Swipe the right-hand edge of the screen inwards and tap Settings > Change PC settings > Windows Updates. Tap Check for updates now. Where can I get more information? For more information please visit the following pages: • Windows 8 tutorials: www.acer.com/windows8-tutorial • Support FAQs: www.acer.
Troubleshooting This chapter shows you how to deal with common system problems. Read it before calling a technician if a problem occurs. Solutions to more serious problems require opening up the computer. Do not attempt to open the computer yourself; contact your dealer or authorized service center for assistance. Troubleshooting tips This computer incorporates an advanced design that delivers onscreen error message reports to help you solve problems.
Error messages Corrective action Insert a system (bootable) disk, then press Disk boot failure to reboot. Press (during POST) to enter the BIOS Equipment utility, then press Exit in the BIOS utility to configuration error reboot. Contact your dealer or an authorized service Hard disk 0 error center. Hard disk 0 extended Contact your dealer or an authorized service type error center. Contact your dealer or an authorized service I/O parity error center.
R ECOVERY If you are having trouble with your computer, and the frequently asked questions do not help, you can 'recover' your computer - i.e. return it to an earlier state. This section describes the recovery tools available on your computer. Acer provides Acer Recovery Management, which allows you to create a recovery backup, a drivers and applications backup, and to start recovery options, either using Windows tools, or the recovery backup.
1. From Start, type 'Recovery' Management in the list of apps. and then click Acer Recovery 2. Click Create Factory Default Backup. The Recovery Drive window opens.
Make sure Copy contents from the recovery partition to the recovery drive is selected. This provides the most complete and safest recovery backup. 3. Plug in the USB drive then click Next. • Make sure your USB drive has enough capacity before continuing. The recovery backup requires at least 16 GB of storage 4. You will be shown the backup progress on the screen. 5. Follow the process until it completes. 6.
7. Unplug the USB drive and label it clearly. Important: Write a unique, descriptive label on the backup, such as 'Windows Recovery Backup'. Make sure you keep the backup in a safe place that you will remember. Creating a drivers and applications backup To create a Drivers and Applications Backup, that contains the factoryloaded software and drivers needed by your computer, you may use either a USB storage drive or, if your computer features a DVD recorder, one or more blank recordable DVDs.
1. From Start, type 'Recovery' Management in the list of apps. and then click Acer Recovery 2. Click Create Drivers and Applications Backup. Plug in the USB drive or insert a blank DVD into the optical drive, then click Next.
• If you are using a USB drive, make sure your USB drive has enough capacity before continuing. • If using DVDs, it will also show the number of blank, recordable discs you will need to complete the recovery discs. Make sure that you have the required number of identical, blank discs.
3. Click Start to copy files.You will be shown the backup progress on the screen. 4. Follow the process until it completes: • If you are using optical discs, the drive ejects each disc as it completes burning it. Remove the disc from the drive and mark it with a permanent marker. If multiple discs are required, insert a new disc when prompted, then click OK. Continue until the process is complete. • If you are using a USB drive, unplug the drive and label it clearly.
solved by returning your system to a previous state when everything was working correctly. For instructions, see "Returning to an earlier system snapshot" on page 62. 3. Reset your operating system. If nothing else has solved the problem and you want to reset your system, but keep your user information, see "Returning your system to its factory condition" on page 63. 4. Reset your system to its factory condition.
If you are reinstalling using Windows and the recovery information stored on your computer: • From Start, type 'Recovery' and then click Acer Recovery Management in the list of apps. • Click Reinstall Drivers or Applications.
• You should see the Contents section of the Acer Resource Center. • Click the install icon for the item you want to install, then follow the onscreen instructions to complete the installation. Repeat this step for each item you want to reinstall. Returning to an earlier system snapshot Microsoft System Restore periodically takes a 'snapshot' of your system settings and saves them as restore points.
apps. Type 'Windows system restore' in the Search Help box, then press Enter. Returning to a restore point 1. From Start, type 'Control Panel' and then click Control Panel in the list of apps. 2. Click System and Security > Action Center, then click Recovery at the bottom of the window. 3. Click Open System Restore, then Next. 4. Click the latest restore point (at a time when your system worked correctly), click Next, then Finish. 5. A confirmation window appears; click Yes.
Recovering from Windows Start Acer Recovery Management: • From Start, type 'Recovery' Management in the list of apps. and then click Acer Recovery Two options are available, Restore Factory Settings (Reset my PC) or Customized Restore (Refresh my PC). Restore Factory Settings deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now.
Restore Factory Settings with Acer Recovery Management 1. Click Restore Factory Settings. Caution: 'Restore Factory Settings' will erase all files on your hard drive. 2. The Reset your PC window opens. Images for reference only. 3.
a. Just remove my files quickly erases all files before restoring your computer and takes about 30 minutes. b. Fully clean the drive completely cleans the drive after each file is erased, so no files can be viewed after the recovery. Cleaning the drive takes much longer, up to 5 hours, but is much more secure as old files are completely removed. 4. Click Reset. 5. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. 6.
Customized Restore with Acer Recovery Management 1. Click Customized Restore (Retain User Data). 2. The Refresh your PC window opens. 3. Click Next, then Refresh. 4. The recovery process begins by restarting your computer, then continues by copying files to your hard drive. This process takes about 30 minutes.
R ECOVERING Y O U R SYSTEM Note: This section may not apply to your model. Your computer comes with system recovery DVDs, but does not contain an optical disc drive (ODD). Obtain an external ODD and complete the following steps to recover your computer to factory conditions: 1. Shutdown the computer completely by pressing and holding the power button for more than 4 seconds or by tapping the Settings charm > Change PC settings > General. Under "Advanced startup", tap Restart now.
BIOS UTILITY The BIOS utility is a hardware configuration program built into your computer's BIOS. Your computer is already properly configured and optimized, and you do not need to run this utility. However, if you encounter configuration problems, you may need to run it. To activate the BIOS utility, turn your computer off, then press and hold the volume down key before pressing the power button.
R EGULATIONS AND SAFETY N OT IC E S FCC STATEMENT This device has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This device generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications.
Caution: Changes or modifications not expressly approved by the manufacturer could void the user's authority, which is granted by the Federal Communications Commission, to operate this computer. NOTICE FOR CANADA This Class B digital apparatus complies with Canadian ICES-003. Remarque à l'intention des utilisateurs canadiens Cet appareil numérique de la classe B est conforme a la norme NMB-003 du Canada.
Declaration of Conformity for EU countries Hereby, Acer, declares that this computer is in compliance with the essential requirements and other relevant provisions of Directive 1999/5/EC. Wireless operation channels for different domains N. America 2.412-2.462 GHz Ch01 through Ch11 Japan 2.412-2.484 GHz Ch01 through Ch14 Europe ETSI 2.412-2.472 GHz Ch01 through Ch13 France: Restricted wireless frequency bands Some areas of France have a restricted frequency band.
Departments in which the use of the 2400 - 2483.
List of national codes This equipment may be operated in the following countries: Country ISO 3166 Country 2 letter code ISO 3166 2 letter code Austria AT Malta MT Belgium BE Netherlands NT Cyprus CY Poland PL Czech Republic CZ Portugal PT Denmark DK Slovakia SK Estonia EE Slovenia SL Finland FI Spain ES France FR Sweden SE Germany DE United Kingdom GB Greece GR Iceland IS Hungary HU Liechtenstein LI Ireland IE Norway NO Italy IT Switzerland CH Latvia L
This device complies with RSS210 of Industry Canada. This Class B digital apparatus complies with Canadian ICES-003, Issue 4, and RSS-210, No 4 (Dec 2000) and No 5 (Nov 2001). "To prevent radio interference to the licensed service, this device is intended to be operated indoors and away from windows to provide maximum shielding. Equipment (or its transmit antenna) that is installed outdoors is subject to licensing." Cet appareil numérique de la classe B est conforme à la norme NMB-003, No.
