User Manual

ManualsBrandsAcer ManualsComputers & TabletsAcer - XG270HU 27" LED QHD FreeSync/G-SYNC Monitor - Black/Orange

Rev.0413

PN: 46.AD159.003

ACER LIMITED WARRANTY AGREEMENT

Warranty Length/Type

3 Year Limited: Parts & Labor, Mail In or

Carry In

Hardware Technical Support

3 Year

Software Support

90 days

Service Website

http://www.acersupport.com

Service Phone Number

866-695-2237 (United States)

866-706-2237 (Canada)

[Binding Arbitration provisions are not applicable to Quebec consumers]

THIS AGREEMENT CONTAINS A MANDATORY AND BINDING ARBITRATION PROVISION

IN WHICH YOU AND ACER AGREE TO RESOLVE ANY DISPUTES BETWEEN YOU AND

ACER BY BINDING ARBITRATION. PLEASE SEE SECTION 9 BELOW.

This Agreement (“Agreement”) is between the original purchaser (“You”) and Acer America

Corporation (“Acer”) and applies to Acer branded products (“Products”) and services purchased

in the U.S. or Canada by You from Acer or any of its subsidiaries or affiliates or an Acer

authorized reseller (“Reseller”). This limited warranty is valid only in the U.S. and Canada. This

limited warranty extends only to You, the original purchaser, and is not transferable to anyone

who subsequently purchases, leases, or otherwise obtains the Product from You. This limited

warranty does not cover software or non-Acer branded products (e.g., printers, scanners, etc.).

The term of this Limited Warranty (the “Limited Warranty Period”) is identified in the reference

table included with this Agreement (“Warranty Reference Table”) and shall apply to all Products

with the exception of lamps purchased with projectors. If You have purchased a projector, the

lamp is warranted for a period of ninety (90) days. If You have purchased a Product that includes

a rechargeable battery, Acer warrants that the battery will be free from defects in material and

workmanship for the shorter of (a) the period set forth in the Warranty Reference Table or (b) one

(1) year from the date of purchase of the Product that uses the battery. As with all batteries, the

maximum capacity of the battery included in the Product will decrease with time or use. The

battery warranty does not cover changes in battery capacity. Your battery is only warranted from

defects in materials or workmanship resulting in failure. Battery life is not warranted and will vary

depending on Product configuration and usage including, but not limited to Product model,

applications running, power management settings, and Product features. The Limited Warranty

Period commences on the date of purchase by You. Your original purchase invoice (sales

receipt) showing the date of purchase of the Product is your proof of the date of purchase.

1. Product Limited Warranty. Acer warrants that its Products will be free from defects in

materials and workmanship for the Limited Warranty Period. During the Limited Warranty Period,

Acer will, at its option: (i) provide replacement parts necessary to repair the Product; (ii) repair the

Product or replace it with a comparable product; or (iii) refund the amount You paid for the

Product, LESS DEPRECIATION, upon its return. Replacement parts and Products will be new or

serviceably used, comparable in function and performance to the original part or Product and

warranted for the remainder of the original warranty period or, if longer, 90 days after they are

shipped to You.

2. Hardware Technical Support. During the Limited Warranty Period, Acer will provide Product

technical support. After the expiration of the Limited Warranty Period, hardware technical support

is available for a fee. The fee will be charged to your credit card when You call technical support.

Summary of content (25 pages)

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ACER LIMITED WARRANTY AGREEMENT Warranty Length/Type Hardware Technical Support Software Support Service Website Service Phone Number 3 Year Limited: Parts & Labor, Mail In or Carry In 3 Year 90 days http://www.acersupport.
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Please note that when contacting Acer via telephone, long distance and other charges may apply, depending upon your calling area. The scope of technical support consists of helping You diagnose and resolve problems with defects in Products covered by this Agreement, and reinstalling the factory-installed operating system and software to restore it to the original factory configuration. Acer may provide technical support via on-line, telephone and other methods.
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          ANY EQUIPMENT OR COMPONENTS THAT WERE NOT INCLUDED IN YOUR PRODUCT AS ORIGINALLY SOLD TO YOU; LOSS OF DATA; NORMAL WEAR AND TEAR; MINOR IMPERFECTIONS THAT MEET DESIGN SPECIFICATIONS; COSMETIC DAMAGE OR EXTERIOR FINISH THAT DOES NOT AFFECT FUNCTIONALITY INCLUDING BUT NOT LIMITED TO SCRATCHED OR CRACKED DISPLAYS; PRODUCTS WHERE THE ACER SERIAL NUMBER IS MISSING, ALTERED OR DEFACED; EXTERNAL SPEAKERS, KEYBOARDS AND MICE; WIRELESS DATA SERVICES PROVIDED BY THIRD PARTY PROVIDERS; DAMAGE CAUS
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  RESPONSIBLE FOR ANY DAMAGE TO YOUR ACER PRODUCT DURING SHIPMENT TO ACER OR AN ACER AUTHORIZED SERVICE CENTER. Before providing your Product to Acer or an Acer Authorized Service Center for service, remove any confidential, proprietary or personal information, and removable media, such as disks, CDs, or PC Cards. If Acer asks You to return defective parts or Products, You must do so within 15 days after You receive the replacement parts or Products.
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9. Binding Arbitration. [BINDING ARBITRATION PROVISIONS ARE NOT APPLICABLE TO QUEBEC CONSUMERS] THIS AGREEMENT PROVIDES THAT ALL DISPUTES BETWEEN YOU AND ACER WILL BE RESOLVED BY MANDATORY AND BINDING ARBITRATION TO THE FULLEST EXTENT PROVIDED BY LAW. YOU AND ACER THEREFORE GIVE UP YOUR RIGHT TO GO TO COURT TO ASSERT OR DEFEND YOUR RIGHTS UNDER THIS AGREEMENT (EXCEPT FOR MATTERS THAT MAY BE TAKEN TO SMALL CLAIMS COURT AS FURTHER SET FORTH BELOW IN THIS SECTION 9).
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This provision shall be governed by the Federal Arbitration Act, 9 U.S.C. Section 1, et seq.
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before a court, including the right, subject to the rules of your jurisdiction, to litigate claims on a class-action basis. 14. International Support: You must comply with all applicable export laws and regulations if You export the product from the United States or Canada. Acer does not accept for return any products purchased from a reseller.
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ACCORD DE GARANTIE LIMITÉE ACER Durée/type de garantie Soutien matériel informatique Soutien logiciel Site Web du service Numéros de téléphone du service Limitée 3 an : pièces et main-d'œuvre, service par la poste ou en atelier 3 an 90 jours http://www.acersupport.
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Les pièces de rechange et les produits seront neufs ou en bon état de fonctionnement, comparables en utilisation et en performance à la pièce d’origine ou au produit et ils seront garantis pour le reste de la période de garantie initiale ou, si supérieure, 90 jours après qu’ils vous soient expédiés. 2. Soutien technique du matériel. Pendant la période de garantie limitée, Acer fournira le soutien technique du produit.
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              COMPOSANTS (Y COMPRIS LES CARTES SIMS OU CARTES MÉMOIRE) OU L’UTILISATION DE PRODUITS, ÉQUIPEMENTS, SYSTÈMES, SERVICES PUBLICS, AUTRES SERVICES, PIÈCES, FOURNITURES, ACCESSOIRES, APPLICATIONS, INSTALLATIONS, RÉPARATIONS, CÂBLAGE EXTERNE OU CONNECTEURS NON FOURNIS, NI AUTORISÉS PAR ACER QUI ENDOMMAGENT CE PRODUIT OU PROVOQUENT DES PROBLÈMES DE SERVICE; PROBLÈMES DE SIGNAL, PROBLÈMES DE RÉCEPTION ET DE DISTORSION LIÉS À LA TRANSMISSION DU BRUIT, DE L’ÉCHO, D’INTERFÉRENCE OU DE TO
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6. Instructions pour obtenir des services de garantie. Pour des instructions précises sur la façon d’obtenir un service de garantie pour votre produit, veuillez consulter le tableau de référence de garantie contenu dans ce livret et allez à : http://www.acersupport.com Comment obtenir le service en vertu de la garantie :       Vous devez aider Acer à diagnostiquer les problèmes rencontrés avec votre produit et suivre la procédure de garantie d’Acer.
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7. Garanties implicites. SAUF DANS LA MESURE INTERDITE PAR LA LOI EN VIGUEUR, TOUTE GARANTIE IMPLICITE DE QUALITÉ MARCHANDE, D’ADÉQUATION À UN USAGE PARTICULIER ET D’ABSENCE DE CONTREFAÇON EST LIMITÉE À LA DURÉE DE CETTE GARANTIE. Acheteurs commerciaux : Acer étend la garantie limitée ci-dessus aux acheteurs de produits à usage industriel, commercial et professionnel aux mêmes termes et conditions et exclusions applicables aux acheteurs consommateurs.
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à un juge, qui examine et pèse les preuves fournies par les deux parties et rend une sentence exécutoire devant les tribunaux. Les décisions d’arbitre sont exécutoires comme toute ordonnance du tribunal et ne sont soumises qu’À UNE RÉVISION TRÈS LIMITÉE PAR UN TRIBUNAL. VOUS RECONNAISSEZ QUE, PAR VOIE DE CET ACCORD, VOUS ET ACER RENONCEZ À TOUT DROIT À UN PROCÈS DEVANT JURY.
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Pendant une période de quatre-vingt-dix (90) jours après que les services aient été fournis, Acer garantit que les services fournis par elle ont été effectués de manière professionnelle et selon les règles de l’art.
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Acer Customer Service P.O. Box 6137 Temple, TX 76503 Les renseignements courants sur les politiques de soutien technique et de garantie, les numéros de téléphone et les renseignements sur un autre service sont disponibles sur nos sites Web indiqués sur le tableau de référence de garantie. 15 Rev.0413 PN: 46.AD159.
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CERTIFICADO DE GARANTIA ACER PARA AMERICA LATINA Monitores Vigencia de la Garantía/Tipo Página de Internet del Soporte Acer Todos los Modelos 3 Año limitada / En taller http://www.acersupport.
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10. Centro Nacional de Servicio y Centros Autorizados de Servicio Acer La información de Centros Nacionales de Servicio Acer y la lista de Centros Autorizados de Servicio de su localidad puede encontrarla en la página de Internet de Acer www.acersupport.com Dichos establecimientos están altamente calificados para efectuar las reparaciones de Monitor Acer y en ellos podrán adquirirse partes y repuestos originales. Condiciones 1.
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CERTIFICADO DE GARANTIA PARA MONITORES MARCA ACER NO BRASIL Monitores Vigência da Garantia/Tipo Website do Suporte Acer Todos os Modelos 1 Ano limitada / No centro de serviços http://br.acer.com/ac/pt/BR/content/support Seu monitor marca Acer está coberto desde o momento de sua compra, pela Garantia Limitada da Acer no Centro Nacional de Serviço Acer (CNS).
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1. Serviço e Suporte Acessando o site http://br.acer.com/ac/pt/BR/content/support , você poderá encontrar suporte e informações para diagnosticar e possivelmente resolver os problemas relativos à seu monitor sem necessidade de recorrer ao CNS Acer. Se isso não for possível, acesse o acesse este mesmo site na área Serviço Técnico e siga as instruções de procedimentos para abertura de chamado técnico ali contidas. 2. Garantia, no Centro de Serviços 1.
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CERTIFICATE OF ACER WARRANTY FOR LATIN AMERICA Monitor Warranty Length/Type Service Website All Models 3 Year Limited: Carry-In http://www.acersupport.com The Acer brand product purchased from Acer or an Authorized Distributor, is covered under a three (3) year Limited Warranty granted by Acer through its National Service Centers and Authorized Service Centers in each country, against any defects in manufacture, functionality, materials or workmanship under normal use during the warranty period.
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The customer may extend a product’s factory warranty by purchasing extended warranty policies during the Warranty Period through the Acer National Service Center or Acer Authorized Service Centers. Excluded from warranty extensions are components such as the mouse, keyboard and speakers for desktop computers, and batteries for laptops. 9.
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n. Minor defects in the LCD Display. It is considered that the defect on the display is minor when the number of the defective pixels per million is less than four (4) and when the defective pixels in the display’s central area is no more than one (1). It is agreed that the display’s central area consists of the rectangular area at the center of the display that is determined by dividing the display into 9 equal rectangles by two vertical lines and two horizontal lines. Registration.
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Centros de Servicio Autorizados en Latino América Centro Nacional de Servicio Acer México Av. Ejército Nacional No.579 Piso 1 Colonia Granada C.P. 11520 México, D.F Tels: (52 55) 5999-9400 / 001-866-350 2237 www.acer.com.mx Centro Nacional de Servicio Acer Chile Net Now Tecnología y Computación S.A Av. Las torres 1278 Huechuraba Santiago – Chile Tel: (600) 460 4000 soportelatinoacer@acer.com Centro Nacional de Servicio Acer Argentina Megatech Av. Belgrano 4065, C1210AAI C.A.B.A. C.A.
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Artes Electrónicas S.R.L. Calle Mercado No. 1357 La Paz – Bolivia Tels: (591) 2 220-0701 / 800-100620 www.artes-electronicas.com soportelatinoacer@acer.com Sonset S.A. Vía Brasil, Calle C sur 1°Ciudad de Panamá Panamá 0816-006 Tel: (507) 206-9500 servicios@sonset.com.pa Acer National Service Center – Barbados Online Consultancies LTD 5A 5B Clermont. St Thomas – Barbados Tel: (246) 438-6666 olc@caribsurf.
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www.acersupport.com 25 Rev.0413 PN: 46.AD159.