Installation guide
Table Of Contents
- Conferencing and Instant Messaging Planning and Installation Guide ShoreTel 13.1
- Contents
- Preface
- 1. Conferencing & Instant Messaging Overview
- About the ShoreTel Service Appliance
- Service Appliance 400 (SA-400)
- Distributed Conferencing Capabilities
- Single System Management
- Integrated Services
- Single Dial-in Number and Web Address
- Service Appliance Failover
- Service Appliance Logs and Records
- Integration with ShoreTel Communicator and Microsoft Outlook
- Host and Participant Desktop Requirements
- 2. Planning and System Design
- 3. Network Requirements and Preparation
- 4. Site Requirements and Preparation
- 5. Installing Service Appliances
- 6. Configuring the Service Appliance
- Upgrading the Firmware
- Service Appliance Configuration Process
- Configuring the Network Time Protocol (NTP) Server
- Installing Licenses
- Configuring a Conference Extension
- Turning Off Port 5004
- Setting up the ShoreTel System
- Configuring the Conference Viewer Page
- Configuring the Client Interface
- Configuring HTTPS
- Creating Users
- Configuring Instant Messaging
- Connecting with the Microsoft Exchange Server
- Conference Administration Interface
- Conferences
- 7. Maintenance
- 8. Going Live and Training
- 9. Backup and Restore
Going Live and Training Training
8
ShoreTel 13.1 Conferencing and Instant Messaging 86
Online training for Service Appliance and ShoreTel Conferencing services includes the following:
Installing, Administering and Using the Service Appliance 100, an online, virtual live-training class
administered by ShoreTel.
Using ShoreTel Conferencing, an online self-paced training course designed to familiarize users
and administrators with the capabilities and use of all ShoreTel Conferencing features.
For more information, please contact your ShoreTel-authorized partner or visit the ShoreTel Website
http://www.shoretel.com/training.