User manual

44
FAQ
Problem Solution
The controller does not react to any
commands
• Check the controller batteries
• Check the polarity of the batteries
• On/Off switch activated?
The controller immediately shows
undervoltage after activation
• Replace the batteries
• Use high- quality Alcaline batteries
The motors do not react at fully charged
battery
•The control sticks are mechanically blocked and do not
reach the end positions in the corner/center
The quadrocopter shows undervoltage
•Check the batteries voltage. It has to be at least 12V in
total.
•Check each cell with a LiPo tester
The quadrocopter does not gain height
• Propellers are not mounted correctly or inverted
•The battery is not fully charged
• The mounted propellers do not match to the quadrocopter
If still no solution, please contact our service!
Warranty
The consumer is without prejudice to any claim against the seller granted a guarantee to the following
conditions:
» New devices and their components exhibiting defects within 24 months from the purchase due to
manufacturing and / or material faults, are ACME the game company at its option, reflecting the
current state of the art exchanged or repaired free device. For wear parts
(eg batteries, motors, etc.), his warranty is valid or 3 months from purchase.
» This warranty does not apply if the device defect is due to improper treatment and / or failure to
comply with these instructions.
» This warranty does not extend to self- paid by the customer services.
» Warranty claims are to make immediate payment of the Guarantee case.
» Ownership of devices or components that are returned to ACME the game company as part of the
exchange, shall become the property of ACME the game company.
» By services rendered under warranty, the warranty period is not extended.
» So far there is no warranty case to ACME the game company reserves the right to charge the
customer for replacement, repair, or shipping costs. The customer will be informed in advance.
Damages resulting from mechanical influences are not covered under warranty.
Service & Support
ACME the game company GmbH
Westwood
Boikweg 24
33129 Delbrück
Germany
Telefon: [phone]
E-Mail: [e-mail]
http://www.ACME-online.de