Digital Phone Service IRIS 3000™ Videophone User Manual
Contents 1. YOUR ACN VIDEOPHON NE .................................................................4 1-1. Videophone components............................................................................................................. 4 1-2. Safety instructions ....................................................................................................................... 5 1-3. Getting to know your Videophone .........................................................................................
-5. Call log ....................................................................................................................................... 20 3-5-1. Total calls...................................................................................................................... 21 3-5-2. Answered calls............................................................................................................. 21 3-5-3. Dialled numbers ..............................................................
1. Your ACN Videophone 1-1. VIDEOPHONE COMPONENTS The following items should be included with your ACN Videophone. If an item is missing, please contact ACN Customer Service. Main Unit Handset Power Adapter Ethernet Cable (RJ-45) Telephone Cable (RJ-11) 4 *Warning: Use the Power Adapter that comes with your Videophone. Use of any other power adapter, other than one provided by ACN, may result in corruption of your Videophone or even a fire.
1-2. SAFETY INSTRUCTIONS This guideline is to advise you on user safety and prevention of any financial loss. Read thoroughly before using your Videophone. There are two types of precautions which are explained as follows: CAUTION When unplugging the power adaptor, turn off the power switch before removing the plug from the electrical outlet. • Unplugging while the power switch is on may cause your Videophone to malfunction. Do not install your Videophone in an unsafe place, or on an unstable surface.
1-3. Getting to know your Videophone FRONT 1 Handset Videophone handset 2 Speaker Plays ring tones and transfers audio in speakerphone mode. 3 Camera Captures images that are transmitted to the called party. 4 LCD Screen Displays your image and the image of the person you are talking to during a call. 5 Keypad Buttons that operate the functions of your Videophone. 6 Microphone Receives and transmits audio in speakerphone mode.
LAN (Local Area Network) is a computer network covering a small geographic area, like a home, office, or a group of buildings i.e. a school. A home network is a residential local area network, and is used to connect multiple devices within the home. The simplest home networks are used to connect 2 or more computers for sharing files, printers, and a single connection to the Internet (usually broadband Internet through a cable or DSL provider).
(13) BACK Moves to the previous menu from the “Settings” menu or “Set Up” menu during a call and deletes characters when entering information. (14) MY CONTENT Future enhancement (15) UP NAVIGATION Up navigation button. (16) OK Use to enter selections and save settings in the “Settings” menu. (17) DOWN NAVIGATION Down navigation button. (18) LEFT NAVIGATION Left navigation button. (19) RIGHT NAVIGATION Right navigation button. (20) STATUS Lists information needed for technical support i.e.
2.Using the Basic Functions of your Videophone 2-1. PLACING A CALL 2-1-1. PLACING A CALL USING THE KEYPAD Pick up the handset or press the “Speaker” button • Enter the phone number • Press the “Call” button NOTE: Refer to Section 3-2 for instructions on entering characters. The keypad tones are switched off by default. If you would like to switch on the keypad tones, refer to Section 3-6-1-3 Sound. 2-1-2.
Select “Call Log” from the Main Menu Select the required call category Select the number you would like Select “Make A Call” and press the “OK” button to call and press the “OK” button 2-1-4. PLACING A CALL FROM YOUR PHONEBOOK Press the “MENU” button when the LCD screen is off or in idle mode. • The Main Menu is displayed • Select the Phonebook menu by using the navigation buttons • Press the “OK” button or • Press the “Phonebook” button located on the front of your Videophone.
2-2. RECEIVING A CALL When your Videophone rings the LCD screen will show the person calling or the name and phone number of the person calling. Pick up the handset or press the “Speaker” button to answer the call. If there is a picture associated with a contact, it will be displayed. 2-3. REJECTING A CALL If you are unable, or do not want to answer, a call simply press the button to reject it. The call will then be sent directly to your voicemail. 2-4.
2-6. YOUR VIDEOPHONE INFORMATION Select the “Information” icon from the Main Menu to view information about your Videophone. Press the “Back” 2-7. USEFUL or the “OK” button on the front of your Videophone to exit. FUNCTIONS DURING A CALL 2-7-1. MUTE Press the “Mute” button to prevent the other party from hearing you speak. To release mute, press the “Mute” button again. 2-7-2. PRIVACY Press the “Privacy” button to keep your image from being displayed to the other party.
Lowers the volume Increases the volume In order to control the volume during a call: • Press the “MENU” button • Select “Volume Control” by using the navigation buttons • Press the “OK” button • Use • Press the “Back” button to adjust the volume 2-7-4. BRIGHTNESS to return to the previous menu CONTROL You can adjust the LCD brightness by using the navigation buttons during a call. The brightness icon is shown at the top of the LCD screen.
2-7-6. Audio CoNFereNCiNg (3-WAY CAlliNg) The Audio Conferencing function enables 3-way calling during a voice call. To activate press the “Hold” button will place the existing caller on hold.
3. Set Up 3-1. MAIN MENU Press the “MENU” button to display the Main Menu.
Digital Photo Frame Information 3-2.
3-3-1. eNteriNg NuMBers Example: To enter “123”: • Press the “Caps” button • Press the 3-3-2. eNteriNg until the appears at the top left of the screen. buttons consecutively. letters • Press the ”Caps” button • Press the corresponding buttons until the desired letter appears. Example: To enter “SKY”: • Press the “Caps” button • Press the corresponding buttons for ‘S’, ‘K’, ‘Y’ consecutively: 3-3-3. eNteriNg until the appears at the top left of the screen.
3-4-1-1. ADD NEW ENTRY “Add New Entry” enables you to add new contact information such as name, phone number, set up a corresponding ring tone, as well as a photo of the contact. After entering the information select “Save”. If you do not want to save the information, select “Cancel”. Select “Add New Entry” from the All Contacts menu 3-4-1-2.
3-4-2. seArCh You can search for a contact stored in your Phonebook by name or number and directly place a call, edit or delete the contact information. Select “Search” from the Phonebook menu 3-4-2-1. seArCh Search menu BY NAMe You can search for a contact by name in your Phonebook by selecting “Search by name”. NOTE: You should enter all characters using upper and lower case letters accordingly.
Updating information Deleting information Select “Edit” and press the “OK” To “Delete” a contact, select “Delete” button and then press the “OK” button to update an entry, then select “Save” 3-4-3. delete . Select “Yes” to confirm the deletion All You can choose to delete all of the information in your Phonebook by selecting “Delete All”, followed by “Yes”. WARNING: SELECTING “YES” WILL AUTOMATICALLY DELETE ALL ENTRIES IN YOUR PHONEBOOK.
3-5-1. totAl CAlls You can view a list of all answered calls, dialled numbers and missed calls by selecting “Total Calls”. You can also directly place a call from this menu. Select “Total Calls” from the “Call Log” menu 3-5-2. ANsWered Select the desired number or contact name CAlls You can view all the calls that you have recently answered by selecting “Answered Calls”. You can also directly place a call from this menu and save numbers to your Phonebook.
3-5-5. plACiNg A CAll, sAViNg or deletiNg A NuMBer You can directly place a call to a selected number in your “Call Log” in addition to saving or deleting numbers.
3-6. SETTINGS In this menu you can control the System, Time, Upgrade and Administrator settings for your Videophone. Always press the “Back” button to save your changes and to exit. After each entry you will see a screen asking you to confirm your changes. Select “YES” or “NO” and press the “OK” button Select “Settings” from the Main Menu 3-6-1. SYSTEM .
3-6-1-3. SOUND You can manage the settings for Ring Tones, Sound Effects and Volume by selecting “Sound”. Select “Sound“ from the System Settings menu Select the required Ring Tone Use the buttons to manage the Ring Volume Select “Sound Effect Type” and “Select Effect” to manage the sounds for the warning, connect and keypad tones Use the buttons to manage the Sound Volume Select “Internal” or “External” for your desired Audio Output.
3-6-1-4. DISPLAY You can activate and manage Video Output, LCD Brightness, Self View, Power Saving, Wallpaper and your Language options by selecting “Display”. You can also enable the Digital Photo Frame from this menu and set the timing for this feature.
Press the “OK” button Select the image to use as your Wallpaper and press the “Back” button Select “YES” to confirm the change of Wallpaper to save NOTE: A “No USB/SD device!” warning will appear if a USB or SD device is not inserted.
NOTE: You cannot change your display settings while on a call. To see the effects of the change simply place a call after adjusting your settings. The called party will be able to confirm whether the video you are sending is clearer. If you set the upload bandwidth speed too high it will distort the quality of the image. To adjust simply reset your upload bandwidth speed to the next setting down. Screen Size Screen Size refers to the resolution of your video.
3-6-3. UPGRADE SETTINGS You can confirm the version and upgrade your Videophone’s software by selecting “Upgrade”. If the software is not the most current version, you can upgrade it via the Internet. Please do not attempt to adjust items in this menu. Contact ACN Customer Service for assistance. 3-6-4. ADMINISTRATOR SETTINGS The Administrator menu provide access to SIP, A/V Codec settings, DNS, Proxy and LAN settings. Please do not attempt to adjust items in this menu.
View another picture Select “View Another Picture” Select the desired image file and press the “OK” button Next picture Previous picture Select “Next Picture” to view the next image Select “Previous Picture” to view the the previous image NOTE: The Videophone can only read JPG and PNG image files. If the size of your image is greater than 3 megapixels, increase the time delay between images to 20 seconds to allow enough time for each image to load.
Troubleshooting Guide prOblem I cannot turn on the power LCD screen is not turned on I cannot hear the call connection signal from the handset I cannot make a call I cannot receive incoming calls.
The other party’s screen is frozen and there is no audio. When the Videophone is connected to a TV or monitor, the images displayed on the LCD screen and TV or monitor are different. My Videophone will not register • Check that your Videophone is connected properly to the Internet. • Check that the called party’s Videophone was not disconnected from the Internet.
Warning Messages DURING WARNING MESSAGE DESCRIPTION/MEANING • Loading System System is loading • Initialising UI Loading personal settings • Initialising Network Obtaining IP address.
After completing a call Setting User Configuration • Wait a minute….
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