ACN IRIS X Videophone USER MANUAL
Table of Contents Installation Instructions ........................................................................................................... 4 Features .................................................................................................................................... 4 Main Screen and Navigation................................................................................................... 4 Handset, Speaker and Headset Mode ....................................................
YouTube................................................................................................................................29 World Photo...........................................................................................................................30 Widgets ....................................................................................................................................32 Contacts Favourite ...........................................................................
Installation Instructions Please refer to the ACN IRIS X Videophone Quick Installation Guide located on your ACN Independent Representative’s Online Shop or www.myacn.eu. Features Main Screen and Navigation The ACN IRIS X Videophone has intuitive, powerful touch screen navigation with four desktop screens. To change from screen to screen, swipe the main screen to the left or right; or press the screen switcher icon.
Ring Volume Ring volume, ranges from 0-9 Phone Status Camera disabled Do-Not-Disturb (DND) Missed Call.
HDMI The ACN IRIS X Videophone supports up to three inbound or outbound concurrent calls. When the phone is off the hook, users can press Hold then select Line1, Line2 or Line3 to place additional calls Handset, Speaker and Headset Mode The ACN IRIS X Videophone allows users to switch from handset to speaker by pressing the corresponding icon in the Dial Pad. If a headset is plugged in, the headset icon will be available to select. Standard three-conductor 3.5mm wired headsets are supported.
Dial by Call History 4. By Contacts • Access the phone’s menu by pressing the MENU icon in idle screen. Then select Contacts or choose the Contacts icon in the dial pad to access the contact list. • The screen monitor will display the contact list. Scroll to the contact to be dialled • Press to call the selected contact. The default will be the primary contact number of the contact Dial by Contact List Select the contact to view the full contact information screen.
Dial by Contact List – more contact information 5. By Contact Favourite in idle screen In the idle screen, press and select to open the Contacts widget. Users can add a contact to the favourite list. Select the contact and press to dial out. Answering Calls 1. Incoming Video Call: When the phone rings, select Accept Audio, Accept Video or Reject. Users can toggle between handset, speaker or headset to answer the call. Adjust the call volume by pressing the speaker icon.
2. Incoming Audio Call: When an audio only call is coming in, select Accept Audio or Reject. Answer incoming Audio call 3. Missed Call: If the call is unanswered, a Missed Call message will show up on the Home screen. Users can press this message to access the detail of the missed call or view missed calls via the Call History option. Call Options A number of options are available during a call. These include features such as Call Hold, Mute, Volume, and Video Off (Video Privacy).
Use call Options during a video call ACN IRIS X Videophone Call Options OPTION MENU FUNCTION DESCRIPTION Dial Pad Select to enter in touch tone responses or to dial another number Hold Press to hold the call. To take the call off hold, press Unhold Mute/Unmute Press to mute or unmute the call Video off/on Press to switch between Video off and Video on.
Call Hold (Options menu) Places the incoming call on hold 1. During a call, press the Hold button to place the call on hold. The line icon will become yellow. Call Hold 2. Press the Unhold button to resume to the call. 3. Multiple Calls: After a call is placed on hold, users can select another line to make a call. If there is another incoming call, the user will be able to select Accept or Reject in the right-hand side of the screen. Accepting the new incoming call will put the previous call on hold.
3-Way Conference Calling (Options menu) Please note only 3-Way Audio Conference Calling is currently available. 3-Way Video Conferencing is not available at this time. To initiate a 3-Way Audio Conference call, follow the steps below: 1. Initiate a call with the first party 2. While on this call, expand the Options menu on the phone by touching the middle button of the Options icon 3. 4. 5. 6. .
This feature is accessed by selecting the status bar on the Home page where a number of additional options are available. Slide the DND switch to turn on and turn off the Do Not Disturb function. Call Forwarding Activation Redirects all incoming calls to another telephone number without it appearing on the screen or ringing. This feature is managed by a feature code.
Caller Line ID delivery of your number per call Last Number Redial Caller ID Blocking of your number per call Call Return Call Forwarding to another phone number or extension for all calls Call Forwarding to another number or extension when line is busy Call Forwarding to another number or extension when no answer Clear Voice Message Waiting Indicator *65 n/a *66 *67 n/a n/a *69 *72 n/a *73 *90 *91 *92 *93 *99 n/a Voice Mail Voice Mail allows callers to leave a message when you are busy or not
b. When you are satisfied with your message, press the right-hand side of the screen and then press Options. Then press # to end your recording To manage the number of rings before your Voice Greeting answers, simply dial *610 and follow the prompts. Keyboard Input The ACN IRIS X Videophone comes equipped with a virtual keyboard for entering characters and is an option for a number of apps and Widgets.
In-built Applications (apps) Alarm Clock The ACN IRIS X Videophone includes an alarm clock application that lets you configure a custom alarm tone and alarm time in detail to suit your needs. Access the settings for the Alarm Clock via MENU > Tools > Alarm Clock. Three alarm clock styles are available. Each with the same options. To set the alarm, select Yes in Alarm Enable. You can set Snooze Time Out to None or from 5 Minutes to 30 Minutes.
Calculator The ACN IRIS X Videophone includes also includes a calculator which is accessible by selecting MENU >Tools > Calculator. To operate the calculator, press the corresponding number on the keypad. The arithmetic operations (e.g. add, subtract, multiply, divide) are defined by the corresponding buttons. There are three categories of calculators available in the application. Press Simple, Science or Finance to select which calculator you wish to use.
Calculator: Finance Calendar The Calendar application is accessed by selecting MENU > Tools > Calendar. You can view the calendar and add events to the calendar and synchronise it to an existing Google Calendar account. Calendar Application Press and to move and select the month and year. After pressing on a date in the calendar, the date will turn red and will display any event information in the window on the right of the screen.
• • • Enter the event details such as What, Where and Description. Select the event time. If the check box of All day option is unchecked, there will be a Time option for you to set the specific time of the day. In Repeats, you can select Does Not Repeat, Daily, Weekly, Monthly, or Yearly to set the reminder alarm alert for the event.
Holiday Settings in Calendar To enable the feature to display holidays for different countries, press Settings and select countries from the drop-down list. This function displays holidays for up to three different countries. Press Save after choosing the country. The ACN IRIS X Videophone can synchronise events with your Google Calendar. To setup this function, press Login at the top of the screen. Enter your Google Calendar account information and press the Login button at the bottom of the window.
Call History The ACN IRIS X Videophone stores up to 100 dialled calls, 100 received calls and 100 missed calls. You can access the phone’s call records through MENU > Call History. Call History You can select from four tabs All, Received, Dialled and Missed to access the corresponding call record. For each record, you can choose to Call or Delete , Message , Edit and Save to Contacts by pressing the icon. To delete all the call records in one page, press the Empty button.
• If you want to add a contact as a favourite, press • • • To delete a contact, press . To view the entire contact’s information or to edit, press the contact’s name. To add new contact, press New. . When adding or editing a contact, the soft keyboard will be activated when you select the field to update. Each contact can be customised with its own unique thumbnail image and ringtone. Thumbnail images and ringtones can also be assigned to groups on the Groups List tab.
To open the file (for example, a picture or mp3 file) press on the thumbnail of the file. You can also press and hold (for 2 to 4 seconds) the thumbnail to access additional options including: Open, Cut, Copy, Rename and Delete. To paste the copied file, press and hold (for 2 to 4 seconds) on the blank area inside a folder. Two options will appear: New Folder and Paste. Select Paste to copy the file inside the folder. You can also create a new directory by selecting New Folder. Total user capacity is 100MB.
The following table shows the icons and functions when playing audio files. Icon Function Skip to play the next item in the playlist Play Skip to play the previous item in the playlist Pause/Stop Volume.
The following table shows the icons and functions when playing video files. Icon Function Output option: Stereo Output option: Headset. It will be available if the headset is plugged in Output option: Speaker Stop Pause Full screen display Exit Movie Trailer The ACN IRIS X Videophone’s Movie Trailer app enables you to access the latest movie information and watch the trailers. Select MENU >VIDEO >Movie Trailer. The screen will display the most recent movies.
Movie Trailer Select to watch a Trailer Picture-In-Picture (PIP) You can use the built-in camera to take photo snapshots and record videos. To access, select MENU > PIP. To take a photo, press Snapshot. The photo will be saved in the Snapshot folder in File Manager. To take a video, press Record. The video will be saved in the Video folder in File Manager. Picture Viewer You can conveniently view your photos by accessing MENU > Photos > Picture Viewer. Supported file formats are: png, jpeg, and gif.
Open Folder in Picture Viewer Press on the folder to open and select the photos in the folder. The screen will look similar to the above screenshot. For example, open the first picture from the Screensaver folder. Viewing an image in Picture Viewer You can swipe across the screen to view the previous or next photo. To view the photo in full screen, press .
Viewing an image in Picture Viewer You can Zoom (in or out), Rotate (clockwise or counter-clockwise), and Flip (vertical flip or horizontal flip) the pictures or display in a slideshow. If a picture slideshow is selected, the photos will be shown with a selected delay interval (10, 15 or 20 seconds).
Horizontal Flip Vertical Flip Rotate in a clockwise direction Rotate in a counter-clockwise direction Slide Show The Slide Show application allows you to select a set of photos and display them in a slideshow. Access this application by selecting MENU > Photos > Slide Show. Slide Show Settings If Customised Folder is selected in Source, you will need to specify the folder by pressing the Browse button. The folder can be on the phone or external storage device.
World Photo The World Photos application gives you the ability to view thousands of photos from countries all over the world. To access this application, select MENU > Photos > World Photo. Photos are categorised by geographic location for easy navigation. World Photo Select the desired regions and country. Pictures will be shown in the screen. Press to go to the next page and scroll up or down for all available photos. To view the photo in Picture Viewer, press the thumbnail.
Widgets You can customise the look of the Home screen by placing different widgets on the desktop. To personalise the desktop, press and hold an existing widget for 2 to 4 seconds to activate the Settings and Close options. You can then adjust the position of the widget by holding and dragging it. The widget can be moved up, down, left or right in the same screen or moved to another screen.
Weather The weather information includes humidity, visibility (in miles), wind direction, wind speed (mph) and temperature in units as configured by the users. Press to access the weather settings. Enter the Update Time (m) and select Unit (Fahrenheit or Celsius) according to your preference. To check the weather in a particular location, you will need to add the city first. Press on the blank area of City Name and enter the name via the soft keyboard. Press Search. The results will appear in Search Result.
World Clock Settings > Time Zone
System Settings The System Settings allows you to configure the settings for Screen Calibration, Network, Time, Display, Maintenance, Camera, Video, Call Features, Screen Saver, Background, Tones and Language. Most of the settings are located in MENU >System Settings. Screen Calibration The ACN IRIS X Videophone touch screen can be calibrated to adjust the sensitivity for touch input. 1. Press and hold the Home button for approximately 1 second to return to the Home screen. 2.
8. Enter the appropriate key using the on-screen keyboard. Make sure to click the Save Key check box. If no key is required, go to the next step 9. Once the key is entered, press the keyboard button in the bottom left to hide the on-screen keyboard 10. Press Save in the upper right corner to save this connection 11. Press the Home button.
You will see this icon in the top right of the screen if the phone is using the wired network connection. It will display this icon in the top right of the screen if it is using Wi-Fi. Time Settings The ACN IRIS X Videophone allows the time to be updated automatically through an NTP Server. You can define the Time Zone or use a Self-defined Time Zone. The display format for the time and date can also be specified by accessing the application and selecting MENU > System Settings >Time.
Display Settings Maintenance There are four tabs on the Maintenance setting screen under MENU > System Settings > Maintenance: Reboot, Backup, Factory Functions and Debug. Reboot The Reboot page has the options of rebooting the device or performing a Factory Reset. To restore the phone to factory default settings through the screen menu, follows these steps: Step 1: Select MENU to access the phone menu and select System Settings. Step 2: Select Maintenance and navigate to Reboot tab.
NOTE: After a Factory Reset, one or more calibration operations are required before the phone’s main screen shows up. Please follow the instructions on the screen to finish calibration before using the phone. Backup The Backup page includes a Backup and Restore functionality making it easy to backup any current configuration settings on a regular interval (daily, weekly or monthly) and restore these settings on the phone if needed. Press on the Down arrow to choose the backup/restore option.
Camera This Camera setting under MENU > Settings > Camera allows you to modify the camera settings for the ACN IRIS X Videophone. Settings such as Colour Mode (Polychrome Mode, Monochrome Mode), White Balance (Auto, Fixed), Flicker Control (Auto, 50Hz, and 60Hz) and Lens Correction (Disable, Enable) can be configured. Camera Settings The default settings should be sufficient for most users. Screen Saver When the phone is idle, photos will be displayed as configured in Screen Saver.
Background Settings Tones Manager The Tones Manager configures the volume and ringtones. The Tones menu is accessible by selecting MENU > System Settings > Tones. The Volume page allows you to turn the volume and ringing up or by pressing or . Tones > Volume In Tones, you can set the Event Alert Tones for the events added in the Calendar application, New Message Tone and Key Tone (when pressing the touchscreen).
In Ring Tones, you can set the ringtone for incoming calls. Press Save for the configuration to take effect. Ring Tones Settings Language There are multiple built-in languages available in the ACN IRIS X Videophone. Press on the Down arrow and make the selection in Select Language. Press Save and the phone will prompt you with the alert message: Do you want the reboot to take effect immediately? Select Yes to reboot the phone immediately or No for the change to take effect after rebooting later.
Language Settings System Info By accessing MENU > System Info, you can view the status about the account, system and network. Account shows the account and registration status on the phone. Note: this screen shows multiple accounts. The ACN IRIS X Videophone supports a single telephone number which can be used to place up to three concurrent calls. This functionally is supported by the appearance of multiple accounts.
System shows the product model, hardware version, part number, system up time and software version. System Information Network shows the phone’s MAC address, IP address, subnet mask, gateway, DNS server and NAT type.
Advanced Features USB Device Support The ACN IRIS X Videophone supports connections for the following USB devices: Keyboard, Mouse and Flash Drives. If your USB device is supported by the ACN IRIS X Videophone, it will be automatically detected when it is connected. Screen Capture You can perform screen captures on the ACN IRIS X Videophone using a connected USB keyboard: 1. Press Control, Alt and Enter together on the keyboard to capture the current screen image 2.
Troubleshooting The following are some common problems that may occur. The videophone does not recognise input on the touch screen Screen Calibration allows adjustment of the touch sensitive screen so that when you make a selection on the screen, the phone correctly recognises the selection. 1. Press and hold the Home button for approximately 1 second. You will then be returned to the main menu 2. Press and hold the Home button for 10 seconds.
ensure your ACN IRIS X Videophone can function via a wired connection 2. If the device works on a wired connection and not via Wi-Fi, verify your Wi-Fi is working and verify you have properly configured the ACN IRIS X Videophone WiFi settings as per the System Settings section in this document. 3. Wi-Fi troubleshooting actions on the ACN IRIS X Videophone: i. Make sure Wi-Fi is on. Go to the Home screen; click on the top right status bar, slide the Wi-Fi On/Off indicator to On ii.
How do I adjust the camera? The camera on the ACN IRIS X Videophone can be manually rotated into the phone, preventing the transmission of video. You should ensure you can see the camera above the screen. There is a camera adjustment wheel in the top-centre, on the back of the ACN IRIS X Videophone. I can only see myself in a video call Pressing the PIP option during a video call can result in a self-view only. Keep pressing the PIP button to re-establish the far-end video option.
I want to attach a keyboard and/or mouse The addition of a mouse and keyboard improves ease of use across many functions of the phone. Simply attach a device in the USB port of the phone. Compatible devices will register automatically. How do I factory reset my ACN IRIS X Videophone? Warning: Factory resetting will permanently erase all your data including contacts, photos, videos, and calendar information. You should only perform this function if advised by ACN Technical Support.
ACN IRIS X Videophone Technical Specifications Feature Specifications Open Compatible SIP 2.0, TCP/IP/UDP, RTP/RTCP, HTTP/HTTPS, ARP/RARP, ICMP, DNS (A record and SRV), DHCP, Standards PPPoE, TFTP, NTP Interfaces 2x 10/100Mbps Ethernet Ports with integrated PoE, 2x Audio Quality Video Quality Advanced Video Features Application Features USB (2.0) port, 3.5mm stereo headset port, SD Card slot, built-in Wi-Fi (802.
