Installation guide
®
C  Check your power source
 » Check to ensure the Power Adapter is securely connected to the back of the IRIS X.
 » If the Power Adapter is plugged into a surge protector or power strip, make sure the power to the surge 
protector is switched on.
 » Make sure the Home Button light is illuminated or ashing.
C  Verify your network
 » Make sure your IRIS X is installed correctly as illustrated on the inside of this guide.
 » Verify your Internet connection is working properly by browsing to your favorite website with a computer.
C  Allow sucient time for initial setup
 » The setup process may take up to 15 minutes. Please do not touch the screen or unplug the video phone 
until the 10 digit telephone number and icon turns green (shown in STEP 7).
Everything you need for your IRIS X is online at acndigitalsupport.com (acndigitalsupport.ca for Canada) including:
C  Frequently Asked Questions   
C  Online Account Management
C  IRIS X Feature Guide       
C  Wi-Fi Network Instructions
ACN Technical Support is also available to assist you! Please contact our Technical Support team at 888-414-1958 
(866-913-3445 for Canada).
Once the initial setup process is complete, you can congure a Wi-Fi network connection and other options. 
For instructions, please see the enclosed Wi-Fi Setup Guide or visit acndigitalsupport.com (acndigitalsupport.ca for Canada).
©ACN NA 2012_IRISXQIG_PR_DPS_120412
HAVING TROUBLE?
ADDITIONAL SUPPORT
Voicemail: To access your voicemail, simply call your ACN Digital Phone Service phone number. Enter your 4-digit password (initially 
set to 1234#). Follow the prompts to change your password, listen to messages, save or delete messages, update or change your 
greeting and more.
Setup Diagram
Computer is not required
(Shown to ensure Internet connectivity)
IRIS X
Video Phone
Computer
Router
Visit acndigitalsupport.com 
(acndigitalsupport.ca for 
Canada) for recommended 
routers
Internet 
Modem
Main Screen




