® IRIS 3000® VIDEO PHONE USER MANUAL mya c n . co m myacn c a n a d a . c a pr.mya c n .
ACN IRIS 3000 VIDEO PHONE USER MANUAL Contents Safety Instructions.....................................................................3 3-4-1-2. Make a Call................................................................................ 12 1. Installing the ACN Video Phone.................................... 3 3-4-1-3. Edit Contact.............................................................................. 13 1-1. Video Phone Components.....................................................
ACN IRIS 3000 VIDEO PHONE USER MANUAL Safety Instructions This guideline is for user safety and prevention of any financial loss in advance. Read thoroughly before using your video phone. Precautions are categorized in two types and meanings are as follows: Warning This is a sign alerting you of possible death or severe injury if the instruction is not followed. Caution This is a sign alerting you of possible injury or financial loss if the instruction is not followed.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 1.2 Connecting Your Video Phone For the best result, please follow the installation procedures provided in the Quick Install Guide located in the box with your device. 1. Plug in the handset line to the body. 2. Connect the power cable to the power adapter. 3. Connect the Ethernet Cable to the WAN port. 4. Turn on the power switch. NOTE: The phone’s first boot up may take up to 15 minutes.
ACN IRIS 3000 VIDEO PHONE USER MANUAL Keypad KEY USE 1. REGISTER The green LED light is on when the video phone is registered to the Internet phone service 2. POWER Indicates if the video phone is switched on 3. MAIL Allows you to retrieve voice mail/video mail messages 4. HOLD Enables you to place and remove calls from hold 5. MUTE Disables the voice transmission during the call 6. PHONEBOOK Provides access to your personal phonebook 7.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 2. USING BASIC FUNCTIONS OF YOUR VIDEO PHONE 2.1 Making a Call 2-1-2. Making a call in standby mode (When LCD screen is off) Enter the first digit of the phone number • The dial pad window is displayed • Enter the remaining digits of the phone number • Press the CALL button 2-1-1. Making a call in dial pad mode.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 2.2 Receiving a Call The video phone begins ringing and the LCD screen will show the person calling or the name and phone number of the person calling. Pick up the handset or press the SPEAKER button to answer the call. If there is a picture associated with a contact, it will be displayed. 2.3 Rejecting a Call To reject an incoming call, press #. The call will be sent directly to your voice mail. 2.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 2.6 Viewing the Status Press the STATUS button to view information about your video phone. Press the back button to exit the status menu. 2.7 Useful Functions During a Call 2-7-1. Mute Press the MUTE button to prevent the other party from hearing your voice. If you want to release mute, press MUTE button again. 2-7-2. Privacy Press the PRIVACY button to keep your image from being displayed to the other party.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 2-7-6. Conference Call If you wish to conference another party into an existing phone call, press the CONFERENCE button during the call. The first call will automatically be placed on Hold. Caller screen On Hold Screen person called will see On Hold Dial the number of the third person and Press CALL. Once the call connects, the call will conference automatically.
ACN IRIS 3000 VIDEO PHONE USER MANUAL Main Menu Selections Phonebook Call Log Settings Unavailable Menus • Store contact names and phone numbers for frequently called numbers • Search for phone numbers by name and number • Place a call directly from this menu • View recent calls, including total calls, answered, dialed and missed calls • Place a call directly from this menu • Provides access to a variety of settings, including System Settings and Time Setting.
ACN IRIS 3000 VIDEO PHONE USER MANUAL English Mode Key Numeric Small Capital 1 Key :@/ :@/ 1 2 Key abc ABC 2 3 Key def DEF 3 4 Key ghi GHI 4 5 Key jkl JKL 5 6 Key mno MNO 6 7 Key pqrs PQRS 7 8 Key tuv TUV 8 9 Key wxyz WXYZ 9 0 Key -._ -._ 0 * Key * * * # Key #. #. #. Forward Space Forward Space Forward Space Backspace Backspace Backspace BACK Key 3-3-1.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 3-4-1-1. Add New Entry You can add new contact information (such as name or phone number), set up a corresponding ring tone or post a picture of the contact. Once you enter the information, select “Save” to save the data in the Phonebook. If you don’t want to save the information, select “Cancel”.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 3-4-1-3. Edit Contact You can edit information such as phone number, name, ring tone and the picture of the contact. Once you have edited the information, select “Save” to save the data. If you don’t want to save, select “Cancel”.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 3-4-2-1. Search by Name You can search for a contact by name in the Phonebook by selecting “Search by name” Select PHONEBOOK in the main menu and Press OK Select “Search” in the Phonebook Menu and Press OK Search Menu Select “Search by name” in the Search Menu and Press OK NOTE: You should enter all the characters with upper and lower case letters. Enter the name that you wish to find and Press OK The contact information will be displayed 3-4-2-2.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 3.5 Call Log The user can see all of the calls answered, dialed or missed by the phone. A call can be placed by selecting a number from the “Call Log” or selected entries can be saved or deleted from the Phonebook. NOTE: A total of 300 calls (answered, dialed or missed) will be stored on the phone. The oldest calls will be deleted first. Select “Call Log” from the Main Menu and Press OK Call Log Menu 3-5-1.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 3-5-3. Dialed Calls You can see all the numbers of recently dialed calls, make a call by the number selected and save the number in Phonebook. Select “Call Log” From the Main Menu Select “Dialed” in the Call Log Menu and Press OK Select the number or contact name in the Dialed Calls window and Press OK Select “Make A Call” in the menu and Press OK Your video phone makes a call 3-5-4.
ACN IRIS 3000 VIDEO PHONE USER MANUAL Saving a Number Select “Call Log” from the Main Menu and Press OK Call Log Menu Select the type of call from the Call Log and Press OK Select Type of Call from the Call Log Menu and Press OK Select “Delete” in the menu and Press OK Select the desired number, select Save and Press OK Deleting a Number Select “Call Log” from the Main Menu and Press OK Deleting All You can delete all calls in the log by selecting the Delete All button.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 3-6-1-1. Network The Network settings of your video phone are pre-set to allow calls through the Internet. Select “Settings” in the Main Menu and Press OK Select “System Settings” in the Settings Menu and Press OK System Settings Menu Select “Network” from menu and Press OK PLEASE DO NOT ATTEMPT TO ADJUST ITEMS IN THE NETWORK MENUS. PLEASE CONTACT ACN TECHNICAL SUPPORT FOR ASSISTANCE – 888-414-1958 (U.S.) or 866-913-3445 (Canada). 3-6-1-2.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 3-6-1-4. Display You can setup the Display Output, LCD Brightness and Language. Select “Settings” in the Main Menu and Press OK Select the Menu and Press OK Select “System Settings” in the Settings Menu and Press OK Select “Display” in the System Settings Menu Your video phone gives you the flexibility to move your phone’s visual image to an external monitor. You can set the Video Output device to activate this option.
ACN IRIS 3000 VIDEO PHONE USER MANUAL Select the device where the stored pictures are housed (either “SD” or “USB”). Use to capture pictures while on a call. Highlight Self-View box and select OK if you want to enable the selfview option. Allows you to see what the caller sees. Use the Navigation Arrows to select the amount of seconds (“30,” “60”’ or “90”) before the video phone goes to the Digital Photo Frame or to a black screen.
ACN IRIS 3000 VIDEO PHONE USER MANUAL 3-6-3. Upgrade The Upgrade section shows the details of your video phone’s software. YOU ARE UNABLE TO ADJUST ITEMS IN THE UPGRADE MENUS. PLEASE CONTACT ACN TECHNICAL SUPPORT FOR ASSISTANCE – 888-414-1958 (U.S.) or 866-913-3445 (Canada). 3-6-4. Administrator The Administrator menus provide access to more complex settings, such as SIP, A/V Codec setting, DNS, Proxy and LAN settings. YOU ARE UNABLE TO ADJUST ITEMS IN THE ADMINISTRATOR MENUS.
ACN IRIS 3000 VIDEO PHONE USER MANUAL View Another Picture Select “View Another Picture” Next Picture Select the file type you want to display and Press OK Select “Next Picture” in the window to view the next photo and Press OK Previous Picture Select “Previous Picture” in the window to view the last photo and Press OK NOTE: The video phone can only use JPG and PNG image formats.
ACN IRIS 3000 VIDEO PHONE USER MANUAL TROUBLESHOOTING GUIDE Problem Troubleshooting I cannot turn on the power. • Verify the power cable is connected correctly. • Press top part of power switch on back of phone to verify it is down. • Verify power outlet works by connecting a clock, radio, or other device to it. • Power cycle the phone by turning the phone off and then on again. • Verify the power cable is connected correctly. LCD screen is not turned on.
ACN IRIS 3000 VIDEO PHONE USER MANUAL The other party’s screen is frozen and there is no sound. • Verify the video phone is connected to Internet properly. • Verify the called party’s video phone was not disconnected from Internet. Phone connected to FXS port does not ring. • Verify that IRIS 3000 is functioning properly without phone connected to FXS port. • Verify phone cable from IRIS 3000 to auxiliary phone are securely connected. • Connect phone directly to FXS port.
ACN IRIS 3000 VIDEO PHONE USER MANUAL WARNING MESSAGES DURING Power On During a Call WARNING MESSAGE DESCRIPTION/MEANING Loading System Loading the Latest Firmware Initializing UI Loading Personal Settings Initializing Network Obtaining IP.
