Contents Features .................................................................................................................................................................................. 5 Main Screen and Navigation ............................................................................................................................................... 5 Handset, Speaker and Headset Mode ..........................................................................................................
World Photo (MENU-> Photos-> World Photo) ................................................................................................................ 25 Widgets ................................................................................................................................................................................. 26 Contacts Favorite (Widget Bar) ......................................................................................................................................
I cannot make or receive calls? ......................................................................................................................................... 48 The quality of my video or audio is poor .......................................................................................................................... 49 I want to set-up Mi-Fi or Cradlepoint ...............................................................................................................................
Features Main Screen and Navigation The IRIS X has intuitive, powerful touch screen navigation with four desktop screens. To change from screen to screen, swipe the main screen to the left or right; or press the screen switcher icon. The Home button, located on the bottom center of the phone allows you to easily jump to the Home screen from any screen. If you press Home while running an app, the app will remain open. You can go back to the app by pressing the app indicator on the status bar.
Dial by Call History 4. By Contacts • Access the phone menu by pressing the MENU icon in idle screen. Then select Contacts or choose the Contacts icon in the dial pad to access the contact list. • The screen monitor will display the contact list. Scroll to the contact to be dialed. • Press to call the select contact. The default will be the primary contact number of the contact.
Dial by Contact List – more contact information 5. By Contact Favorite in idle screen In the idle screen, press and select list. Select the contact and press to open the Contacts widget. You can add a contact to the favorite to dial out. Answering Calls 1. Incoming Video Call: When the phone rings, select Accept Audio, Accept Video or Reject. You can toggle among handset/speaker/headset to answer the call and adjust the call volume by pressing the speaker icon as well.
2. Incoming Audio Call: When an audio only call is coming in, select Accept Audio or Reject. Answer incoming video call 3. Missed Call: If the call is unanswered, a missed call message will show up on the Home screen. You can press this message to access the detail of the missed call or view missed calls via the Call History option. Answer incoming video call Call Function Options A number of options are available during a call.
Use Call Options during a video call ACN IRIS X CALL FUNCTIONS OPTION MENU FUNCTION DESCRIPTION Dial Pad Select to enter in touch tone responses or to dial another number Hold Press to hold the call. To take the call off hold, press Unhold Mute/Unmute Press to mute or unmute the call Video off/on Press to switch between Video off and Video on.
Call Hold (Call Options Menu) Places the incoming call on hold 1. Call Hold: During a call, press the Hold button to place the call on hold. The line icon will become yellow after call hold. The following will be displayed on the screen. 2. Call Resume: Press the Unhold button to resume to the call. 3. Multiple Calls: After a call is placed on hold, you can select another line to make a call.
3-Way Conference Calling (Call Options Menu) Note: 3-Way Video Conferencing is not available at this time. To initiate a 3-Way audio conference call, follow the steps below: 1. The conferencer initiates a call with the first party. 2. While on this call, the conferencer expands the Options menu on the IRIS X by touching the middle button of the options icon. 3. The conferencer presses the HOLD button. 4. The conferencer presses the LINE 2 tab at the top of the screen. 5.
Do Not Disturb (Status Bar) With this feature enabled, all incoming calls are treated as busy (default is to forward to voice mail) without ringing or displaying on the phone. • This feature is accessed by selecting the status bar on the Homepage where a number of additional options are available. Slide the DND switch to turn on and turn off Do Not Disturb.
Keypad Input The IRIS X comes equipped with a virtual keyboard for entering characters and is an option for a number of Apps and Widgets. The IRIS X keypad is displayed any time an app or function is selected that may require end you input. The IRIS X supports English, Chinese, Russian and Korean for text input. The English keyboard will be presented for all languages except China, Russian and Korean. Note: An external keyboard can be used by plugging into the USB port on the phone.
Apps Alarm Clock (MENU -> Tools -> Calendar) The IRIS X provides an alarm clock application that lets you configure a custom alarm tone and alarm time in detail to suit their needs. Access the settings for Alarm Clock via Menu Tools Alarm Clock. Three alarm clocks are available in the IRIS X, each with the same settings options. To set the alarm, select Yes in Alarm Enable. You can set Snooze Time Out to None or from 5 minutes to 30 minutes.
\ Calculator: Science Calculator: Finance Calendar (MENU -> Tools -> Calendar) The Calendar application is accessed by selecting MENU-> Tools-> Calendar. You can view the calendar and add events to the calendar and synchronize it to an existing Google calendar account.
Press and to move and select the month and year. After pressing on a date in the calendar, the date will turn red and will display any event information in the window on the right of the screen. To add a new event, you can press button on the right window after pressing on the selected day. Enter the event detail. Fill in the following information: What, Where and Description. Select the event time.
Holiday Settings in Calendar To enable the feature to display holidays for different countries, press Settings and select countries from the dropdown list. The ACN IRIS X gives you the ability to display holidays for up to three different countries. Press Save after the setting. The ACN IRIS X can synchronize events with Google Calendar. To setup Google Calendar synchronization, press Login on the top of the screen. Enter your Google Calendar account information and press the Login button.
Call History (MENU -> Call History) ACN IRIS X stores up 100 dialed calls, 100 received calls and 100 missed calls. You may access the phone’s call records through MENU -> Call History. Call History You can select among the four tabs All, Received, Dialed and Missed to access the corresponding call record. For each record, you can choose to Call , Message , Edit and Save to Contacts the icon. To delete all the call records in one page, press on the Empty button.
File Manager (MENU-> Tools->File Manager) File manager is a tool that helps to manage files such as music, pictures and documents. You can manage these documents through the File Manager by selecting MENU-> Tools->File Manager. File Manager You can access different folders to manage their files. By default, there are five folders: desktop, screensaver, screenshot, ringtone and videos. If a USB device is connected, it will also be displayed and accessible in File Manager as sda1 or sdb1.
Media Player->Play Music Icon Function Skip to play the next item in playlist Play Skip to play the previous item in playlist Pause/Stop Volume. Scroll the volume bar to adjust the volume. Delete the item in playlist Scroll to the previous item in playlist Scroll to the next item in playlist Options: Add File to List, Open File, Open Folder, Output, Clear List Loop: Single Loop, List Loop, Loop None If you select a video to play, the video will show in the screen below.
Media Player->Play Video Icon Function Output option: Stereo Output option: Headset. It will be available if the headset is plugged in. Output option: Speaker Stop Pause Full screen display Exit Movie Trailer (MENU-> Video -> Movie Trailer) The ACN IRIS X’s Movie Trailer enables you to access the latest movie information by watching trailers. Select MENU>VIDEO->Movie Trailer. The screen will display recent movies. Select the movie you would like to see additional information or view the trailer.
Press and to page through the screens. Press on the image of the movie to select it. Select to watch a trailer Picture-In-Picture PIP (MENU-> PIP or Task Bar) In MENU -> PIP, you can utilize the IRIS X built-in camera to take photos and record video. The PIP application also allows for a self view display. To take a photo, press “Snapshot” and then the photo will be saved to folder “Screenshot” in File Manager. To record a video, press “Record” and start. Then press “Stop” after the recording.
Press on the folder to open and select the photos in the folder. The screen will look similar to the above screen shot. For example, open the first picture from the screensaver folder. Viewing an image in Photo Viewer You can swipe their finger across the screen to view the previous/next photo. To view the photo in full screen, press and the screen will show as below.
Icon Function View the previous photo View the next photo View the photo in full screen View the photo in slideshow Exit View the photo in regular mode Zoom in Zoom out Expand to fit the screen Expand to fit the screen Horizontal flip Vertical flip Rotate in clockwise direction Rotate in counter clockwise direction Slide Show (MENU-> Photos->Slide Show) The Slide Show application allows you to select a set of photos and display photos in a slideshow. Access this application by selecting MENU-> Slide Show.
If Customized Folder is selected in Source, you will need to specify the folder by pressing Browser to select a folder from local or external storage device. YouTube (MENU -> Video Folder) Access the YouTube application through the quick launch bar on the bottom of the home screen or via the Menu -> Video folder. Besides viewing videos, you can also search for videos according to keyword and preferences. This is done by pressing Option Search.
Widgets In the ACN IRIS X’s desktop, there are four main screens. In each screen, you can customize the look by placing different widgets on the desktop. To personalize the desktop, press and hold an existing widget for 2-4 seconds to activate the and for the setting and closing options. When the option is activated, you will be allowed to adjust the position of the widget by holding and dragging it. The widget can be moved up/down/left/right in the same screen or moved to other screens as well.
Weather (Widget Bar) The weather information includes humidity, visibility (mile), wind direction, wind speed (mph) and temperature in unit as configured by you. • • • Press to access weather settings. Enter the Update Time (m) and select Unit (Fahrenheit or Celsius) according to your preference. To check weather in a particular location, you will need to add the city first. Press on the blank area of City Name and enter the name via the soft keyboard. Press Search.
System Settings The System Settings allows you to configure settings for Screen Calibration, Network, Time, Display, Maintenance, Camera, Video, Call Features, Screen Saver, Background, Tones and Language. Most of the settings are located in MENU->System Settings. Screen Calibration (Accessible via Home Button) It is important that the touch screen is properly calibrated to enable all its features and functions. Using the stylus will provide the best results.
Method 2 Manually add a Wi-Fi connection: (useful for Wi-Fi networks with hidden SSID) 2. Press the Systems Settings icon on the task bar. 3. Press the Network button, and then select the Wi-Fi tab. 4. Ensure the Enable button is lit and press Apply 5. Ensure Save Key is not checked. Delete the key if one is typed in the field. 6. Press the Advanced button. 7. Select the Security Mode of the Wi-Fi connection from the dropdown menu on the Wi-Fi Configure screen.
Time Settings (MENU-> Settings -> Time) The ACN IRIS X allows the time to be updated automatically through an NTP Server. You can define the Time Zone or use a Self-defined Time Zone. The display format for the time and date can also be specified by accessing the application and selecting MENU->System Settings->Time. Time Settings In the Manual (YY-MM-DD) field, you can press on the blank field and edit the time and then press Apply. Press the Save button after finishing the settings.
Maintenance (MENU-> Settings -> Maintenance) There are four tabs for selection on the Maintenance setting screen under MENU->System Settings->Maintenance: • • • Reboot Backup Factory Functions Debug The Reboot page has the options of rebooting the device or performing a factory reset. A reboot will simply power cycle the device. A factory reset will erase all settings and reload the ACN configurations and settings.
Factory Functions In page Factory Functions, the ACN IRIS X provides several testing diagnostics for the screen, camera and video, audio and touch screen on the device. Press Start and follow the instructions on the screen for each test. Debug The Debug page contains the built-in debug tools for the ACN IRIS X. The debug tools make it more convenient to diagnose issues when the system encounters problems.
Background (MENU-> Settings -> Background) ACN IRIS X has four desktops and each desktop can be set with a different background according to your preference. For each desktop, you can select a color or an image from local/external files to display. After the selection, you can preview the settings. Press Save for the phone to take effect. Background Settings Tones (MENU-> Settings -> Language) The Tones Manager configures the volume and ringtones.
In the page Ring Tones, you can set the ringtone for incoming calls. Press Save for the configuration to take effect.
Language (MENU-> Settings -> Language) There are multiple built-in languages available in ACN IRIS X. Press on the Down arrow and make the selection in Select Language. Press Save then the phone will prompt an alert message Do you want the reboot to take effect immediately now. Select Yes to reboot the phone immediately or No for the phone to take effect after rebooting later on. The import language function is not supported.
System shows the product model, hardware version, part number, system up time and software version. System Info Network shows the phone’s MAC address, IP address, subnet mask, gateway, DNS server and NAT type.
Advanced Features USB Device Support The IRIS X supports connections for the following USB devices: • Keyboard • Mouse • Flash Drives If your USB device is supported by the IRIS X, it will be automatically detected when it is connected. Screen Capture You can perform screen captures on the IRIS X by using a connected USB keyboard: 1. Press Control+Alt+Enter on the keyboard to capture a current screen image. 2. Go to the File Manager to transfer the screen shot file(s) to an external USB drive or SD card.
Wi-Fi Hotspot Configuration Examples Hotel Wi-Fi Configuration (Country Inn) 1. Select System Settings – Network: 2.
3. Double Click Desired ESSID 4.
5. Open Browser, browse to any website, you’ll see the hotel’s page. Check “I Accept the Terms of Service...” 6. Go back to Home screen and Verify Registration – The name and icon on the top of the Info widget should be Green. The IRIS X is now connected to the Wi-Fi network, able to place and receive calls, and browse the Internet.
Starbucks Wi-Fi Configuration 1. Go to System Settings 2.
3. Go to Wi-Fi tab, Click Enable, Click Apply 4.
5. Wait for Scan to Finish 6.
7. Click Save 8.
9. If prompted to continue because of untrusted certificate press OK 10.
11.
Troubleshooting Please visit our website, acndigitalsupport.com, for the most up-to-date information on the IRIS X, including Installation, Features, Applications, System Settings, Advanced Features and Troubleshooting. I’m having problems installing my phone 1. Ensure installation was performed correctly and completely. (See Quick Installation Guide) 2. The ACN IRIS X requires a router. ACN recommends the Cisco Linksys E-1200. The IRIS X has two Ethernet ports.
I am having problems with Wi-Fi 1. Verify your Internet connection is working properly by browsing to your favorite website with a wired computer on the same network router. 2. Connect your IRIS X via wired connection to your network; ensure your IRIS X can function via a wired connection. 3. If the IRIS X works on a wired connection and not via Wi-Fi, verify your Wi-Fi is working by browsing to your favorite web site with a wireless computer on the same network router.
The quality of my video or audio is poor • • • • • The IRIS X requires 384kbps minimum and continuous download and upload bandwidth for an optimal audio and video experience. Bandwidth utilization is not adjustable. Perform a speed test at speed.acndigital.net to measure your current network speed. Fluctuation in speed or other devices on a customer’s network can cause audio and video quality issues. A wired connection may produce a better audio and video experience than a wireless connection.
Screen Responsiveness 1. For best performance, use the stylus with the IRIS X. The stylus is designed to provide an optimal experience with the IRIS X touch screen. 2. When the Video Phone has been idle for some time, you may experience a slight delay when you initially press the screen to initiate an action. 3. If there is no response, it is possible the screen needs calibration which can be performed by following the calibration steps. 4.
Appendix Phone Status Indicators Type Network Icon Definition Connected to the network Failed to connect to the network Call Related Auto Answer Call Forward Ring Volume Ring volume, ranges from 0-9 Phone Status Camera disabled Do-Not-Disturb (DND) Missed Call.
External devices SD card USB flash drive USB keyboard USB mouse USB LED light 1 USB LED light 2 HDMI
Feature Codes ACN IRIS X has a number of features that can be managed by two or three digit feature codes. To activate (or deactivate) take the video phone off the hook and enter the applicable code below. You will hear a confirmation message after code entry.
