Quick Start Guide Netgear® N300 Wireless ADSL 2+ Modem Router
Welcome to ACN Congratulations on your selection The Netgear® N300 Wireless ADSL 2+ Modem Router is ideal for both professional and personal Internet use, providing Wireless-N speed for simultaneous downloads, voice and music, and online gaming. Complete with a built-in DSL modem, it is compatible with all major DSL Internet service providers. Storage for downloads is easy with ReadySHARE™ for shared access to a USB storage device.
What’s Inside? Welcome to ACN 2 Customer Service 2 What’s Inside? 3 Netgear® N300 Setup Guide 4 Front Panel 4 Back Panel 4 Getting to Know your Device 5 Logins and Passwords 6 Equipment Setup 7 Setup Wi-Fi™ Connections 9 Change Default Modem Router Settings 10 Troubleshooting 10 ACN Email Setup Guide 11 ADSL MyAccount Functionality 12 How to Login to MyAccount 12 Add a Data Top Up 14 Dead-On-Arrival (DOA) and Early Life Failure (ELF) 15 Warranty 16 Conditions 16 Warranty Claims 17 S
Netgear® N300 Setup Guide The Netgear® N300 Modem Router from ACN has been setup to Plug-and-Play. All that you need to do now is follow the instructions in this guide. We recommend Microsoft® Windows 7, Vista, XP, 2000 and MAC OS as the minimum Operating System requirements. Ideally, your computer should be less than five years old and of a reasonable specification to get the most out of the Internet.
Getting to Know your Device The table below describes the LED icons and buttons on the front panel of the Netgear® N300 Modem Router. Icon LED Activity Description Power Solid green Power is supplied to the Modem Router. Solid red Failure or a device malfunction has occurred. Attempt to restart your Modem Router. Off Power is not supplied to the Modem Router. Check that the Power adaptor is plugged in and your electrical power point is switched on.
Logins and Passwords The table below outlines the required username and password format for your Internet connection and Online Tools. Use 6 Username Password What is it used for? Example Internet This is your main and Email email address you requested at sign-up. This can also be found on the confirmation email sent to you when you completed sign-up. This is the password you nominated during online sign-up. This can also be found on the confirmation email sent to you when you completed sign-up.
Equipment Setup Step 1 - Your Equipment Once you have received your ADSL activation email from us, take the following equipment out of the box Router Phone Cable ADSL Splitter Power Adaptor Ethernet Cable Step 2 - Connect Splitter (not required for Naked DSL) Connect the supplied splitter directly to the telephone wall socket. Step 3 - Connect Router Connect the supplied grey telephone cable from the splitter’s ADSL port to the grey ADSL port on the Modem Router.
Step 5 - Connect PC Connect the supplied yellow Ethernet cable from the Modem Router’s yellow LAN port to your computer’s Ethernet port. Step 6 - Connect Power Connect the power adapter to the router then plug it into an electrical outlet. Ensure electrical outlet is ON. Press the black power button at the back of the router to turn on the Modem Router. Step 7 - Check Installation 1. If the power is connected correctly, the POWER LED will light up. 2.
Setup Wi-Fi™ Connections (optional) By default, Wi-Fi™ is turned on and is secured using Wi-Fi™ Protected Access with a Pre-Shared Key (WPA2-PSK). Please take note of your Wi-Fi™ Network Name (SSID) and Network Key (Password) printed on the sticker attached to the bottom of your Modem Router, as these are necessary to connect to wireless devices.
Change Default Modem Router Settings To change your Modem Router’s default settings (not recommended for novice users): 1. Open a browser and go to routerlogin.com (or 192.168.0.1 alternatively). 2. Enter the default username and password, which is admin and password respectively. ACN recommends keeping the Wi-Fi™ connection secured to block unauthorised access to your network.
ACN Email Setup Guide Your primary email address will be the email address you requested during sign-up, e.g. smith@myacn.net.au. This can be found in the confirmation email we sent you after sign-up. To access your email: 1. Open your browser and go to mail.myacn.net.au. It is helpful to bookmark this website for future reference. 2. At the login screen enter your username and password. If your username is smith@myacn.net.au, you will only be required to enter “smith”.
ADSL MyAccount Functionality ACN provides you with the ability to view and manage your account online through ‘MyAccount’. The following functions are available to you: • Change your ADSL rate plan • Relocate your service to another address • View any equipment orders you have placed • View your usage. You are able to determine your off-peak and peak data quota. This will show you the data you have consumed until 30 minutes previously.
2. Select Australia and you will be redirected to the following page: 3. Enter your username and password. If this is your first time please select ‘Not Registered’ and follow the prompts. Your username is your Customer ID number and your password is your selected password upon registration to MyAccount. 4. Once you have logged in, the following page will be displayed: 5. Click on 'Broadband' and select your required functionality.
Add a Data Top Up If you have exhausted your peak data allowance, you can purchase a Data Top Up. To purchase a Data Top Up you will need to: 1. Login to MyAccount and enter the 'Manage My Broadband Services Screen.' 2. Click on 'View Usage' and select 'Add Top Up.' 3. Select your Top Up and purchase. This will appear on your next statement and will last for 60 days. If you exhaust your Top Up you are able to purchase additional data.
Dead-On-Arrival (DOA) and Early Life Failure (ELF) We will arrange to replace your Netgear® N300 Wireless ADSL2+ Modem Router (“Product”) if it fails within 14 days from the date of purchase. This period is the Dead on Arrival/Early Life Failure (“DOA/ELF”) period. Please refer to the Warranty Claims section to learn how to make a claim in these circumstances. If the Product fails outside the DOA/ELF period, please also refer to the Warranty section of this guide on pages 16-19.
Warranty Subject to the conditions of this limited warranty (“Warranty”), ACN warrants your Netgear® N300 Wireless ADSL2+ Modem Router (“Product”) to be free from defects in design, materials and workmanship at the time of its original purchase by you. The Warranty is valid for a period of 24 months (“Warranty Period”) from the original date of purchase of the Product.
Warranty Claims Should your Product fail within the DOA/ELF Period or the Warranty Period you will need to contact ACN’s Customer Service Team on 1300 881 778 to describe the defect. ACN will then issue you with a prepaid return courier satchel for you to return the device for testing purposes. ACN will not be liable for any expenses you incur in relation to any DOA/ELF or Warranty claim.
To the extent that any such statute permits ACN to limit our liabilities to compensate or indemnify you or any other person for breach of an implied guarantee, condition or warranty, our respective liabilities for such breach shall be limited to, at our option: (a) the replacement of the Product or the supply of an equivalent Product or payment of the cost of replacing the Product or acquiring an equivalent Product; or (b) the repair of the Product or payment of the cost of having the Product repaired.
Further Information For the latest rate plans, products and services visit acnpacific.com.au. For further information about pricing, other services available from ACN, the ACN Opportunity or becoming an ACN Independent Business Owner (IBO), please visit acnpacific.com.au.
Contact Us Email: enquiries@acnpacific.com.au acnpacific.com.au Customer Service:1300 881 778 ACN Pacific Pty Ltd 20 ABN 85 108 535 708 600210 18.01.2012 .
