® IRIS 3000™ VIDEOPHONE USER MANUAL mya c n.com myacnc a na d a .c a pr.mya c n.
ACN IRIS 3000 VIDEOPHONE USER MANUAL Contents Safety Instructions.....................................................................3 3-4-1-2. Make a Call................................................................................ 16 1. Installing Video Phone................................................... 3 3-4-1-3. Edit Contact.............................................................................. 16 1-2. Connecting your Video Phone..............................................
ACN IRIS 3000 VIDEOPHONE USER MANUAL Safety Instructions This guideline is for user safety and prevention of any financial loss in advance. Read thoroughly before using your Video Phone. Precautions are categorized in two types and meanings are as follows: Warning This is a sign alerting you of possible death or severe injury if the instruction is not followed. Caution This is a sign alerting you of possible injury or financial loss if the instruction is not followed.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 1.2 Connecting your Video Phone For the best result, please follow the installation procedures provided in the Quick Install Guide located in the box with your device. 1. Plug in the handset line to the body. 2. Connect the power cable to the power adapter. 3. Connect the Ethernet Cable to the WAN port. 4. Turn on the power switch. NOTE: The phone’s first boot up may take up to 15 minutes.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 1.3 Part Names and Functions Front 1. Handset: Handset of Video Phone 2. Speaker: Plays ring tones and transfers voice/sound in speakerphone mode. 3. Camera: Captures images that are transmitted to the called party. 4. LCD Screen: Displays your image and the image of the calling party during a call. 5. Keypad: Buttons that operate the functions of the Video Phone. 6. Microphone: Receives and transmits voice in speakerphone mode. Rear 1.
ACN IRIS 3000 VIDEOPHONE USER MANUAL Keypad Key Use 1. REGISTER The green LED light is on when the Video Phone is registered to the Internet phone service 2. POWER Indicates if the Video Phone is switched on 3. MAIL Allows you to retrieve voice mail/video mail messages 4. HOLD Enables you to place and remove calls from hold 5. MUTE Disables the voice and video transmission during the call 6. PHONEBOOK Provides access to your personal phonebook 7.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 2. Using Basic Functions of Your Video Phone 2.1 Making a Call 2-1-1. Making a call in dial pad mode. Pick up the handset or press the Speaker button • Enter the phone number • Press the CALL button Note: Refer to Section 3-3 in this User Manual for instructions on inputting letters and characters. 2-1-2.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 2-1-3.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 2.2 Receiving a call The Video Phone begins ringing and the LCD screen will show the person calling or the name and phone number of the person calling. Pick up the handset or press the SPEAKER button to answer the call. If there is a picture associated with a contact, it will be displayed. 2.3 Rejecting a call To reject an incoming call, press #. The call will be sent directly to your voice mail. 2.
ACN IRIS 3000 VIDEOPHONE USER MANUAL Video Mail/Voice Mail Functions Press Command # Key To save the message 7 To erase the message 2 To repeat the message 4 To go back to the previous message 5 To play the message envelope 6 To go to the next message 8 To call back the caller 9 For additional options * Key To go back to the previous menu 2.6 Viewing the Status Press the STATUS button to view information about your Video Phone.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 2-7-3. Volume Control “ ” Lowers the Volume “ “ Raises the Volume To adjust the volume during a call: Press the MENU button • Select Volume Control by using the Navigation Arrows “ • Press the OK button • Use ” ” to adjust volume • Press the BACK button to return to the previous menu ” 2-7-4.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 2-7-6. Conference Call If you wish to conference another party into an existing phone call, press the HOLD button during the call. This places the existing caller on HOLD. Caller screen On Hold Screen person called will see On Hold Dial the number of the third person and press CALL. When the third party answers, press the CONFERENCE button NOTE: If the conference originator hangs up during the call, it will hang up the call for all three parties on the phone. 2-7-7.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3. Set-Up 3.1 Menu Press the MENU button to display the Main Menu. Note. To navigate the menu screens, press the Navigation Arrows until you reach the desired menu item. Then press the OK button.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3.2 Using Keypad in Set-Up Numeric Keys • Used for character input CAPS Key • Enables you to select the type of characters to enter (Numeric/Lowercase/Capital) BACK Key • Enables you to return to the previous menu OK Key • Used to select and enter selections Navigation Arrows • Used to navigate between menus • Directs you to edit mode, or set values for selected items 3.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3.4 Phonebook The Phonebook enables you to save frequently used phone numbers and place phone calls directly from the Phonebook. Up to 300 contacts can be stored in the Phonebook. Select PHONEBOOK in the main menu; Press OK PHONEBOOK MENU 3-4-1. All Contacts “All Contacts” lists all the contacts you have saved in the phonebook. You can edit and save or delete contact information here.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-4-1-2. Make Call You can make a call to anyone listed in your “ALL CONTACTS” list by selecting the name and the phone number you wish to call. Select PHONEBOOK in the main menu; Press OK PHONEBOOK MENU Select ALL CONTACTS in the Phonebook Menu; Press OK Select the contact in the All Contacts List Press OK Select “MAKE CALL” option in the Menu Press OK Select desired number in the list Press OK ALL CONTACTS LIST 3-4-1-3.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-4-1-4. Delete Contact You can delete contact information that you do not need anymore. Select PHONEBOOK in the main menu; Press OK PHONEBOOK MENU Select ALL CONTACTS in the Phonebook Menu; Press OK Select the contact in the All Contacts List Press OK Select “Delete” option in the Menu Press OK Select “YES” to delete the contact Press OK ALL CONTACTS LIST 3-4-2. Search Contact You can search for a contact stored in the Phonebook by name or phone number.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-4-2-2. Search by Phone Number You can search for a phone number that has been saved. Select PHONEBOOK in the main menu; Press OK Select “Search by number” in the Search Menu Press OK Select “Search” in the Phonebook Menu Press OK Search Menu The information will display. Enter the phone number you wish to find in the “Search by Select OK and select the number you wish to call. Number” window & press OK 3-4-3.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-5-1. Total Calls Total calls answered, dialed or missed are listed in “Total Calls”. You can make a call by selecting the desired number. Select “Call Log” from the Main Menu and Press OK Call Log Menu Select “Make a Call” and press OK Your Video Phone makes a call Select “Total Calls” from the Call Log Menu Press OK Select the desired number or contact name from the Total Calls window Press OK 3-5-2.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-5-4. Missed Calls You can see all the numbers of recent calls which were missed and make a call by the number selected and record the number in phonebook. Select “Call Log” from the Main Menu and Press OK Call Log Menu Select “Missed” in the Call Log Menu Press OK Select the number in the Missed Calls window Press OK Select “Make A Call” in the menu Press OK Your Video Phone makes a call 3-5-5.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3.6 Settings In this menu, you can control the settings for your video phone for the system, time, upgrade and Administrator. Always press the BACK button to save and exit the menu. After each entry, you will see a screen asking you to verify your changes. Select “Yes” or “No” and hit the OK button . Select “Settings” in the Main Menu and Press OK Select “Systems Settings” Menu Press OK 3-6-1.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-6-1-3. Sound You can select the sound settings for ring tones, sound effects and volume controls.
ACN IRIS 3000 VIDEOPHONE USER MANUAL Self View Select “On” if you want to enable the self view option. Allows you to see what the caller sees. Power Saving Select the interval at which the phone will switch to power saving mode from “30 seconds - 90 seconds” Wallpaper The wallpaper is the Video Phone background displayed on your LCD screen. You can choose a different wallpaper pattern to be displayed from an SD card or USB flash drive inserted in your Video Phone.
ACN IRIS 3000 VIDEOPHONE USER MANUAL Digital Photo Frame On/Off Select “Settings” in the Main Menu and Press OK Select “System Settings” in the Settings Menu and Press OK System Settings Menu Select “Display” in the System Settings Menu Digital Photo Frame Delay Language See Section 3.7 for more details To enable Digital Photo Frame, select “On”. To disable, select “Off”.
ACN IRIS 3000 VIDEOPHONE USER MANUAL If your Upload bandwidth speed is between 128 and 255, you should select an Upload bandwidth speed of 128. If your Upload bandwidth speed is between 256 and 383, you should select an Upload bandwidth speed of 256. If your Upload bandwidth speed is between 384 and 511, you should select an Upload bandwidth speed of 384. If your Upload bandwidth speed is 512 or higher, you should select an Upload bandwidth speed of 512.
ACN IRIS 3000 VIDEOPHONE USER MANUAL NTP (Network Time Protocols) D.S.T (Daylight Saving Time) G.M.T (Greenwich Mean Time) Select “On” to enable the NTP option. Select “Off” to disable the NTP and enter the time and date manually. Select “On” to enable “Daylight Saving Time” or “Off” to disable it. Use the navigation keys to select the time zone for your area.
ACN IRIS 3000 VIDEOPHONE USER MANUAL To initialize Digital Photo Frame, you must turn Digital Photo Frame “On” and set the desired delay between photos in the Digital Photo Frame Delay menu.
ACN IRIS 3000 VIDEOPHONE USER MANUAL 3-8. Information You can view the most significant information about your video phone in this section.
ACN IRIS 3000 VIDEOPHONE USER MANUAL TROUBLESHOOTING GUIDE Problem Troubleshooting I cannot turn on the power. • Verify the power cable is connected correctly. • Press top part of power switch on back of phone to verify it is down. • Verify power outlet works by connecting a clock, radio, or other device to it. • Power cycle the phone by turning the phone off and then on again. • Verify the power cable is connected correctly. LCD screen is not turned on.
ACN IRIS 3000 VIDEOPHONE USER MANUAL The other party’s screen is frozen and there is no sound. • Verify the video phone is connected to Internet properly. • Verify the called party’s video phone was not disconnected from Internet. Phone connected to FXS port does not ring. • Verify that IRIS 3000 is functioning properly without phone connected to FXS port. • Verify phone cable from IRIS 3000 to auxiliary phone are securely connected. • Connect phone directly to FXS port.
ACN IRIS 3000 VIDEOPHONE USER MANUAL WARNING MESSAGES DURING WARNING MESSAGE DESCRIPTION/MEANING Loading System Loading the latest firmware Initializing UI Loading Personal settings Initializing Network Obtaining IP. Contacting NTP server Provisioning Checking for and downloading updates Updating Phone is updating software. Reading Files USB A USB storage device was inserted. Removing Files USB A USB storage device was removed. Reading Files SD A SD storage device was inserted.
