Videoph o n e USER MANUAL
Contents 1. Your ACN Videophone..................................................................4 1-1. Videophone components.............................................................................................................. 4 1-2. Safety instructions........................................................................................................................ 5 1-3. Getting to know your Videophone...........................................................................................
-4-2. Search ............................................................................................................................ 20 3-4-2-1. Search by name................................................................................................. 20 3-4-2-2. Search by number............................................................................................. 20 3-4-2-3. Placing a call, updating and deleting information................................................................
1. Your ACN Videophone 1-1. Videophone components The following items should be included with your ACN Videophone. If an item is missing, please contact ACN Customer Services. Main Unit Ethernet Cable (RJ-45) Handset Power Adapter *Warning: Use the Power Adapter that comes with your Videophone. Use of any other power adapter, other than one provided by ACN, may result in corruption of your Videophone or even a fire.
1-2. Safety instructions This guideline is to advise you on user safely and prevention of any financial loss. Read thoroughly before using your Videophone. There are two types of precautions which are explained as follows: CAUTION When unplugging the power adaptor, turn off the power switch before removing the plug from the electrical outlet. • Unplugging while the power switch is on may cause your Videophone to malfunction. Do not install your Videophone in an unsafe place, or on an unstable surface.
1-3. Getting to know your Videophone Front :@/ 4 7 GHI PQRS * 2 5 8 0 Handset Videophone handset 2 Speaker Plays ring tones and transfers audio in speakerphone mode. 3 Camera Captures images that are transmitted to the called party. 4 LCD Screen Displays your image and the image of the person you are talking to during a call. 5 Keypad Buttons that operate the functions of your Videophone. 6 Microphone Receives and transmits audio in speakerphone mode.
Keypad POWER REGISTER 1 :@/ 4 7 GHI PQRS * 2 ABC 3 DEF 5 JKL 6 MNO 8 TUV 9 0 -._ # . WXYZ (1) REGISTER The green LED light is on when your Videophone is connected to ACN’s Digital Phone Service. (2) POWER Indicates if your Videophone is switched on. (3) MAIL Allows you to retrieve video/voicemail. (4) HOLD Enables you to place calls on hold. (5) MUTE Disables the voice transmission during the call. (6) PHONEBOOK Provides access to your personal phonebook.
(19) RIGHT NAVIGATION Right navigation button. (20) STATUS Lists information needed for technical support i.e. configuration and software version (21) CAPS Allows you to enter capital letters and selects the type of letters or characters to enter. Switches between numeric, lower-case letters and upper-case letters. (22) MY APPLICATIONS Lists available applications. (23) REDIAL Makes a call to the last number dialled. (24) SPEAKER Activates/deactivates the speakerphone.
2. Using the Basic Functions of your Videophone 2-1. Placing a call 2-1-1. Placing a call using the keypad Pick up the handset or press the “Speaker” button • Enter the phone number • Press the “Call” button NOTE: Refer to Section 3-2 for instructions on entering characters. The keypad tones are switched off by default. If you would like to switch on the keypad tones, refer to Section 3-6-1-3 Sound. 2-1-2.
Select “Call Log” from the Main Menu Select the required call category Select the number you would like Select “Make A Call” and press the “OK” button to call and press the “OK” button 2-1-4. Placing a call from your Phonebook Press the “MENU” button when the LCD screen is off or in idle mode. • The Main Menu is displayed • Select the Phonebook menu by using the navigation buttons “ • Press the “OK” button ” OR located on the front of your Videophone.
2-2. Receiving a call When your Videophone rings the LCD screen will show the person calling or the name and phone number of the person calling. Pick up the handset or press the “Speaker” button to answer the call. If there is a picture associated with a contact, it will be displayed. 2-3. Rejecting a call If you are unable, or do not want to answer, a call simply press the button to reject it. The call will then be sent directly to your voicemail. 2-4.
Video/Voicemail Functions Press Command # Key Save your message 7 Erase your message 2 Repeat your message 4 Go back to your previous message 5 Play your message 6 Go to your next message 8 Return the call 9 Additional options * Key Go back to the previous menu 2-6. Your Videophone information Select the “Information” icon from the Main Menu to view information about your Videophone. Press the “Back” 2-7. Useful or the “OK” button on the front of your Videophone to exit.
“ ” Lowers the volume “ “ Increases the volume In order to control the volume during a call: • Press the “MENU” button • Select “Volume Control” by using the navigation buttons “ • Press the “OK” button • Use “ • Press the “Back” button ” “ to adjust the volume 2-7-4. Brightness to return to the previous menu control You can adjust the LCD brightness by using the navigation buttons “ “ during a call. The brightness icon is shown at the top of the LCD screen.
2-7-6. Audio Conferencing (3-Way Calling) The Audio Conferencing function enables 3-way calling during a voice call. To activate press the “Hold” button during the call. This will place the existing caller on hold.
2-8. Call Forwarding The Call Forwarding feature enables you to forward your calls to another telephone number or to your voicemail.
3. Set Up 3-1. Main Menu Press the “MENU” button to display the Main Menu.
3-2. Using the keypad Numeric keys • Used for character input (Caps) • Enables you to select the type of characters to enter (Numeric/Lowercase/Capital) (Back) • Enables you to return to the previous menu (OK) • Used to select and confirm selections • Used to navigate between menus • Directs you to edit mode, and allows you to set values for selected items Navigation buttons 3-3. Entering characters Press the “Caps” button to select the required input mode (Numeric/Lowercase/Capital).
3-3-2. Entering letters • Press the ”Caps” button • Press the corresponding buttons until the desired letter appears. Example: To enter “SKY”: • Press the “Caps” button • Press the corresponding buttons for ‘S’, ‘K’, ‘Y’ consecutively: 3-3-3. Entering until the appears at the top left of the screen. to set the input mode to , , numbers and letters Example: To enter “123.com” • Press the “Caps” button to set the input mode to • Press the buttons consecutively.
3-4-1-2. Place a call You can place a call to anyone listed in your “All Contacts” list by selecting the name and number you would like to call. Select the contact from your Select the “Make Call” option “All Contacts” list Select the number you would like to call and press the “OK” button 3-4-1-3. Edit a contact You can edit information such as phone number, name, ring tone and the photo of the contact. Once you have edited the information, select “Save” to save your changes.
3-4-2-1. Search by name You can search for a contact by name in your Phonebook by selecting “Search by name”. NOTE: You should enter all characters using upper and lower case letters accordingly. Select “Search by name” from the Enter the name that you would The contact information will be Search menu like to find and press the “OK” displayed button 3-4-2-2.
3-4-3. Delete all You can choose to delete all of the information in your Phonebook by selecting “Delete All”, followed by “Yes”. WARNING: SELECTING “YES” WILL AUTOMATICALLY DELETE ALL ENTRIES IN YOUR PHONEBOOK. YOU WILL NOT BE GIVEN THE OPTION TO CONFIRM THAT YOU WOULD LIKE TO DELETE ALL ENTRIES AFTER SELECTING “YES”, AND YOU WILL NOT BE ABLE TO RETRIEVE THE DELETED ENTRIES. Select “Delete All” from the Phonebook menu 3-5.
3-5-3. Dialled numbers You can view all your dialled numbers by selecting “Dialled”. You can also directly place a call from this menu and save numbers to your Phonebook. Select “Dialled” from the “Call Log” menu 3-5-4. Missed Select the desired number or contact name calls You can view all the calls that you have recently missed by selecting “Missed”. You can also directly place a call from this menu and save numbers to your Phonebook. Select “Missed” from the Call Log menu 3-5-5.
Saving a number Select “Save This Number” Complete the “Add New Entry” window and select “Save” Deleting a number Select “Delete” Select “YES” to delete the phone number 3-6. Settings In this menu you can control the System, Time, Upgrade and Administrator settings for your Videophone. Always press the “Back” button to save your changes and to exit. After each entry you will see a screen asking you to confirm your changes.
3-6-1-1. Network The network settings of your Videophone are pre-configured to allow you to place and receive calls via the Internet. These settings can be accessed by selecting “Network”. Please do not attempt to adjust items in this menu. Contact ACN Customer Services for assistance. 3-6-1-2. Factory reset Factory Reset allows you to delete your configuration and reset to the factory defaults. Please do not attempt to adjust items in this menu. Contact ACN Customer Services for assistance.
Select “Internal” or “External” for your desired Audio Output. “External” allows you to use external speakers Press the “Back” button Use the “ ” buttons to manage the Speaker Volume Use the “ ” buttons to manage the Handset Volume , select “YES” and press the “OK” button to save each change you make 3-6-1-4. Display You can activate and manage Video Output, LCD Brightness, Self View, Power Saving, Wallpaper and your Language options by selecting “Display”.
Picture Capture Self View Power Saving Select “SD” or “USB” as your storage device Select “On” to enable the Self View option Select the interval at which the phone switches to power saving mode (30, 60 or 90 seconds) Wallpaper The wallpaper is the background on your Videophone’s LCD screen. You can choose the wallpaper that will be displayed.
Upload Bandwidth Upload Bandwidth is the capacity at which your Videophone can upload data over your Internet connection. Your Videophone is pre-set with optimal factory settings. If the video you are sending is not as clear as you would like, you can adjust the upload bandwidth speed of your Videophone. Before adjusting your upload bandwidth you should perform a test to determine your actual upload bandwidth speed. From your computer connected to your LAN, go to http://eu-speed.acndigital.
3-6-2. Setting the time Your Videophone provides you with a world time function. Select “Time Setting” from the Settings menu Time settings NTP (Network Time Protocols) Select “On” to enable the NTP option Select “Off” to disable NTP and enter the date and time manually D.S.T (Daylight Saving Time) G.M.T (Greenwich Mean Time) Select “On” to activate D.S.T. and “Off“ to disable it Select the time zone for your area 3-6-3.
3-6-4. Administrator settings The Administrator menu provide access to SIP, A/V Codec settings, DNS, Proxy and LAN settings. Please do not attempt to adjust items in this menu. Contact ACN Customer Services for assistance. 3-7. Digital Photo Frame Your Videophone provides you with the functionality of a digital photo frame, where you can view photos and images from your USB device or SD card as a slide show.
NOTE: Digital Photo Frame will automatically display all images from your USB device or SD card. If you do not want an image to appear, you must remove it from the device before inserting it into your Videophone. For the Digital Photo Frame feature to work, you must enable it in the “Display” menu and select the required time delay between images. Refer to section 3-6-1-4. Display for details.
Troubleshooting Guide Problem I cannot turn on the power LCD screen is not turned on I cannot hear the call connection signal from the handset I cannot make a call I cannot receive incoming calls.
Problem The other party’s screen is frozen and there is no audio. Phone connected to phone port does not ring. Unable to answer call from phone connected to phone port. Unable to make call from phone connected to the phone port Unable to use *1 or *2 feature on phone connected to the phone port. This feature enables you to transfer the call to your Videophone, as long as the caller is using a Videophone to call you (*1 transfers video and 2* transfers audio).
Warning Messages During Warning message Description/meaning • Loading System System is loading • Initialising UI Loading personal settings • Initialising Network Obtaining IP address.
During After completing a call Setting User Configuration Warning message Description/meaning • Wait a minute….
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