Hard Drive For 3.
Contents Important ............................................................................ 1 AcomData Contact Information ........................................ 4 Welcome! ............................................................................. 5 Product Registration for Warranty Coverage ................... 6 Precautions ......................................................................... 7 Package Contents ...............................................................
Mac Users: ........................................................................................................28 PC Users: ...........................................................................................................28 Formatting the Drive ........................................................ 29 Formatting the Drive in Windows 2000 or XP .....................................30 Formatting the Drive in Windows 98SE or Me ....................................
AcomData Contact Information Address: 3410 Pomona Blvd. Pomona, CA 91768 Telephone: (909) 348-0680 Fax: (909) 598-8663 Web Site: www.acomdata.com Customer Service: customerservice@acomdata.com Technical Support: techsupport@acomdata.com Pre-Sales Questions: sales@acomdata.
Welcome! Welcome, and thank you for purchasing an AcomData 2163 External Hard Drive Enclosure. Your AcomData product features high-quality construction, advanced engineering, and state-ofthe-art technology, designed to provide years of reliable performance. The information in this guide pertains to models HDEXXU2E3 (USB 2.0 Drive Enclosures) and HDEXXU2FE3 (USB 2.0 & FireWire Drive Enclosures).
Product Registration for Warranty Coverage Registration is required in the event that your product needs servicing. (See “Obtaining Service for Your AcomData Product” for details.) Online Registration You can register online at www.acomdata.com. Once you enter the site, click on the Product Registration button and follow the instructions on screen. Advantages of Online Registration: 1. It’s fast, free, and your product is registered immediately; 2. Free unlimited online technical support; 3.
Precautions Failure to follow the precautions below may result in damage to the device, loss of data, and voiding of the warranty. • If using your AcomData product as a general-purpose storage device (as opposed to a backup device) AcomData strongly recommends that you backup the files stored on the device. AcomData is not responsible for data loss or corruption; nor will AcomData perform recovery of lost data or files.
Package Contents ��������� AcomData 2163 Drive Enclosure �������� �������� USB cable 6-pin to 6-pin FireWire cable (FireWire-equipped models only) AC Adapter & Power Cord USB 2.0 Driver Software CD Rubber Feet User’s Guide Mail-In Registration Card Drive Mounting Screws If you are missing any item listed above, please contact Customer Service at customerservice@acomdata.com, or call 800-470-4495.
��������� ������� System Requirements for PC • Minimum 233 MHz processor (Pentium, Celeron, AMD, etc.) • Windows XP, 2000, Me or 98SE • Available data port: - USB 2.0 users: USB port - FireWire 400 users: 6-pin FireWire port Windows XP/USB 2.0 users: You must have Windows XP Service Pack 1 or later or the Drive will operate at USB 1.x speeds. Go to www.microsoft. com and click on the Windows Update link. Windows 2000 users: In order to use the USB 2.
System Requirements for Mac • Power Macintosh (G5, G4, G3, iBook, PowerBook or iMac) • Mac OS 9 or Mac OS X • Available data port: - USB 2.0 users: USB port - FireWire 400 users: 6-pin FireWire port Mac OS 9 Users: • Mac OS 9 does not support USB 2.0. If using the USB 2.0 interface on OS 9, the Drive will operate at USB 1.x speeds. • For FireWire connectivity, Mac OS 9 requires FireWire software version 2.7 or later. If you have Mac OS 9.1 or later you already have FireWire 2.7 or later.
AcomData 2163 Drive Enclosure at a Glance FRONT VIEW Power-Data Light Lights up blue when powered on. Flashes red when reading or writing data. Zinc Alloy Stand Can be removed for horizontal placement. BACK PANEL Actual layout may not be exactly as shown. USB 2.0 Enclosures USB 2.0 & FireWire Enclosures Power Switch Power Switch USB 2.0 Port USB 2.
AcomData 2163 Drive Enclosure Features Explored Hi-Speed USB 2.0 USB (Universal Serial Bus) is an interface technology for the serial transmission of digital data. The original standard (USB 1.x) had an interface transfer rate of up to 12 Mbps. USB 2.0 has a maximum interface transfer rate of 480 Mbps (60 Megabytes/s) –– that’s up to 40 times faster than USB 1. Interface transfer rates up to 480 Mbps 480 Mbps is equivalent to 60 Megabytes per second.
Plug & Play You do not need to assign ID numbers, or connect terminators. On most operating system you do not need to install drivers. Your AcomData 2163 Drive Enclosure comes with USB 2.0 driver software for Windows 98SE users. Hot-Pluggable Devices can be added/removed while the computer is running. Always dismount a hard drive before turning if off/disconnecting it.
the same FireWire bus. With the use of FireWire hubs, up to 63 devices can be linked on a single FireWire bus. FireWireequipped 2163 Enclosures come with two FireWire ports: one port is for connecting the device to your computer; the other can be used for daisy-chaining other FireWire devices. Peer-to-peer, host-independent architecture Data transmissions between FireWire devices on the same bus can take place without the need for input from the host computer.
Hot-Pluggable You can connect or disconnect FireWire devices while your computer is running. This makes portability much easier and saves you the time and hassle of shutting down and restarting your computer. You can also turn a device on and off while your computer is running. Let’s say you use your Drive solely for data backups–so the Drive only needs to run a few minutes every day–but your computer is on all day.
Technical Specifications Model #: USB 2.0 ............................................................................HDEXXU2E3 FireWire & USB 2.0 ................................................... HDEXXU2FE3 Dimensions: (inches).................................................................... 5.3” X 1.5” X 8.8” (mm) ................................................................134.6 X 38.1 X 223.5 Weight ...........................................................................780 g / 1.72 lbs.
Installing a 3.5” IDE Hard Drive 1. Configure Your IDE Hard Drive as a Master Your IDE drive has a jumper block at ������������� the back (situated ��������� between the ATA interface connector and the power con������ nector). The jumper ����� block has an array of ����� pins. You may need ��������� to plug one or more jumpers onto spe������ cific pins in order to configure the drive as a master. Your drive most likely came with jumpers already attached to the jumper block.
2. Disassemble the Drive Enclosure 1. Using a Philips screwdriver, remove the four screws on the back panel. 2. Remove the back fascia. 3. Grab the front fascia and carefully slide out the Drive/PCB Carrier, which is attached to the front fascia. ������ ����������������� ��������������� ����������������� ����������� When handling the Drive/PCB Carrier, never touch the PCB (printed circuit board). It contains sensitive electronics that an be easily damaged.
3. Connect the Drive to the Carrier 1. The Drive/PCB Carrier contains the ATA interface cable and the power cable., which are attached to the PCB (printed circuit board). Orient your 3.5” IDE drive so that the drive’s connectors are aligned with the ATA interface cable and the power cable. ��� ������������� ����� ������������ ����� ��������� ������� ����������� ������������ ����� 2. Plug the ATA interface cable into the ATA interface connector on the back of the drive. 3.
4. With the connections made, position your IDE drive on the Carrier so that the screw holes in the bottom of the drive are aligned with the screw holes in the Carrier. 5. While holding the drive firmly against the Carrier, screw the drive to the Carrier using the supplied screws. Make sure all screws are secure and that the drive is firmly mounted to the Carrier. 4. Re-assemble the Drive Enclosure 1.
Setting up the Drive This section contains detailed instructions for: • Setting up your Drive for vertical/horizontal placement; • Connecting the Drive to your computer and mounting it to your operating system; • Formatting the Drive; • Performing basic tasks. Choosing an Orientation (Vertical or Horizontal) The AcomData 2163 Drive Enclosure can be placed on your desktop in either the vertical or horizontal position.
2. With both screws and nuts in place, push down on each screw head to make sure the screws extend through the holes as far as they will go. 3. Attach the stand to the Drive case by sliding the nuts through the groove in the Drive case, entering from the backside of the case. The stand is symmetrical so it does not matter which end you insert first. Once the nuts are in the groove, position the stand so that it is centered with the Drive case. 3.
Horizontal Placement Removing the stand Use a screw driver with the proper type and size head to loosen the two screws located on the underside of the stand. Loosen the screws just enough so that you can easily slide the stand out of the groove. Keep the nuts attached to the screws. Store the stand in a safe place. Affixing the rubber feet to the Drive case It is highly recommended you use the supplied rubber feet for horizontal placement.
Connecting the Drive to Your Computer �������� ���������� ��������� ����������� �������������� ���������� ������������ ��������� USB Users: Each end of the USB cable has different connectors called 'A' and 'B'. The 'A' connector plugs into your computer or USB hub. The 'B' connector plugs into the Drive. Be sure to correctly insert the connectors, or you may damage the Drive and void the warranty. �������� �������� FireWire Users: • FireWire plugs are shaped so they can only be inserted one way.
1. The pins of the small AC adapter plug are arranged in a pattern such that the plug can be inserted into the Drive’s Power Port only one way. Orient the plug correctly and insert the plug into the Power Port. The plug should not require much effort to insert. If the plug will not go in, check that the orientation is correct and try again. Do not force the plug or you may damage it and/or the Drive. 2. Plug the power cord into the socket in the AC adapter. Plug the other end into an AC outlet. 3.
Mounting the Drive This section assumes that your Drive is already formatted for your computer’s operating system. If this is not the case, format the Drive according to the instructions in the section “Formatting the Drive” and then return to this section. Mounting a FireWire-Connected Drive Mac Users: Once the Drive has been properly connected and powered on, it should mount to your Desktop.
install the driver named GPIO98.SYS. If you have Windows 98 Second Edition 1394 Storage Supplement, this file should be located at C:\WINDOWS/SYSTEM\IOSUBSYS\GPIO98.SYS. Mounting a USB-Connected Drive Mac Users: Once the Drive has been properly connected and powered on, it should mount to your Desktop. Windows 2000/XP Users: Once the Drive has been properly connected and powered on, you should see a new hard drive icon and drive letter in My Computer/Windows Explorer.
CD-ROM drive and insert the USB 2.0 Installation CD into your CD drive. Click Next. 4. You will then see the message: “Windows is now ready to install the best driver for this device…” Click Next. 5. Once the installation is complete, you will see the message “Windows has finished installing the software….” Click Finish and then eject the CD. You should now see a new icon (a gray box with a green arrow) next to the time display on your System Tray.
Formatting the Drive FORMATTING A HARD DRIVE ERASES ALL DATA STORED ON THE DRIVE! BEFORE YOU FORMAT THE DRIVE, BE SURE TO SAVE A COPY OF ANY FILES YOU WISH TO KEEP TO ANOTHER STORAGE DEVICE. Follow the instructions in this section if your IDE hard drive was not already formatted prior to installation, or if you want to re-format the drive. Formatting for Mac & PC Compatibility If you need both PC and Mac compatibility, you have two formatting options: 1. Format the Drive on a PC with the FAT32 file system.
Formatting the Drive in Windows 2000 or XP 1. Disable any anti-virus software you may have running in the background. 2. Double-click on My Computer/Explorer. In the My Computer/Explorer window you should see the icon and drive letter for the AcomData Drive. (If you are not sure which drive letter represents the AcomData Drive, turn it off and see which one of the icons disappears. Then turn on the Drive and wait for the drive letter to reappear.) 3.
Formatting the Drive in Windows 98SE or Me 1. Disable any anti-virus software you may have running in the background. 2. Double-click on the My Computer icon. In the My Computer window you should see an icon and drive letter for the AcomData Drive. (If you are not sure which icon represents the Drive, turn off the Drive and see which icon disappears. Then turn the Drive back on and wait for the icon to reappear.) 3. Right-click on the drive letter and select Format.
Formatting the Drive in Mac OS X 1. Disable any anti-virus software you may have running in the background. 2. Launch the Disk Utility application (Applications folder > Utilities folder > Disk Utility). The Disk Utility window will open with a small window at left and a larger window with a series of tabs at the top. 3. You should see the Drive listed in the left window. Click on the Drive to highlight it. Information about the Drive will appear in the Information window. 4. Click on the Erase tab.
Formatting the Drive in Mac OS 9 Before you can re-format the Drive you will need to restart your computer from the Mac OS 9 System Software CD that came with your computer or which you purchased as an upgrade. 1. Disable any anti-virus software you may have running in the background. 2. Insert the System Software CD into your CD drive. 3. With your AcomData Drive connected and powered on, restart the computer and hold down the C key while the computer is starting up. 4.
Using Your Drive for Routine Tasks Opening files and folders (All Users) 1. Double-click on the Drive icon. A window showing the files and folders stored on the Drive will appear. 2. Double-click on the file or folder that you want to open. Copying files and folders to your Drive ��������� ������� PC Users 1. Highlight the file or folder that you want to copy by clicking on it. 2. Go to “Edit -->Copy.” 3. Double-click the Drive icon to open it. 4.
How to Safely Dismount & Turn Off the Drive NEVER TURN OFF A HARD DRIVE WITHOUT DISMOUNTING IT FIRST. YOU MAY LOSE DATA OR DAMAGE THE DRIVE. When a device, such as a hard drive, is “mounted” to a computer, that means the computer has detected the device and established a communications link with it. When you dismount a device, the communications link is severed and the computer can no longer access it. PC Users 1.
Maintaining Your Drive & Safeguarding Your Data A hard drive is a very sophisticated and sensitive device that requires proper care and maintenance to ensure the longest possible life, reliable operation, and the integrity of your stored data. Backing Up Your Data The single most important action you can take to safeguard your valuable data is to backup the data to another storage device. You should backup your data on a regular basis using a quality data backup utility.
dates file fragments that are scattered on your hard drive into more efficient contiguous clusters. Quite often, defragging and optimization functions will be included in one software package, such that both operations are performed at the same time. Examining and Repairing a Hard Drive There are a number of reasons why a hard drive may become damaged or the data may become corrupted.
Frequently Asked Questions Q: Can I use my Drive on two computers at the same time? A: No. The Drive can only be used with one computer at a time. If you connect the Drive to two computers at the same time, you may damage the Drive and the computers. Q: Can I format the Drive for multiple operating systems? A: If you need both Mac and PC compatibility, you can format the Drive using the FAT32 file system (on a PC) or the MS-DOS file system (on a Mac).
Q: Can I connect the AcomData Drive to a USB or FireWire expansion card? A: Yes, but you may need to update the software/firmware for the card. We recommend you check with the card’s manufacturer for the latest updates. Q: Is the AcomData Drive compatible with Windows 95, 98 (First Edition) or Windows NT 4.0? A: No. Q: What’s faster, USB 2.0 or FireWire 400? A: USB 2.0 and FireWire are very similar in many respects, but there are definite differences. At first glance it would appear that USB 2.
Q: Can you use the Drive as a startup disk? A: It is possible to use an AcomData Drive as a startup (boot) volume on Mac OS 9 and Mac OS X. Follow the instructions in your Mac OS manual for the proper installation of the Mac OS. If you wish to use your AcomData Drive as a boot volume, make sure you install the Mac OS on the Drive before saving any data to the Drive. On Windows operating systems it is not possible to use an external hard drive as a boot volume.
Troubleshooting If you experience a problem with your AcomData product, you should take the following actions in the order specified: 1. Make sure you followed all of the instructions in this guide properly; 2. Consult the Troubleshooting sections of this guide; 3. If the issue you are having is still not resolved, contact Technical Support using one of the following options: a) via the online Technical Support form at our web site, www.acomdata.com b) via e-mail at techsupport@acomdata.
into Sleep mode. The immediate solution is to restart your computer. To prevent this problem from reoccurring, go into your Power Settings/Energy Saver and set it to where it never goes into Sleep mode. The Drive feels warm when it’s powered on. A: When in operation, the Drive may feel quite warm to the touch. This is normal. The Drive gives me a “Device cannot start. Code (10).” A: This is a power issue. Make sure your connections are secure.
card to connect the Drive. Plug the Drive into a data port on your computer and try the format again. You may also come across this error if you are using Windows 2000 or XP and you try to format the Drive using the FAT32 file system. If reformatting the Drive and you do not need Mac compatibility, Windows 2000/XP users should use the NTFS files system. After I connected the Drive to my PC, I got the following alert message: “Hi-Speed USB device plugged into nonHi-Speed USB Hub.
Troubleshooting for Mac users The power will not go on when I plug in the Drive. A: Make sure your connections are secure. Make sure you properly connected the Drive’s internal power cable to the installed IDE drive. My computer does not recognize the Drive. A: First, make sure the connections are secure. Make sure you properly connected the Drive’s internal power cable to the installed IDE drive. Second, check if your AcomData Drive is listed in the Apple System Profiler.
the Desktop. (Refer to the manual that came with your Mac for instructions on how to rebuild the Desktop. It is good practice to periodically rebuilt the Desktop anyway.) After your Mac reboots, the AcomData Drive should mount normally and you should not have this problem again. I set up my AcomData Drive on Mac OS 9 and it was working fine. Then when I upgraded to Mac OS X my computer asked me to re-initialize the Drive.
Glossary Bit - The smallest unit of digital data. In binary code, a bit is represented logically as a either a 1 or a 0. Buffer – RAM cache that temporarily stores data so it can be delivered to a device as it is needed. Bus – An electronic link that can transmit data between digital devices, such as computers and computer peripherals. Byte – A unit of digital data, usually made up of eight bits. Capacity – The amount of data that can be stored on a hard drive or other storage device.
devices while the computer is running. Hub – A device which links peripherals together onto the same data bus. Interface – Junction between two items of hardware or software for the exchange of data. Mb (Megabit) – One million bits. Mbps (Megabits per second) – A data transmission speed of one million bits per second. Data transmissions are measured in bits (kilobits, megabits etc) per second. MB (Megabyte) – 1,048,576 bytes (binary); 1,000,000 bytes (decimal).
One Year Limited Warranty AcomData warrants this product (the “Product”) against defects in material or workmanship as follows: 1. LABOR: For a period of one (1) year from the original date of purchase from AcomData or its local representative supplier, AcomData will repair defective Product (or, at its option, replace with a new or recertified product) at no charge. After this 1 year period, you must pay for all labor charges. 2.
down time and purchaser’s time. This warranty extends only to you, the original purchaser. It is not transferable to any one who subsequently purchases the Product from you. Proof of purchase in the form of a bill of sale (which is evidence that the Product is within the warranty period) must be presented to obtain warranty service.
Obtaining Service for Your AcomData Product If you experience a problem with your Acomdata product, please contact Technical Support at techsupport@acomdata.com, or call (909) 348-0680. A knowledgeable AcomData Technical Support Specialist (TSS) will be able to help you solve most problems. If the problem cannot be resolved by Tech Support, your TSS will assist you in arranging for service. Please read the One Year Limited Warranty for terms and conditions.
How to Purchase Accessories Contact Customer Service at customerservice@acomdata. com. In your e-mail, please include: • your name; • phone number; • mailing address; • model number or description of item, and; • quantity per item. A Customer Service agent will contact you to complete the transaction.
Notices COPYRIGHTS Copyright © 2005 AcomData. All rights reserved. No part of this publication may be reproduced stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical photocopying, recording or otherwise, without the prior written consent of AcomData. TRADEMARKS The AcomData name and its logos are registered trademarks of AcomData. Other trademarks mentioned or appearing in this document are the property of their respective owners.
Hard Drive For 3.