Instructions / Assembly

TROUBLESHOOTING
WARNING: Do not disassemble the motor housing. This motor has NO repairable internal
parts, and disassembling may cause an oil leak or dangerous electrical wiring issues.
Problem
Possible Cause Corrective Action
Pump does not
start or run
1.Replace fuse
2.Reset breaker
3.Secure plug
4.Clean plug prongs
5.Disconnect the pump from power
for 30 minutes, then reconnect
6.Contact customer service for
replacement
1.Blown fuse
2.Tripped breaker
3.Plug disconnected
4.Corroded plug
5.Thermal overload
6.Motor failed
The pump runs
but does not
deliver water.
1.The arrow on the check valve should
point in the direction of flow.
2.Remove the, pump and clean.
3.unplugging the cord. Check for
clogged vent hole in the pump case or
discharge pipe and/or no vent hole in
the pump case or discharge pipe.
4.Remove the pump and clean the
openings.
5.Reduce the distance or change the
discharge fittings of the pump.
1.Check if the check valve is installed
backwards.
2.The impeller or volute openings are
fully or partially clogged.
3.The pump is air-locked. Start and stop
several times by plugging and
4.The inlet holes in the pump base are
clogged.
5.The vertical pumping distance is too high.
The pump runs
and pumps out
sump, but does
not stop.
The pump runs
but only delivers
a small amount
of water.
1.The float is stuck in the up position.
2.The float switch is defective.
1.The pump is air-locked.
2.The vertical pumping distance is too high.
3.Inlet holes in the pump base are clogged.
4.The impeller or volute openings are fully
or partially clogged.
1.Be sure the float operates freely in
the basin.
2.Replace the float switch.
1.Start and stop several times by
plugging in and unplugging the cord.
Check for a clogged vent hole in the
pump case.
2.Reduce the distance or change the
discharge fitting of the pump.
3.Remove the pump and clean the
strainer and openings.
4.Remove the pump and clean.
The motor runs
for a short time
and then stops.
1.The inlet holes in the pump base are
clogged.
2.The pump impeller is partially clogged.
3.The impeller or volute openings are fully
or partially clogged.
1.Remove the pump and clean the
openings.
2.Remove the pump and clean.
3.Remove the pump and clean. Also
clean the strainer if one is installed.