Specifications
49
ACR  Systems'  products  are  extremely  accurate  measurement  tools  for  engi-
neers, technicians, scientists, managers, and just about anyone who needs to
log data that is crucial to solving problems and improving performance in their
company and/or application.
As an ISO 9001 company, ACR Systems is committed to quality: quality prod-
ucts, quality service, and quality management and operations.  Our customers
have discovered  that we  provide them with  a great  deal more than  quality
products - we deliver a level of service that adds real value to the relationship.  
We are committed to answering all enquiries, processing all orders and assisting you with any techni-
cal support issues with the utmost  speed, courtesy and  professionalism. We guarantee a return
response in the format that you request within 24 hours. 
We have a number of tools available for you to reach us.  You may call and speak one-to-one with a
customer service or sales rep on the phone during regular business hours Monday to Friday 8:00am
to 4:30pm PST. You may phone, fax or email us or visit our website at www
.acrsystems.com. In fact,
our website includes an extremely useful and informative Knowledge Center with frequently asked
questions  (FAQs),  troubleshooting  guides,  product  presentations,  and  an  equation  generator  and
conversion program.  
In addition to providing quality products and unsurpassed customer service, we offer: 
• Exceptional warranties;
• Next-day shipping; and
• Calibration services.
ACR's commitment to quality and customer service is company-wide; responsibility for it begins at the
highest levels.  With the full commitment of our president, Albert C. Rock, the Customer Service depart-
ment and everyone at ACR Systems pledges to address all of your data logging needs.
We thank you for your business and hope that you enjoy data logging ACR Systems’-style.
ACR Systems Inc.
Our Quality and Customer Service Commitment
SmartReader, SmartReader Plus, OWL, JR, Nautilus, PowerWatch, SmartButton, TrendReader, TalkBack and RealTime Graphing
are registered trademarks or trademarks of ACR Systems Inc.
Microsoft, MS, Windows 2000, Windows NT, Windows Me and Windows XP are either registered trademarks or trademarks of
Microsoft Corporation in the United States and/or other countries.
Eric Durand
Customer Service Manager/
ISO Management Representative
ACR Systems Inc.
customerservice@acrsystems.com 










