Operation Manual

8. Press the Save button.

To enable Debug Logging for a specific gateway server:

Note: The default location for the debug logs is: C:\Program Files (x86)\Acronis\Access\Gateway

Server\Logs\AcronisAccessGateway

1. Open the web interface.

2. Log in as an administrator.

3. Open the Mobile Access tab.

4. Open the Gateway Servers tab.

5. Find the server for which you want to enable Debug Logging.

6. Press the Details button.

7. In the Logging section check Debug Logging.

8. Press the Save button.

Active Users

Displays a table of all users currently active in this Gateway Server.

 User - Shows the user's Active Directory (full) name.

 Location - Shows the IP address of the device.

 Device - Shows the name given to the device by the user.

 Model - Shows the type/model of the device.

 OS - Shows the operating system of the device.

 Client Version - Shows the version of the Acronis Access app installed on the device.

 Policy - Shows the policy for the account used by the device.

 Idle Time - Shows the time the user has spent connected to the gateway.

1.5.3 Editing Gateway Servers

Access Restrictions

You can use the default access restrictions set in the Policies (p. 8) section or you can set custom

access restrictions for each Gateway Server.

Setting custom access restrictions for this Gateway Server

1. Press the Down arrow next to the Details button.

2. Select Access Restrictions.