Operation Manual

All the information the Acronis Access server logs about trying to connect to New Relic and set up monitoring is

in a file called newrelic_agent.log found here - C:\Program Files

(x86)\Acronis\Common\apache-tomcat-7.0.34\logs. If you have any problems, you can find

information in the log file.

There is frequently a warning/error that starts like this:

WARN : DNS Error caching IP address: Errno::ENOENT: No such file or directory - C:/etc/hosts which

That's a side effect of the code used to patch another New Relic bug and is innocuous.

If you want to monitor the actual computer as well

1. Open http://newrelic.com/ http://newrelic.com/ and log in with your account.

2. Press Servers and download the New Relic installer for your operating system.

3. Install the New Relic monitor on your server.

4. The New Relic server monitor requires Microsoft .NET Framework 4. The link the New Relic

installer takes you to is only for the Microsoft .NET Framework 4 Client Profile. You will need to

go to the Microsoft Download Center and download the entire .NET 4 Framework from the

internet and install it before running the New Relic Server Monitor installer.

 Wait until New Relic detects your server.