Operation Manual

4 Maintenance Tasks

To backup all of Acronis Access's elements and as part of your best practices and backup procedures, you may

want to read the Disaster Recovery guidelines (p. 82) article.

In this section

Disaster Recovery guidelines ................................................................... 82

Backing up and Restoring Acronis Access ................................................ 84

Tomcat Log Management on Windows ................................................... 86

4.1 Disaster Recovery guidelines

High availability and fast recovery is of extreme importance for mission critical applications like

Acronis Access. Due to planned or unplanned circumstances ranging from local hardware failures to

network disruptions to maintenance tasks, it may be required to provision the means for restoring

Acronis Access to a working state in a very short period of time.

Introduction:

For mission critical applications like Acronis Access, high availability is of extreme importance. Due to

various circumstances ranging from local hardware failures to network disruptions to maintenance

tasks, it may be required to provision the means for restoring Acronis Access to a working state in a

very short period of time.

There are different ways to implement disaster recovery, including backup-restore, imaging,

virtualization and clustering. We will describe the backup-restore approach in the following sections.

Description of the Acronis Access elements:

Acronis Access is a solution composed of several discrete but interconnected elements:

Acronis Access Gateway Server

Note: Normally located here: C:\Program Files (x86)\Acronis\Access\Gateway Server

Acronis Access Server

Note: Normally located here: C:\Program Files (x86)\Acronis\Access\Access Server

Acronis Access Configuration Utility

Note: Normally located here: C:\Program Files (x86)\Acronis\Access\Configuration Utility

File Store

The location of the File Store is set during the installation when you first use the Configuration

Utility.

Note: The FileStore structure contains user files and folders in encrypted form. This structure can be copied or

backed up using any standard file copy tool (robocopy, xtree). Normally this structure should be located in a

high availability network volume or NAS so the location may differ from the default.