Operation Manual

1. Backup all of the necessary files following these guides: mobilEcho 4.5 Backup and/or activEcho

2.7 backup.

2. Disable any anti-virus software you have or it may interrupt the installation procedure resulting

in a failed installation.

3. Download the Acronis Access Server installer to your activEcho server and run the installer.

a. To access the latest installer, please visit: http://support.grouplogic.com/?page_id=3598

b. You will need to enter your product serial number for verification before downloading the

installer.

c. The installer file is named: AcronisAccessSetup.exe

4. Click Next on the Welcome Screen.

5. Please accept the license agreement.

6. Click Upgrade to automatically upgrade your activEcho Server to the new Acronis Access Server.

In the upgrade process, a Gateway Server and it's required services will also be installed.

7. A prompt for remote mobilEcho Servers will be shown. If you don't have a mobilEcho Client

Management Server, press No. If you have a mobilEcho Client Management Server, go to the

Upgrading an activEcho server with a mobilEcho Client Management Server (p. 65) or Upgrading

an activEcho server with a mobilEcho Client Management Server on another server (p. 71)