Operation Manual

To perform an upgrade to Acronis Access Server:

1. Backup all of the necessary files following these guides: mobilEcho 4.5 Backup and/or activEcho

2.7 backup.

2. Write down the current IP Address of your server running mobilEcho and give the computer a

different IP address (You will need the new one as well).

3. Go to the server running activEcho and add the IP address of your server running mobilEcho to a

separate network adapter.

4. Disable any anti-virus software you have or it may interrupt the installation procedure resulting

in a failed installation.

5. Download the Acronis Access Server installer to your activEcho server and run the installer.

a. To access the latest installer, please visit: http://support.grouplogic.com/?page_id=3598

b. You will need to enter your product serial number for verification before downloading the

installer.

c. The installer file is named: AcronisAccessSetup.exe

6. Click Next on the Welcome Screen.

7. Please accept the license agreement.

8. Click Upgrade to automatically upgrade your activEcho Server to the new Acronis Access Server.

In the upgrade process, a Gateway Server and it's required services will also be installed.

9. If you have a mobilEcho Client Management Server, press Yes. If you don't have a mobilEcho

Client Management Server, go to the first article on upgrading without a mobilEcho installation