Acronis Backup Advanced for vCloud Update 3 ADMINISTRATOR'S GUIDE
Table of contents 1 Administrator's Guide ......................................................................................................4 1.1 About this document .................................................................................................................4 1.2 Introduction to Acronis Backup Advanced for vCloud...............................................................4 1.2.1 1.2.2 1.2.3 1.2.4 1.2.5 1.3 What's new in Update 3 ...........................................
2.4.2 2.4.3 2.4.4 2.4.5 2.4.6 2.4.7 2.5 Operations with backups .........................................................................................................50 2.6 Operations with backup plans .................................................................................................51 2.6.1 2.6.2 2.6.3 2.6.4 Creating a backup plan .................................................................................................................................
1 Administrator's Guide 1.1 About this document This document is intended for system administrators of VMware vCloud Director who want to provide a backup service to vCloud organizations by using Acronis Backup Advanced for vCloud.
System administrators can choose whether to set quotas for storage usage or for the amount of backed-up data. New "Over quota" column in the reports (p. 34) System and organization administrators can see by how much an organization has exceeded its quota. For information about how to update the product, refer to "Updating to a new version" (p. 24). 1.2.2 What's new in Update 1 The product is renamed from Acronis Backup & Recovery for vCloud to Acronis Backup Advanced for vCloud.
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Acronis Backup Management Console enables you to connect directly to the management server. This connection is required to integrate the management server with vCenter Server and to deploy Agents for VMware. Once these operations are completed, the console is not necessary for functioning of Acronis Backup Advanced for vCloud. However, you may need it for deploying additional agents, for troubleshooting, and for other administrative tasks.
Virtual machines that run Acronis Backup Advanced for vCloud components are colored light blue. Virtual machines that run VMware vCloud components are colored light green. 1.2.5 Planning hardware resources Consider how much vSphere capacity you need for running Acronis Backup Advanced for vCloud and where you will store the backups. 1.2.5.1 vSphere capacity requirements Agent for VMware (Virtual Appliance) Agents for VMware run as virtual appliances in the vCloud resource group.
1 GB 6 GB (thick provisioning) 2 (the default Virtual Appliance setting) 4-8 (recommended if backing up 5-10 VMs simultaneously) Agent for vCloud Agent for vCloud needs to be imported from the OVF template to the management cluster. The following table shows vSphere capacity requirements for Agent for vCloud.
BSP bsp://ServerX/VaultName (for example: bsp://StorageNode/Backups) SMB smb://ServerX/.../FolderName (for example, smb://Server/Backups/Organizations/OrgName) \\ServerX\ShareA\...\FolderName (for example, \\Server\Backups\Organizations\OrgName) FTP ftp://ServerX/.../FolderName (for example, ftp://Server/Backups/Organizations/OrgName) SFTP sftp://ServerX/...
a) The folder allows read/write access. b) You have a user account that will act as the anonymous account, and you know the user ID and group ID of this account. To find out the user ID and group ID, run the id command. c) All user accounts are mapped to the anonymous account.
1.3.2 Installing and configuring RabbitMQ Server Agent for vCloud obtains events from vCloud Director via the RabbitMQ Server AMQP broker. If your vCloud Director already uses RabbitMQ Server, make sure that the exchange type is set to topic, and continue to "Installing Acronis Backup Management Server" (p. 13). If RabbitMQ Server is already installed, but not used by vCloud Director, skip to step 5 of the following procedure. To install and configure RabbitMQ Server 1.
b. In Type, select topic. c. Leave the default values for all other settings. d. Click Add exchange. 10. Log in as an administrator to vCloud Director. 11. Click Administration. 12. Under System settings, click Extensibility. 13. Under Notifications, select the Enable notifications check box. 14. Under AMQP Broker Settings: a. In AMQP Host, specify the name or IP address of the RabbitMQ Server host. b. In AMQP Port, type 5672. c. In Exchange, specify the name of the new exchange that you created in step 9.
Details. The script configures the SQL Server instance to be accessible to Agent for vCloud. It creates a new SQL Server account that Agent for vCloud will use, configures the instance to listen to a static port, and configures Windows Firewall to allow connections through that port. 11. Run the script in the following format: cscript enable_remote_sql_access.js [-p ] Where: and are the user name and password for the new account.
Make sure that the TCP Dynamic Ports field is blank. 6. If you made changes to the fields in the previous steps, restart the service for the instance. Preparing SQL Server account for the management server Decide whether the management server will use Windows Authentication or SQL Server Authentication to connect to the SQL Server. Do one of the following, depending on your choice.
Installing the management server 1. 2. 3. 4. 5. On the machine that will act as the management server, log on as an administrator. Start the Acronis Backup Advanced setup program. Click Install Acronis Backup. Accept the terms of the license agreement. On the How do you want to use this machine page: Select the Centrally monitor and configure backing up of physical and virtual machines check box. 6. 7. 8. 9.
If you chose SQL Server Authentication when installing the management server, use the SQL Server login account that you specified for the management server (see step 10b in "Installing the management server" (p. 16)). If you chose Windows Authentication for the management server, use the user account that you specified for the management server service (see step 9 in "Installing the management server" (p. 16)).
To integrate the management server with the vCenter Server 1. Connect the console to the management server as described in "Using the management console" (p. 17). 2. In the Navigation tree, click Virtual machines and then click Configure VMware vCenter integration. 3. Select the Enable integration with the following vCenter Server check box. 4. Specify the IP address or name of the vCenter Server for the resource group. Provide access credentials for the server. Details.
c. The Network configuration link enables you to select whether the agent will use a dynamic (provided by a DHCP server) or a static IP address. If you want to leave the default setting of using a dynamic address, skip this step. If you want the agent to use a static IP address: Click Network configuration. Select Use the following network settings. Specify the appropriate network settings for the agent, and then click OK.
http://pubs.vmware.com/vsphere-50/topic/com.vmware.vsphere.vm_admin.doc_50/GUID-6C847F7 7-8CB2-4187-BD7F-E7D3D5BD897B.html. 1.3.8 Configuring Acronis Backup Agent for vCloud Before configuring Acronis Backup Agent for vCloud, make sure that Acronis Backup Management Server is installed (p. 13) and configured (p. 17). Logging in Log in as a root user to the machine with Agent for vCloud.
vCloud Director host name or IP address Host name or IP address of the management server machine vCloud Director system administrator credentials 4. Provide the credentials of the RabbitMQ Server user that you created when configuring RabbitMQ Server. 5. Provide the Acronis Backup Management Server connection parameters: The user name and password of a user who is a member of the Acronis Centralized Admins and Acronis Remote Users group on the management server machine 6.
If necessary, provide the access credentials to the folder. Make sure that the export folder is properly configured. For details, see "Configuring an NFS storage" (p. 10). Configuring network settings The machine with Agent for vCloud has two network adapters: eth0 for the internal network and eth1 for the external network. eth0 connects to the internal network where Acronis Backup Advanced for vCloud components communicate with VMware vCloud components.
To change the connection parameters Run the configure.sh command, choose the Change agent configuration scenario, and then select the connection to change the configuration for. To enable or disable recovering files from virtual machine backups 1. Run the configure.sh command and choose the Change agent configuration scenario. 2. Choose Configure recovery of individual files from backups of VMs. 3.
The management server and the external SQL Server use the range 1025–5000 (if installed in Windows prior to Windows Vista) or 49152–65535 (if installed in Windows Vista and later). Normally, the standard ranges are already open. For the machine with Agent for vCloud, eth0 and eth1 show the network adapter through which the connection is performed. * The port is configurable. The diagram shows the default value. 1.3.
You have the update script for Agent for vCloud. The name of the script file is updateX.sh, where X is the product build number. The machine with Agent for vCloud is connected to the Internet. The update script needs an Internet connection to download additional packages from a Linux repository. No backups will run during the update. To ensure this, you can disable backup (p. 30) for all organizations for the time of the update. Step 1: Updating the management server 1. 2. 3. 4. 5. 6.
4. 5. 6. 7. The management server removes Agents for VMware. The progress is shown at the bottom of the window. g. Wait until all agents are removed. Start the vSphere Client and log in to the vCenter Server for the management cluster. Delete the Agent for vCloud virtual machine. Delete the Acronis Backup Management Server virtual machine, or uninstall the management server as follows: a. Log in as an administrator on the machine. b. Click Start -> All Programs -> Acronis -> Uninstall Acronis Backup. c.
There are protected machines in the organization, but a backup has not run on any of them. OK The last backup was successful on all of the protected machines. Error The last backup of at least one protected machine in the organization failed. To view status of a particular machine, switch to the organization administrator view (p. 30). The statuses of a virtual machine are explained in "Monitoring protection statuses" (p. 50). Backup storage The backup storage assigned to the organization.
4. Click Configure. 5. On the Backup storage tab, do the following: In Backup storage, specify the path to the shared folder allocated for storing organization's backups. If authentication is required to access the folder, specify the credentials of a user account that has read/write permissions for this folder. We strongly recommend that each organization has a separate backup storage.
Apply and revoke backup plans Create, edit, and delete backup plans Perform hourly backup Perform backup on demand ('Back up now') Recover virtual machines Recover files from backups of virtual machines Regardless of your selection, system administrators are allowed to perform all of these actions within the organization. If you clear the Log in to the backup service check box, only system administrators will be able to use the backup service for this organization.
1.5.3 Operating within an organization vCloud system administrators can perform any operation that organization administrators can perform within an organization. To administer an organization 1. Log in to the service. 2. Click the Organizations tab. A list of organizations registered in vCloud Director is shown. 3. Select the organization to administer. The backup service must be already enabled for the organization (p. 27). 4. Click Open. You are now in the organization administrator's interface. 5.
The organization's backup plans will be revoked from virtual machines, but will be preserved by Agent for vCloud. If you re-enable backup, it will be enough to reapply the backup plans to the machines so that the machines become protected again. The existing backups will be kept. If the backups are no longer needed, you can manually delete them from backup storages. 1.6 Configuring the backup service To access these settings, click the Settings tab.
By default the speed is set to maximum, so that the software uses all the network bandwidth available when transferring the backup data. Use this option to reserve a part of the network bandwidth for other network activities. Error handling Specify how to handle errors that might occur during backup or recovery. When a recoverable error occurs, the program re-attempts to perform the unsuccessful operation. You can set the time interval and the number of attempts.
After this public URL is specified, the backup service address for MyOrganization will look as follows: https://www.backup.example.com/org/MyOrganization 1.6.1 Managing system backup plans What is a backup plan? A backup plan is a set of rules that defines how to protect virtual machines. The rules include the backup schedule, retention rules, and backup options such as protecting backups with a password. The backup service users create backup plans and apply them to their virtual machines.
To enable backup options, switch to a specific organization (p. 30), select the plan in the list, and then click Set options. Organization users can also enable or change these options. 7. Click OK. To make a new system backup plan available for an organization 1. 2. 3. 4. On the Organizations tab, select the organization, and then click Configure. Click System backup plans. Select the check box for the plan. Click OK.
Over quota: The amount of data that exceeds the quota set for the organization (in gigabytes) RAM size of protected VMs: The total amount of memory of the protected machines (in gigabytes) Disk size of protected VMs: The total size of hard disks of the protected machines (in gigabytes), regardless of the occupied space on those disks CPU number of protected VMs: The total number of CPUs of the protected machines To generate a usage report 1. Log in to the service. 2.
To view the audit log 1. Log in to the service. 2. Click the Logs tab. A system administrator can use the audit log for troubleshooting. They can also view details of a failed task or collect the logs (p. 36), along with other Agent for vCloud information, and send those for investigation to Acronis technical support. 1.9 Collecting logs The log collection tool saves the log files of Agent for vCloud to a sysinfo.zip file. This file is required when you contact Acronis technical support.
As a result, the organization administrator will see the backups of physical machines in the Acronis Backup Advanced for vCloud interface. In case of a disaster, the organization administrator will be able to recreate a physical server as a virtual machine in their vCloud organization. 1.10.2 Setting up deduplication This section describes how to set up a storage in which data will be deduplicated across all organizations, but users will see only backups from their organization.
The following steps are required to migrate backups storages to a new location. For easier access to both the management server and the backup service interface, we recommend that you perform these steps on the management server machine. Disabling user access to the service 1. Log in to the service and click the Organizations tab. 2. Select the organization to change the backup storage for, and then click Configure. 3. On the User privileges tab, clear the Log in to the backup service check box.
3. Enable the previously disabled backup plans by selecting each of the backup plans and then clicking Enable. Enabling user access to the service 1. Log in to the service (if logged out) and click the Organizations tab. 2. Select the organization for which the backup storage has been changed and then click Configure. 3. On the User privileges tab, select the Log in to the backup service check box. Click OK to confirm the changes. 4.
$SERVER["socket"] == ":443" { ssl.pemfile = "/opt/keystore/my_certificate.pem" ssl.engine = "enable" } Depending on the certificate, you may need to specify other parameters in the configuration file. For details about specifying SSL certificates, refer to the following Lighttpd Wiki article: http://redmine.lighttpd.net/projects/1/wiki/Docs_SSL. 4. Restart the web server by running the following command: service lighttpd restart 1.11.
Adjust the position and the size of the container that stores the logo (by changing the width, height, margin-left, and margin-top properties) in the corresponding class selectors. c. If necessary, you can align the product name with the logo by changing the margin-top and padding-left property values in the .header-product-name class selector. To move the product name further to the right, create a .login-header-text.prefix_2 class selector with the padding-left property. d. Save the file. 4.
2 User's Guide 2.1 About the backup service This service enables backup and recovery of virtual machines managed by VMware vCloud Director. The service is available through a web interface. To log in to the backup service, use your vCloud Director credentials. What you can do after logging in depends on the settings made by a system administrator for your organization. Due to these settings, some of the operations described in this guide may be not available to you. 2.
2.4 Basic operations This section describes typical usage of the backup service. 2.4.1 Logging in to the service You can log in to the backup service under the following conditions: A system administrator has enabled use of the service for your organization. [For non-administrative users] Your organization administrator has enabled use of the service for your account. To log in to the backup service 1. Go to the login page of the backup service.
When the backup starts, you can see its progress in the machine details area on the right. The number of machines that are backed up simultaneously and the order in which they are backed up are defined by the backup service. If you need to stop the backup on a specific machine, select the machine, and then click Stop backup or click the stop button ( ) near the progress bar.
3. Select the backup plan that you want to apply to the machines. For example, select Daily. A backup plan contains the following instructions for the backup service: Schedule: When and how often to do backups. Retention rules: How long to store the backups. Backup options (p. 53). 4. Click OK. The name of the applied backup plan appears in the Backup plan column. If another backup plan was previously applied to the machine, that backup plan is revoked.
Setting up the recovery 1. On the organization tab, select the machine that you want to recover, and then click Recover. 2. In Recovery point, select the date and time to which the machine will be recovered. By default, the latest recovery point will be used. If the vApp no longer has one or more networks that were used by the backed-up machine, you are prompted to map the network adapters of the virtual machine to the networks of the vApp. 3.
Setting up the recovery 1. Open the Backup storage tab. 2. In the list of backed-up machines, select the machine that you want to recover, and then click Recover. 3. In Recovery point, select the date and time to which the machine will be recovered. By default, the latest recovery point is selected. 4. In Target vApp, specify the vApp to which the machine will be recovered. By default, the original vApp is selected.
In Preserve MAC addresses, specify whether the machine's network adapters (except the newly added ones) will have the same MAC addresses as those of the original machine. To prevent a MAC address conflict, avoid selecting this check box if the original machine exists and will not be overwritten. 7. [Optional] Select the Power on the virtual machine after recovery check box. 8. Click OK. Monitoring the recovery progress The progress of recovery is shown in the machine details area on the right.
The service shows the volumes, files, and folders that were present on the machine at that time. Volumes that you cannot recover files from are not shown. Select the files and folders that you want to recover, and then click OK. After the recovery is completed, the link to download the .zip file appears on the Backup storage tab in the machine details area on the right. The link is valid for 24 hours. You can use the link only when you are logged in to the service. The files are stored in the .
2.4.7 Monitoring protection statuses The Protection status column on the organization tab indicates how well a virtual machine or a vApp is protected. Protection statuses of machines The table below lists protection statuses of a machine by order of severity, from the least severe to the most severe. Status Meaning Not protected No backup plan is applied to the machine. Never backed up A backup plan is applied to the machine, but no backup has been run.
The number of backed-up virtual machines. The alerts about an almost-reached quota (80 percent or more is used) or an exceeded quota (100 percent or more is used). To see historical data on the storage usage, expand the area. The column chart represents the service usage for the last 30 days. In the chart, red columns show days when the storage quota was exceeded and orange columns show days when the storage quota was almost reached.
2.6.1.1 Schedule and retention rules The backup operation runs according to the schedule you specify. The resulting backups are kept according to the retention rules and then deleted. The scheduled time is displayed according to the time zone set on the machine from which you are logged in to the backup service. If you schedule backups to run, say, at 07:00, they will run when your machine clock reaches 07:00, regardless of the time zone where the vCloud infrastructure is physically located.
2. Out of these days of week, choose the one to Do weekly/monthly backups on. Backups that are performed on that day will be considered as weekly backups and monthly backups. Backups that are performed on other days will be considered as daily backups. By default, the backups will run Monday through Friday at 22:00. Friday is chosen for Weekly/Monthly backups. Retention rules Specify how long you want to retain the daily, weekly, and monthly backups.
the backup storage for sets of backups with different encryption settings. During recovery, you will need to select the correct entry and type the correct password. Notifications Specify whether to send e-mail notifications after a successful backup, after a failed backup, or both. Specify the address to send the notifications. Separate multiple e-mail addresses with a semicolon. For example: user1@example.com; user2@example.
VSS Specify whether to use Volume Shadow Copy Service (VSS) during backup. This option is effective only for machines where VMware Tools is installed (p. 42). This option ensures that the file system will be backed up in a consistent state. For machines running Windows, this option also ensures the consistent state of all data that is used by VSS-aware applications, such as by Microsoft SQL Server. Without this option, the backup process is faster, but data consistency cannot be guaranteed. 2.6.
To delete a backup plan 1. Open the Backup plans tab. 2. Select the backup plan that you want to delete, and then click Delete. 3. Confirm the deletion of the backup plan. 2.7 Generating usage reports This functionality is available only to administrators. Usage reports provide historical data about using the backup service in your organization. You may need these reports to calculate how much your organization will be charged for the service.
6. [Optional] To print the report, click Print. To save the report as a comma-separated values (.csv) file, click Save as .csv file. 2.8 Enabling non-administrators to use the service Using the backup service includes logging in to it, performing backup and recovery, and managing backups and backup plans. A system administrator may want to create a dedicated vCloud Director role for the backup service access. Organization administrators can enable members of any vCloud Director role to use the service.
2.9 Viewing audit logs The backup service includes an audit log, which records operations performed by users. System and organization administrators have a view into the log scoped to their area of control. To view the audit log 1. Log in to the service. 2. Click the Logs tab.
3 Terminology reference Agent for vCloud The backup service infrastructure component that runs on a dedicated virtual machine within a vCloud Director management cluster. Backup (operation) An operation that saves information about a virtual machine in a packaged form, for the purpose of recovery. Backup (recovery point) The result of a single backup operation. A backup represents a point in time to which a user can recover the virtual machine.
Recovery An operation that creates or overwrites a virtual machine by using the data that was earlier saved in a backup. When you select for recovery the same machine that was backed up, it is overwritten. Otherwise, a new virtual machine is created. Resource group One or more ESX(i) clusters that contain virtual machines of vCloud Director organizations. Retention rules A part of backup plan that specifies how long backups are kept.
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