User's Guide
Acronis Backup and Security 2010 User's Guide Published 2010.02.02 Copyright© 2010 Acronis Legal Notice All rights reserved. No part of this book may be reproduced or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or by any information storage and retrieval system, without written permission from an authorized representative of Acronis. The inclusion of brief quotations in reviews may be possible only with the mention of the quoted source.
Table of Contents Preface . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix 1. Conventions Used in This Book . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.1. Typographical Conventions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1.2. Admonitions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
8. Configuring Basic Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35 8.1. User Interface Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36 8.2. Security Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 8.3. General Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
15. Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92 15.1. Quick Tasks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15.1.1. Joining the Acronis Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15.1.2. Adding Computers to the Acronis Network . . . . . . . . . . . . . . . . . . . . . . . . . . 15.1.3.
18.3. Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18.3.1. Antispam Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18.3.2. Basic Antispam Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18.3.3. Advanced Antispam Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 167 168 168 19.
21.3.2. Deleting and Reseting Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21.3.3. Creating and Modifying Rules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21.3.4. Advanced Rule Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21.4. Connection Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 213 213 217 218 22. Vulnerability . . . . . . . . . . . . .
27.2.1. Create Vault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27.2.2. Open Vault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27.2.3. Lock Vault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27.2.4. Add to File Vault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27.2.5.
Preface This guide is intended to all users who have chosen Acronis Backup and Security 2010 as a security solution for their personal computers. The information presented in this book is suitable not only for computer literates, it is accessible to everyone who is able to work under Windows. This book will describe for you Acronis Backup and Security 2010, will guide you through the installation process, will show you how to configure it.
Note The note is just a short observation. Although you can omit it, the notes can provide valuable information, such as specific feature or a link to some related topic. Important This requires your attention and is not recommended to skip over it. Usually, it provides non-critical but significant information. Warning This is critical information you should treat with increased caution. Nothing bad will happen if you follow the indications.
Installation and Removal 1
1. System Requirements You may install Acronis Backup and Security 2010 only on computers running the following operating systems: ● Windows XP (32/64 bit) with Service Pack 2 or higher ● Windows Vista (32/64 bit) or Windows Vista with Service Pack 1 or higher ● Windows 7 (32/64 bit) Before installation, make sure that your computer meets the minimum hardware and software requirements.
● Yahoo Messenger 8.5 or higher ● Windows Live Messenger 8 or higher Antispam protection is provided for all POP3/SMTP e-mail clients. The Acronis Backup and Security 2010 Antispam toolbar however is integrated only into: ● Microsoft Outlook 2000 / 2003 / 2007 ● Microsoft Outlook Express ● Microsoft Windows Mail ● Thunderbird 2.0.0.
2. Preparing for Installation Before you install Acronis Backup and Security 2010, complete these preparations to ensure the installation will go smoothly: ● Make sure that the computer where you plan to install Acronis Backup and Security 2010 meets the minimum system requirements. If the computer does not meet all the minimum system requirements, Acronis Backup and Security 2010 will not be installed or, if installed, it will not work properly and it will cause system slowdowns and instability.
3. Installing Acronis Backup and Security 2010 You can purchase and download the installation file from the Acronis Inc. website: http://www.acronis.eu/homecomputing/ To install Acronis Backup and Security 2010, locate the installation file on your computer and double-click it. This will launch a wizard, which will guide you through the installation process. The installer will first check your system to validate the installation. If the installation is validated, the setup wizard will appear.
Warning It is highly recommended that you uninstall any other antivirus products detected before installing Acronis Backup and Security 2010. Running two or more antivirus products at the same time on a computer usually renders the system unusable. 2. Please read the License Agreement and click I agree. Important If you do not agree to these terms click Cancel. The installation process will be abandoned and you will exit setup. 3.
Important We recommend you to turn off Windows Firewall since Acronis Backup and Security 2010 already includes an advanced firewall. Running two firewalls on the same computer may cause problems. ● Turn off Windows Defender - to turn off Windows Defender; this option appears only on Windows Vista. Click Install to start installing the program. If not already installed, Acronis Backup and Security 2010 will first install .NET Framework 1.1. 7. Wait until the installation is completed and then click Finish.
4. Activating the Product When you reboot your computer after installation, the program will work in trial mode for 30 days. During the period the product must be activated. If you have not activated the product in that timeframe, it will stop working. When you purchase the product, you will receive a 16-character serial number, either with the box or by e-mail.
1. Click the Buy Online link. 2. Buy the product. The 16-character serial number will be sent to you by e-mail. 3. Perform all the steps of case 2. Case 4 - If you do not have any serial number and you want to try the product first: 1. Click the Later button. The fully functional product will be available to you for the trial period. 2. If you have decided to buy the product, perform all the steps of case 3.
5. Repairing or Removing Acronis Backup and Security 2010 If you want to repair or remove Acronis Backup and Security 2010, follow the path from the Windows start menu: Start → Programs → Acronis Backup and Security 2010 → Repair or Remove. You will be requested to confirm your choice by clicking Next. A new window will appear where you can select: ● Repair - to re-install all program components installed by the previous setup.
Getting Started 11
6. Overview Once you have installed Acronis Backup and Security 2010 your computer is protected. 6.1. Opening Acronis Backup and Security 2010 To access the main interface of Acronis Backup and Security 2010, use the Windows Start menu, by following the path Start → Programs → Acronis Backup and Security 2010 → Acronis Backup and Security 2010 or, quicker, double click the Acronis icon in the system tray. 6.2.
Mode Description and Security 2010. You can also use all tasks provided to protect your computer and data. By default, the user interface is displayed in Intermediate Mode. To switch to a different user interface mode, follow these steps: 1. Open Acronis Backup and Security 2010. 2. Click the Settings button in the upper-right corner of the window. 3. In the User Interface Settings category, click the arrow the desired mode from the menu. on the button and select 4.
● Protect Your PC is where you can find the necessary tasks to protect your computer and data. The available tasks you can perform are different depending on the selected usage profile. ▶ The Scan Now button starts a standard scan of your system for viruses, spyware and other malware. The Antivirus Scan wizard will appear and guide you through the scanning process. For detailed information about this wizard, please refer to “Antivirus Scan Wizard” (p. 42).
Link Description Buy/Renew Opens a web page where you can purchase a license key for your Acronis Backup and Security 2010 product. Register Allows you to enter your serial number and to view the registration status. Support Allows you to contact the Acronis support team. Help Gives you access to a help file that shows you how to use Acronis Backup and Security 2010. Logs Allows you to see a detailed history of all tasks performed by Acronis Backup and Security 2010 on your system. 6.2.2.
Tab Description Dashboard Displays the security status of your system and lets you reset the usage profile. Security Displays the status of the security modules (antivirus, antiphishing, firewall, antispam, IM encryption, privacy, vulnerability check and update modules) together with the links to antivirus, update and vulnerability check tasks. Parental Displays the status of the Parental Control module.
6.2.3. Expert Mode Expert Mode gives you access to each specific component of Acronis Backup and Security 2010. This is where you can configure Acronis Backup and Security 2010 in detail. Note Expert Mode is suited for users having above average computer skills, who know the type of threats a computer is exposed to and how security programs work. Expert Mode On the left side of the window there is a menu containing all security modules.
Module Description Antivirus Allows you to configure your virus shield and scanning operations in detail, to set exceptions and to configure the quarantine module. Antispam Allows you to keep your Inbox SPAM-free and to configure the antispam settings in detail. Parental Control Allows you to protect your children against inappropriate content by using your customized computer access rules.
Link Description Support Allows you to contact the Acronis support team. Help Gives you access to a help file that shows you how to use Acronis Backup and Security 2010. Logs Allows you to see a detailed history of all tasks performed by Acronis Backup and Security 2010 on your system. 6.3. Setting Up Acronis Backup and Security 2010 Acronis Backup and Security 2010 allows you to easily configure its main settings and user interface by setting up a usage profile.
6.3.1. Step 1 - Select Usage Profile Usage Profiles Click the button that best describes the activities performed on this computer (the usage profile). Option Description Typical Click here if this PC is used mainly for browsing and multimedia activities. Parent Click here if this PC is used by children and you want to control their access to Internet using the Parental Control module. Gamer Click here if this PC is used primarily for gaming.
6.3.2. Step 2 - Describe Computer Computer Description Select the options that apply to your computer: ● This computer is in a home network. Select this option if you want to manage remotely (from another computer) the Acronis product you installed on this computer. An additional wizard step will allow you to configure the Home Network Management module. ● This computer is a laptop. Select this option if you want to have the Laptop Mode enabled by default.
6.3.3. Step 3 - Select User Interface User Interface View Modes Click the button that best describes your computer skills to select an appropriate user interface view mode. You can choose to view the user interface under any of three modes, depending on your computer skills and on your previous experience with Acronis Backup and Security 2010.
Mode Description You can fix issues separately and choose which issues to be monitored. Moreover, you can manage remotely the Acronis products installed on the computers in your household. Expert Mode Suited for more technical users, this mode allows you to fully configure each functionality of Acronis Backup and Security 2010. You can also use all tasks provided to protect your computer and data. 6.3.4.
protect the Parental Control settings. Anyone trying to change the Parental Control settings must first provide the password that you have configured. Click Next to continue. 6.3.5. Step 5 - Configure Acronis Network Note This step appears only if you have specified that the computer is connected to a home network in Step 2.
6.4. System Tray Icon To manage the entire product more quickly, you can use the Acronis icon in the system tray. If you double-click this icon, Acronis Backup and Security 2010 will open. Also, by right-clicking the icon, a contextual menu will allow you to quickly manage Acronis Backup and Security 2010. ● Show - opens the main interface of Acronis Backup and Security 2010. ● Help - opens the help file, which explains in detail how to configure and use Acronis Backup and Security 2010.
The gray bars (the File Zone) show the number of scanned files per second, on a scale from 0 to 50. The orange bars displayed in the Net Zone show the number of Kbytes transferred (sent and received from the Internet) every second, on a scale from 0 to 100. Note Scan Activity Bar The Scan activity bar will notify you when real-time protection or the Firewall is disabled by displaying a red cross over the corresponding area (File Zone or Net Zone). 6.5.1.
2. Click the Settings button in the upper-right corner of the window. 3. In the General Settings category, select the check box corresponding to Scan Activity Bar. 4. Click OK to save and apply the changes. 6.6. Acronis Manual Scan Acronis Manual Scan lets you scan a specific folder or hard disk partition without having to create a scan task. This feature was designed to be used when Windows is running in Safe Mode.
When you are done selecting the locations, click Continue. The Antivirus Scan wizard will appear and guide you through the scanning process. For detailed information about this wizard, please refer to “Antivirus Scan Wizard” (p. 42). Scanning options. The scanning options are pre-configured for the best detection results. If infected files are detected, Acronis Backup and Security 2010 will try to disinfect them (remove the malware code).
● Eliminate all alerts and pop-ups ● Scan only the most important files While in Game Mode, you can see the letter G over the Acronis icon. Using Game Mode By default, Acronis Backup and Security 2010 automatically enters Game Mode when you start a game from its list of known games or when an application goes to full screen. Acronis Backup and Security 2010 will automatically return to the normal operation mode when you close the game or when the detected application exits full screen.
6.7.2. Laptop Mode Laptop Mode is especially designed for laptop and notebook users. Its purpose is to minimize the impact of Acronis Backup and Security 2010 on power consumption while these devices are running on battery. While in Laptop Mode, scheduled scan tasks are not performed, as they require more system resources and, implicitly, increase power consumption. Acronis Backup and Security 2010 detects when your laptop has switched to battery power and it automatically enters Laptop Mode.
To scan the storage device, just click Yes. The Antivirus Scan wizard will appear and guide you through the scanning process. For detailed information about this wizard, please refer to “Antivirus Scan Wizard” (p. 42). If you do not want to scan the device, you must click No.
7. Fixing Issues Acronis Backup and Security 2010 uses an issue tracking system to detect and inform you about the issues that may affect the security of your computer and data. By default, it will monitor only a series of issues that are considered to be very important. However, you can configure it as needed, choosing which specific issues you want to be notified about.
Fix All Issues Wizard The wizard displays the list of existing security vulnerabilities on your computer. All current issues are selected to be fixed. If there is an issue that you do not want to be fixed, just select the corresponding check box. If you do so, its status will change to Skip. Note If you do not want to be notified about specific issues, you must configure the tracking system accordingly, as described in the next section. To fix the selected issues, click Start.
● System vulnerabilities. Acronis Backup and Security 2010 automatically checks your system for vulnerabilities and alerts you about them. System vulnerabilities include the following: ▶ weak passwords to Windows user accounts. ▶ outdated software on your computer. ▶ missing Windows updates. ▶ Windows Automatic Updates is disabled. When such issues are to be fixed, the vulnerability scan wizard is started. This wizard assists you in fixing the detected system vulnerabilities.
8. Configuring Basic Settings You can configure the main product settings (including changing the user interface view mode) from the basic settings window. To open it, do any of the following: ● Open Acronis Backup and Security 2010 and click the Settings button in the upper-right corner of the window. ● Right-click the Acronis icon in the system tray and select Basic Settings. Note To configure the product settings in detail, use the Expert Mode interface.
8.1. User Interface Settings In this area, you can switch the user interface view mode and reset the usage profile. Switching the user interface view mode. As described in section “User Interface View Modes” (p. 12), there are three modes for displaying the user interface. Each user interface mode is designed for a specific category of users, based on their computer skills. In this way, the user interface accommodates all kinds of users, from computer beginners to very technical people.
8.2. Security Settings In this area, you can enable or disable product settings that cover various aspects of computer and data security. The current status of a setting is indicated using one of these icons: Green circle with a check mark: The setting is enabled. Red circle with an exclamation mark: The setting is disabled. To enable / disable a setting, select / clear the corresponding Enable check box. Warning Use caution when disabling real-time antivirus protection, firewall or automatic update.
Setting Description Parental Control Parental Control restricts the computer and online activities of your children based on the rules you defined. Restrictions may include blocking inappropriate web sites, as well as limiting gaming and Internet access according to a specified schedule. Firewall Firewall protects your computer from hacker and malicious outside attacks. File Encryption File Encryption keeps your documents private by encrypting them in special vaulted drives.
Setting Description Laptop Mode Detection Laptop Mode temporarily modifies protection settings so as to minimize their impact on the life of your laptop battery. Settings Password This ensures that the Acronis Backup and Security 2010 settings can only be changed by the person who knows this password. When you enable this option, you will be prompted to configure the settings password. Type the desired password in both fields and click OK to set the password.
9. History and Events The Logs link at the bottom of the Acronis Backup and Security 2010 main window opens another window with the Acronis Backup and Security 2010 history & events. This window offers you an overview of the security-related events. For instance, you can easily check if the update was successfully performed, if malware was found on your computer etc.
● Home Network ● Update ● Internet Log A list of events is available for each category. Each event comes with the following information: a short description, the action Acronis Backup and Security 2010 took on it when it happened, and the date and time when it occurred. If you want to find out more information about a particular event in the list, double click that event. Click Clear all logs if you want to remove old logs or Refresh to make sure the latest logs are displayed.
10. Wizards In order to make Acronis Backup and Security 2010 very easy to use, several wizards help you carry out specific security tasks or configure more complex product settings. This chapter describes the wizards that may appear when you fix issues or perform specific tasks with Acronis Backup and Security 2010. Other configuration wizards are described separately in the “Expert Mode” (p. 100) part. 10.1.
You can see the scan status and statistics (scanning speed, elapsed time, number of scanned / infected / suspicious / hidden objects and other). Wait for Acronis Backup and Security 2010 to finish scanning. Note The scanning process may take a while, depending on the complexity of the scan. Password-protected archives. If Acronis Backup and Security 2010 detects a password-protected archive during scanning and the default action is Prompt for password, you will be prompted to provide the password.
Actions You can see the number of issues affecting your system. The infected objects are displayed in groups, based on the malware they are infected with. Click the link corresponding to a threat to find out more information about the infected objects. You can choose an overall action to be taken for all issues or you can select separate actions for each group of issues.
Action Description to search for and find such files on your computer, if any. Please note that these hidden files are not the files that you deliberately hide from Windows. They are the files hidden by special programs, known as rootkits. Rootkits are not malicious in nature. However, they are commonly used to make viruses or spyware undetectable by normal antivirus programs. Click Continue to apply the specified actions. 10.1.3.
Click Close to close the window. Acronis Backup and Security 2010 Could Not Solve Some Issues In most cases Acronis Backup and Security 2010 successfully disinfects the infected files it detects or it isolates the infection. However, there are issues that cannot be solved. In these cases, we recommend you to contact the Acronis Support Team at http://www.acronis.com/support/?ow=1. Our support representatives will help you solve the issues you are experiencing.
Welcome Window If you want to skip over this window when running this wizard in the future, select the Don't show this step the next time this wizard is run check box. Click Next. 10.2.2. Step 2/6 - Select Target Here you can specify the files or folders to be scanned as well as the scan options.
Select Target Click Add Target, select the files or folders that you want to scan and click OK. The paths to the selected locations will appear in the Scan Target column. If you change your mind about the location, just click the Remove button next to it. Click the Remove All button to remove all the locations that were added to the list. When you are done selecting the locations, set the Scan Options.
Option Description Scan user defined extensions only Only the files with the extensions specified by the user will be scanned. These extensions must be separated by ";". Click Next. 10.2.3. Step 3/6 - Select Actions Here you can specify the scanner settings and the scan level. Select Actions ● Select the actions to be taken on the infected and suspect files detected. The following options are available: Wizards Action Description Take No Action No action will be taken on infected files.
Action Description Move files to Quarantine Moves infected files into the quarantine. Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears. ● Select the action to be taken on the hidden (rootkits) files. The following options are available: Action Description Take No Action No action will be taken on hidden files. These files will appear in the report file. Rename Changes the name of hidden files by appending .bd.ren to their name.
Option Description Acronis Backup and Security 2010 detects incomplete virus bodies, too, thus removing any possible threat that could affect your system's security. Scan for adware Scans for adware threats. Detected files will be treated as infected. The software that includes adware components might stop working if this option is enabled. Scan for spyware Scans for known spyware threats. Detected files will be treated as infected.
Additional Settings ● To save the custom task you are creating for future use select the Show this task in Intermediate UI check box and enter a name for the task in the provided edit field. The task will be added to the list of Quick Tasks already available in the Security tab and will also appear in Expert Mode > Antivirus > Virus Scan. ● From the corresponding menu, select an action to be taken if no threats are found. Click Start Scan. 10.2.5.
Scanning Note The scanning process may take a while, depending on the complexity of the scan. You can click the scan progress icon in the system tray to open the scan window and see the scan progress. 10.2.6.
Summary You can see the results summary. If you want comprehensive information on the scanning process, click View Log to view the scan log. Important If required, please restart your system in order to complete the cleaning process. Click Close to close the window. 10.3. Vulnerability Check Wizard This wizard checks the system for vulnerabilities and helps you fix them.
10.3.1. Step 1/6 - Select Vulnerabilities to Check Vulnerabilities Click Next to check the system for the selected vulnerabilities.
10.3.2. Step 2/6 - Checking for Vulnerabilities Vulnerability Check Wait for Acronis Backup and Security 2010 to finish checking for vulnerabilities.
10.3.3. Step 3/6 - Update Windows Windows Updates You can see the list of critical and non-critical Windows updates that are not currently installed on your computer. Click Install All System Updates to install all the available updates. Click Next.
10.3.4. Step 4/6 - Update Applications Applications You can see the list of applications checked by Acronis Backup and Security 2010 and if they are up to date. If an application is not up to date, click the provided link to download the latest version. Click Next.
10.3.5. Step 5/6 - Change Weak Passwords User Passwords You can see the list of the Windows user accounts configured on your computer and the level of protection their password provides. A password can be strong (hard to guess) or weak (easy to crack by malicious people with specialized software). Click Fix to modify the weak passwords. A new window will appear. Change Password Select the method to fix this issue: ● Force user to change password at next login.
● Change user password. You must type the new password in the edit fields. Make sure to inform the user about the password change. Note For a strong password, use a combination of uppercase and lowercase letters, numbers and special characters (such as #, $ or @). You can search the Internet for more information and tips on creating strong passwords. Click OK to change the password. Click Next. 10.3.6. Step 6/6 - View Results Results Click Close. 10.4.
Mode interface of Acronis Backup and Security 2010, the File Storage tab, as follows: ● Add File to Vault - starts the wizard that allows you to store your important files / documents privately by encrypting them in special, vaulted drives. ● Remove Vault Files - starts the wizard that allows you to erase data from the file vault. ● View File Vault - starts the wizard that allows you to view the content of your file vaults.
Note You can select one or several locations. Click Next. Step 2/6 - Select Vault This is where you can create a new vault or choose an existing vault. Select Vault If you select Browse for a File Vault, you must click Browse and select the file vault. You will go either to the step 5 if the selected vault is opened (mounted ) or to the step 4 if it is locked (unmounted). If you click Select an existing File Vault, then you must click the desired vault name.
Create Vault To complete the file vault related information follow these steps: 1. Click Browse and choose a location for the bvd file. Note Remember that the file vault is an encrypted file on your computer with the bvd extension. 2. Select a drive letter for the new file vault from the corresponding drop-down menu. Note Remember that when you mount the bvd file, a new logical partition (a new drive) will appear. 3. Type a password for the file vault into the corresponding field.
You will go to the step 5. Step 4/6 - Password This is where you will be asked to enter the password for the selected vault. Enter password Type the password into the corresponding field and click Next. Step 5/6 - Summary This is where you can review chosen operations.
Summary Click Next. Step 6/6 - Results This is where you can view the vault content.
Results Click Finish. 10.4.2. Remove Vault Files This wizard helps you remove files from a specific file vault. Step 1/5 - Select Vault Here you can specify the vault to remove files from.
Select Vault If you select Browse for a File Vault, you must click Browse and select the file vault. You will go either to the step 3 if the selected vault is opened (mounted ) or to the step 2 if it is locked (unmounted). If you click Select an existing File Vault, then you must click the desired vault name. You will go either to the step 3 if the selected vault is opened (mounted ) or to the step 2 if it is locked (unmounted). Click Next.
Enter password Type the password into the corresponding field and click Next. Step 3/5 - Select files This is where you will be provided with the list of the files from the previously selected vault.
Select files Select the files to be removed and click Next. Step 4/5 - Summary This is where you can review chosen operations.
Summary Click Next. Step 5/5 - Results This is where you can view operation result.
Results Click Finish. 10.4.3. View File Vault This wizard helps you open a specific file vault and view the files it contains. Step 1/4 - Select Vault Here you can specify the vault to view files from.
Select Vault If you select Browse for a File Vault, you must click Browse and select the file vault. You will go either to the step 3 if the selected vault is opened (mounted ) or to the step 2 if it is locked (unmounted). If you click Select an existing File Vault, then you must click the desired vault name. You will go either to the step 3 if the selected vault is opened (mounted ) or to the step 2 if it is locked (unmounted). Click Next.
Enter password Type the password into the corresponding field and click Next. Step 3/4 - Summary This is where you can review chosen operations.
Summary Click Next. Step 4/4 - Results This is where you can view the files of the vault.
Results Click Finish. 10.4.4. Lock File Vault This wizard helps you lock a specific file vault in order to protect its content. Step 1/3 - Select Vault Here you can specify the vault to lock.
Select Vault If you select Browse for a File Vault, you must click Browse and select the file vault. If you click Select an existing File Vault, then you must click the desired vault name. Click Next. Step 2/3 - Summary This is where you can review chosen operations.
Summary Click Next. Step 3/3 - Results This is where you can view operation result.
Results Click Finish.
Intermediate Mode 79
11. Dashboard The Dashboard tab provides information regarding the security status of your computer and allows you to fix pending issues. Dashboard The dashboard consists of the following sections: ● Overall Status - Indicates the number of issues affecting your computer and helps you fix them. If there are any pending issues, you will see a red circle with an exclamation mark and the Fix All Issues button. Click the button to start the Fix All Issues wizard.
Click the name of a module to see more details about its status and to configure status alerts for its components. ● Usage Profile - Indicates the usage profile that is currently selected and offers a link to a relevant task for that profile: ▶ When the Typical profile is selected, the Scan Now button allows you to perform a System Scan using the Antivirus Scan Wizard. The entire system will be scanned, except for archives. In the default configuration, it scans for all types of malware other than rootkits.
12. Security Acronis Backup and Security 2010 comes with a Security module that helps you keep your Acronis Backup and Security 2010 up to date and your computer virus free. To enter the Security module, click the Security tab. Security The Security module consists of two sections: ● Status Area - Displays the current status of all monitored security components and allows you to choose which of the components should be monitored.
Green circle with a check mark: No issues affect the component. Red circle with an exclamation mark: Issues affect the component. The sentences describing issues are written in red. Just click the Fix button corresponding to a sentence to fix the reported issue. If an issue is not fixed on the spot, follow the wizard to fix it. 12.1.1.
Issue Description Automatic Update is disabled The malware signatures of your Acronis Backup and Security 2010 product are not being automatically updated on a regular basis. The update has not been The malware signatures of your Acronis Backup and performed for x days Security 2010 product are outdated. ● Firewall - Acronis Backup and Security 2010 monitors the status of the Firewall feature. If it is not enabled, the issue Firewall is disabled will be reported.
Status Description User (Weak Password) A user password is easy to crack by malicious people with specialized software. 12.2. Quick Tasks This is where you can find links to the most important security tasks: ● Update Now - starts an immediate update. ● System Scan - starts a standard scan of your computer (archives excluded). For additional on-demand scan tasks, click the arrow on this button and select a different scan task: My Documents Scan or Deep System Scan.
Updating Acronis Backup and Security 2010 In this window you can see the status of the update process. The update process is performed on the fly, meaning that the files to be updated are replaced progressively. In this way, the update process will not affect product operation and, at the same time, all vulnerabilities will be excluded. If you want to close this window, just click Cancel. However, this will not stop the update process.
Task Description System Scan Scans the entire system, except for archives. In the default configuration, it scans for all types of malware other than rootkits. My Documents Scan Use this task to scan important current user folders: My Documents, Desktop and StartUp. This will ensure the safety of your documents, a safe workspace and clean applications running at startup. Deep System Scan Scans the entire system.
13. Parental Acronis Backup and Security 2010 includes a Parental Control module. Parental Control enables you to restrict your children's access to Internet and to specific applications. To check the status of Parental Control, click the Parental tab. Parental The Parental module consists of two sections: ● Status Area - Allows you to see if Parental Control is configured and to enable/disable tracking this module's activity.
If you want Acronis Backup and Security 2010 to monitor the Parental Control module, click Configure Status Alerts and select the Enable alerts check box for this module. 13.2. Quick Tasks To configure Parental Control, click Parental Control in the Quick Tasks area. A new window will appear. Configure Parental Control Here you can see the status of Parental Control for each Windows user account and you can configure the Parental Control rules.
14. File Vault Acronis Backup and Security 2010 comes with a File Vault module that helps you keep your data not only safe, but confidential. To achieve this goal, use file encryption. To enter the File Vault module, click the File Vault tab. File Vault The File Vault module consists of two sections: ● Status Area - Allows you to see the full list of monitored components. You can choose which of the components to be monitored. It is recommended to enable the monitoring option for all of them.
The sentences describing issues are written in red. Just click the Fix button corresponding to a sentence to fix the reported issue. If an issue is not fixed on the spot, follow the wizard to fix it. The status area in the File Vault tab offers information regarding the status of the File Encryption module. If you want Acronis Backup and Security 2010 to monitor File Encryption, click Configure Status Alerts and select the Enable alerts check box. 14.2.
15. Network The Network module allows you to manage the Acronis products installed on your home computers from a single computer. To enter the Network module, click the Network tab. Important You can manage only the following Acronis security products: ● Acronis AntiVirus 2010 ● Acronis Internet Security Suite 2010 ● Acronis Backup and Security 2010 Network To be able to manage the Acronis products installed on your home computers, you must follow these steps: 1.
15.1. Quick Tasks Initially, one button is available only. ● Enable Network - allows you to set the network password, thus creating and joining the network. After joining the network, several more buttons will appear. ● Disable Network - allows you to leave the network. ● Add Computer - allows you to add computers to your network. ● Scan All - allows you to scan all managed computers at the same time. ● Update All allows you to update all managed computers at the same time. 15.1.1.
Enter Password 2. Type the home management password and click OK. A new window will appear. Add Computer You can see the list of computers in the network. The icon meaning is as follows: Indicates an online computer with no manageable Acronis products installed. Indicates an online computer with a manageable Acronis product installed. Indicates an offline computer with a manageable Acronis product installed. 3. Do one of the following: ● Select from the list the name of the computer to add.
Authenticate 5. Type the home management password configured on the respective computer. 6. Click OK. If you have provided the correct password, the selected computer name will appear in the network map. Note You can add up to five computers to the network map. 15.1.3. Managing the Acronis Network Once you have successfully created a Acronis home network, you can manage all Acronis products from a single computer.
Network Map If you move the mouse cursor over a computer from the network map, you can see brief information about it (name, IP address, number of issues affecting the system security). If you right-click a computer name in the network map, you can see all the administrative tasks you can run on the remote computer. ● Remove PC from home network Allows you to remove a PC from the network.
Allows you access to the History&Events module of the Acronis product installed on this computer. ● Update Now Initiates the Update process for the Acronis product installed on this computer. ● Set Parental Control Profile Allows you to set the age category to be used by the Parental Control web filter on this computer: child, teenager or adult. ● Set as Update Server for this network Allows you to set this computer as update server for all Acronis products installed on the computers in this network.
Enter Password 2. Select a scan type. ● System Scan - starts a full scan of your computer (archives excluded). ● Deep System Scan - starts a full scan of your computer (archives included). ● My Documents Scan - starts a quick scan of your documents and settings. Select Scan Type 3. Click OK. 15.1.5. Updating All Computers To update all managed computers, follow these steps: 1. Click Update All. You will be prompted to provide the local home management password.
2. Click OK.
Expert Mode 100
16. General The General module provides information on the Acronis Backup and Security 2010 activity and the system. Here you can also change the overall behavior of Acronis Backup and Security 2010. 16.1. Dashboard To see if any issues affect your computer, as well as product activity statistics and your registration status, go to General>Dashboard in Expert Mode. Dashboard The dashboard consists of several sections: ● Overall Status - Informs you of any issues affecting the security of your computer.
● File Activity - Indicates the evolution of the number of objects scanned by Acronis Backup and Security 2010 Antimalware. The height of the bar indicates the intensity of the traffic during that time interval. ● Network Activity - Indicates the evolution of the network traffic filtered by Acronis Backup and Security 2010 Firewall. The height of the bar indicates the intensity of the traffic during that time interval. 16.1.1.
Issue Description Real-time protection is Files are not scanned as they are accessed by you disabled or by an application running on this system. You have never scanned An on demand system scan was never performed your computer for to check if files stored on your computer are malware malware free. The last system scan A full system scan was started but not completed. you started was aborted before it finished Antivirus is in a critical Real-time protection is disabled and a system scan state is overdue.
The most common issues reported for this component are listed in the following table. Status Description Vulnerability Check is disabled Acronis Backup and Security 2010 does not check for potential vulnerabilities regarding missing Windows updates, application updates or weak passwords. Multiple vulnerabilities Acronis Backup and Security 2010 found missing were detected Windows/application updates and/or weak passwords.
Item Description Infected files detected Indicates the number of infected files that were found on your system at the time of your last scan. Last system scan Indicates when your computer was last scanned. If the last scan was performed more than a week before, please scan your computer as soon as possible. To scan the entire computer, go to Antivirus, Virus Scan tab, and run either Full System Scan or Deep System Scan. Next scan Indicates the next time when your computer is going to be scanned. 16.
General Settings Here you can set the overall behavior of Acronis Backup and Security 2010. By default, Acronis Backup and Security 2010 is loaded at Windows startup and then runs minimized in the taskbar. 16.2.1. General Settings ● Enable password protection for product settings - enables setting a password in order to protect the Acronis Backup and Security 2010 configuration.
Type the password in the Password field, re-type it in the Retype password field and click OK. Enter password Once you have set the password, you will be asked for it whenever you want to change the Acronis Backup and Security 2010 settings. The other system administrators (if any) will also have to provide this password in order to change the Acronis Backup and Security 2010 settings.
Note This option can be configured only for the current Windows user account. The Scan activity bar is only available when the interface is in Expert Mode. 16.2.2. Virus Report Settings ● Send virus reports - sends to the Acronis Labs reports regarding viruses identified in your computer. It helps us keep track of virus-outbreaks. The reports will contain no confidential data, such as your name, IP address or others, and will not be used for commercial purposes.
System Information The list contains all the items loaded when starting the system as well as the items loaded by different applications. Three buttons are available: ● Restore - changes a current file association to default. Available for the File Associations settings only! ● Go to - opens a window where the selected item is placed (the Registry for example). Note Depending on the selected item, the Go to button may not appear. ● Refresh - re-opens the System Info section.
17. Antivirus Acronis Backup and Security 2010 protects your computer from all kinds of malware (viruses, Trojans, spyware, rootkits and so on). The protection Acronis Backup and Security 2010 offers is divided into two categories: ● Real-time protection - prevents new malware threats from entering your system. Acronis Backup and Security 2010 will, for example, scan a word document for known threats when you open it, and an e-mail message when you receive one.
Real-time Protection You can see whether Real-time protection is enabled or disabled. If you want to change the Real-time protection status, clear or select the corresponding check box. Important To prevent viruses from infecting your computer keep Real-time protection enabled. To start a system scan, click Scan Now. 17.1.1. Configuring Protection Level You can choose the protection level that better fits your security needs. Drag the slider along the scale to set the appropriate protection level.
Protection level Description Only programs and incoming mail messages are scanned for viruses. Besides the classical signature-based scan, the heuristic analysis is also used. The actions taken on infected files are the following: disinfect file/move file to quarantine. Default Offers standard security. The resource consumption level is low. All files and incoming&outgoing mail messages are scanned for viruses and spyware. Besides the classical signature-based scan, the heuristic analysis is also used.
Shield Settings The scan options are organized as an expandable menu, very similar to those used for exploration in Windows. Click the box with "+" to open an option or the box with "-" to close an option. Note You can observe that some scan options, although the "+" sign appears, cannot be opened. The reason is that these options weren't selected yet. You will observe that if you select them, they can be opened.
Option Description .doc; .dot; .xls; .ppt; .wbk; .wiz; .pot; .ppa; .xla; .xlt; .vbs; .vbe; .mdb; .rtf; .htm; .hta; .html; .xml; .xtp; .php; .asp; .js; .shs; .chm; .lnk; .pif; .prc; .url; .smm; .pdf; .msi; .ini; .csc; .cmd; .bas; .eml and .nws. Scan user defined Only the files with the extensions specified extensions by the user will be scanned. These extensions must be separated by ";". Scan for riskware Scans for riskware. Detected files will be treated as infected.
Option Description Move file quarantine to Moves infected files into the quarantine. Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears. Second action Select from the drop-down menu the second action to take on infected files, in case the first action fails. Deny access and In case an infected file is detected, the access continue to this will be denied. Delete file Move file quarantine Deletes infected files immediately, without any warning.
Option Description Scan incoming e-mail Scans all incoming e-mail messages. Scan outgoing e-mail Scans all outgoing e-mail messages. ● Scan web (HTTP) traffic - scans the http traffic. ● Show warning when a virus is found - opens an alert window when a virus is found in a file or in an e-mail message. For an infected file, the alert window will show the name of the virus, the path to and the action taken on the infected file.
If you know and trust the detected application, click Allow. If you want to immediately close the application, click OK. Select the Rememeber this action for this application check box before making your choice and Acronis Backup and Security 2010 will take the same action for the detected application in the future. The rule that is thus created will be listed in the Active Virus Control configuration window. Active Virus Control Alert To configure Active Virus Control, click Advanced Settings.
Important Keep the Active Virus Control enabled in order to be protected against unknown viruses. If you want to be alerted and prompted for action by Active Virus Control whenever an application tries to perform a possible malicious action, select the Ask me before taking an action check box. Configuring Protection Level The Active Virus Control protection level automatically changes when you set a new real-time protection level.
Add - add a new application to the list. Remove - remove an application from the list. Edit - edit an application rule. 17.1.4. Disabling Real-time Protection If you want to disable real-time protection, a warning window will appear. You must confirm your choice by selecting from the menu how long you want the real-time protection to be disabled. You can disable real-time protection for 5, 15 or 30 minutes, for an hour, permanently or until the system restart. Warning This is a critical security issue.
Antiphishing White List You can see the web sites that Acronis Backup and Security 2010 does not currently check for phishing content. To add a new web site to the white list, type its url address in the New address field and click Add. The white list should contain only web sites you fully trust. For example, add the web sites where you currently shop online. Note You can easily add web sites to the white list from the Acronis Antiphishing toolbar integrated into your web browser.
There is a risk that a virus is already lodged in your system, before you even install Acronis Backup and Security 2010. This is why it's a very good idea to scan your computer for resident viruses after you've installed Acronis Backup and Security 2010. And it's definitely a good idea to frequently scan your computer for viruses. To configure and initiate on-demand scanning, go to Antivirus>Virus Scan in Expert Mode. Scan Tasks On-demand scanning is based on scan tasks.
● System tasks - contains the list of default system tasks. The following tasks are available: Default Task Description Deep System Scan Scans the entire system. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others. System Scan Scans the entire system, except for archives. In the default configuration, it scans for all types of malware other than rootkits.
When a task is scheduled to run automatically, at a later moment or regularly, the Schedule button is displayed to the right of the task. Click this button to open the Properties window, Scheduler tab, where you can see the task schedule and modify it. If you no longer need a scan task that you have created (a user-defined task), you can delete it by clicking the Delete button, located to the right of the task. You cannot remove system or miscellaneous tasks. 17.2.2.
● Clone Task - duplicates the selected task. This is useful when creating new tasks, as you can modify the settings of the task duplicate. ● Delete - deletes the selected task. Note Not available for system tasks. You cannot remove a system task. ● Properties - opens the Properties window, Overview tab, where you can change the settings of the selected task. Due to the particular nature of the Misc Tasks category, only the View Logs and Properties options are available in this case. 17.2.3.
Overview Here you can see information about the task (name, last run and schedule status) and set the scan settings. Choosing Scan Level You can easily configure the scan settings by choosing the scan level. Drag the slider along the scale to set the appropriate scan level. There are 3 scan levels: Protection level Description Permissive Offers reasonable detection efficiency. The resource consumption level is low. Only programs are scanned for viruses.
Protection level Description All files and archives are scanned for viruses and spyware. Besides the classical signature-based scan, the heuristic analysis is also used. A series of general options for the scanning process are also available: ● Run the task with Low priority. Decreases the priority of the scan process. You will allow other programs to run faster and increase the time needed for the scan process to finish. ● Minimize Scan Wizard to system tray. Minimizes the scan window to the system tray.
The scan options are organized as an expandable menu, very similar to those used for exploration in Windows. Click the box with "+" to open an option or the box with "-" to close an option. The scan options are grouped into 3 categories: ● Scan Level. Specify the type of malware you want Acronis Backup and Security 2010 to scan for by selecting the appropriate options from the Scan Level category. Option Description Scan for viruses Scans for known viruses.
Option Description bin; dat; 386; vxd; sys; wdm; cla; class; ovl; ole; exe; hlp; doc; dot; xls; ppt; wbk; wiz; pot; ppa; xla; xlt; vbs; vbe; mdb; rtf; htm; hta; html; xml; xtp; php; asp; js; shs; chm; lnk; pif; prc; url; smm; pdf; msi; ini; csc; cmd; bas; eml and nws. Scan user defined Only the files with the extensions specified extensions by the user will be scanned. These extensions must be separated by ";". Scan packed files Scans packed files.
Action Description Take No Action No action will be taken on infected files. These files will appear in the report file. Disinfect files Remove the malware code from the infected files detected. Delete files Deletes infected files immediately, without any warning. Move files to Quarantine Moves infected files into the quarantine. Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears. ▶ Select the action to be taken on the suspicious files detected.
Action Description Move files to Quarantine Moves hidden files into the quarantine. Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears. Note Please note that these hidden files are not the files that you deliberately hide from Windows. They are the files hidden by special programs, known as rootkits. Rootkits are not malicious in nature. However, they are commonly used to make viruses or spyware undetectable by normal antivirus programs.
– Action to take when an encrypted suspect file is found. Select the action to be taken on suspicious files that are encrypted using Windows. The following options are available: Action Description Take no action Only log the suspicious files that are encrypted using Windows. After the scan is completed, you can open the scan log to view information on these files. Delete files Deletes suspicious files immediately, without any warning.
Scan Target You can see the list of local, network and removable drives as well as the files or folders added previously, if any. All checked items will be scanned when running the task. The following buttons are available: ● Add Item(s) - opens a browsing window where you can select the file(s) / folder(s) that you want to be scanned. Note You can also use drag and drop to add files/folders to the list.
● All Entries - to scan all drives, no matter if they are local, in the network or removable. Note If you want to scan your entire computer, select the checkbox corresponding to All Entries. Click OK to save the changes and close the window. To run the task, just click Scan. Viewing the Scan Target of System Tasks You cannot modify the scan target of the scan tasks from the System Tasks category. You can only see their scan target.
Scheduling Scan Tasks With complex tasks, the scanning process will take some time and it will work best if you close all other programs. That is why it is best for you to schedule such tasks when you are not using your computer and it has gone into the idle mode. To see the schedule of a specific task or to modify it, right-click the task and select Schedule. If you are already in a task's Properties window, select the Scheduler tab.
Click OK to save the changes and close the window. To run the task, just click Scan. 17.2.5. Scanning Files and Folders Before you initiate a scanning process, you should make sure that Acronis Backup and Security 2010 is up to date with its malware signatures. Scanning your computer using an outdated signature database may prevent Acronis Backup and Security 2010 from detecting new malware found since the last update. To verify when the last update was performed, go to Update>Update in Expert Mode.
Immediate Scanning To scan your computer or part of it you can run the default scan tasks or your own scan tasks. This is called immediate scanning. To run a system or user-defined scan task, click the corresponding Run Task button. The Antivirus Scan wizard will appear and guide you through the scanning process. Contextual Scanning To scan a file or a folder, without configuring a new scan task, you can use the contextual menu. This is called contextual scanning.
Drag File Drop File The Antivirus Scan wizard will appear and guide you through the scanning process. Manual Scanning Manual scanning consists in directly selecting the object to be scanned using the Acronis Manual Scan option from the Acronis Backup and Security 2010 program group in the Start Menu. Note Manual scanning is very useful, as it can be performed when Windows works in Safe Mode, too.
Manual Scanning Click Add Folder, select the location you want to scan and click OK. If you want to scan multiple folders, repeat this action for each additional location. The paths to the selected locations will appear in the Scan Target column. If you change your mind about the location, just click the Remove button next to it. Click the Remove All Paths button to remove all the locations that were added to the list. When you are done selecting the locations, click Continue.
Scanning You can see the scan status and statistics (scanning speed, elapsed time, number of scanned / infected / suspicious / hidden objects and other). Wait for Acronis Backup and Security 2010 to finish scanning. Note The scanning process may take a while, depending on the complexity of the scan. Password-protected archives.
Click OK to continue scanning. Stopping or pausing the scan. You can stop scanning anytime you want by clicking Stop&Yes. You will go directly to the last step of the wizard. To temporarily stop the scanning process, just click Pause. You will have to click Resume to resume scanning. Step 2/3 - Select Actions When the scanning is completed, a new window will appear, where you can see the scan results. Actions You can see the number of issues affecting your system.
Action Description Take No Action No action will be taken on the detected files. After the scan is completed, you can open the scan log to view information on these files. Disinfect Removes the malware code from infected files. Delete Deletes detected files. Move to quarantine Moves detected files to quarantine. Quarantined files cannot be executed or opened; therefore, the risk of getting infected disappears. Rename files Changes the name of hidden files by appending .bd.ren to their name.
Summary You can see the results summary. If you want comprehensive information on the scanning process, click View log to view the scan log. Important If required, please restart your system in order to complete the cleaning process. Click Close to close the window. Acronis Backup and Security 2010 Could Not Solve Some Issues In most cases Acronis Backup and Security 2010 successfully disinfects the infected files it detects or it isolates the infection. However, there are issues that cannot be solved.
17.2.6. Viewing Scan Logs To see the scan results after a task has run, right-click the task and select View Logs. The following window will appear: Scan Logs Here you can see the report files generated each time the task was executed. For each file you are provided with information on the status of the logged scanning process, the date and time when the scanning was performed and a summary of the scanning results. Two buttons are available: ● Delete - to delete the selected scan log.
Scan Log Example The scan log contains detailed information about the logged scanning process, such as scanning options, the scanning target, the threats found and the actions taken on these threats. 17.3. Objects Excluded from Scanning There are cases when you may need to exclude certain files from scanning. For example, you may want to exclude an EICAR test file from on-access scanning or .avi files from on-demand scanning.
Exceptions You can see the objects (files, folders, extensions) that are excluded from scanning. For each object you can see if it is excluded from on-access, on-demand scanning or both. Note The exceptions specified here will NOT apply for contextual scanning. Contextual scanning is a type of on-demand scanning: you right-click the file or folder you want to scan and select Scan with Acronis Backup and Security. To remove an entry from the table, select it and click the Delete button.
You can click Discard to revert the changes made to the rule table, provided that you have not saved them by clicking Apply. 17.3.1. Excluding Paths from Scanning To exclude paths from scanning, click the Add button. You will be guided through the process of excluding paths from scanning by the configuration wizard that will appear. Step 1/4 - Select Object Type Object Type Select the option of excluding a path from scanning. Click Next.
Step 2/4 - Specify Excluded Paths Excluded Paths To specify the paths to be excluded from scanning use either of the following methods: ● Click Browse, select the file or folder that you want to be excluded from scanning and then click Add. ● Type the path that you want to be excluded from scanning in the edit field and click Add. Note If the provided path does not exist, an error message will appear. Click OK and check the path for validity. The paths will appear in the table as you add them.
Step 3/4 - Select Scanning Type Scanning Type You can see a table containing the paths to be excluded from scanning and the type of scanning they are excluded from. By default, the selected paths are excluded from both on-access and on-demand scanning. To change when to apply the exception, click on the right column and select the desired option from the list. Click Next.
Step 4/4 - Scan Excluded Files Scan Excluded Files It is highly recommended to scan the files in the specified paths to make sure that they are not infected. Select the check box to scan these files before excluding them from scanning. Click Finish. 17.3.2. Excluding Extensions from Scanning To exclude extensions from scanning, click the Add button. You will be guided through the process of excluding extensions from scanning by the configuration wizard that will appear.
Step 1/4 - Select Object Type Object Type Select the option of excluding extensions from scanning. Click Next.
Step 2/4 - Specify Excluded Extensions Excluded Extensions To specify the extensions to be excluded from scanning use either of the following methods: ● Select from the menu the extension that you want to be excluded from scanning and then click Add. Note The menu contains a list of all the extensions registered on your system. When you select an extension, you can see its description, if available. ● Type the extension that you want to be excluded from scanning in the edit field and click Add.
Step 3/4 - Select Scanning Type Scanning Type You can see a table containing the extensions to be excluded from scanning and the type of scanning they are excluded from. By default, the selected extensions are excluded from both on-access and on-demand scanning. To change when to apply the exception, click on the right column and select the desired option from the list. Click Next.
Step 4/4 - Select Scanning Type Scanning Type It is highly recommended to scan the files having the specified extensions to make sure that they are not infected. Click Finish. 17.4. Quarantine Area Acronis Backup and Security 2010 allows isolating the infected or suspicious files in a secure area, named quarantine. By isolating these files in the quarantine, the risk of getting infected disappears and, at the same time, you have the possibility to send these files for further analysis to the Acronis lab.
Quarantine The Quarantine section displays all the files currently isolated in the Quarantine folder. For each quarantined file, you can see its name, the name of the detected virus, the path to its original location and the submission date. Note When a virus is in quarantine it cannot do any harm because it cannot be executed or read. 17.4.1. Managing Quarantined Files You can send any selected file from the quarantine to the Acronis Lab by clicking Send.
17.4.2. Configuring Quarantine Settings To configure the quarantine settings, click Settings. A new window will appear. Quarantine Settings Using the quarantine settings, you can set Acronis Backup and Security 2010 to automatically perform the following actions: Delete old files. To automatically delete old quarantined files, check the corresponding option.
Automatically submit files. To automatically submit quarantined files, check the corresponding option. You must specify the frequency with which to submit files. Note By default, Acronis Backup and Security 2010 will automatically submit quarantined files every 60 minutes. Scan quarantined files after update. To automatically scan quarantined files after each update performed, check the corresponding option.
18. Antispam Acronis Antispam employs remarkable technological innovations and industry standard antispam filters to weed out spam before it reaches the user's Inbox. 18.1. Antispam Insights Spam is a growing problem, both for individuals and for organizations. It's not pretty, you wouldn't want your kids to see it, it can get you fired (for wasting too much time or from receiving porn in your office mail) and you can't stop people from sending it.
Image Filter Since avoiding heuristic filter detection has become quite a challenge, nowadays' inbox folders are full with more and more messages only containing an image with unsolicited content. To cope with this growing problem, the Image filter compares the image signature from the e-mail with those from the Acronis Backup and Security 2010 database. In case of a match the e-mail will be tagged as SPAM. URL Filter Almost all spam messages include links to various web locations.
trace a certain scent. Sometimes the filter must be corrected too - prompted to adjust when it makes a wrong decision. Important You can correct the Bayesian filter using the from the Antispam toolbar. Is Spam and Not Spam buttons 18.1.2. Antispam Operation The Acronis Backup and Security 2010 Antispam Engine uses all antispam filters combined to determine whether a certain e-mail message should get into your Inbox or not.
The NeuNet (Heuristic) filter will take over the e-mail and will perform a set of tests on all the message components, looking for words, phrases, links or other characteristics of SPAM. The result is that it will add a Spam score to the e-mail, too. Note If the e-mail is tagged as SEXUALLY EXPLICIT in the subject line, Acronis Backup and Security 2010 will consider it SPAM.
Antispam Status You can see whether Antispam is enabled or disabled. If you want to change the Antispam status, clear or select the corresponding check box. Important To prevent spam from entering your Inbox, keep the Antispam filter enabled. In the Statistics section you can view the results of the antispam activity presented per session (since you started your computer) or a summary (since the installation of Acronis Backup and Security 2010). 18.2.1.
Protection level Description Permissive Offers protection for accounts that receive a lot of legitimate commercial mail. The filter will let most e-mail pass through, but it may produce false negatives (spam classified as legitimate mail). Permissive to Moderate Offers protection for accounts that receive some legitimate commercial mail. The filter will let most e-mail pass through, but it may produce false negatives (spam classified as legitimate mail). Moderate Offers protection for regular accounts.
Friends List Here you can add or remove entries from the Friends list. If you want to add an e-mail address check the E-mail address option, type in the address and click . The address will appear in the Friends list. Important Syntax: name@domain.com. If you want to add a domain check the Domain name option, type in the domain and click . The domain will appear in the Friends list. Important Syntax: ● @domain.com, *domain.com and domain.com - all the received e-mail messages from domain.
You can save the Friends list to a file so that you can use it on another computer or after reinstalling the product. To save the Friends list, click the Save button and save it to the desired location. The file will have a .bwl extension. To load a previously saved Friends list, click the Load button and open the corresponding .bwl file. To reset the content of the existing list when loading a previously saved list, select Overwrite the current list.
Spammers List Here you can add or remove entries from the Spammers list. If you want to add an e-mail address check the Email address option, type in the address and click . The address will appear in the Spammers list. Important Syntax: name@domain.com. If you want to add a domain check the Domain name option, type in the domain and click . The domain will appear in the Spammers list. Important Syntax: ● @domain.com, *domain.com and domain.com - all the received e-mail messages from domain.
from any registered user of such a service will be detected as spam. If, for example, you add yahoo.com to the Spammers list, all e-mail messages coming from yahoo.com addresses will be marked as [spam]. To delete an item from the list, select it and click the Remove button. To delete all entries from the list, click the Clear list button and then Yes to confirm. You can save the Spammers list to a file so that you can use it on another computer or after reinstalling the product.
Antispam Settings Three categories of options are available (Antispam settings, Basic Antispam filters and Advanced Antispam filters) organized like an expandable menu, similar to those from Windows. Note Click the box labeled "+" to open a category or click the one labeled "-" to close it. To enable/disable an option select/clear the checkbox corresponding to it. To apply the default settings, click Default. Click Apply to save the changes. 18.3.1.
18.3.2. Basic Antispam Filters ● Enable Friends/Spammers lists - filter e-mail messages using the Friends/Spammers lists. ▶ Automatically add recipients to Friends list - automatically add recipients of sent mail to Friends list. ▶ Automatically add to Friends list - when you click the Not Spam button from the Antispam toolbar, the sender of the selected e-mail is automatically added to the Friends list.
19. Parental Control Parental Control enables you to control the access to the Internet and to specific applications for each user holding a user account on the system. You can configure Parental Control to block: ● inappropriate web pages. ● Internet access, for specific periods of time (such as when it's time for lessons). ● web pages, e-mail messages and instant messages if they contain specific keywords. ● applications like games, chat, filesharing programs or others.
Parental Control You can see information regarding the Parental Control status for each Windows user account. The age category is listed below each user name if Parental Control is enabled. If Parental Control is disabled, the status is not configured. Additionally, you can see the status of each Parental Control feature per user: Green circle with a check mark: The feature is enabled. Red circle with an exclamation mark: The feature is disabled.
Parental Control Status To configure the Parental Control for this user account, follow these steps: 1. Enable the Parental Control for this user account by selecting the Parental Control check box. Important Keep the Parental Control enabled in order to protect your children against inappropriate content by using your customized computer access rules. 2. Set a password to protect your Parental Control settings. For more information, please refer to “Protecting Parental Control Settings” (p. 172). 3.
● Web - to filter web navigation according to the rules set by you in the Web section. ● Applications - to block access to the applications specified by you in the Applications section. ● Keywords - to filter web, mail and instant messaging access according to the rules set by you in the Keywords section. ● IM - to allow or block chat with IM contacts according to the rules set by you in the IM Traffic section.
To set the password protection, do the following: 1. Type the password in the Password field. 2. Type the password again in the Retype Password field to confirm it. 3. Click OK to save the password and close the window. Once you set the password, if you want to change the Parental Control settings, you will be asked to provide the password. The other system administrators (if any) will also have to provide this password in order to change the Parental Control settings.
Web Filter Categories Select the check box corresponding to a category you want to block and the user will no longer be allowed to access websites matching that category. To make your selection easier, the categories of web content are listed according to the age group for which one could consider them appropriate: ● Child Profile Categories includes content that children under the age of 14 may be allowed access to.
● Teenager Profile Categories includes content that may be considered safe for children between 14 and 18 years old. Category Description Web Proxy Blocker Websites used to mask the URL of a requested website. Tabloids Online magazines. Gambling Online casinos, betting websites, websites offering betting tips, betting forums, etc. Online Shopping Online shops and stores. Social Networking Social networking websites.
● Send me an activity report via e-mail. An e-mail notification is sent every time Parental Control blocks an activity. ● Save an internet traffic log. Logs the websites visited by users for whom Parental Control is enabled. 19.2.1. Checking Visited Websites Acronis Backup and Security 2010 logs by default the websites visited by your children. To view the logs, click View Logs to open History&Events and select Internet Log. 19.2.2.
● If the server uses a different port than the default port 25, type it in the corresponding field. ● Sender's e-mail address - type the address you want to appear in the From field of the e-mail. ● Recipient's e-mail address - type the address where you want the reports to be e-mailed. ● If the server requires authentication, select the My SMTP server requires authentication check box and type your user name and password in the corresponding fields.
Web Control To enable this protection select the check box corresponding to Enable Web Control. 19.3.1. Creating Web Control Rules To allow or block access to a website, follow these steps: 1. Click Allow Site or Block Site.
Specify Website 2. Enter the website address in the Website field. 3. Select the desired action for this rule - Allow or Block. 4. Click Finish to add the rule. 19.3.2. Managing Web Control Rules The Website Control rules that have been configured are listed in the table on the lower side of the window. The website address and current status are listed for each Web Control rule. To edit a rule, select it, click the Edit button and make the necessary changes in the configuration window.
Note Acronis Backup and Security 2010 will perform updates every hour no matter the settings of the Web Time Limiter. To configure the Web Time Limiter for a specific user, click the Modify button corresponding to that user account and click the Web Limiter tab. Web Time Limiter To enable this protection select the check box corresponding to Enable Web Time Limiter. Select the time intervals when all the internet connections will be blocked.
can be blocked this way. Applications blocked in this manner are also protected from modifications, and cannot be copied or moved. You can block applications permanently or just during certain time intervals, such as those when your children should be doing their homework. To configure the Applications Control for a specific user account, click the Modify button corresponding to that user account and click the Applications tab.
Specify Application 2. Click Browse to locate the application to which you want to block/restrict access. 3. Select the action of the rule: ● Block permanently to block access to the application completely. ● Block based on this schedule to restrict access to certain time intervals. If you choose to restrict access rather than block the application completely, you must also select from the grid the days and the time intervals during which access is blocked.
19.6. Keywords Control Keywords Control helps you block users' access to e-mail messages, web pages and instant messages that contain specific words. Using Keywords Control, you can prevent your children from seeing inappropriate words or phrases when they are online. Note The instant messaging Keywords Control is only available for Yahoo Messenger and Windows Live (MSN) Messenger.
Specify Keyword 2. Type the word or phrase you want to block in the edit field. If you want only whole words to be detected, select the Match whole words check box. 3. Select the traffic type Acronis Backup and Security 2010 should scan for the specified word. Option Description HTTP Web pages that contain the keyword are blocked. POP3 E-mail messages that contain the keyword are blocked. Instant Messaging Instant messages that contain the keyword are blocked. 4. Click Finish to add the rule. 19.6.
19.7. Instant Messaging (IM) Control The Instant Messaging (IM) Control allows you to specify the IM contacts your children are allowed to chat with. Note The IM Control is only available for Yahoo Messenger and Windows Live (MSN) Messenger. To configure IM Control for a specific user account, click the Modify button corresponding to that user account and click the Messaging tab. Instant Messaging Control Select the Enable Instant Messaging Control check box if you want to use this control feature. 19.
Add IM contact 2. Type the contact's name in the Name field. 3. Type the e-mail address or the user name used by the IM contact in the E-mail or IM ID field. 4. Choose the IM program the contact associates with. 5. Select the action for this rule - Block or Allow 6. Click Finish to add the rule. 19.7.2. Managing Instant Messaging (IM) Control Rules The IM Control rules that have been configured are listed in the table on the lower side of the window.
20. Privacy Control Acronis Backup and Security 2010 monitors dozens of potential “hotspots” in your system where spyware might act, and also checks any changes made to your system and software. It is effective in blocking Trojan horses and other tools installed by hackers, who try to compromise your privacy and send your personal information, like credit card numbers, from your computer to the hacker. 20.1.
● Identity Control - protects your confidential data by filtering all outgoing web (HTTP), e-mail (SMTP) and instant messaging traffic according to the rules you create in the Identity section. ● Registry Control - asks for your permission whenever a program tries to modify a registry entry in order to be executed at Windows start-up. ● Cookie Control - asks for your permission whenever a new website tries to set a cookie.
You can create rules to protect any piece of information you might consider personal or confidential, from your phone number or e-mail address to your bank account information. Multiuser support is provided so that users logging on to different Windows user accounts can configure and use their own identity protection rules. If your Windows account is an administrator account, the rules you create can be configured to also apply when other users of the computer are logged on to their Windows user accounts.
Identity Control If you want to use Identity Control, follow these steps: 1. Select the Enable Identity Control check box. 2. Create rules to protect your sensitive data. For more information, please refer to “Creating Identity Rules” (p. 190). 3. If needed, define specific exclusions from the rules you have created. For more information, please refer to “Defining Exclusions” (p. 193). 4.
Step 1/4 - Welcome Window Welcome Window Click Next.
● Rule Name - type the name of the rule in this edit field. ● Rule Type - choose the rule type (address, name, credit card, PIN, SSN etc). ● Rule Data - type the data you want to protect in this edit field. For example, if you want to protect your credit card number, type all or part of it here. Note If you enter less than three characters, you will be prompted to validate the data. We recommend you to enter at least three characters in order to avoid the mistaken blocking of messages and web pages.
You can choose to apply the rule only if the rule data matches whole words or if the rule data and the detected string case match. Specify the users for which the rule applies. ● Only for me (current user) - the rule will apply only to your user account. ● Limited user accounts - the rule will apply to you and all limited Windows accounts. ● All users - the rule will apply to all Windows accounts. Click Next. Step 4/4 - Describe Rule Describe Rule Enter a short description of the rule in the edit field.
To open the window where you can manage exceptions, click Exclusions. Exclusions To add an exception, follow these steps: 1. Click the Add button to add a new entry in the table. 2. Double-click Specify excluded item and provide the web site, the e-mail address or the IM contact that you want to add as exception. 3. Double-click Traffic type and choose from the menu the option corresponding to the type of address previously provided. ● If you have specified a web address, select HTTP.
Edit Rule Here you can change the name, description and parameters of the rule (type, data and traffic). Click OK to save the changes. 20.2.4. Rules Defined by Other Administrators When you are not the only user with administrative rights on your system, the other administrators can create identity rules of their own. In case you want rules created by other users not to apply when you are logged on, Acronis Backup and Security 2010 allows you to exclude yourself from any rule that you have not created.
Registry Control keeps an eye on the Windows Registry - this is again useful for detecting Trojan horses. It will alert you whenever a program will try to modify a registry entry in order to be executed at Windows start-up. You can see the program that is trying to modify Windows Registry. If you do not recognize the program and if it seems suspicious, click Block to prevent it from modifying Windows Registry. Otherwise, click Allow to permit the modification.
Registry Control You can see the rules created so far listed in the table. To delete a rule, select it and click the Delete button. 20.4. Cookie Control Cookies are a very common occurrence on the Internet. They are small files stored on your computer. Websites create these cookies in order to keep track of specific information about you. Cookies are generally made to make your life easier.
You can see the name of the application that is trying to send the cookie file. Click Yes or No and a rule will be created, applied and listed in the rules table. Cookie Alert This will help you to choose which websites you trust and which you don't. Note Because of the great number of cookies used on the Internet today, Cookie Control can be quite bothersome to begin with. At first, it will ask a lot of questions about sites trying to place cookies on your computer.
Cookie Control You can see the rules created so far listed in the table. To delete a rule, select it and click the Delete button. To modify the rule parameters, select the rule and click the Edit button or double-click it. Make the desired changes in the configuration window. To manually add a rule, click the in the configuration window. Add button and configure the rule parameters 20.4.1. Configuration Window When you edit or manually add a rule, the configuration window will appear.
Select Address, Action and Direction You can set the parameters: ● Domain address - type in the domain on which the rule should apply. ● Action - select the action of the rule. Action Description Allow The cookies on that domain will execute. Deny The cookies on that domain will not execute. ● Direction - select the traffic direction. Type Description Outgoing The rule applies only for the cookies that are sent out back to the connected site.
20.5. Script Control Scripts and other codes such as ActiveX controls and Java applets, which are used to create interactive web pages, can be programmed to have harmful effects. ActiveX elements, for example, can gain total access to your data and they can read data from your computer, delete information, capture passwords and intercept messages while you're online. You should only accept active content from sites you fully know and trust.
Script Control You can see the rules created so far listed in the table. To delete a rule, select it and click the Delete button. To modify the rule parameters, select the rule and click the Edit button or double-click it. Make the desired changes in the configuration window. To manually create a rule, click the in the configuration window. Add button and configure the rule parameters 20.5.1. Configuration Window When you edit or manually add a rule, the configuration window will appear.
Select Address and Action You can set the parameters: ● Domain address - type in the domain on which the rule should apply. ● Action - select the action of the rule. Action Description Allow The scripts on that domain will execute. Deny The scripts on that domain will not execute. Click Finish.
21. Firewall The Firewall protects your computer from inbound and outbound unauthorized connection attempts. It is quite similar to a guard at your gate - it will keep a watchful eye on your Internet connection and keep track of who to allow access to the Internet and who to block. Note A firewall is essential if you have a broadband or DSL connection. In Stealth Mode your computer is “hidden” from malicious software and hackers.
You can see whether the Acronis Backup and Security 2010 firewall is enabled or disabled. If you want to change the firewall status, clear or select the corresponding check box. Important To be protected against Internet attacks keep the Firewall enabled. There are two categories of information: ● Network Configuration Brief. You can see your computer's name, its IP address and the default gateway.
You can drag the slider along the scale to set the default action to be taken on the applications requiring network/Internet access. The following default actions are available: Default action Description Allow All Applies the current rules and allows all traffic attempts that do not match any of the current rules without prompting. This policy is strongly discouraged, but it might be useful for network administrators and gamers.
The following options are available: ● Enable Internet Connection Sharing(ICS) support - enables support for Internet Connection Sharing(ICS). Note This option does not automatically enable ICS on your system, but only allows this type of connection in case you enable it from your operating system. Internet Connection Sharing (ICS) enables members of local area networks to connect to the Internet through your computer. This is useful when you benefit from a special/particular Internet connection (e.g.
● Enable strict automatic rules - creates strict rules using the firewall alert window. With this option selected, Acronis Backup and Security 2010 will prompt you for action and create rules for each different process that opens the application requesting network or Internet access. ● Enable Intrusion Detection (IDS) - activates the heuristic monitoring of the applications trying to access network services or the Internet. 21.2.
● Generic Profile - whether generic rules are applied to this connection. ● Addresses - the IP address configured on the adapter. ● Gateways - the IP address your computer uses to connect to Internet. 21.2.1. Changing the Trust Level Acronis Backup and Security 2010 assigns each network adapter a trust level. The trust level assigned to the adapter indicates how trustworthy the respective network is.
Stealth option Description On Stealth Mode is on. Your computer is not visible from both the local network and the Internet. Off Stealth Mode is off. Anyone from the local network or the Internet can ping and detect your computer. Remote Your computer cannot be detected from the Internet. Local network users can ping and detect your computer. 21.2.3. Configuring Generic Settings If the IP address of a network adapter is changed, Acronis Backup and Security 2010 modifies the trust level accordingly.
Proceed as follows: 1. Select the IP address of the computer you want to add. 2. Select the action: ● Allow - to allow all traffic between your computer and the selected computer. ● Deny - to block all traffic between your computer and the selected computer. 3. Click OK. 21.3. Rules To manage the firewall rules controlling applications' access to network resources and Internet, go to Firewall>Rules in Expert Mode.
● Process/Adapter Types - the process and the network adapter types the rule applies to. Rules are automatically created to filter network or Internet access through any adapter. You can manually create rules or edit existing rules to filter an application's network or Internet access through a specific adapter (for example, a wireless network adapter). ● Command Line - the command used to start the process in the Windows command line interface (cmd). ● Protocol - the IP protocol the rule applies to.
● Local - whether the rule applies only to computers in the local network. ● Action - whether the application is allowed or denied access to network or Internet under the specified circumstances. 21.3.1.
2. Configure the main and the advanced parameters as needed. 3. Click OK to add the new rule. Modifying rules. To modify an existing rule, follow these steps: 1. Click the Edit rule button or double-click the rule. The configuration window will appear. 2. Configure the main and the advanced parameters as needed. 3. Click OK to save the changes. Configuring Main Parameters The Main tab of the configuration window allows configuring the main rule parameters.
▶ If you want the rule to apply to TCP, select TCP. ▶ If you want the rule to apply to UDP, select UDP. ▶ If you want the rule to apply to a specific protocol, select Other. An edit field will appear. Type the number assigned to the protocol you want to filter in the edit field. Note IP protocol numbers are assigned by the Internet Assigned Numbers Authority (IANA). You can find the complete list of assigned IP protocol numbers at www.iana.org/assignments/protocol-numbers. ● Events.
Advanced Parameters You can configure the following advanced parameters: ● Direction. Select from the menu the traffic direction the rule applies to. Direction Description Outbound The rule applies only for the outgoing traffic. Inbound The rule applies only for the incoming traffic. Both The rule applies in both directions. ● IP version. Select from the menu the IP version (IPv4, IPv6 or any) the rule applies to. ● Local Address.
▶ To filter traffic between your computer and a specific computer, clear the Any check box and type its IP address. ▶ If you have selected TCP or UDP as protocol you can set a specific port or a range between 0 and 65535. If you want the rule to apply to all ports, select Any. ● Apply this rule only to directly connected computers. Select this option when you want the rule to apply only to the local traffic attempts. ● Check process parent chain for the original event.
To delete a rule, select it and click the Delete rule button. To edit an existing rule, select it and click the Edit rule button or double-click it. You can increase or decrease the priority of a rule. Click the Move Up In List button to increase the priority of the selected rule by one level, or click the Move Down In List button to decrease the priority of the selected rule by one level. To assign a rule the highest priority, click the Move First button.
If you want to see the inactive processes too, clear the Hide inactive processes check box. The meaning of the icons is as follows: ● Indicates an outgoing connection. ● Indicates an incoming connection. ● Indicates an open port on your computer. The window presents the current network / Internet activity in real-time. As connections or ports are closed, you can see that the corresponding statistics are dimmed and that, eventually, they disappear.
22. Vulnerability An important step in protecting your computer against malicious persons and applications is to keep up to date the operating system and the applications you regularly use. Moreover, to prevent unauthorized physical access to your computer, strong passwords (passwords that cannot be easily guessed) must be configured for each Windows user account. Acronis Backup and Security 2010 regularly checks your system for vulnerabilities and notifies you about the existing issues. 22.1.
Important To be automatically notified about system or application vulnerabilities, keep the Automatic Vulnerability Checking enabled. 22.1.1. Fixing Vulnerabilities Depending on the issue, to fix a specific vulnerability proceed as follows: ● If Windows updates are available, click Install in the Action column to install them. ● If an application is outdated, use the Home Page link provided to download and install the latest version of that application.
Automatic Vulnerability Checking Settings Select the check boxes corresponding to the system vulnerabilities you want to be regularly checked. ● Critical Windows Updates ● Regular Windows Updates ● Application Updates ● Weak Passwords Note If you clear the check box corresponding to a specific vulnerability, Acronis Backup and Security 2010 will no longer notify you about the related issues.
23. Encryption Acronis Backup and Security 2010 offers encryption capabilities to protect your confidential documents and your instant messaging conversations through Yahoo Messenger and MSN Messenger. 23.1.
Instant Messaging Encryption By default, IM Encryption is enabled for both Yahoo Messenger and Windows Live (MSN) Messenger. You can choose to disable IM Encryption for a specific chat application only or completely. Two tables are displayed: ● Encryption Exclusions - lists the user IDs and the associated IM program for which encryption is disabled. To remove a contact from the list, select it and click the Remove button.
1. Click the Add button to open the configuration window. Adding Contacts 2. Type in the edit field the user ID of your contact. 3. Select the instant messaging application associated with the contact. 4. Click OK. 23.2. File Encryption File Encryption enables you to create encrypted, password-protected logical drives (or vaults) on your computer where you can securely store your confidential and sensitive documents. The data stored on the vaults can only be accessed by users who know the password.
File Vault To disable File Encryption, clear the File Encryption is enabled check box and click Yes to confirm. If you disable File Vault, all file vaults will be locked and you will no longer be able to access the files they contain. The table at the top displays the file vaults on your computer. You can see the name, the status (opened / locked), the drive letter and the full path of the vault. The table at the bottom displays the content of the selected vault. 23.2.1.
Create File Vault Proceed as follows: 1. Specify the location and the name of the vault file. ● Click Browse, select the location of the vault and save the vault file under the desired name. ● Just type the name of the vault in the corresponding field to create it in My Documents. To open My Documents, click the Windows Start menu and then My Documents. ● Type the full path of the vault file on the disk. For example, C:\my_vault.bvd. 2. Choose a drive letter from the menu.
23.2.2. Opening a Vault In order to access and work with the files stored in a vault, you must open the vault. When you open the vault, a virtual disk drive appears in My Computer. The drive is labeled with the drive letter assigned to the vault. To open a vault, use any of these methods: ● Select the vault from the table and click Open vault. ● Right-click the vault in the table and select Open.
● Select the vault from the table and click Lock vault. ● Right-click the vault in the table and select Lock. ● Right-click the corresponding virtual disk drive from My Computer, point to Acronis Backup and Security File Vault and select Lock. Acronis Backup and Security 2010 will immediately inform you about the result of the operation. If an error has occurred, use the error message to troubleshoot the error. Click OK to close the window. 23.2.4.
Note The password must have at least 8 characters. For a strong password, use a combination of uppercase and lowercase letters, numbers and special characters (such as #, $ or @). 3. Click OK to change the password. Acronis Backup and Security 2010 will immediately inform you about the result of the operation. If an error has occurred, use the error message to troubleshoot the error. Click OK to close the window. 23.2.5. Adding Files to a Vault To add files to a vault, follow these steps: 1.
3. Remove files or folders as you normally do in Windows (for example, right-click a file you want to delete and select Delete).
24. Game / Laptop Mode The Game / Laptop Mode module allows you to configure the special operation modes of Acronis Backup and Security 2010: ● Game Mode temporarily modifies the product settings so as to minimize the resource consumption when you play. ● Laptop Mode prevents scheduled tasks from running when the laptop is running on battery in order to save battery power. 24.1. Game Mode Game Mode temporarily modifies protection settings so as to minimize their impact on system performance.
Game Mode At the top of the section, you can see the status of the Game Mode. You can click Turn On Game Mode Mode or Turn Off Game Mode to change the current status. 24.1.1. Configuring Automatic Game Mode Automatic Game Mode allows Acronis Backup and Security 2010 to automatically enter Game Mode when a game is detected.
Note If you do not want Acronis Backup and Security 2010 to automatically enter Game Mode, clear the Automatic Game Mode check box. 24.1.2. Managing the Game List Acronis Backup and Security 2010 automatically enters Game Mode when you start an application from the game list. To view and manage the game list, click Manage Games. A new window will appear. Game List New applications are automatically added to the list when: ● You start a game from the Acronis Backup and Security 2010 list of known games.
Adding or Editing Games When you add or edit an entry from the game list, the following window will appear: Add Game Click Browse to select the application or type the full path to the application in the edit field. If you do not want to automatically enter Game Mode when the selected application is started, select Disable. Click OK to add the entry to the game list. 24.1.3.
3. Click OK to save the changes. 24.1.4. Changing Game Mode Hotkey You can manually enter Game Mode using the default Ctrl+Alt+Shift+G hotkey. If you want to change the hotkey, follow these steps: 1. Click Advanced Settings. A new window will appear. Advanced Settings 2. Under the Use HotKey option, set the desired hotkey: ● Choose the modifier keys you want to use by checking one the following: Control key (Ctrl), Shift key (Shift) or Alternate key (Alt).
Security 2010 automatically exits Laptop Mode, when it detects the laptop is no longer running on battery. To configure Laptop Mode, go to Game / Laptop Mode>Laptop Mode in Expert Mode. Laptop Mode You can see whether Laptop Mode is enabled or not. If Laptop Mode is enabled, Acronis Backup and Security 2010 will apply the configured settings while the laptop is running on battery. 24.2.1.
Option Description Postpone Task Run the scheduled task immediately after you exit Laptop Mode.
25. Home Network The Network module allows you to manage the Acronis products installed on your home computers from a single computer. Important You can manage only the following Acronis security products: ● Acronis AntiVirus 2010 ● Acronis Internet Security Suite 2010 ● Acronis Backup and Security 2010 Network Map To be able to manage the Acronis products installed on your home computers, you must follow these steps: 1. Join the Acronis home network on your computer.
25.1. Joining the Acronis Network To join the Acronis home network, follow these steps: 1. Click Enable Network. You will be prompted to configure the home management password. Configure Password 2. Type the same password in each of the edit fields. 3. Click OK. You can see the computer name appearing in the network map. 25.2.
Add Computer You can see the list of computers in the network. The icon meaning is as follows: Indicates an online computer with no manageable Acronis products installed. Indicates an online computer with a manageable Acronis product installed. Indicates an offline computer with a manageable Acronis product installed. 3. Do one of the following: ● Select from the list the name of the computer to add. ● Type the IP address or the name of the computer to add in the corresponding field. 4. Click Add.
5. Type the home management password configured on the respective computer. 6. Click OK. If you have provided the correct password, the selected computer name will appear in the network map. Note You can add up to five computers to the network map. 25.3. Managing the Acronis Network Once you have successfully created an Acronis home network, you can manage all Acronis products from a single computer.
Allows you to remove a PC from the network. ● Set a settings password on a remote PC Allows you to create a password to restrict access to Acronis settings on this PC. ● Run an on-demand scan task Allows you to run an on-demand scan on the remote computer. You can perform any of the following scan tasks: My Documents Scan, System Scan or Deep System Scan. ● Fix all issues on this PC Allows you to fix the issues that are affecting the security of this computer by following the Fix All Issues wizard.
Note If you plan to run several tasks, you might want to select Don't show this message again this session. By selecting this option, you will not be prompted again for this password during the current session.
26. Update New malware is found and identified every day. This is why it is very important to keep Acronis Backup and Security 2010 up to date with the latest malware signatures. If you are connected to the Internet through broadband or DSL, Acronis Backup and Security 2010 takes care of this itself. By default, it checks for updates when you turn on your computer and every hour after that.
Automatic Update Here you can see when the last check for updates and the last update were performed, as well as information about the last update performed (if successful or the errors that occurred). Also, information about the current engine version and the number of signatures is displayed. If you open this section during an update, you can see the download status. Important To be protected against the latest threats keep the Automatic Update enabled. 26.1.1.
Important It may be necessary to restart the computer when you have completed the update. We recommend doing it as soon as possible. Note If you are connected to the Internet through a dial-up connection, then it is recommended to regularly update Acronis Backup and Security 2010 by user request. 26.1.2. Disabling Automatic Update If you want to disable automatic update, a warning window will appear.
Update Settings The update settings are grouped into 4 categories (Update Location Settings, Automatic Update Settings, Manual Update Settings and Advanced Settings). Each category will be described separately. 26.2.1. Setting Update Locations To set the update locations, use the options from the Update Location Settings category.
In case the company uses a proxy server to connect to the Internet, check Use proxy and then click Proxy Settings to configure the proxy settings. For more information, please refer to “Managing Proxies” (p. 250) 26.2.2. Configuring Automatic Update To configure the update process performed automatically by Acronis Backup and Security 2010, use the options in the Automatic Update Settings category. You can specify the number of hours between two consecutive checks for updates in the Update every field.
● Don't update if game mode is on - Acronis Backup and Security 2010 will not update if the game mode is turned on. In this way, you can minimize the product’s influence on system performance during games. 26.2.5. Managing Proxies If your company uses a proxy server to connect to the Internet, you must specify the proxy settings in order for Acronis Backup and Security 2010 to update itself.
● Default Browser Proxy - proxy settings of the current user, extracted from the default browser. If the proxy server requires a username and a password, you must specify them in the corresponding fields. Note The supported web browsers are Internet Explorer, Mozilla Firefox and Opera. If you use another browser by default, Acronis Backup and Security 2010 will not be able to obtain the proxy settings of the current user.
Integration into Windows and Third-Party Software 252
27. Integration into Windows Contextual Menu The Windows contextual menu appears whenever you right-click a file or folder on your computer or objects on your desktop. Windows Contextual Menu Acronis Backup and Security 2010 integrates into the Windows contextual menu to help you easily scan files for viruses and prevent other users from accessing your sensitive files. You can quickly locate the Acronis Backup and Security 2010 options on the contextual menu by looking for the Acronis icon.
2. Click Antivirus on the left-side menu. 3. Click the Virus Scan tab. 4. Right-click the Contextual Scan task and select Open. A window will appear. 5. Click Custom and configure the scanning options as needed. To find out what an option does, keep the mouse over it and read the description displayed at the bottom of the window. 6. Click OK to save the changes. 7. Click OK to confirm and apply the new scanning options.
● For a more straightforward approach, switch the user interface to Expert Mode and click Encryption on the left-side menu. On the File Encryption tab, you can see and manage the existing file vaults and their content. 27.2.1. Create Vault Keep in mind that a vault is actually just a file with the .bvd extension. Only when you open the vault, a virtual disk drive appears in My Computer and you can safely store files inside it.
5. Select Format drive to format the virtual drive assigned to the vault. You must format the drive before you can add files to the vault. 6. If you want to change the default size (50 MB) of the vault, type the desired value in the Vault size field. 7. Click Create if you only want to create the vault at the selected location. To create and display the vault as a virtual disk drive in My Computer, click Create&Open.
5. Click Open. Acronis Backup and Security 2010 will immediately inform you about the result of the operation. If an error has occurred, use the error message to troubleshoot the error. Click OK to close the window. 27.2.3. Lock Vault When you are done with your work in a file vault, you must lock it in order to protect your data. By locking the vault, the corresponding virtual disk drive disappears from My Computer. Consequently, access to the data stored in the vault is completely blocked.
1. Open My Computer (click the Windows Start menu and then My Computer). 2. Enter the virtual disk drive corresponding to the vault. Look for the drive letter you assigned to the vault when you opened it. 3. Copy-paste or drag&drop files and folders directly to this virtual disk drive. 27.2.5. Remove from File Vault In order to remove files or folders from a vault, the vault must be open. To remove files or folders from a vault, follow these steps: 1.
4. Type the new password of the vault in the New Password and Confirm New Password fields. Note The password must have at least 8 characters. For a strong password, use a combination of uppercase and lowercase letters, numbers and special characters (such as #, $ or @). 5. Click OK to change the password. Acronis Backup and Security 2010 will immediately inform you about the result of the operation. If an error has occurred, use the error message to troubleshoot the error. Click OK to close the window.
28. Integration into Web Browsers Acronis Backup and Security 2010 protects you against phishing attempts when you are surfing the Internet. It scans the accessed web sites and alerts you if there are any phishing threats. A White List of web sites that will not be scanned by Acronis Backup and Security 2010 can be configured.
● Settings - opens a window where you can specify the antiphishing toolbar's settings. The following options are available: ▶ Real-time Antiphishing Web Protection - detects and alerts you in real-time if a web site is phished (set up to steal personal information). This option controls the Acronis Backup and Security 2010 antiphishing protection in the current web browser only. ▶ Ask before adding to whitelist - prompts you before adding a web site to the White List.
You can add the sites that you fully trust to the White List, so that they will not be scanned by the antiphishing engines anymore. To add a site to the White List, provide its address in the corresponding field and click Add. ● Report as Phishing - informs the Acronis Lab that you consider the respective web site to be used for phishing. By reporting phished web sites you help protect other people against identity theft. ● Help - opens the help file.
29. Integration into Instant Messenger Programs Acronis Backup and Security 2010 offers encryption capabilities to protect your confidential documents and your instant messaging conversations through Yahoo Messenger and MSN Messenger. By default, Acronis Backup and Security 2010 encrypts all your instant messaging chat sessions provided that: ● Your chat partner has an Acronis product installed that supports IM Encryption and IM Encryption is enabled for the instant messaging application used for chatting.
30. Integration into Mail Clients Acronis Backup and Security 2010 includes an Antispam module. Antispam verifies the e-mail messages you receive and identifies those that are spam. The spam messages detected by Acronis Backup and Security 2010 are marked with the [SPAM] prefix in the subject line. Note Antispam protection is provided for all POP3/SMTP e-mail clients.
30.1.1. Step 1/6 - Welcome Window Welcome Window Click Next.
30.1.2. Step 2/6 - Fill in the Friends List Fill in the Friends List Here you can see all the addresses from your Address Book. Please select those you want to be added to your Friends list (we recommend to select them all). You will receive all the e-mail messages from these addresses, regardless of their content. To add all your contacts to the Friends list, check Select all. If you want to skip this configuration step, select Skip this step. Click Next to continue.
30.1.3. Step 3/6 - Delete Bayesian Database Delete Bayesian Database You may find that your antispam filter has begun to lose efficiency. This may be due to improper training. (i.e. you have mistakenly tagged a number of legitimate messages as spam, or vice versa). If your filter is very inaccurate, you may need to wipe the filter database and retrain the filter by following the next steps of this wizard. Select Wipe antispam filter database if you want to reset the Bayesian database.
30.1.4. Step 4/6 - Train Bayesian Filter with Legitimate Mail Train Bayesian Filter with Legitimate Mail Please select a folder that contains legitimate e-mail messages. These messages will be used to train the antispam filter. There are two advanced options under the directory list: ● Include all subfolders - to include the subfolders to your selection. ● Automatically add to Friends list - to add the senders to the Friends list. If you want to skip this configuration step, select Skip this step.
30.1.5. Step 5/6 - Train Bayesian Filter with Spam Train Bayesian Filter with Spam Please select a folder that contains spam e-mail messages. These messages will be used to train the antispam filter. Important Please make sure that the folder you choose contains no legitimate e-mail at all, otherwise the antispam performance will be considerably reduced. There are two advanced options under the directory list: ● Include all subfolders - to include the subfolders to your selection.
30.1.6. Step 6/6 - Summary Summary Here you can view all the settings for the configuration wizard. You can make any changes, by returning to the previous steps (click Back). If you do not want to make any modifications, click Finish to end the wizard. 30.2. Antispam Toolbar In the upper area of your mail client window you can see the Antispam toolbar. The Antispam toolbar helps you manage antispam protection directly from your mail client.
Antispam Toolbar Each button from the Acronis Backup and Security 2010 toolbar will be explained below: ● Is Spam - sends a message to the Bayesian module indicating that the selected e-mail is spam. The e-mail will be tagged as SPAM and moved to the Spam folder. The future e-mail messages that fit the same patterns will be tagged as SPAM. Note You can select one e-mail or as many e-mail messages as you want.
● Add Spammer - adds the sender of the selected e-mail to the Spammers list. Select Don't show this message again if you don't want to be prompted for confirmation when you add a spammer's address to the list. Click OK to close the window. Add Spammer The future e-mail messages from that address will be tagged as SPAM. Note You can select one sender or as many senders as you want. ● Add Friend - adds the sender of the selected e-mail to the Friends list.
Note Any e-mail message received from an address contained in the Spammers list will be automatically marked as SPAM, without further processing. Spammers List Here you can add or remove entries from the Spammers list. If you want to add an e-mail address check the Email address option, type in the address and click the button. The address will appear in the Spammers list. Important Syntax: name@domain.com. If you want to add a domain check the Domain name option, type in the domain and click the button.
Warning Do not add domains of legitimate web-based e-mail services (such as Yahoo, Gmail, Hotmail or other) to the Spammers list. Otherwise, the e-mail messages received from any registered user of such a service will be detected as spam. If, for example, you add yahoo.com to the Spammers list, all e-mail messages coming from yahoo.com addresses will be marked as [spam].
Friends List Here you can add or remove entries from the Friends list. If you want to add an e-mail address check the Email address option, type in the address and click the button. The address will appear in the Friends list. Important Syntax: name@domain.com. If you want to add a domain check the Domain name option, type in the domain and click the button. The domain will appear in the Friends list. Important Syntax: ▶ @domain.com, *domain.com and domain.
For Microsoft Outlook Express / Windows Mail a new window will appear from where you can select the folder that contains the e-mail addresses you want to add to the Friends list. Choose them and click Select. In both cases the e-mail addresses will appear in the import list. Select the desired ones and click to add them to the Friends list. If you click all the e-mail addresses will be added to the list. To delete an item from the list, select it and click the Remove button.
The following options are available: ▶ Move message to Deleted Items - moves the spam messages to the Deleted Items (only for Microsoft Outlook Express / Windows Mail); ▶ Mark message as 'read' - marks all the spam messages as read so as not to be disturbing when new spam messages arrive. If your antispam filter is very inaccurate, you may need to wipe the filter database and retrain the Bayesian filter. Click Wipe antispam database to reset the Bayesian database.
How To 278
31. How to Scan Files and Folders Scanning is easy and flexible with Acronis Backup and Security 2010. There are 4 ways to set Acronis to scan files and folders for viruses and other malware: ● Using Windows Contextual Menu ● Using Scan Tasks ● Using Acronis Manual Scan ● Using Scan Activity Bar Once you initiate a scan, the Antivirus Scan wizard will appear and guide you through the process. For detailed information about this wizard, please refer to “Antivirus Scan Wizard” (p. 42). 31.1.
Running Scan Tasks in Intermediate Mode In Intermediate Mode, you can run a number of pre-configured scan tasks. You can also configure and run custom scan tasks to scan specific locations on your computer using custom scanning options. Follow these steps to run a scan task in Intermediate Mode: 1. Click the Security tab. 2. On the left-side Quick Tasks area, click System Scan to start a standard scan of the entire computer.
2. Click the Virus Scan tab. Here you can find a number of default scan tasks and you can create your own scan tasks. These are the default scan tasks that you can use: Default Task Description Deep System Scan Scans the entire system. In the default configuration, it scans for all types of malware threatening your system's security, such as viruses, spyware, adware, rootkits and others. System Scan Scans the entire system, except for archives.
5. Click Continue to start the scan. 6. Follow the Antivirus Scan wizard to complete the scan. What is Safe Mode? Safe Mode is a special way to start Windows, used mainly to troubleshoot problems affecting normal operation of Windows. Such problems range from conflicting drivers to viruses preventing Windows from starting normally. In Safe Mode, Windows loads only a minimum of operating system components and basic drivers. Only a few applications work in Safe Mode.
32. How to Schedule Computer Scan Scanning your computer periodically is a best practice to keep your computer free from malware. Acronis Backup and Security 2010 allows you to schedule scan tasks so that you can automatically scan your computer. To schedule Acronis Backup and Security 2010 to scan your computer, follow these steps: 1. Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode. 2. Click Antivirus on the left-side menu. 3. Click the Virus Scan tab.
If none of these scan tasks suit your needs, you can create a new scan task, which you can then schedule to run as needed. 4. Right-click the desired scan task and select Schedule. A new window will appear. 5. Schedule the task to run as needed: ● To run the scan task one-time only, select Once and specify the start date and time. ● To run the scan task after the system startup, select On system startup. You can specify how long after the startup the task should start running (in minutes).
Troubleshooting and Getting Help 285
33. Troubleshooting This chapter presents some problems you may encounter when using Acronis Backup and Security 2010 and provides you with possible solutions to these problems. Most of these problems can be solved through the appropriate configuration of the product settings. If you cannot find your problem here, or if the presented solutions do not solve it, you can contact the Acronis technical support representatives as presented in chapter “Support” (p. 301). 33.1.
Error Description&Solution To overcome this error and install Acronis Backup and Security 2010, follow these steps: 1. Contact the Acronis Inc. technical support as described in “Support” (p. 301) and ask for the uninstall tool. 2. Run the uninstall tool using administrator privileges. 3. Restart your computer. 4. Start the setup wizard again to install Acronis Backup and Security 2010. The Acronis Backup and Security 2010 product is not compatible with your operating system.
● The installation hangs out and, possibly, your system freezes. Only a restart restores system responsiveness. ● Installation was completed, but you cannot use some or all of the Acronis Backup and Security 2010 functions. To troubleshoot a failed installation and install Acronis Backup and Security 2010, follow these steps: 1. Clean up the system after the failed installation. If the installation fails, some Acronis Backup and Security 2010 registry keys and files may remain in your system.
● temporary communication errors between the Acronis Backup and Security 2010 services. ● some of the Acronis Backup and Security 2010 services are stopped. ● other security solutions running on your computer at the same time with Acronis Backup and Security 2010. ● viruses on your system affect the normal operation of Acronis Backup and Security 2010. To troubleshoot this error, try these solutions: 1. Wait a few moments and see if anything changes. The error may be temporary. 2.
are widely used. They include almost every public Wi-Fi network (such as those in school campuses, coffee shops, airports and other). A home network that you set up using a wireless router is also unsecured until you activate security on the router. Unsecured Wi-Fi networks present a great security risk because your computer is connected to unknown computers. Without the proper protection provided by a firewall, anyone connected to the network can access your shares and even break into your computer.
If you still cannot share files or a printer with the selected computer, most likely this is not caused by the Acronis Backup and Security 2010 firewall on your computer. Check for other potential causes, such as the following: ● The firewall on the other computer may block file and printer sharing in unsecured (public) Wi-Fi networks. ▶ If the Acronis Backup and Security 2010 firewall is used, the same procedure must be followed on the other computer to allow file and printer sharing with your computer.
To configure the Acronis Backup and Security 2010 firewall to allow file and printer sharing with the entire Wi-Fi network, follow these steps: 1. Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode. 2. Click Firewall on the left-side menu. 3. Click the Network tab. 4. In the Network Configuration table, Trust Level column, click the arrow cell corresponding to the Wi-Fi network. in the 5.
Note To learn how to manage printer sharing (share a printer, set or remove permissions for a printer, connect to a network printer or to a shared printer), go to the Windows Help and Support Center (in the Start menu, click Help and Support). If you still cannot access a Wi-Fi network printer, most likely this is not caused by the Acronis Backup and Security 2010 firewall on your computer. Access to the Wi-Fi network printer may be restricted to specific computers or users only.
1. Indicate detection errors. This is used to train the Learning Engine (Bayesian) of the antispam filter and it helps prevent future detection errors. The Learning Engine analyzes the indicated messages and learns their patterns. The next e-mail messages that fit the same patterns will not be marked as [spam]. 2. Decrease antispam protection level. By decreasing the protection level, the antispam filter will need more spam indications to classify an e-mail message as spam.
5. Type the e-mail address you always want to receive e-mail messages from and click the button to add the address to the Friends List. 6. Click OK to save the changes and close the window. Indicate Detection Errors If you are using a supported mail client, you can easily correct the antispam filter (by indicating which e-mail messages should not have been marked as [spam]). Doing so will considerably improve the efficiency of the antispam filter. Follow these steps: 1. Open your mail client. 2.
Retrain Learning Engine (Bayesian) Before training the Learning Engine (Bayesian), prepare a folder containing only SPAM messages and another one containing only legitimate messages. The Learning Engine will analyze them and learn the characteristics that define the spam or legitimate messages that you usually receive. In order for the training to be efficient, there must be over 50 messages in each category. To reset the Bayesian database and retrain the Learning Engine, follow these steps: 1.
3. Increase antispam protection level. By increasing the protection level, the antispam filter will need less spam indications to classify an e-mail message as spam. 4. Retrain the Learning Engine (Bayesian filter). Use this solution when antispam detection is very unsatisfactory and indicating undetected spam messages no longer works. Note Acronis Backup and Security 2010 integrates into the most commonly used mail clients through an easy-to-use antispam toolbar.
If you are using a different mail client, you can manually add spammers to the Spammers list from the Acronis Backup and Security 2010 interface. It is convenient to do this only when you have received several spam messages from the same e-mail address. Follow these steps: 1. Open Acronis Backup and Security 2010 and switch the user interface to Expert Mode. 2. Click Antispam on the left-side menu. 3. Click the Status tab. 4. Click Manage Spammers. A configuration window will appear. 5.
7. Select the folder containing SPAM messages and click Next. 8. Click Finish to start the training process. 9. When training is completed, click Close. Ask for Help If this information was not helpful, you can contact Acronis for support as described in section “Support” (p. 301). 33.4.3. Antispam Filter Does Not Detect Any Spam Message If no spam message is marked as [spam], there may be a problem with the Acronis Backup and Security 2010 Antispam filter.
c. Make sure option Mark spam messages in subject is selected. A possible solution is to repair or reinstall the product. However, you may want to contact Acronis Inc. for support instead, as described in section “Support” (p. 301). 33.5. Acronis Backup and Security 2010 Removal Failed This article helps you troubleshoot errors that may occur when removing Acronis Backup and Security 2010. There are two possible situations: ● During removal, an error screen appears.
34. Support If you need help or additional information on Acronis Backup and Security 2010, use the contact information provided below. Acronis Inc. 15-19 Rue des Mathurins 75009 Paris France Buy: http://www.acronis.eu/buy/purl-abs2010-en_eu Web: http://www.acronis.eu/homecomputing/products/backup-security/ In order to contact support (Webmail, Phone, Chat), please use the wizard set at: http://www.acronis.eu/support/ > Contact us > Start here. Availability: 24x7 Media: E-mail (Webmail), Phone, Chat.
Glossary ActiveX ActiveX is a model for writing programs so that other programs and the operating system can call them. ActiveX technology is used with Microsoft Internet Explorer to make interactive Web pages that look and behave like computer programs, rather than static pages. With ActiveX, users can ask or answer questions, use push buttons, and interact in other ways with the Web page. ActiveX controls are often written using Visual Basic.
Internet Explorer. Both of these are graphical browsers, which means that they can display graphics as well as text. In addition, most modern browsers can present multimedia information, including sound and video, though they require plug-ins for some formats. Command line In a command line interface, the user types commands in the space provided directly on the screen using command language.
Filename extension The portion of a filename, following the final point, which indicates the kind of data stored in the file. Many operating systems use filename extensions, e.g. Unix, VMS, and MS-DOS. They are usually from one to three letters (some sad old OSes support no more than three). Examples include "c" for C source code, "ps" for PostScript, "txt" for arbitrary text. Heuristic A rule-based method of identifying new viruses. This method of scanning does not rely on specific virus signatures.
exists on tapes or disks. Every computer comes with a certain amount of physical memory, usually referred to as main memory or RAM. Non-heuristic This method of scanning relies on specific virus signatures. The advantage of the non-heuristic scan is that it is not fooled by what might seem to be a virus, and does not generate false alarms. Packed programs A file in a compression format. Many operating systems and applications contain commands that enable you to pack a file so that it takes up less memory.
Report file A file that lists actions that have occurred. Acronis Backup and Security 2010 maintains a report file listing the path scanned, the folders, the number of archives and files scanned, how many infected and suspicious files were found. Rootkit A rootkit is a set of software tools which offer administrator-level access to a system.
sends information back to the spyware's home base via the user's Internet connection. Because spyware is using memory and system resources, the applications running in the background can lead to system crashes or general system instability. Startup items Any files placed in this folder will open when the computer starts. For example, a startup screen, a sound file to be played when the computer first starts, a reminder calendar, or application programs can be startup items.
itself over and over again is relatively easy to produce. Even such a simple virus is dangerous because it will quickly use all available memory and bring the system to a halt. An even more dangerous type of virus is one capable of transmitting itself across networks and bypassing security systems. Virus definition The binary pattern of a virus, used by the antivirus program to detect and eliminate the virus. Worm A program that propagates itself over a network, reproducing itself as it goes.
