User manual
Table Of Contents
- 1 Introducing Acronis Backup
- 2 Getting started
- 3 Understanding Acronis Backup
- 3.1 Owners
- 3.2 Credentials used in backup plans and tasks
- 3.3 User privileges on a managed machine
- 3.4 List of Acronis services
- 3.5 Full, incremental and differential backups
- 3.6 What does a disk or volume backup store?
- 3.7 Backup and recovery of dynamic volumes (Windows)
- 3.8 Support for Advanced Format (4K-sector) hard disks
- 3.9 Compatibility with encryption software
- 3.10 Support for SNMP
- 3.11 Support for Windows 8 and Windows Server 2012
- 3.12 Support for UEFI-based machines
- 4 Backup
- 4.1 Back up now
- 4.2 Creating a backup plan
- 4.2.1 Selecting data to back up
- 4.2.2 Access credentials for source
- 4.2.3 Source files exclusion
- 4.2.4 Backup location selection
- 4.2.5 Access credentials for archive location
- 4.2.6 Backup schemes
- 4.2.7 Archive validation
- 4.2.8 Backup plan's credentials
- 4.2.9 Label (Preserving machine properties in a backup)
- 4.2.10 Sequence of operations in a backup plan
- 4.2.11 Why is the program asking for the password?
- 4.3 Simplified naming of backup files
- 4.3.1 The [DATE] variable
- 4.3.2 Backup splitting and simplified file naming
- 4.3.3 Usage examples
- 4.3.3.1 Example 1. Daily backup replacing the old one
- 4.3.3.2 Example 2. Daily full backups with a date stamp
- 4.3.3.3 Example 3. Hourly backups within a day
- 4.3.3.4 Example 4. Daily full backups with daily drive swaps
- 4.3.3.5 Example 5. Daily backups with weekly drive swaps
- 4.3.3.6 Example 6. Backups within working hours
- 4.4 Scheduling
- 4.5 Replication and retention of backups
- 4.6 How to disable backup cataloging
- 4.7 Default backup options
- 4.7.1 Additional settings
- 4.7.2 Archive protection
- 4.7.3 Backup cataloging
- 4.7.4 Backup performance
- 4.7.5 Backup splitting
- 4.7.6 Compression level
- 4.7.7 Disaster recovery plan (DRP)
- 4.7.8 E-mail notifications
- 4.7.9 Error handling
- 4.7.10 Event tracing
- 4.7.11 Fast incremental/differential backup
- 4.7.12 File-level backup snapshot
- 4.7.13 File-level security
- 4.7.14 Media components
- 4.7.15 Mount points
- 4.7.16 Multi-volume snapshot
- 4.7.17 Pre/Post commands
- 4.7.18 Pre/Post data capture commands
- 4.7.19 Replication/cleanup inactivity time
- 4.7.20 Sector-by-sector backup
- 4.7.21 Task failure handling
- 4.7.22 Task start conditions
- 4.7.23 Volume Shadow Copy Service
- 5 Recovery
- 5.1 Creating a recovery task
- 5.2 Recovering BIOS-based systems to UEFI-based and vice versa
- 5.3 Acronis Active Restore
- 5.4 Bootability troubleshooting
- 5.5 Reverting a Windows system to its factory settings
- 5.6 Default recovery options
- 6 Conversion to a virtual machine
- 7 Storing the backed up data
- 8 Operations with archives and backups
- 9 Bootable media
- 10 Disk management
- 10.1 Supported file systems
- 10.2 Basic precautions
- 10.3 Running Acronis Disk Director Lite
- 10.4 Choosing the operating system for disk management
- 10.5 "Disk management" view
- 10.6 Disk operations
- 10.7 Volume operations
- 10.8 Pending operations
- 11 Protecting applications with disk-level backup
- 12 Administering a managed machine
- 12.1 Backup plans and tasks
- 12.2 Log
- 12.3 Alerts
- 12.4 Changing a license
- 12.5 Collecting system information
- 12.6 Adjusting machine options
- 13 Cloud backup
- 13.1 Introduction to Acronis Cloud Backup
- 13.1.1 What is Acronis Cloud Backup?
- 13.1.2 What data can I back up and recover?
- 13.1.3 How long will my backups be kept in the cloud storage?
- 13.1.4 How do I secure my data?
- 13.1.5 Supported operating systems and virtualization products
- 13.1.6 Backup and recovery FAQ
- 13.1.6.1 What backup methods are available?
- 13.1.6.2 What recovery methods are available?
- 13.1.6.3 Is the cloud storage available under Acronis bootable media?
- 13.1.6.4 What if a network connection is lost during cloud backup or recovery?
- 13.1.6.5 What happens if I run out of space?
- 13.1.6.6 What is the cleanup task for?
- 13.1.6.7 How do I make a recovered machine recognize its subscription?
- 13.1.7 Initial Seeding FAQ
- 13.1.7.1 What is Initial Seeding?
- 13.1.7.2 Why would I want to use Initial Seeding?
- 13.1.7.3 Is Initial Seeding a paid service?
- 13.1.7.4 What types of hard drive can I use for Initial Seeding?
- 13.1.7.5 Can I send more than one backup under a single Initial Seeding license?
- 13.1.7.6 Can I send backups taken from a number of machines on a single hard drive?
- 13.1.7.7 How to buy an Initial Seeding license?
- 13.1.7.8 How do I perform initial seeding?
- 13.1.7.9 How to package a hard drive for shipment?
- 13.1.7.10 How do I track an Initial Seeding order status?
- 13.1.8 Large Scale Recovery FAQ
- 13.1.8.1 What is Large Scale Recovery?
- 13.1.8.2 Why would I use Large Scale Recovery?
- 13.1.8.3 Do I need to perform initial seeding to be able to use Large Scale Recovery?
- 13.1.8.4 Is Large Scale Recovery a paid service?
- 13.1.8.5 Can I perform large scale recovery on a different machine?
- 13.1.8.6 Can I obtain backups taken from a number of machines on a single hard drive?
- 13.1.8.7 How to buy a Large Scale Recovery license?
- 13.1.8.8 How do I track a Large Scale Recovery order status?
- 13.1.8.9 How to perform large scale recovery?
- 13.1.9 Subscription lifecycle FAQ
- 13.1.9.1 How do I access my account management webpage?
- 13.1.9.2 Where do I find the subscriptions that I purchased?
- 13.1.9.3 When does my subscription begin?
- 13.1.9.4 What happens when my subscription expires?
- 13.1.9.5 How do I renew a subscription?
- 13.1.9.6 What is the “Group” column for?
- 13.1.9.7 Can I revoke a subscription from a machine?
- 13.1.9.8 Can I cancel my subscription?
- 13.2 Where do I start?
- 13.3 Choosing a subscription
- 13.4 Configuring proxy settings
- 13.5 Checking the firewall settings
- 13.6 Activating cloud backup subscriptions
- 13.7 Retrieving files from the cloud storage by using a web browser
- 13.8 Limitations of the cloud storage
- 13.9 Terminology reference
- 13.1 Introduction to Acronis Cloud Backup
- 14 Glossary
- Acronis Active Restore
- Acronis Plug-in for WinPE
- Acronis Secure Zone
- Acronis Startup Recovery Manager (ASRM)
- Activity
- Agent (Acronis Backup Agent)
- Archive
- Backup
- Backup archive (Archive)
- Backup operation
- Backup options
- Backup plan (Plan)
- Backup scheme
- Bootable agent
- Bootable media
- Built-in group
- Cataloging
- Centralized backup plan
- Centralized management
- Centralized task
- Centralized vault
- Cleanup
- Console (Acronis Backup Management Console)
- Consolidation
- Data catalog
- Deduplicating vault
- Deduplication
- Differential backup
- Direct management
- Disaster recovery plan (DRP)
- Disk backup (Image)
- Disk group
- Dynamic disk
- Dynamic group
- Dynamic volume
- Encrypted archive
- Encrypted vault
- Export
- Full backup
- GFS (Grandfather-Father-Son)
- Image
- Incremental backup
- Indexing
- Local backup plan
- Local task
- Logical volume
- Machine
- Managed machine
- Managed vault
- Management server (Acronis Backup Management Server)
- Media builder
- Personal vault
- Plan
- Recovery point
- Registered machine
- Registration
- Replenishable pool
- Replication
- Retention rules
- Single-pass backup
- Static group
- Storage node (Acronis Backup Storage Node)
- Task
- Tower of Hanoi
- Unmanaged vault
- Validation
- Vault
- Virtual machine
- WinPE (Windows Preinstallation Environment)
104 Copyright © Acronis International GmbH, 2002-2016
4. Do any of the following:
Select the data to recover in the catalog tree, or in the table to the right of the catalog tree.
In the search string, type the information that helps to identify the required data items (this
can be a machine name, a file or folder name, or a disk label) and then click Search. You can
use the asterisks (*) and question marks (?) wildcards.
As a result, in the Search window, you will see the list of backed up data items whose names
fully or partially coincide with the entered value. Select the required data and click OK to
return to the Data view.
5. Use the Versions list to select the point of time to revert the data to. By default, the data will be
reverted to latest point of time available for the time period selected in step 3.
6. Having selected the required data, click Recover and configure the parameters of the recovery
operation.
What if the data does not appear in the data view
The probable reasons of the issue are as follows.
Wrong time period is set
The required data was not backed up during the time period set by the Display data backed up for
control.
Solution: Try to increase the time period.
Cataloging is disabled or fast cataloging is turned on
If the data is displayed partially or is not displayed at all, most likely cataloging was disabled or the
fast cataloging (p. 81) was turned on during backup.
Solutions:
If cataloging is disabled, enable it in the Backup cataloging option (Options > Machine options).
Run the full cataloging manually by clicking Catalog now. For the Data view, only the backups
stored on the selected vault will be cataloged. The backups that have already been cataloged,
will not be cataloged again.
Since cataloging a large number of backed up data may take a long time, you may prefer to use
the Archive view of the respective vault. For more information about using the Archive view, see
"Browsing the vault contents and data selection" in the "Working with vaults" (p. 142) section.
The data is not supported by the catalog
The following data cannot be displayed in the catalog or data view:
Data from the encrypted and password-protected archives.
Data backed up to removable media, such as CD, DVD, BD, Iomega REV, RDX or USB devices.
Data backed up to Acronis Cloud Storage.
Data backed up using Acronis True Image Echo or earlier product versions.
Data backed up using the simplified backup naming.
Solution: To be able to browse such data, use the Archive view tab of the respective vault.
5.1.2 Access credentials for location
Specify the credentials required for access to the location where the backup is stored.