User`s guide

If you purchased your subscriptions online using the Acronis Web site, they are available immediately

on your account management Web page. The newly obtained subscriptions are listed at the Manage

Subscriptions tab.

8.1.9.3 When does my subscription begin?

Your subscription begins when you choose to have it begin, not at the time of purchase.

The time count will begin as soon as the subscription is activated. The first activation occurs when

you assign a subscription to a certain machine. To do so, you need to have Acronis software installed.

8.1.9.4 What happens when my subscription expires?

A month before the subscription expiration date you receive an e-mail notification with an alert. In

addition, you can see this alert on the account management web page near the machine. This means

you need to renew (p. 380) the subscription to continue backing up the machine.

If you do not renew the subscription, you will be able to back up data to the online storage for five

days following the expiration date. You will be able to recover data from the online storage for 30

days following the expiration date.

8.1.9.5 How do I renew a subscription?

Buy another subscription and specify it as the next subscription of the same machine. The new

subscription will be activated as soon as the current subscription expires.

An expired subscription can be renewed within five days after expiration. In such cases, the new

subscription will be activated immediately.

Renewing a single subscription

To renew a subscription

1. Go to the account management Web page.

2. Make sure that you have an available subscription with the same storage quota.

3. Select the machine that you want to renew the subscription for, and then click Renew.

The subscription appears in the Next subscription column for the selected machine.

Renewing a number of activated subscriptions at once

This operation is possible if the appropriate number of new subscriptions are identical to the

currently used subscriptions.

Make sure the new subscriptions are available on your account management Web page. Then click

Renew all. The confirmation window will summarize which subscriptions will be renewed. If identical

subscriptions are not found for some of the machines, you have the option to cancel automatic

renewal and renew each subscription individually.