User's Manual

Table Of Contents
11 Copyright © Acronis International GmbH, 2003-2020
1.4.4 Supported Internet connection types
The table below shows which Internet connection types are supported by the product functions.
Internet connection type
Acronis Console in Windows
Any connection
established in
Windows
Proxy server
Ethernet
cable
Wi-Fi
Proxy server
Disk-level and file-level backup
to Acronis Cloud
+
-
-
-
-
Disk-level recovery from
Acronis Cloud
+
-
+
+
-
File-level recovery from Acronis
Cloud
+
-
-
-
-
Data synchronization
+
-
-
-
-
Product activation
+
- *
-
-
-
Product update
+
- **
-
-
-
* - You can activate the product by using an activation code. Refer to the Activation from another
computer section in Activating Acronis True Image 2021 (p. 13) for details.
** - To update the product, download the newer product version from the Acronis website and
install it over your current one.
1.4.5 Supported storage media
Hard disk drives (HDD)
Solid state drives (SSD)
Networked storage devices
FTP servers
Note The FTP server must allow passive mode file transfers. Acronis True Image 2021 splits a backup into
files with a size of 2GB when backing up directly to an FTP server.
CD-R/RW, DVD-R/RW, DVD+R (including double-layer DVD+R), DVD+RW, DVD-RAM, BD-R, BD-RE
USB 1.1 / 2.0 / 3.0, USB-C, eSATA, FireWire (IEEE-1394), SCSI, and PC card storage devices
Limitations on operations with dynamic disks
Creation of Acronis Secure Zone on dynamic disks is not supported.
Recovery of a dynamic volume as a dynamic volume with manual resizing is not supported.
Try&Decide® cannot be used for protecting dynamic disks.
"Clone disk" operation is not supported for dynamic disks.
The firewall settings of the source computer should have Ports 20 and 21 opened for the TCP and
UDP protocols to function. The Routing and Remote Access Windows service should be disabled.