User's Manual

Table Of Contents
12 Copyright © Acronis International GmbH, 2003-2020
1.5 Installing Acronis True Image 2021
To install Acronis True Image 2021:
1. Run the setup file. Before starting the setup process, Acronis True Image 2021 will check for a
newer build on the website. If there is one, the newer version will be offered for installation.
2. Click Install.
Acronis True Image 2021 will be installed on your system partition (usually C:).
3. When the installation is complete, click Start application.
4. Read and accept the terms of the license agreements for Acronis True Image 2021 and Bonjour.
Bonjour software will be installed on your computer for advanced support of NAS devices. You
can uninstall the software at any time.
You can also agree to participate in the Acronis Customer Experience Program. You can change
this setting at any time.
5. In the opened window, sign in to your Acronis account. The product will be automatically
activated.
You can skip this step. In this case, enter your serial number, and then click Activate.
Refer to Acronis account (p. 27) for details.
Recovering from an Acronis True Image 2021 error
If Acronis True Image 2021 ceased running or produced errors, its files might be corrupted. To repair
this problem, you first have to recover the program. To do this, run Acronis True Image 2021 installer
again. It will detect Acronis True Image 2021 on your computer and will ask you if you want to repair
or remove it.
Removing Acronis True Image 2021
Select Start -> Settings -> Control panel -> Add or remove programs -> Acronis True Image 2021 ->
Remove. Then follow the instructions on the screen. You may have to reboot your computer
afterwards to complete the task.
If you use Windows 10, click Start -> Settings -> System -> Apps & features -> Acronis True Image
2021 -> Uninstall.
If you use Windows 8, click the Settings icon, then select Control Panel -> Uninstall a program ->
Acronis True Image 2021 -> Uninstall.
If you use Windows 7, click Start -> Control Panel -> Uninstall a program -> Acronis True Image 2021
-> Uninstall.
If you used the Acronis Secure Zone or Acronis Nonstop Backup (p. 38), select in the window that appears what
to do with the zone and Nonstop Backup storages.
Upgrading from old versions of Acronis True Image
If your current version of Acronis True Image is Acronis True Image 2019 or Acronis True Image 2020,
the new version will simply update it; there is no need to remove the old version and reinstall the
software. If your current version is older, we recommend that you remove the current version, first.
Please keep in mind that the backups created by the later program version may be incompatible with
the previous program versions. Therefore, if you roll back Acronis True Image to an older version, you
likely will have to re-create the backups using the older version. We strongly recommend that you
create new bootable media after each product upgrade.