User's Manual

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10.1 Managing detected issues
The list of detected issues is populated when the Antivirus scans are configured to Block and notify
action on detection. You should review the list and decide whether to trust or move to quarantine.
To check and manage the detected issues:
1. On the Protection dashboard, click Detected issues.
2. Select a check box of an issue in the list and select how to process it.
 To add the file or process to the list of Protection excludes, click Trust.
Note If you select to trust a file or process, it will be excluded from future Antivirus scans.
 To move a file or process to quarantine, click Quarantine.
3. Click Close.
10.2 Managing files in Quarantine
Based on your settings, Active protection and Antivirus scans can move blocked files to quarantine.
Quarantine is a special storage that is used to isolate infected and suspected files from your
computer and data. When you place an application file in quarantine, the risk of potential harmful
actions from the blocked application is minimized.
By default, files are kept for 30 days in quarantine and then deleted from your PC. You can review the
files in quarantine and decide whether to keep or delete them before that period expires. You can
also change the default period to keep files in quarantine.
To restore or delete files from quarantine:
1. On the Protection dashboard, click Quarantine.
2. In the Quarantine list, select an item.
 To return the item to its original location, click Restore.
 To delete and item, click Delete from PC.
3. Click Close.
To setup the period for automatic deletion of files from the quarantine:
1. On the Protection dashboard, click Settings, and click the Advanced tab.
2. In the Quarantine section, locate the Delete quarantined items from this PC after spin-box, and
select the number of days to keep items in quarantine.
3. Click OK.
10.3 Configuring Protection exclusions
Active protection and Antivirus scans use the definitions from the Protection database to determine
potential threats. If you trust some executable files and folders, you can add them to the Protection
exclusions list, so Acronis True Image 2021 will skip them during scanning.
To add a file or folder to the Protection exclusions list:
1. On the Protection dashboard click Protection exclusions.
2. From the Add exclusion menu, select what you want to exclude.
 Add file – to exclude executable or other files from scanning.
 Add folder – to exclude folders from scanning.
3. Browse for the item that you want ot exclude and click Open.