User's Manual
Table Of Contents
- 1 Introduction
- 1.1 What is Acronis® True Image™?
- 1.2 New in this version
- 1.3 Backups created in Acronis True Image 2020 or later
- 1.4 System requirements and supported media
- 1.5 Installing Acronis True Image 2021
- 1.6 Activating Acronis True Image 2021
- 1.7 Trial version information
- 1.8 Upgrading Acronis True Image 2021
- 1.9 Technical Support
- 2 Getting started
- 3 Basic concepts
- 3.1 Basic concepts
- 3.2 The difference between file backups and disk/partition images
- 3.3 Full, incremental and differential backups
- 3.4 Deciding where to store your backups
- 3.5 Using Acronis Nonstop Backup
- 3.6 Backup file naming
- 3.7 Integration with Windows
- 3.8 Wizards
- 3.9 FAQ about backup, recovery and cloning
- 4 Backing up data
- 4.1 Backing up disks and partitions
- 4.2 Backing up files and folders
- 4.3 Backing up mobile devices
- 4.4 Backing up Office 365 data
- 4.5 Backup options
- 4.5.1 Scheduling
- 4.5.2 Backup schemes
- 4.5.3 Notifications for backup operation
- 4.5.4 Excluding items from backup
- 4.5.5 Image creation mode
- 4.5.6 Backup protection
- 4.5.7 Pre/Post commands for backup
- 4.5.8 Backup splitting
- 4.5.9 Backup validation option
- 4.5.10 Backup reserve copy
- 4.5.11 Removable media settings
- 4.5.12 Error handling
- 4.5.13 File-level security settings for backup
- 4.5.14 Computer shutdown
- 4.5.15 Online backup protection
- 4.5.16 Performance of backup operation
- 4.5.17 Selecting a data center for backup
- 4.5.18 Laptop power settings
- 4.5.19 Wi-Fi networks for backup to Acronis Cloud
- 4.6 Operations with backups
- 4.6.1 Backup operations menu
- 4.6.2 Backup activity and statistics
- 4.6.3 Sorting backups in the list
- 4.6.4 Replicating backups to Acronis Cloud
- 4.6.5 Validating backups
- 4.6.6 Backup to various places
- 4.6.7 Adding an existing backup to the list
- 4.6.8 Notarized backup
- 4.6.9 Cleaning up backups, backup versions, and replicas
- 4.6.10 Cleaning up space on Acronis Cloud
- 4.6.11 Removing data from Acronis Cloud
- 5 Recovering data
- 5.1 Recovering disks and partitions
- 5.2 Recovering files and folders
- 5.3 Searching backup content
- 5.4 Recovering Office 365 data
- 5.5 Recovery options
- 6 Archiving data
- 7 Sharing data
- 8 Protecting family data
- 9 Antivirus and antimalware protection
- 10 Vulnerability assessment
- 11 Synchronizing data
- 12 Disk cloning and migration
- 13 Tools
- 13.1 Acronis Media Builder
- 13.2 Making sure that your bootable media can be used when needed
- 13.3 Acronis Startup Recovery Manager
- 13.4 Try&Decide
- 13.5 Acronis Secure Zone
- 13.6 Adding a new hard disk
- 13.7 Security and Privacy Tools
- 13.8 Mounting an image
- 13.9 Unmounting an image
- 13.10 Working with .vhd(x) files
- 13.11 Importing and exporting backup settings
- 13.12 Acronis Universal Restore
- 14 Troubleshooting
- 15 Glossary of Terms
- Acronis Active Protection
- Acronis Drive
- Acronis Notary
- Acronis Secure Zone
- Acronis Startup Recovery Manager
- Archive
- Archiving operation
- Backup
- Backup operation
- Backup settings
- Backup version
- Backup version chain
- Bootable media
- Data synchronization
- Differential backup
- Differential backup version
- Disk backup (Image)
- Full backup
- Full backup version
- Image
- Incremental backup
- Incremental backup version
- Mobile backup
- Nonstop backup
- Nonstop protection
- Notarization
- Notarized backup
- Notarized file
- Online backup
- Recovery
- Suspicious process
- Sync
- Validation
- Version of synced file
187 Copyright © Acronis International GmbH, 2003-2020
After the report is generated:
To save the generated system report, click Save and in the opened window specify a location for
the created file.
To exit to the main program window without saving the report, click Cancel.
You can place the tool on your bootable media as a separate component to generate a system report
when your computer cannot boot. After you boot from the media, you can generate the report
without running Acronis True Image 2021. Simply plug in a USB flash drive and click the Acronis
System Report icon. The generated report will be saved on the USB flash drive.
To place the Acronis System Report tool on a bootable media:
Select the Acronis System Report check box on the Rescue Media Content Selection page of the
Acronis Media Builder wizard.
Click Next to continue.
Creating a system report from the command line prompt
1. Run Windows Command Processor (cmd.exe) as an administrator.
2. Change the current directory to the Acronis True Image 2021 installation folder. To do so, enter:
cd C:\Program Files (x86)\Acronis\TrueImageHome
3. To create the system report file, enter:
SystemReport
The file SystemReport.zip will be created in the current folder.
If you want to assign a custom name to the report file, type the new name instead of <file
name>:
SystemReport.exe /filename:<file name>
To generate a system report under bootable media:
1. Create Acronis bootable media, if you do not have it. Refer to Acronis Media Builder (p. 143) for
details.
2. Arrange the boot order in BIOS so that your bootable media device (CD, DVDs or USB drive) is the
first boot device. Refer to Arranging boot order in BIOS (p. 99) for details.
3. Boot from the Acronis bootable media and select Acronis True Image 2021.
Instead of clicking Acronis True Image 2021, you can plug in a USB flash drive and click Acronis System
Report. In this case, the program generates a report and automatically saves it to the flash drive.
4. Click the arrow next to the Help icon ( ), and then select Generate system report.
5. After the report is generated, click Save and in the opened window specify a location for the
created file.
The program will archive the report into a zip file.
14.3 Acronis Smart Error Reporting
When an issue is caused by an error in the program's operation, Acronis True Image 2021 displays an
appropriate error message. The error message contains an event code and a short description of the
error.