User's Manual
Table Of Contents
- 1 Introduction
- 1.1 What is Acronis® True Image™?
- 1.2 New in this version
- 1.3 Backups created in Acronis True Image 2020 or later
- 1.4 System requirements and supported media
- 1.5 Installing Acronis True Image 2021
- 1.6 Activating Acronis True Image 2021
- 1.7 Trial version information
- 1.8 Upgrading Acronis True Image 2021
- 1.9 Technical Support
- 2 Getting started
- 3 Basic concepts
- 3.1 Basic concepts
- 3.2 The difference between file backups and disk/partition images
- 3.3 Full, incremental and differential backups
- 3.4 Deciding where to store your backups
- 3.5 Using Acronis Nonstop Backup
- 3.6 Backup file naming
- 3.7 Integration with Windows
- 3.8 Wizards
- 3.9 FAQ about backup, recovery and cloning
- 4 Backing up data
- 4.1 Backing up disks and partitions
- 4.2 Backing up files and folders
- 4.3 Backing up mobile devices
- 4.4 Backing up Office 365 data
- 4.5 Backup options
- 4.5.1 Scheduling
- 4.5.2 Backup schemes
- 4.5.3 Notifications for backup operation
- 4.5.4 Excluding items from backup
- 4.5.5 Image creation mode
- 4.5.6 Backup protection
- 4.5.7 Pre/Post commands for backup
- 4.5.8 Backup splitting
- 4.5.9 Backup validation option
- 4.5.10 Backup reserve copy
- 4.5.11 Removable media settings
- 4.5.12 Error handling
- 4.5.13 File-level security settings for backup
- 4.5.14 Computer shutdown
- 4.5.15 Online backup protection
- 4.5.16 Performance of backup operation
- 4.5.17 Selecting a data center for backup
- 4.5.18 Laptop power settings
- 4.5.19 Wi-Fi networks for backup to Acronis Cloud
- 4.6 Operations with backups
- 4.6.1 Backup operations menu
- 4.6.2 Backup activity and statistics
- 4.6.3 Sorting backups in the list
- 4.6.4 Replicating backups to Acronis Cloud
- 4.6.5 Validating backups
- 4.6.6 Backup to various places
- 4.6.7 Adding an existing backup to the list
- 4.6.8 Notarized backup
- 4.6.9 Cleaning up backups, backup versions, and replicas
- 4.6.10 Cleaning up space on Acronis Cloud
- 4.6.11 Removing data from Acronis Cloud
- 5 Recovering data
- 5.1 Recovering disks and partitions
- 5.2 Recovering files and folders
- 5.3 Searching backup content
- 5.4 Recovering Office 365 data
- 5.5 Recovery options
- 6 Archiving data
- 7 Sharing data
- 8 Protecting family data
- 9 Antivirus and antimalware protection
- 10 Vulnerability assessment
- 11 Synchronizing data
- 12 Disk cloning and migration
- 13 Tools
- 13.1 Acronis Media Builder
- 13.2 Making sure that your bootable media can be used when needed
- 13.3 Acronis Startup Recovery Manager
- 13.4 Try&Decide
- 13.5 Acronis Secure Zone
- 13.6 Adding a new hard disk
- 13.7 Security and Privacy Tools
- 13.8 Mounting an image
- 13.9 Unmounting an image
- 13.10 Working with .vhd(x) files
- 13.11 Importing and exporting backup settings
- 13.12 Acronis Universal Restore
- 14 Troubleshooting
- 15 Glossary of Terms
- Acronis Active Protection
- Acronis Drive
- Acronis Notary
- Acronis Secure Zone
- Acronis Startup Recovery Manager
- Archive
- Archiving operation
- Backup
- Backup operation
- Backup settings
- Backup version
- Backup version chain
- Bootable media
- Data synchronization
- Differential backup
- Differential backup version
- Disk backup (Image)
- Full backup
- Full backup version
- Image
- Incremental backup
- Incremental backup version
- Mobile backup
- Nonstop backup
- Nonstop protection
- Notarization
- Notarized backup
- Notarized file
- Online backup
- Recovery
- Suspicious process
- Sync
- Validation
- Version of synced file
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When you have an Internet connection
To view the Acronis Knowledge Base article suggesting a solution(s) for correcting the error, click the
Knowledge Base button.
This will open a confirmation window that lists the information to be sent via Internet to the Acronis
Knowledge Base. Click OK to permit sending the information.
If in future you would like to send such information without confirmation, select the Always send
without confirmation check box.
When you do not have an Internet connection
1. In the error message window, please click More details and write down the event code. The code
may look like this:
0x000101F6 - example of an ordinary event code.
0x00970007+0x00970016+0x00970002 - example of a composite event code. A code of this kind
may appear when an error occurred in a low-level program module and then propagated to
higher-level modules, resulting in errors in those modules as well.
1. When you establish Internet connection or if you can use another computer where Internet
connection is available, enter the vent code at: https://kb.acronis.com/errorcode/.
If the event code is not recognized in the Knowledge Base, the base does not yet contain an article to
resolve the issue. In such cases, please open a trouble ticket with Acronis Customer Central.
14.4 Sending feedback to Acronis
We frequently improve our products and services by making them more functional, reliable, and fast.
Via the feedback form, you can point out inconveniences and defects that we should resolve to make
Acronis True Image even better. Please spend a couple of minutes to tell us what you think about our
product, suggest a new feature, or report a problem. We do read and analyze all feedback.
We do not reply to all feedback messages. If you need assistance with Acronis True Image 2021, contact
Technical Support.
To send a feedback to Acronis: