User's Manual
Table Of Contents
- 1 Introduction
- 1.1 What is Acronis® True Image™?
- 1.2 New in this version
- 1.3 Backups created in Acronis True Image 2020 or later
- 1.4 System requirements and supported media
- 1.5 Installing Acronis True Image 2021
- 1.6 Activating Acronis True Image 2021
- 1.7 Trial version information
- 1.8 Upgrading Acronis True Image 2021
- 1.9 Technical Support
- 2 Getting started
- 3 Basic concepts
- 3.1 Basic concepts
- 3.2 The difference between file backups and disk/partition images
- 3.3 Full, incremental and differential backups
- 3.4 Deciding where to store your backups
- 3.5 Using Acronis Nonstop Backup
- 3.6 Backup file naming
- 3.7 Integration with Windows
- 3.8 Wizards
- 3.9 FAQ about backup, recovery and cloning
- 4 Backing up data
- 4.1 Backing up disks and partitions
- 4.2 Backing up files and folders
- 4.3 Backing up mobile devices
- 4.4 Backing up Office 365 data
- 4.5 Backup options
- 4.5.1 Scheduling
- 4.5.2 Backup schemes
- 4.5.3 Notifications for backup operation
- 4.5.4 Excluding items from backup
- 4.5.5 Image creation mode
- 4.5.6 Backup protection
- 4.5.7 Pre/Post commands for backup
- 4.5.8 Backup splitting
- 4.5.9 Backup validation option
- 4.5.10 Backup reserve copy
- 4.5.11 Removable media settings
- 4.5.12 Error handling
- 4.5.13 File-level security settings for backup
- 4.5.14 Computer shutdown
- 4.5.15 Online backup protection
- 4.5.16 Performance of backup operation
- 4.5.17 Selecting a data center for backup
- 4.5.18 Laptop power settings
- 4.5.19 Wi-Fi networks for backup to Acronis Cloud
- 4.6 Operations with backups
- 4.6.1 Backup operations menu
- 4.6.2 Backup activity and statistics
- 4.6.3 Sorting backups in the list
- 4.6.4 Replicating backups to Acronis Cloud
- 4.6.5 Validating backups
- 4.6.6 Backup to various places
- 4.6.7 Adding an existing backup to the list
- 4.6.8 Notarized backup
- 4.6.9 Cleaning up backups, backup versions, and replicas
- 4.6.10 Cleaning up space on Acronis Cloud
- 4.6.11 Removing data from Acronis Cloud
- 5 Recovering data
- 5.1 Recovering disks and partitions
- 5.2 Recovering files and folders
- 5.3 Searching backup content
- 5.4 Recovering Office 365 data
- 5.5 Recovery options
- 6 Archiving data
- 7 Sharing data
- 8 Protecting family data
- 9 Antivirus and antimalware protection
- 10 Vulnerability assessment
- 11 Synchronizing data
- 12 Disk cloning and migration
- 13 Tools
- 13.1 Acronis Media Builder
- 13.2 Making sure that your bootable media can be used when needed
- 13.3 Acronis Startup Recovery Manager
- 13.4 Try&Decide
- 13.5 Acronis Secure Zone
- 13.6 Adding a new hard disk
- 13.7 Security and Privacy Tools
- 13.8 Mounting an image
- 13.9 Unmounting an image
- 13.10 Working with .vhd(x) files
- 13.11 Importing and exporting backup settings
- 13.12 Acronis Universal Restore
- 14 Troubleshooting
- 15 Glossary of Terms
- Acronis Active Protection
- Acronis Drive
- Acronis Notary
- Acronis Secure Zone
- Acronis Startup Recovery Manager
- Archive
- Archiving operation
- Backup
- Backup operation
- Backup settings
- Backup version
- Backup version chain
- Bootable media
- Data synchronization
- Differential backup
- Differential backup version
- Disk backup (Image)
- Full backup
- Full backup version
- Image
- Incremental backup
- Incremental backup version
- Mobile backup
- Nonstop backup
- Nonstop protection
- Notarization
- Notarized backup
- Notarized file
- Online backup
- Recovery
- Suspicious process
- Sync
- Validation
- Version of synced file
190 Copyright © Acronis International GmbH, 2003-2020
2. A Windows dump file. For information on how to collect such a dump see the Acronis Support KB
article at https://kb.acronis.com/content/17639.
If Acronis True Image 2021 hangs:
1. A description of the exact sequence of steps performed before you encountered the issue.
2. A userdump of the process. See the Acronis Support KB article at
https://kb.acronis.com/content/6265.
3. The Procmon log. See the Acronis Support KB article at https://kb.acronis.com/content/2295.
If you cannot access the information, contact Acronis Customer Central for an FTP link for uploading
files.
This information will speed up the process of finding a solution.
14.6 Acronis Customer Experience Program
Acronis Customer Experience Program (CEP) is a new way to allow Acronis customers to contribute
to the features, design and development of Acronis products. This program enables our customers to
provide us with various information, including information about the hardware configuration of your
host computer and/or virtual machines, the features you use most (and least), and the nature of the
problems you face. Based on this information, we will be able to improve the Acronis products and
the features you use most often.
To make a decision:
1. On the sidebar, click Settings.
2. To leave the program, clear the Participate in the Acronis Customer Experience Program check
box.
If you choose to participate, the technical information will be automatically collected every 90 days.
We will not collect any personal data, like your name, address, phone number, or keyboard input.
Participation in the CEP is voluntary, but the end results are intended to provide software
improvements and enhanced functionality to better meet the needs of our customers.