User's Manual

Table Of Contents
49 Copyright © Acronis International GmbH, 2003-2020
5. Select the data categories that you want to back up, or tap Confirm if you want to back up all
of them.
6. Allow Acronis Mobile to access to your personal data.
7. [optional step] Enter a password to encrypt the backup and protect it. Otherwise, tap Skip
Encryption.
8. Tap Start Backup.
When the backup is started, you can track the progress in any application - on the computer or
mobile device, but the errors and warning messages are displayed in the mobile app only.
You can close both Acronis True Image 2021 on your computer and the Acronis Mobile app. The
backup will continue in the background mode.
If you want data changes (for example, new photographs) to be backed up automatically, make sure
the Continuous backup setting is turned on. If this setting is turned off, the new data is backed up
only when you tap Back up. Refer to Mobile app settings for details.
When you change a mobile backup destination from local storage to Acronis Cloud, the connection
between the mobile device and the computer is lost, and Acronis True Image stops associating the
mobile backup in the list with the mobile device. Then, if you want to change the destination back to
local storage, you will need to restore this connection. The connection may also be lost because of an
error. To restore it, select the mobile backup in the backup list of Acronis True Image, click Reconnect,
and then scan the QR code with your mobile device. After that, the backup will continue normally
with the same settings.
4.3.1 Acronis Mobile
Acronis Cloud might be unavailable in your region. For more information, click here:
https://kb.acronis.com/content/4541
Acronis Mobile allows you to back up your data to Acronis Cloud, to local storage on your computer,
or to an NAS device, and then recover it in case of loss or corruption. Note that backup to the cloud
storage requires an Acronis account and Acronis Cloud subscription.
For more information about Acronis Mobile key features and supported devices, refer to Acronis
Mobile documentation.
Where can I find these apps?
You can view additional information and download Acronis Mobile from the Apple App Store or
Google Play:
Acronis Mobile for iOS devices: https://go.acronis.com/atimobile/download/iOS
Acronis Mobile for Android devices: https://go.acronis.com/atimobile/download/Android
4.3.2 Local destination of mobile backups
When you back up your mobile data to a computer, Acronis Mobile stores the backups in the default
folder C:\ProgramData\Acronis Mobile Backup Data\acronis-local-data\. When you change the
default folder, the acronis-local-data folder is moved to the location that you selected. All new
mobile data will be backed up to the new location.
Note: All mobile backups are always stored in the same folder and cannot be separated.
To change a local destination for mobile backups: