Operation Manual

 USB 1.1 / 2.0 / 3.0, FireWire (IEEE-1394) and PC card storage devices

* True Image 2013 does not support the following dynamic volume types: Mirrored and RAID-5.

There are some additional limitations on operations with dynamic and GPT disks:

 To perform operations with dynamic disks, you need separately purchased True Image 2013

Plus Pack

 Creation of Acronis Secure Zone on dynamic disks is not supported

 Recovery of a dynamic volume as a dynamic volume with manual resizing is not supported

 Try&Decide® cannot be used for protecting dynamic and GPT disks

 "Clone disk" operation is not supported for dynamic disks

True Image 2013 supports large hard disk drives with a capacity of more than 2TB. This support is

provided even if the operating system does not have support for such hardware. For more

information see Acronis Extended Capacity Manager (p. 200).

** An FTP server must allow passive mode file transfers. For data to be recovered directly from an

FTP server, the backup must consist of files no greater than 2GB each.

The firewall settings of the source computer should have Ports 20 and 21 opened for the TPC and

UDP protocols to function. The Routing and Remote Access Windows service should be disabled.

*** Burned rewritable discs cannot be read in Linux without a kernel patch.

1.1.6.5 SSD support

The recommended offset for Solid State Drives (SSD) is a multiple of 64 KB (most commonly, 1024KB

or 2048 sectors).

True Image 2013 provides full support of SSDs. It keeps the proper offset of SSD during such

operations as image recovery and cloning. Specifically, full support means that:

 If you recover a disk backup to an SSD or clone a disk to an SSD, the offset will be automatically

set to the default 1024 KB (2048 sectors).

 If you recover a partition backup to a target empty non-partitioned (unallocated) SSD, the offset

will be automatically set to the default 1024 KB (2048 sectors).

 If you recover a partition backup to a target empty partitioned SSD, the target SSD will keep its

original offset.

1.1.6.6 Technical Support

Maintenance and Support Program

If you need assistance with your product, please go to http://www.acronis.com/support/

Product Updates

You can download the latest updates for all your registered software products from our website at

any time after logging into your Account (https://www.acronis.com/my) and registering the product.

See Registering Acronis Products at the Website (http://kb.acronis.com/content/4834) and Acronis

Website User Guide (http://kb.acronis.com/content/8128).