Operation Manual

16 Copyright © Acronis International GmbH, 2002-2012
Note
If you purchased a boxed product, the installation CD contains an installation file for installing an
True Image 2013 plug-in for the BartPE utility. BartPE (Bart Preinstalled Environment) is a
bootable Windows CD/DVD created from the original Windows XP or Windows Server 2003
installation/setup CD. Applications are installed into BartPE in the form of plug-ins and the True
Image 2013 plug-in can be included into the BartPE plug-in tab. Booting from the BartPE CD/DVD
with the included True Image 2013 plug-in will allow you to work in a well-known Windows
environment and use practically all True Image 2013 functionality for recovering your system
from a disaster. For more information on the BartPE visit the BartPE homepage at
http://www.nu2.nu/pebuilder/.
You can also download that installation file from the Acronis Web site.
Recovering from an True Image 2013 error
If True Image 2013 ceased running or produced errors, its files might be corrupted. To repair this
problem, you first have to recover the program. To do this, run True Image 2013 installer again. It will
detect True Image 2013 on your computer and will ask you if you want to repair or remove it.
Removing True Image 2013
Select Start -> Settings -> Control panel -> Add or remove programs -> True Image 2013 -> Remove.
Then follow the instructions on the screen.
If you use Windows Vista, select Start -> Control panel -> Programs and Features -> True Image 2013
-> Remove. Then follow the instructions on the screen. You may have to reboot your computer
afterwards to complete the task.
If you use Windows 7, select Start -> Control Panel -> Uninstall a program -> True Image 2013 ->
Uninstall. Then follow the instructions on the screen. You may have to reboot your computer
afterwards to complete the task.
If you use Windows 8, click the Settings icon, then select Control Panel -> Uninstall a program ->
True Image 2013 -> Uninstall.
If you used the Acronis Secure Zone, Acronis Nonstop Backup or Acronis Extended Capacity Manager, select in
the window that appears what to do with the zone, Nonstop Backup storages or extended capacity disks. Then
click Next to proceed with the uninstallation procedure.
Upgrading from old versions of Acronis True Image Home
If you already have Acronis True Image Home installed, the new version will simply update it; there is
no need to remove the old version and reinstall the software.
Please keep in mind that the backups created by the later program version may be incompatible with
the previous program versions. Therefore if you roll back True Image 2013 to an older version, you
likely will have to re-create the backups using the older version. We strongly recommend that you
create new bootable media after each product upgrade.
1.1.8 True Image 2013 activation
To use True Image 2013, you need to activate it via the Internet. Without activation the fully
functional product works for 30 days. If you do not activate it during that period, all the program
functions become unavailable except the recovery.